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Never, never order on a generic floral delivery website like 1-800-flowers or e-flowers etc... If you want to order flowers online, look at their "about us" section and find a local address and phone number and make SURE they have an actual flower shop with real designers working....

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I ordered a simple arrangement for my mother for Easter. As she loves bold colors, I ordered a hot pink roses and alstromeria combination that looked fantastic online. When it arrived, it contained not hot pink roses but red roses (2 of which died within 2 days of arriving). The difference is...

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First off 1800 flowers.com ***, I ordered roses for my girlfriend on Tuesday to be delivered on Wednesday... Shouldn't be that hard seeing as that's the only thing the company does. Wrong, after waiting and waiting to get a phone call from her saying how much she liked the flowers,...

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I was out of town and ordered a plant for my aunt’s Mother’s Day.

A few days later I checked confirmation and the address was listed as 9 instead of 91.

I notified them immediately. They said UPS had tried to deliver to #9 twice and then returned the...

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Failed to Deliver Flowers as instructed; in fact they didn't even check that the local store that was to deliver was open, we found that out from a second representative after the first representative said the flowers would be delivered by 7 pm (which was a complete lie)... by that time...

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I ordered flowers that did not arrive. When calling to complain they said its not their problem and told me to dispute it with my credit card company if I had a problem. This is the second time this has happened with this company, after talking to other its apparently a very common practice...

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Flowers was order for mothers day 5.12.07 was not deliver, not even shipped. Promised to be deliver on 5.14.07. Never was delivered. Please do not use 1-800-Flowers.com....

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I placed an order for a flowering plant on 5/01/07, to be delivered the Friday before Mother's Day, 05/11/07. Given the fact that I ordered so early I figured that delivery of my Mother's Day gift was guaranteed. When I called my mother on Mother's Day, 05/13/07, I was told...

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On February 13th, I ordered a 149.99 bouquet of flowers for my wife to be delivered next day on Valentines Day, because I am out of town on business and we couldn't celebrate the day together. She waited all day until 6pm, when she had to finally leave to attend a dinner appointment.

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The 1-800-flowers.com website says 100% satisfaction guaranteed. They decide whether or not you are satisfied. They will not give your money back. Please don't order from them.

I ordered for a funeral; it was time sensitive. They called and left a message that they could...

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My first time ordering with this company -- and never again.
My mother's cousin's 92nd birthday. On May 9 I ordered arrangement be sent to her on her Birthday - May 11. Yes, I know that's also Mother's Day - creating large volume of orders. ...But not til May 10 did...

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Orchids by mail from California. I would like to make the following statement so that people of good faith will not be fooled by this company. They advertise lovely flowers--once you fill the order YOU CANNOT CHECK IT to see if what you order is correct. You set a delivery date, they IGNORE...

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Beside the awful flowers they sent, they gave my credit card info to a company called Livwell to where they billed my credit card for 11.99 per month without my knowledge for several months. They now refuse to delete my info from their system so that It can be used again. I have since had to...

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On May 8th 2007, I ordered flowers for My Mother from 1800Flowers. They were supposed to be delivered the next day (May 9th, 2007), well in time for Mother's Day which was May 13, 2007. On May 16th, I got as call from my Mom. SHE NEVER RECEIVED THE FLOWERS!!!

I contacted...

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For my birthday my boyfriend spent $85 dollars at 1800Flowers.com and they looked like a blind 2 year old put the arrangement together in a butt ugly dollar store vase. There was no creative effort. They died within 2 days. Therefore I tend to believe they were not fresh. For $85 dollars...

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I ordered a special birthday wish flower bouquet to be delivered for my grandmother's 100th birthday party at her residence on saturday. I noticed that they were not there, and called around noon to inquire. The system stated that they were scheduled for delivery that day. Still at 4pm...

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My dear Mother has passed away. The flower delivery was in her memory.
Delivery was UPS that is a another whole issue.
I called 1800Flowers for some help because UPS was failing to get these flowers to me. In the beginning the address was incorrect. I corrected that with UPS but...

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I must express the disappointment I have with this order. I know that you used a local florist, but they sure did not do you any favors.

I started placing calls to your customer service around 5:00 my time after I came home and the flowers were not delivered.
I had placed...

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Just flowers and 1800 flowers do not know what they are doing. They take your money and call another florist for you. Next time I need flowers I will go straight to my florist. These people are just a call center! What a rip off! When I sent flowers to my sister for her birthday I called 1 800...

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I sent flowers to a sick employee on May 23, 2008 and they charged me 11.99 for a membership to LIVEWELL since June 2008. I did not realize this recurring charge because I failed to review my statement carefully. Thankfully AMERICAN EXPRESS removed the charges from AUG, SEPT, and OCT.