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Pop ups all over the place on line for Valentine's day delivery of flowers.
Ordered approx. $70 worth flowers and candy to be delivered Valentines day to my mother in law from her husband.
Flowers never showed up.
Spoke to "Call Center" employee- with the...

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I was ordering the next term book for my daughter literature class and wouldnt you know as the sametime that I used my credit card to pay for this hard to find locally, book, that she needed. Well, I decided to buy it out of state to get it "out-of- the way". Not only did I get the...

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Never, never order on a generic floral delivery website like 1-800-flowers or e-flowers etc... If you want to order flowers online, look at their "about us" section and find a local address and phone number and make SURE they have an actual flower shop with real designers working....

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I ordered a simple arrangement for my mother for Easter. As she loves bold colors, I ordered a hot pink roses and alstromeria combination that looked fantastic online. When it arrived, it contained not hot pink roses but red roses (2 of which died within 2 days of arriving). The difference is...

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First off 1800 flowers.com ***, I ordered roses for my girlfriend on Tuesday to be delivered on Wednesday... Shouldn't be that hard seeing as that's the only thing the company does. Wrong, after waiting and waiting to get a phone call from her saying how much she liked the flowers,...

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I was out of town and ordered a plant for my aunt’s Mother’s Day.

A few days later I checked confirmation and the address was listed as 9 instead of 91.

I notified them immediately. They said UPS had tried to deliver to #9 twice and then returned the...

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I have had not 1, but 3 consecutive bad experiences with ordering flowers via 1-800-Flowers. The first time was for a funeral of a close friends grandmother out of state. Of course I was assured that they would be delivered the day of the funeral. They never showed. When I called them to complain...

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My complaint is the same as many others. . . not delivered on a special day. Flowers ordered well in advance so that they would arrive on the birthday of a newly deceased spouse so that hopefully, the day wouldn't be so painful. Flowers weren't delivered and when I called the next...

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I am listing this complaint due to correspondence from 1-800-flowers. I am truly perplexed by how many times a ball can be dropped. My advice, use a local florist that will not continally pass the buck.

Refer to the bottom correspondence:

Ms. Davila,

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Failed to Deliver Flowers as instructed; in fact they didn't even check that the local store that was to deliver was open, we found that out from a second representative after the first representative said the flowers would be delivered by 7 pm (which was a complete lie)... by that time...

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I ordered flowers that did not arrive. When calling to complain they said its not their problem and told me to dispute it with my credit card company if I had a problem. This is the second time this has happened with this company, after talking to other its apparently a very common practice...

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Flowers was order for mothers day 5.12.07 was not deliver, not even shipped. Promised to be deliver on 5.14.07. Never was delivered. Please do not use 1-800-Flowers.com....

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I placed an order for a flowering plant on 5/01/07, to be delivered the Friday before Mother's Day, 05/11/07. Given the fact that I ordered so early I figured that delivery of my Mother's Day gift was guaranteed. When I called my mother on Mother's Day, 05/13/07, I was told...

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On February 13th, I ordered a 149.99 bouquet of flowers for my wife to be delivered next day on Valentines Day, because I am out of town on business and we couldn't celebrate the day together. She waited all day until 6pm, when she had to finally leave to attend a dinner appointment.

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The 1-800-flowers.com website says 100% satisfaction guaranteed. They decide whether or not you are satisfied. They will not give your money back. Please don't order from them.

I ordered for a funeral; it was time sensitive. They called and left a message that they could...

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My first time ordering with this company -- and never again.
My mother's cousin's 92nd birthday. On May 9 I ordered arrangement be sent to her on her Birthday - May 11. Yes, I know that's also Mother's Day - creating large volume of orders. ...But not til May 10 did...

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I ordered the Christmas centerpiece that was so heavily advertised on television. It was to have been delivered to my daughter in another city. I paid $58 by credit card. What they delivered was a little pot of mums I could have gotten at Publix for $10. I called and complained. The service...

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I placed an order for one of the Mother's Day specials that were so heavy advertised both on television and interent. The delivery was set for Saturday by my choice to account for the Sunday rush. No delivery! Calls to their tracking dept phone number would be disconnected each time I would...

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Orchids by mail from California. I would like to make the following statement so that people of good faith will not be fooled by this company. They advertise lovely flowers--once you fill the order YOU CANNOT CHECK IT to see if what you order is correct. You set a delivery date, they IGNORE...

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Beside the awful flowers they sent, they gave my credit card info to a company called Livwell to where they billed my credit card for 11.99 per month without my knowledge for several months. They now refuse to delete my info from their system so that It can be used again. I have since had to...