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Time Warner is a perfect example of how pathetic and atrocious big business gets when any company has a total monopoly over a service region.

This company is completely and utterly PATHETIC!!!

I have had cable television in Los Angeles for over 10 years. Never before...

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For years I functioned on the Verizon land line/DSL combo. Suddenly it dawned on me that the receiver on my home phone didn't even work, so it was time to say goodbye.

I called Verizon to see about keeping the Internet and ridding of the land line. "You'll be without...

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I received a bill with a $30 increase and called to find out why. I was told that when I first signed up it was a 1 year promotion and now I will get charged for Showtime, DVR Funtion, and the HD DVR Converter Box. I can not afford $30 (total of $142/mo) for TW bundle and asked to get my pricing...

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For the last three months, channel 3, which is WRAL TV local, has been intermittent. Fuzzed out, herringboned (off frequency).
This is on analog cable, and it is on this channel only. They admit they have a problem, but they won't fix it.
To watch programs on this CBS affiliate,...

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The biggest mistake I ever made was switching from AT&T to Time Warner for my phone and internet services. I already switched happily to Direct TV from Time Warner Cable. That's a completely different story! From day one I've had connectivity issues with my phone and internet service....

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I am very unhappy with time warner (note I did not capitalize their name) Several months ago I was having porblems with pixalating (spelliing?) The TV screen would break up into blocks and distort the picture several times per hour. I was told that time warner knew of this problem and would...

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Time Warner Cable takes advantage of the fact that they basically have a monopoly in NYC and they provide a horrible customer service. I had an appointment to have cable installed and they never showed up, when I called they told me that I had called to change the appointment but I NEVER CALLED....

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I moved from the above address and five days after I moved, I gathered my DVR and Digital box (total of two items) and went to Time Warner and noticed a long line in the lobby. So I dropped them in the "convenient" drop box right outside the doors that they have provided, and wrapped...

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I decided to get the time warner 3 service deal, that being, internet, cable TV and digital phone...they came, hooked me all up...within 24 hours I was getting solicitation phone calls for some magazine deal, some clearing house crap and some other thing I had supposedly won, , , , I asked the...

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there is no phone line...