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Titan Telecom Complaints & Reviews

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Titan Telecom - Dreadful Customer Service

Posted: 2011-09-02 by    Soleroman
Complaint Rating:  18 % with 11 votes
My wife and I were brief customers of this firm - they are a telecom service for the 'business user'. We were persuaded to switch by my wife's ex-employer, (a small independent marketing firm) for the purpose of her working from home, tele-marketing TITAN TELECOM phone packages. (of all things!) He then chose to make her redundant within 5 days' of the line going live. He gave her notice by text message while we were on holiday, and failed to pay her any notice pay too, but thats another story...

Following this, we cancelled the service. (without the job...

Titan Telecom - I would highly recommend not going to Titan as they will lead u in and then charge through the roof

Posted: 2011-04-26 by    Osserey
Complaint Rating:  50 % with 8 votes
I moved to titan telecom when they were very new company, I have had nothing but greif with them since. They say that they are the cheapest company around and this is not the case, the may have cheaper call rates but this is because they make their money through charges and other means. We as a small company found that it would be easier to pay via a credit card for our bills and we were told that if we were to do this then we would have to pay £10 charge and then 2.5% on top of that, now I thought that bill payment should be easy for the customer and business but it clearly is not. When we...

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