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Zulily.com Complaints & Reviews

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Zulily.com - Horrible shipping

Posted: 2014-04-10 by    KenzieA
Complaint Rating:  0 % with 0 votes
I had been a member of Zulily for months before I ever made a purchase. When I finally did, it was for a luxury leather handbag that I was SO excited about. Too bad for me I had no idea that it would take more than 2 weeks for my bag to even leave the designer's (not Zulily's!) warehouse... unacceptable. Then it took another two weeks for my bag to arrive from Zulily. I thought maybe because the bag was made in France that's why it took so long, but upon reading other customer reviews, looks like this is the case not matter the location. I will likely never order from here again and...
Complaint comments Comments Complaint country United States Complaint category Clothing, Shoes & Acc

Zulily.com - Toxic Smelling Sheets

Posted: 2014-02-15 by    Toxic Smelling Sheets
Complaint Rating:  0 % with 0 votes
Long But worth the read... Be Very Very aware of ANY sheets with no labeled company name that you try to order from Zulily. I received my order yesterday put them on my bed just before going to sleep. I'm not allergic to anything but while putting them on I started coughing and sneezing, the cough was a strong tickle nearly a choke, but I didn't think to think that it was from the sheets! Then I laid down and kept itching, and the room filled with a very strong TOXIC SMELL. I laid there for like 30 mins or so trying to sike myself out that it couldn't be the sheets! So then I put...
Complaint comments Comments Complaint country United States Complaint category Other

Zulily.com - No incentive to shop there anymore

Posted: 2013-07-24 by    ScreamNshout
Complaint Rating:  75 % with 4 votes
I've spent thousands of dollars here. Sometimes I get lucky with some pretty things, other times I get some cheaply made things. Zulily is rich with the help of suckers like me. I absolutely love the things that I can't find anywhere like certain items for my children. But the items for adults are usually blah. Cheap and thin & well ugly. They look fantastic in photos but in person, they are awful. There are items on zulily that are not original on zulily. Don't let them fool you. I google brands and prices and find them almost 20% cheaper and with coupon codes elsewhere. Make sure...
Complaint comments Comments Complaint country United States Complaint category Clothing, Shoes & Acc

Zulily.com - Don't support this scam business

Posted: 2013-01-28 by    Sibbide
Complaint Rating:  100 % with 1 votes
This is the words company I've ever bought anything from on the internet. Bought a bed. Took forever to get it. The posts were too low. Couldn't get a refund. Couldn't get replacement posts. Real $#*! on the phone who didn't care. Don't support this scam business....
Complaint comments Comments Complaint country United States Complaint category Online Scams

Zulily.com - Will NEVER order from there ever again, because shipping takes WAY too long

Posted: 2013-01-22 by    Haginote
Complaint Rating:  0 % with 0 votes
Ludicrous! I ordered these items and it is taken nearly a month!!! I've checked the status of my package and it had been shipped but is now sitting in Sacramento, CA and has been there for almost a week!!?? I love the style and prices, but will NEVER order from there ever again, because shipping takes WAY too long....
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Zulily.com - Will NOT buy from site again

Posted: 2013-01-04 by    Bixone
Complaint Rating:  0 % with 0 votes
Cheap is right. Quality terrible. I ordered maternity, baby and toddler clothing. All are of very poor quality. Would send back, if I could. Order came in three different shipments and only one of those arrived in time for Christmas (order was placed on Dec. 17). Will NOT buy from site again....
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Zulily.com - Bait and Switch

Posted: 2012-12-29 by    MC from Texas
Complaint Rating:  0 % with 0 votes
Please beware of this website! I recently made an online purchase from Zulily.com. I ordered a Michael Kors sweater and received another brand altogether. I received a ParisParis made in China 'off' label brand. Not the Michael Kors label as advertised, described and sold. A complete bait and switch resulting in paying an inflated price for a cheap off label brand with no return options as all sales are final....
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Zulily.com - Shipping takes way too long

Posted: 2012-12-21 by    Mirene
Complaint Rating:  0 % with 1 votes
Shipping takes way too long. First time using this site and ordered multiple items for Christmas gifts. One order finally came in yesterday. However, it was super cheap quality. It was a knitted scarf that was already unravelling and had a chemical odor. Zulilly did refund the money and gave me an additional credit. I am still waiting for the rest of my order and am dreading that the other items maybe a poor quality as well and I would be too embarrassed to give them as a Christmas gift....
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Zulily.com - Take your business somewhere else

Posted: 2012-12-06 by    Mailstone
Complaint Rating:  0 % with 0 votes
Twice in the past six weeks I had the following experience: I purchased an item I needed and never received it. At the 4.5 week mark I inquired about shipping on the purchase (i.e. where is this item? I know it usually takes 3-4 weeks). At this point I was told that they are unable to fulfill each purchase and they are sorry for not notifying me (at all). This is very frustrating, what a waste of time! They sell you items that their retailers don't have in stock and then fail to notify you about it! So you think you got a nice deal and are waiting on a needed item that will never arrive. Take...
Complaint comments Comments Complaint country United States Complaint category Internet Services

Zulily.com - Its very hard to get a deal, their prices sometimes are higher than other places

Posted: 2012-12-02 by    Alimee
Complaint Rating:  0 % with 0 votes
Its very hard to get a deal, their prices sometimes are higher than other places. I can get better deal in Amazon and have fast and free shipping....
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Zulily.com - I won't be ordering from them again

Posted: 2012-11-28 by    Niskrove
Complaint Rating:  0 % with 1 votes
I ordered (and paid for) a pair of slippers and a pair of clogs for myself on 11/8. On 11/28, the order finally shipped. Too long. I understand what they're doing, and I love the merchandise and their prices, but to have to wait for over two weeks just for shipping seems extreme.

I won't be ordering from them again....
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Zulily.com - 1 more week goes by and I still haven't received the rest of the clothes

Posted: 2012-11-01 by    Dareske
Complaint Rating:  0 % with 0 votes
I regret making a purchase from zulily & after this NEVER AGAIN, about a month ago I ordered two outfits and a toy for my daugther, and like 2 weeks later after ordering I received the toy, 1 more week goes by and I still haven't received the rest of the clothes.. So I decide to send them an email, and they just tell me my order has been canceled.. because something went wrong with my card... this company is bull sh*t they're a spam! how come this happened to so many people??...
Complaint comments Comments Complaint country United States Complaint category Clothing, Shoes & Acc

Zulily.com - Don't even bother ordering anything from this company

Posted: 2012-10-31 by    Nim
Complaint Rating:  0 % with 0 votes
Don't even bother ordering anything from this company i ordered something and i still had not got it a month later so emailed and told them i was canceling. They emailed me back and said i couldnt cancel they tried to take money from my account but i had emptied it out before they could. Phone lines are constantly engaged tried near enough all day one day. Told them this would be the first and last time i would ever be ordering of this company again....
Complaint comments Comments Complaint country United States Complaint category Online Scams

Zulily.com - Shoes were way too small, now i am stuck with them

Posted: 2012-10-22 by    Operr
Complaint Rating:  0 % with 0 votes
Bought some scribbles shoes there. Shoes were way too small, now i am stuck with them....
Complaint comments Comments Complaint country United States Complaint category Clothing, Shoes & Acc

Zulily.com - This is a wholesale website out of china

Posted: 2012-10-15 by    Omares
Complaint Rating:  0 % with 0 votes
Beware of this website! So today I was shopping at zulily and they were selling clothing from orange zone inc. This is a wholesale website out of china. Zulily was asking 12 dollars for the sweater I was about to order, while the wholesale websites lists the price as 8. First of all wholesale clothing is usually cheap quality and second I can't believe Zulily is trying to make a profit by selling these types of clothes in the first place. I will take my business somewhere else!...
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Zulily.com - 32 days, no merchandise

Posted: 2012-10-12 by    Voblare
Complaint Rating:  0 % with 0 votes
32 days, no merchandise, my account has said "in transit" for three weeks....
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Zulily.com - Its been over a month and I still haven't received my order

Posted: 2012-10-10 by    Chokobe
Complaint Rating:  0 % with 0 votes
Terrible! Its been over a month and I still haven't received my order. I emailed customer service, and got a generic answer back saying "my order will ship in 12-16 days and I will get an email with tracking.. blah blah blah. When they sent that it was past the 16 days to begin with..

I order online a lot and this is by far the longest it has take to ship. Never again!...
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Zulily.com - Shipping costs are ridiculous, and the quality is horrible

Posted: 2012-10-09 by    Svitten
Complaint Rating:  100 % with 2 votes
At first I loved this site. I was ordering like crazy and referring tons of people. I earned $80 in credits from referrals. Two of the people I referred had major problems and now I feel responsible. One of the people I referred had her order cancelled after waiting over a month for the merchandise. Zulilly gave her a $10 credit, but she is pissed. The other person had to wait a month and a half for her merchandise to arrive and when it came a pair of jeans ordered for her daughter were in bad shape. The stitching on the seams was coming undone and the embroidery on the back pockets was unfinished....
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Zulily.com - 3 out of 4 orders had not even shipped

Posted: 2012-10-03 by    Ralfinio
Complaint Rating:  0 % with 0 votes
Bummer - 1 month later I called and 3 out of 4 orders had not even shipped! And they had charged me right away! I did get a complete refund but not not not worth it!...
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Zulily.com - Every order has had a major problem

Posted: 2012-09-24 by    Lamseke
Complaint Rating:  0 % with 0 votes
My first few orders from Zulily were high quality and shipped within a reasonable time period (less than a month). Since then, every order has had a major problem -- the wrong item was shipped, deliveries were delayed for months, expensive merchandise was of poor quality (think Forever 21) or merchandise arrived damaged/broken. I have received store credit for some of the items, but no longer want to shop there and would like refunds on my most recent delivery....
Complaint comments Comments Complaint country United States Complaint category E-Shopping

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