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Thrifty Car Rental - www.thrifty.com

I was quoted an excellent rate of $19.66/day for a mid sized vehicle for business travel in the LAX area. I arrived very late at LAX and the Sales Rep who checked me in asked me about additional coverage. I explained I had protections from...

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Warning to all that have the misfortune to have an accident in a rental car owned by Thrifty. In Albuquerque New Mexico in the Summer 2008 I had such a misfortune. Bottom line, in New Mexico and several other states which follow the NAAG (National Association of Attorney Generals) guidelines,...

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August 4, 2006 10:30 pm. Had a confirmed reservation with a dutch address and passport at Thrity St Louis Airport. At arrival the agent Joshua refused to honor the reservation and contract saying I did not have a valid drivers license. He would not help, offer any advice, or assist in any way....

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Thrifty is demanding over $500 for damages incurred before I rented vehicle. See letter below for details:

Thrifty Car Rental
Attn: Niles Finley
DTG Operations, subrogation Dept
Dept 927
Tulsa, OK 74182
Re: Claim number 730170
I am in...

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My business colleague and I were kept waiting to pick up our reserved car at the Omaha Thrifty Car Rental desk in Eppley Airfield terminal on January 26, 2009. The desk person apologized for our long wait and said he would put us in a better car as compensation for our inconvenience. Upon returning...

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I had a Reservation with Thrifty at Denver int'l Airport. My reservation on 2/26/09 was for an SUV with a Ski rack for our Ski trip. I made the reservation about a month in advance. Upon my arrival "Brooklyn" the rental attendant told me they didn't have the SUV I reserved...

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This is the letter I have sent to Thrifty Car Rental Customer Service:

Thrifty Car Rental Customer Service:
I am writing about a completely unsatisfactory rental experience. My family and I arrived at the Denver international airport on Saturday February 14 at 5:45 pm....

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If you are a first time car renter do not go to Thrifty in Omaha, Nebraska. The counter people are paid commissions to add on things that you don't need. They tell you that you have to have insurance, insurance for collision, for uninsured drivers, for you trip, etc. They try to get you...

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I (we) arrived at McCarran Airport about 12.30 am on 11/07/08 and agreed to add a driver to my reserved iternary for the total sum of $234.51 as documented. The attendant swiped my credit card and announced 'this card is not activated, give me another credit card', So I did. It was...

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On August 31, I had a reservation in Burlington VT to pick up a compact car about 12:30 am. I called the day before to confirm the reservation. When I arrived, I was told there were no cars available. Of course I asked why do you bother to take reservations then? To add insult to injury, since...