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TWX Magazine Complaints & Reviews

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TWX Magazine - Beware

Posted: 2011-06-07 by    Tenz
Complaint Rating:  100 % with 3 votes
Subscribed for one year of Magazine in Aug of 2010. On June 6th 2011, I was charged $1.00 on my credit card from TWX Magazine. I called number 1*877*813*0320 which I found on this thread (they have several different toll free numbers), kept pressing zero to reach a customer service. After 8 minutes on hold, I politely asked the representative about the $1 charge. I was told that it was a test withdrawal so that they can automatically renew my subscription in Aug and bill me. I was able to cancel my magazine subscription and was told that there will be no future charges and my $1.00 will be refunded...

TWX Magazine - Did ot want magazines

Posted: 2011-04-14 by    Linda Berry
Complaint Rating:  100 % with 3 votes
I had ordered some makeup through the phone. After I ordered they told me I would be eligible to receive magazines. I told them I did not want any magazines. I checked my bank account today and there were 2 charges. 1 for $5.97 and another one for $25.00. I called my bank and they said it was listed as TWX magazine and gave me a 1-800 number to call. It is impossible to speak to a live person since it is automated. I cancelled this over the phone and hopefully I won't be charged any more. This is ridiculous and crap like this needs to stop. When someone says "No", they mean no!!!...

TWX Magazine - Michigan - Magazine Scam

Posted: 2011-03-29 by    Tropix
Complaint Rating:  100 % with 6 votes
Beware of TWX's scam. They offer you free magazines for three months, then they charge your credit card $84 for it. This happened to me when I ordered People Magazine. After arguing with People Magazine for a long time, I finally got a number then will get through; I want to share it. Here it is: 1-877-813-0320 (You have to keep pressing "0" (zero) to get a live person. They will fast-talk you and be careful and just keep saying "do not send me anymore magazines and remove the charge from my credit card". Be clear and firm and the will remove the charges in 72 hours. Good luck getting out of...

TWX Magazine - Tennessee, McMinnville - DEBITING MY BANK ACCOUNT

Posted:    Karenannemary
Complaint Rating:  100 % with 1 votes
They have debited/credited my account for a magazine subscription that I have cancelled with the magazine itself. The first time I called them and told them that I did not want the magazine(s) renewed. They returned my money but now they have done so again. I do not want any magazines at this time and I did not authorize them to take money from my account. Also, the first time I knew which magazines they were attempting to renew but today they have opted to leave the name of the magazine out of the subject line. I am going to call my bank and see if they can help me. What can I do in the future...

TWX Magazine - New York - No warning

Posted:    Donna F
Complaint Rating:  100 % with 9 votes
Purchased from Stein Mart and was informed that I "won" 3 months of free magazines. I initially said no, but the clerk insisted that there were no strings attached. I would be sent the OPTION to renew if I wanted to - I would not have to cancel. Well now I have a $58.95 charge to my debit card with no authorization from me. Shame on them for not at least contacting me. I might have kept one of the magazines that I really enjoyed, but no way now - at least not from this company. How is it possible to debit from someone's checking account without prior authorization? Their business practices...

TWX Magazine - Connecticut, Stamford - never order these magazines

Posted:    belinda serrano
Complaint Rating:  100 % with 6 votes
I never spoke nor gave information to these people about these Magazines. On June 23, 2010 they took $76.00 and $20.00 out of my Chase account. I never gave them my Chase account number someone how they got into my account and stole my money. I call this number 1-877-813-4977 and the representative gave me this number to call 1-800-813-4977 but this number is a voice acctivation. I coundnt talk to anyone.

06/21/2010 Debit Card Transaction U R* TWX*MAG 800-586 800
06/18U R* TWX* $20.00

06/21/2010 Debit Card Transaction U R* TWX*MAG 800-586 800

TWX Magazine - fraud, scam

Posted:    Michelle Clontz
Complaint Rating:  80 % with 5 votes
I was recently charged by the TWX Magazine company for magazines I did not order. They overdrew my account by $100 and caused a lot of problems for me. I contacted the company and they said they would deposit the money back in my account in 72 hours. I then contacted my bank AGAIN, and the company was in the process of removing the money from my account AGAIN!!! I have filed a complaint and and shredded my debit card. This company is a scam artist and enjoy making a living off of hard working people. This is fraud. And I think some type of legal action should be taken against this company to prevent...


Posted:    alfonso.procopio
Complaint Rating:  100 % with 2 votes
First of all, google TWX magazine. I'll wait. You may notice that you never even get a website for the company... but a full page after page listing of fraud and scam complaints. Thats bad, when the search didn't even include anything but the company name.

I signed up with a subscription 2 years ago through blender magazine. I kept it cause i didnt mind the magazines..but at some point i got tired of them so I decided not to renew. But they kept coming. After that, a long while after that, I was skimming over my bank statement and discovered SEVERAL charges from this new...

TWX Magazine - Virginia - Unauthorized use of my credit card

Posted:    penelopepage
Complaint Rating:  80 % with 5 votes
Looking at my credit card statement on line today I found an amount of $35.00 for TWX Magazine (Bird Talk) which I did not order. I do take a watered down version of Bird Talk which I paid for by personal check several months ago. Before disputing the claim I called this service and told them I did not authorize payment, nor did I order the new subscription since I already had one for two years. The gentleman (?) told me I must have forgotten, I told him I didn't forget just a matter of one week ago. We argued some what. He then said the service would credit my account but it would take two...

TWX Magazine - North Carolina - automated renewel w/o notification

Posted:    tim hardin
Complaint Rating:  100 % with 2 votes
Ok, I took advantage of the offer to check out some magazines on a trial basis but Nowhere did it say that my subscription would automatically be renewed nor did I receive anything in the mail stating that it would.The automated service took forever but after hitting the pound sign over, over and over I got an agent on the line.She kept trying to get me to renew, which I'm aware is her job, but finally she refunded the charges.You also have to tell the agent to cancel any other magazines you have with them because they won't ask!!!...


Posted:    james ooten
Complaint Rating:  100 % with 3 votes
What a ripoff !!!

beware !... Do not fall for this scam. my wife and i have a shared credit card account with seperate card #"s. my wife ordered some
magazine's last year, came time to renew she filled out cancle card sent to us with last magazine, we have not recieved any more magazine's however last week alot of my auto pays for gas, elect, phone etc. were declined for nsf i called my credit card company and was told several charges were made for opera, maxium, cosmo, womens day magazine's and was advised i must call twx for refund, called twx and found out...

TWX Magazine - Ohio - unauthorized debits

Posted:    katwoman2002us
Complaint Rating:  100 % with 3 votes
I was surprised to see a 22.00 debit being taken out from my checking account by twx. I have never ordered any magazine(s) and they are stealing from me. I have contacted the local police and they are forwarding it to the FBI internet fraud Dept. I suggest you all make police reports and take a copy of this site and show them that they are ripping you off. I have called the 800 number and I always get hung up on before I even get to talk to anyone. Anyone else getting anywhere? Since this was a debit they will not refund money. I stopped my debit card....

TWX Magazine - In regards to free subscriptions, notice your expiration date to avoid charges

Posted:    Jessica Berta
Complaint Rating:  100 % with 7 votes
I noticed a pending charge of $2.09 from TWX Magazine posted to my bank account this morning. A year ago I had subscribed to Match.com and was offered a free promotion to receive a magazine of my choice. I choose InStyle. Here is what you need to know if you choose a free magazine:

When the magazine is delivered to you, notice the expiration date on the upper right-hand corner of the address label. Mine says DEC09. TWX will post $2.09 to your account three months before the expiration date to make sure your account is still active/valid. This money will absolutely be deducted from...

TWX Magazine - Really not that bad...

Posted:    angie203
Complaint Rating:  100 % with 1 votes
Wow.. This company really is NOT that bad. I got a 90 day free trial from an fye store. The terms and conditions were right on the receipt (which responsible people actually read), I got them free for three months, and then I got a postcard in the mail letting me know I was going to be charged with the full price and the # to call, so I called and they hooked me up with 16 issues for like 6$, and they told me over the phone I'd be charged agian after that was over, so I called back a few days later and they set it up so it would never charge me again, no problem... I mean, honestly, most of...

TWX Magazine - robbed!!!!!

Posted:    ainsoph
Complaint Rating:  100 % with 1 votes
I received an offer for a 6 month subscription to a magazine for $1.00, as an addition to a Match.com subscription that I purchased online. All the "back-issue" magazines I recieved came in a 2 month period. Now, 3 months after I agreed to the ONE DOLLAR charge, I have recieved all 6 months worth of the magazines and they are drafting the full year subscription price from my checking acct. There was no link to any information about the company from the small window that the offer popped up in, nor waas there any "fine print" or "charge agreement" other than the ONE DOLLAR ammount agreed upon. These...


Posted:    GORIS
Complaint Rating:  100 % with 3 votes

TWX Magazine - They got me AGAIN!

Posted:    Mellie61
Complaint Rating:  0 % with 0 votes
I was checking the balance on my seldom used checking account to make sure I had enough in it to pay for an Ebay purchase, and for the 3rd time within a year, these people have charged me for renewal of magazine subscriptions that I did not renew. After having to call and go through the 15 minutes of recorded prompting, I finally pressed the "O" twice on my phoone number pad and got a person to talk to. (I read somewhere to try that to get out of many selections given from a phone prompt. I only had to state my situation and they said my money will be refunded, and I told them I want anything pertaining...

TWX Magazine - Unable to cancel free subscription

Posted:    Matt
Complaint Rating:  0 % with 0 votes
Through entering a running race I was elegible to sign up for 3 free months of 4 magazines, which I did. I was given a cancellation number which I was informed could be called to cancel all magazines. Upon calling the number, instead I was taking to, in effect, a phone sweepstakes and the "chance to win money". There was no way to ghet to a live person and therefore actually cancel the magazines.

One by one I was able to track down the individual magazines and cancel subscriptions but obviously hadn't cancelled them all as I was just charged $25 to my account for "TWX Magazines"

TWX Magazine - New York - free subscription - unfamiliar credit card charge

Posted:    Joanna
Complaint Rating:  100 % with 2 votes
I just spoke with a rep at TWX Magazine (I used the 800 number found here) who explained to me the nature of the unfamiliar pending charge that I had noticed on my credit card today. This is very interesting: I subscribed to MATCH.com and got a promotional free subscription to Rolling Stone Magazine which they coordinate and offer to active credit card holders only. I was told the pending charge should disappear by tomorrow and I would not be charged, as stated in the promotion. The reason they place that allegedly temporary pending charge is to confirm I am indeed a credit card holder, that is...

TWX Magazine - How to Reach Real Live Person!!!

Posted:    maggiemaysay
Complaint Rating:  95 % with 62 votes
I have been receiving $2.01 charges on my account from this company a few times over the past few months. Every time they come up I would call cutomer service to cancel my subscription. Then I would be charged again! I was so frustrated that I could not get a real person on the phone.
It was only because of the magazine "Real Simple" (ironic, I know) that I found my answer. They have helpful hints about a lot of different things. This tidbit was about how to get a real person on customer service lines. Every company is different, so I tried everything... saying "customer service", saying...

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