Complaint Rating:

ON MONDAY MAY 7TH 2012, I CHECKED MY BANK ACCOUNT AND SEEN THAT IT WAS (-60). I PROCEEDED TO DEPOSIT $60 TO MAKE IT EVEN AND ALSO TO CLOSE OUT MY ACCOUNT DUE TO THE FACT THAT THEIR WEBSITE HAS CONSTANTLY HAD THE INCORRECT AVAILABLE BALANCE. WHEN I DEPOSITED THE MONEY AND TRIED TO CLOSE THE ACCOUNT,...

Complaint Rating:

I have been paying my mortgage on time (or a couple days early) for nearly 15 years now. In the past few years, I’ve been able to send more than I owe each month in order to pay additional towards the principal balance. Ever since TD Bank took over from Mercantile, I’ve had repeated...

Complaint Rating:

TD Bank Steals from customers

TD Bank Weaverville has on several occasions signed me up for overdraft "protection" without my consent. They have told me that they have a right to do this, as well as to re-order debits so as to maximize fees. I am not alone in being a...

Complaint Rating:

I originally came to Commerce Bank 11 years ago for my first checking account because it was the bank trusted and used by all of my family and friends. Since the TD transition, I have noticed increasing drops in standard, service and courtesy; including the lack of courtesy I experienced today...

Complaint Rating:

ok so about a month or two ago i opened an account with TD bank and it seemed really cool especially the student banking. I deposited a 150 dollar payroll check from rite aid
and i had to go out and buy a few things then i went out to eat then two days later i go and check my account...

Complaint Rating:

I opened a free checking account only to find out 12 months later, it was not free. The have now charged me two maintenance fees and an overdraft fee, totaling $45.61. I want my $2 back. How are you going to send me to collections over a monthly maintenance fee and an overdraft charge on a maintenance...

Complaint Rating:

TD bought our bank. After two months they no longer allow us to deposit payroll checks signed over to our business. This has been a service we offered to customers for seven years as a convenience. Then two months later they no longer would allow us to deposit employee payroll checks signed...

Complaint Rating:

After a visit to a branch and a phone call was informed that TD Bank now charges a 5.00 per check cashed fee for all checks cashed whether they be personal checks or payroll checks drawn on their bank if you are not a TD bank customer. I feel this is an unfair practice for them to charge people...

Complaint Rating:

I also was a satisfied customer of Commerce Bank. Got nervous when it became TD. Had every reason to feel that way. I have a "laundry list" to show it. The worst part...you can't complain when mistakes are made (and they are made all the time) the Manager and Assistant manager...

Complaint Rating:

TD Bank agents lure you in by telling you what a great re-finance mortgage candidate you are so that they can get your application, appraisal, and lien fees (actually my credit rating is very good, above 800). Then, they turn down your loan and keep the fees. So, it is a scam to keep bank employees,...

Complaint Rating:

I received a collection notice for fees added to the account after the account was closed. It is hard to find someone in the most "Convenient Bank" customer service area to do anything but see the error... but they can not correct the error. They suggested going to the branch were...

Complaint Rating:

An amount was deducted from the wrong business account which caused an overdraft fee of $35.00, that I can understand, BUT, I made a transfer from one account to the other to cover that overdraft on Feb. 10th and was charged another $35.00 on Feb. 10th, and that transfer was made early in the...

Complaint Rating:

My loan application of refinancing took more then 9 months and after dragging me thru hell and nonsense and miss handling my application, I have been denied for a ridiculous reason. (wet ceiling)
I have all the emails showing no interest, not replys to emails or calling me back to finish...

Complaint Rating:

TD Sucks. I opened a personal account 10 days ago and they unilaterally closed it yesterday. I went to the branch today to collect my initial deposit and to know why they didn’t want my money. They told me they tried to call me to verify my SSN and address and I never picked the phone....

Complaint Rating:

I went into this bank touse the coin counting machine. I used this machine approx. 7 times within the last year. There was never a fee. Now I used the coin counting machine and took my receipt up to the teller (Ashely). The amountwas $111 and some change. She said there is now a 6% fee as they...

Complaint Rating:

The worst customer service, period. I tried to close my account. I sent them the information they needed. I called the Branch Manager to make sure he had received it. He didn't bother to close the account and then went on vacation the next day. I had to send 6 emails and call them 4 times...

Complaint Rating:

6 months ago we sent an official bank check through TD Bank to pay an out of state bill. Our check never reached it's destination and we waited the 90 days to fill out the appropriate paperwork so that our money would be credited back to us. After waiting 2 weeks we we're told the...

Complaint Rating:

in short scamed$600 in over draft fees

refund all except first one /they could of told me /gas station owner told me td bank is doing the same to him ....

Complaint Rating:

I was originally banking with Commerce Bank which was an awesome bank that got brought out by TD Bank.
When I received a letter from TD stating they where switching there system over I was little skeptic but, figured I had nothing to worry about.
I was wrong...for the two months...

Complaint Rating:

They are still at it. Told me the Federal Reserve told them to hold my cash deposit for 24 hours. Al Capone I am not. Therefore, by holding my funds it created another round of overdraft fees. Really? I have been banking for over 30 years. This reasoning is the first that I have ever been told....