Bloomex reviews and complaints 1
View all 422 complaintsBloomex - Flower order and delivery
I ordered birthday flowers on 12/20 to be delivered on 12/21. I received an email in the morning on 12/21 that there was a problem with the delivery address. I tried to reach them by phone, e:mail and chat. No one contacted me. On 12/21 at night I received an email that they would be delivered on 12/22 - a day late. Not only were they a day late but they were a Christmas arrangement rather than birthday. I have sent an email last night and tonight and just get a computer generated reply. I am in the U.S. Is there anything I can do? I am really upset with the lack of customer service. Thank you.
Desired outcome: I would like to receive a full refund of all charges and an apology.
My opinion is that this is the worst lack of customer service I have ever experienced.
The complaint has been investigated and resolved to the customer's satisfaction.
Latest Bloomex Reviews
Flowers late and dead and wrong gift etc etc etc Disappointing Experience with Bloomex - Edmonton Business model that incorporates fraud Undelivered gift basket of chocolate DisappointedGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!