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3.7 316 Reviews

StyleWe Complaints Summary

210 Resolved
94 Unresolved
Our verdict: With a good resolution rate, StyleWe generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
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StyleWe reviews & complaints 316

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Newest StyleWe reviews & complaints

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N
8:09 am EST

StyleWe My orders

Greetings

My name is Nagla Khalil I bought goods 01/16/2024

And I paid the same day until now I have not received the portion 10131140+10131141 +10131142+10131143+10131144

Until now I haven't received it and it's impossible for almost months and I haven't received it.

Please give me my money back please

And I still make orders from you and it already worries me that you pay immediately and receive after months.

Please your immediate attention

Sincerely

najla khalil

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1:33 pm EST
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StyleWe HBB03370009

Hi, I order these jeans and the waist is too big. I filled out the return and was suppose to get a label in 3 days, never happened. I waited and waited. Then I did a live chat and the representative gave me an option of 20% or return. The pants simply don't fit right so I opted for the return. The rep said a label would be sent. I explained that I have items in the cart but if you can't take a return then whats the point of taking risks for buying items I have not tried on and don't fit-no return. I won't be purchasing anything for you again if I cannot resolve this matter. You have cute stuff, but if it don't fit, you can't wear.

Linda Biel

Desired outcome: Please refund the money and send me a label for return as this is the third attempt. Over after this, my patience has worn out.

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2:47 pm EST
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StyleWe Silver boots sent — too small

I ordered a pair of silver boots size 10. You sent me silver boots size 9. They are too small. I need you to send me a pair of silver boots size 10 and send a return label so I can send these too small boots back without charge. This is your error not mine.

STYLEWE--BG20231023003057

Order # - HBB03326995

email- [protected]@gmail.com

Claimed loss: boots too small

Desired outcome: Size 10 silver boots

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6:50 am EST

StyleWe Never again will I deal with this company. Do not stand by their own procedures

I have followed their direction for return and never got a reply from them within the 48 hours.

The items took came in various shipments. One shipment was sent with counterfeit postage so never received.

Had to get my credit card company involved and they sent information to the credit card company that they should have sent to me for the return. So I returned the items as per the policy they included to the credit card

and no refund. They continued to send misinformation to the credit card company.

They do not respond to the service email nor is there a phone number.

Worst experience and do no recommend purchasing anything from time.

Waste of time and lost of money.

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7:53 pm EST
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StyleWe horrible co for returns and contact info and products.

I have ordered two blouse that after receiving them they were made of really heavy polyester that hangs like rubber on you and not at all like the ad photos.

In addition they smell very bad due to the material.

I have followed their direction for return couple of times and have not gotten a reply within 48 hours. I have emailed them and nothing.

There is no phone number and the one listed here does not work.

Horrible material, service and a scam ]It should be illigal for companies to not include their phone number and for not replying.

Waste of time for the consumer and a very unpleasant and frustrating experice not to mention the loss of money and scam.

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6:12 pm EDT

StyleWe Returning items too small. HBB03301823

I am trying to return or exchange items that are too small. I have been trying for days to chat online and make phone calls. Anything and everything I try is unable to chat, and the phone line is busy.

I can't believe the lack of professionalism. This is the last time I shop at stylewe, and I am still missing items in my order.

Desired outcome: To be refunded for everything.

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8:45 am EDT
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StyleWe Clothing orders from StyleWe

I have several orders that I have place and not receive any of the products.

1. HBB03007125, this items are showing shipped I never receive the items. A couple of the items said out of stock. I never received a refund.

2. HBAD102972206 These Items are saying processing

3. HBAD102972206 These items are saying processing

4. HBAD102972200 These items are still saying processing

5. HBB03297547 These items are saying processing

6. HBB03277553 I only received the blazer from this order

7. HBB03227054 This order says it has shipped but I have not received it yet

8. HBB03007125 I never received these items

I have spent a lot of money to purchase your items, and to never receive anything in return, no refund or response to any of the orders. I am very disappointed with your business ethics.

Desired outcome: I would love to have to orders, or a refund.

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2:52 pm EDT

StyleWe My order STYLEWE! HBB03281747

9/11/23. Bought 2 dresses from stylewe. Never got the dresses although they sure were quick to take my money. They showed me the mailing label they used. It had the zip code and apartment, but not the actual street, not my name or street so USPS returned it as undeliverable. I complained to Style We and they told me tough luck. They got the dresses back AND kept my money! Update: they have promised to fill my order and send the dresses as long as I take down the complaints from the Internet. I said I would when I finally get the dresses.

Update: now they said they will resend the original package when they get back.

That should only take 6-8 weeks :/.

Desired outcome: The dresses I ordered

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E
8:16 pm EDT

StyleWe Returns

I placed an order on 6/16 (never saw an wmail confirmation) - order HBB03230810. There were a couple of pieces that were much bigger than expected being mediums. I submitted a return request within the 30 days online on 7/1. Although the website shows it in “Returning” status and said I would receive return instructions by email, I have yet to see anything. I also submitted a return request for a 2nd item, which just shows “processing” and again, no email. Their website says you’ll receive a response in 48 hours so not sure wvat happened, but I won’t be buying from them again!

Desired outcome: Refund for both items

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5:38 pm EDT

StyleWe Blouse not yet delivered

I made three orders only two orders was made out of three please l will be glad if the third order is sent it's a blouse to Faux denin plain jeans loose trouser it's a blouse to the jeans trouser shown in the photo space l will be glad if you can send it

want to resend. So it's the top to this jeans trouser in the photograph l can't get the tracking or oder number for the blouse l will be glad if you can check your order portal and trace it with my name and address the last time l chat on the blouse l was able to give the order number the reply was that there was delay in shipping

Desired outcome: Resend item

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2:25 pm EDT
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StyleWe Being charged twice through paypal

To whom it may concern my name is Rozitta Fitchett-Williams and I just placed a order threw you all threw paypal and I was charge $43.99 twice. My Transaction ID is 7H695994U5545722E for todays date. My total for my order was $175.96 and I paid $43.99 threw paypal. Can the second $43.99 be credited back to my account please.

Thank you, Rozitta Fitchett-Williams

Desired outcome: refund

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8:58 am EDT
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StyleWe Unable to return an item of clothing that does not fit properly for a refund

This was my first time dealing with "Sylewe" and the last! I ordered a dress from Stylewe on-line and did not receive a confirmation email with an order number or any information. The only confirmation email I received was from Paypal, after fully paying for my purchase ($62.98US).

The dress did not fit, there was no sales bill attached only a flimsy small paper stating return instructions, the dates ordered and shipped and a "Details for Order #"- HB [protected]. I followed the return instructions however was repeatedly rejected as the message said the company did not recognize my name nor email nor the order number. I submitted "a ticket" and still no answer after 3 days. I tried "24/7 LiveChat" however only a dark cloud appeared and it stated the agent was not responding. I have been trying to contact them for almost a week now without success and I am getting frustrated. I understand that I will have to pay for return shipping however, and nowhere, does it state the companies business address to deal with them.

Desired outcome: I would like to start the return process for a refund which I have 30 days to do so. My order date was May 30 and that same day the order was shipped.

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3:55 am EDT
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StyleWe StyleWe Return Policy: Easy Exchanges and Reimbursements

The sizes on StyleWe are completely off, which can be frustrating when you receive an item that doesn't fit. However, the good news is that they offer several options to make returns and exchanges easy for you. If you choose to return an item for exchange, you are responsible for the return shipping cost. But StyleWe will reimburse you $5 store credit for the first return item and $1 store credit for each additional item. This means that if you return one item, you will receive $5 store credit, and if you return two items, you will receive $6 store credit, and so on. The maximum reimbursement is $10 store credit per order, and the store credit will appear in your account after StyleWe processes your return package.

If you decide to keep the original item(s), StyleWe will reimburse you either 20% store credit or 15% money refund (if the original payment method has enough money for 15% of purchase price). If you choose to return an item for store credit, you are responsible for the return shipping cost. But StyleWe will reimburse you $5 store credit for the first return item and $1 store credit for each additional item. Once the return is completed, you will receive 115% store credit to your StyleWe account. However, only the cash portion of the refund is eligible for 115% store credit, and store credit will be returned at a 100% rate.

If you prefer a money refund, you are responsible for the return shipping cost. But StyleWe will reimburse you $5 store credit for the first return item and $1 store credit for each additional item. Once the return is completed, a refund to your original payment account will be issued within a week.

Before mailing out the merchandise, please make sure that the items are unused, undamaged, and in the original packaging with all the original labels. Ensure that all articles in the package are intact, or the buyer will be responsible for all incurred fees, and no refund will be issued. Please download the attached label with StyleWe's shipping address and return barcode (this is not a prepaid shipping label) and place it on the package along with the proper postage by USPS/FedEx/UPS/DHL. StyleWe's return center cannot process your return order properly without this label.

In addition, StyleWe welcomes and appreciates all suggestions and will relay your messages to their designers. Your feedback is very important to StyleWe and their designers to improve their products and service.

If you have any questions, please don't hesitate to email StyleWe. They also offer a 20% discount for your first order on the App (except final sale items), which can be more convenient for your future purchases from their website. The App download link is provided, and you can also find items that ship in 24 hours by clicking on the link provided. Follow StyleWe on Facebook, Twitter, and Instagram for more updates.

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3:37 am EDT
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StyleWe Mixed Experience with StyleWe: Cute Dresses, Terrible Customer Service

I recently made two orders on StyleWe and had a mixed experience. My first order arrived without any issues, and I was pleased with the cute and affordable dresses I received. However, things took a turn for the worse with my second order.

After placing the order and paying, I had a simple question about a sale they had going on. Unfortunately, the customer service agent misunderstood my question and cancelled my order, refunding me instead. I was frustrated by this mistake, and instead of apologizing and correcting the order, they told me that the dress I wanted was no longer on sale. This meant that I had to pay full price, even though my card had already been charged the discounted sale price. They offered to refund me the difference, but I had to trust that they would do so after I paid the full price again. This was a mark of terrible service, and I was hesitant to place a third order with them.

I understand that email-based customer service can be difficult, especially with a language barrier, but StyleWe needs to deliver the level of service that U.S. customers expect. If they want to grow their customer base, they need to inspire trust and provide better communication.

Despite the mistake, the refund eventually came through, and I am still working out the details of my order with the customer service agents. However, this has taken all week due to the time difference, and we are only able to communicate once a day. It has been a frustrating experience, and I am still waiting for my order to arrive.

Overall, I give StyleWe two stars for their cute and affordable dresses and for eventually giving me my money back. However, the pain of being misunderstood and having my order delayed was not worth it. If they can correctly give me the sale price, provide free express shipping, and give a good apology, I may consider ordering from them again.

UPDATE 1/29: After posting my review, a customer service agent reached out to me and made some progress. However, there were still misunderstandings, and progress was delayed by two days each time. They eventually agreed to give me free express shipping, but I cannot give a better review until all issues are resolved.

UPDATE 2/4: StyleWe delivered my order and refunded me the expected amount, but the experience was far from satisfactory. I cannot give a better rating due to the grief they put me through. Additionally, a customer service agent asked me to post a "neutral" review to help them look good, which was unacceptable. StyleWe needs to improve their communication and customer service if they want to succeed.

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2:34 am EDT
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StyleWe StyleWe Review: Poor Customer Service, Shipping Delays, and Possible Scam

I recently made a purchase on StyleWe's website on December 14th. Unfortunately, I noticed that one of the items I ordered was duplicated and I was charged twice. I immediately reached out to their customer service through their contact section to correct the error. However, after two days, I still had not received a response. I attempted to contact them again on December 16th, but still no answer. I was extremely disappointed as I had paid for expedited shipping (2-5 days) to receive my items in time for the holidays, but had not received any notification of shipping or tracking number. At this point, I was starting to wonder if this company even existed.

After posting a review on SiteJabber, StyleWe finally contacted me and claimed that their email servers had been down. They promised to refund me for the duplicate order in three days and informed me that my other items had shipped. However, they did not provide me with a tracking number or expected date of arrival. I emailed them back asking when I could expect my items, but I received no response. They even emailed me twice telling me to remove my review. I requested that my order be cancelled altogether as I no longer trusted them.

StyleWe refused to supply any shipping number or estimated date of arrival, and they would not respond through normal email channels. I opened a dispute with PayPal to get my full money refunded and reported them as a possible scam. Nowhere on the site did it say "2-5 days to PREPARE the order, and then 7-10 days for shipping, for a total of up to 15 days." This was frustrating as the company is actually based in China, and I expected my orders to arrive in a timely manner.

StyleWe still refused to refund my order despite telling them they needed to respond in the PayPal Dispute area. They continued to email me at my personal address telling me to take down the dispute and my review, or they would not refund my order. There was no timely email response, no confirmation of shipment, no consistency in telling me the status of the order and the cancellation of the order, no clothing that I paid for, and the only way to get their attention was through SiteJabber.

I received emails saying the order was cancelled, but they would not refund my money because I opened a dispute on PayPal. Today on PayPal's dispute center, they now say they shipped the order. So even after cancelling the order on December 16th and receiving confirmation of the ordering being cancelled, they went ahead and shipped it? Why was there no consistency with their customer service? I kept hearing different things from different people over there. So now even if the order does arrive, it won't be within the time specified (2-5 days), and will add another layer of legwork to get my refund.

It is now December 31st, and I still have not received my refund or clothes. StyleWe claims they mailed the order, even after there was confirmation that it was cancelled. They continue to email me different information every day and are now complaining that if they refund me, they will lose money. How can they expect to do business with these practices?

In conclusion, if you want to contact StyleWe, do it through SiteJabber, not their "contact us" section. Do not expect a response through normal channels. Do not bother paying for rush shipping, as your items won't arrive any faster (2-5 days is how long it takes them to "prepare" the order). It is better to get clothing from a company that has better business practices, such as working email, better customer response time, a working United States or toll-free phone number, and 21st century shipping practices. I learned my lesson the hard way.

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StyleWe StyleWe Review: Fashionable Clothes at Reasonable Prices, but Poor Communication and Inaccurate Product Details

StyleWe is a website that offers stylish clothes at reasonable prices. I recently placed two orders with them and was initially impressed with their solid website and fashionable clothing. However, both of my orders turned into problems, and I started to feel like they were a scam. After reading reviews online, I realized that many others had similar experiences with StyleWe. One of the biggest issues is their poor communication. While this may be a cultural difference, it is not acceptable for a company that wants to succeed in the U.S. market. They need to pay attention to these reviews and change the way they do business.

My first order contained four items, and I heard nothing for a week. Then, I received an email that two items had shipped. Shortly after, I received another email stating that the other two items were no longer in stock and that I would be refunded within three days. However, I did not receive a refund, and instead, I received an email saying that those same two items were delayed. I was confused and frustrated. I then received yet another email stating that three of the original four items were delayed - one that supposedly shipped, and two that were supposedly cancelled. I did not receive a refund on any items, and I have yet to receive a response to my email.

My second order was confirmed via email, but I have not received any updates since then. One of the biggest issues with StyleWe is that they charge you immediately. In the U.S., most companies do not charge your credit card until the items have been shipped. If StyleWe did it this way, it would save a lot of headaches for customers trying to get their money back for items that never arrived or shipped. I was disappointed because I loved their clothes, but the hassle was not worth it. I have a strong feeling that my hassle is only beginning.

However, I am still hopeful that my orders will arrive, and I have bumped StyleWe up to three stars instead of one. They are not a scam, but they are inefficient. I ordered six items, and two were cancelled due to being out of stock. I received a refund in a timely manner, but I started getting odd "your items are delayed" emails after being told they were cancelled. I was told that this was an error with their system and to ignore them. I received the remaining four items, but two took a while to arrive because they ship from China. All items were packaged nicely and of good quality.

The product details were way off, and only one of the four items fit perfectly. I ordered everything in a size small after reading the details, but there was no way that the product details were remotely accurate with the other three items. One dress was too big, more like a medium. I decided to keep it because it's cute, and I didn't want to deal with the hassle of a return. Another dress was so short that I'm sure I would be arrested for prostitution if I wore it. I decided to keep it and wear it as a shirt because I didn't want to deal with the hassle of a return. The last item, a skirt, was so small and short that it looked like it was made for a 10-year-old. I had to return it, but I received my refund in a timely manner.

In the end, I was only 100% satisfied with one out of six items. I love StyleWe's clothing and reasonable prices, but I have two easy suggestions for them that would greatly improve productivity and reduce customer complaints. First, they need to add product reviews to their items. This is critical because it would help customers make informed decisions about sizing and quality. Second, they need to add a live chat option to their website. The only means of communication they have with customers is an email address, which is antiquated. Customer reviews and live chat are two things that their competition has been doing for years.

I am still on the fence about whether I would use StyleWe again. Right now, I am leaning towards no, but I will likely check back someday.

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StyleWe StyleWe Review: Mixed Experience with Ordering and Refunds

I had originally given StyleWe two stars, but after my experience, I am dropping it down to one. StyleWe, let's have a heart-to-heart. We are not stupid when it comes to reviewing your feedback on this site. We are humans and write reviews as such, so we possess certain cognitive abilities to differentiate between a real review and a fake review. I think I can speak for all of us when I say that we do not have any respect for reviews that are obviously fake from the company to get their rating up on this site. Perhaps we can coach you on what a real review would not contain. For example, the names submitting these reviews usually have one review and some commonalities, like a lowercase for the beginning of the last name or extremely ambiguous comments without any details or ordering numbers (best service, love the dress, or - my personal favorite - OMG!). We do not think anyone with a real experience with any company would write that, although who am I to judge. Just leave the real reviews in there to show you care, are looking to improve, and that you respond to the feedback here, which - to be fair - it sounds like you are doing based on my own experience. Just stop taking away from that, StyleWe. Stop the madness. This community is not that naive, we notice it, and it just makes you look bad. We know people are far more likely to rate a negative experience than a positive one. In my own review, I tried to be fair and do not blindly trash your company based on emotion. I left my real review/experience below for the benefit of you and the benefit of the readers and raters of this site. Show people you care about it by addressing real feedback in focusing your energy there and not redirecting that energy into creating fake people to hide the issues. We'll understand. We're human. Thanks for your consideration.

I placed my order with StyleWe on February 15th for 13 items. On February 17th, I received a notification that three of the items were out of stock. I was told I could select another item(s) within 15% of the original amount. If I did not respond within 48 hours, I was told I would receive a refund within three business days. I opted not to respond, and a refund was issued to my account on February 25th as promised. Although I was disappointed that three items were now unavailable, I completely understood that this may have been a one-off situation and was not concerned as this refund easily processed through PayPal.

I received my other items on February 29th and the clothes were as-described and neatly packaged. This turnaround was fair as StyleWe indicated up-front that the items would take longer than usual because of the holiday and they included two scarves with the items to make up for the wait. The clothing sizes ran a little small, but I had measured according to the site and ordered up in a few instances. This is not a company where you would skip measuring and order the size number you are used to. I did not have to return for fit, but be prepared to thoroughly measure and use your best judgement based on other reviewers' feedback.

Upon receiving my order, I noticed that I did not receive a long-sleeved top. I also became concerned because the top was now on sale on the site for around 50% of what I had originally paid for it. I did not receive notification via an out-of-stock notification like I did with the other three items. I contacted StyleWe via the contact form on their site on March 2nd and, shortly thereafter, received another out-of-stock e-mail for the long-sleeved top shortly after the submission and also on March 2nd. Again, I was told that, if I did not respond in 48 hours, I would receive a refund within three business days. On March 4th, StyleWe replied to my inquiry via the site regarding the missing item. They indicated that the item is in a hot sale, the designer makes it in bulk, and that it would ship out when it was ready. This clearly was conflicting information and there appeared to be a miscommunication somewhere.

I continued to receive daily out-of-stock notifications for the long-sleeved top. On March 8th, I became more concerned given the easy refund process the first time around and simply replied with, "Please issue the refund." I received another identical e-mail on March 9th, so I responded to indicate concerns that the refund was past the five business day turnaround from when the e-mails first started going out. Given Round #1 of the experience, I became nervous that this was clearly not as streamlined. On March 11th, I received a reply that the refund had been issued, but StyleWe was confused as they were talking about the refund I first received and not the $76 refund I am still owed.

I am concerned with the ordering process and how much I have to be on my toes in getting this refund appropriately issued. The clothes are fun and unique, but I do not think I would order again based on this experience alone. When companies hold on to my cash as long as it has been without actually ever delivering a product, then that is not right because I could be earning interest on that cash (probably pennies, but still, on principle).

After submitting this review, StyleWe confirmed the refund and it hit my account late on Monday, March 14th.

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StyleWe StyleWe Review: Mixed Results, Accurate Measurements, and Beautiful Clothes

I've been shopping online for years, and I've learned to be cautious when it comes to Chinese retailers. I've had my fair share of scams and false advertising, so I always make sure to read reviews before making a purchase. That's how I discovered StyleWe about a year ago. I've been eyeing a few items on their website, but the reviews were mixed. Some people had issues with wrong sizes and difficult returns, while others were raving about the quality of the products. I was hesitant to try it out, but when a couple of items I wanted went on sale, I decided to take the plunge.

The first thing I always do when ordering clothes online is to check my measurements. This is especially important when ordering from retailers in Asia. I'm usually an XS/size 4 in US sizes, but on StyleWe, I ordered XL for both items I wanted. This was because of my broad shoulders, which can be a problem when it comes to clothing. The measurements on the site were accurate, and I appreciated that they had both metric and freedom units.

The first item I received was a dark floral button-down silk shirt. It was beautiful, but it turned out to be shorter in the front than the back. This wasn't mentioned on the website, and the photos were suspiciously tucked in. However, I have a shorter torso, so I can still wear it if I tuck it in. The fabric pattern was what drew me to it, and I decided to keep it. The seams were strong enough, considering it was made of genuine silk, which is notoriously hard to sew.

The second item was a navy blue dress with bell sleeves and fabric buttons. I ordered it in XL, and it was even more beautiful than the photo. The fabric was heavier than I expected, which I liked, and the seams were super strong. The length hit perfectly at my knee, and I was excited to wear it. The only issue was that it was slightly loose everywhere except the shoulders, but a cinched belt would fix that.

Overall, I was happy with my shopping experience with StyleWe. However, there were a few things that could be improved. The large length difference in the front of my shirt compared to the back could have been noted in the item description or shown in an extra photo. Also, the designers on the site were unknown to me, and there was no information about them. If there was a page for each designer that discussed their brand and their work, I would have felt more confident in ordering from the site.

Shipping was decent, taking around 2.5-3 weeks to arrive from China. I received regular updates on the status of my delivery, and nothing was damaged or lost in transit. I can't comment on the return policy since I didn't need to return anything.

In conclusion, I enjoyed my shopping experience with StyleWe and would order from them again in the future. Just remember to check your measurements and be cautious when ordering from international sellers.

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StyleWe StyleWe Review: Poor Quality, No Communication, and Frustrating Return Process

I recently purchased an item from StyleWe and was extremely disappointed with what I received. The item appeared to be used and was very dull and old-looking. It also had a funky odor and the color was not as described. I immediately initiated a return of the item per their return policy, both through their website and via email. However, I received no response to my questions and was left feeling very frustrated.

I contacted PayPal and initiated a dispute due to the lack of communication from the merchant. However, I was unable to return the item as there was no return address provided. The item was shipped from Singapore but the address was incomplete, and there was no phone number listed for customers to contact. I sent multiple communications to the email address provided, as well as through Facebook and their website, but received no response.

After leaving a review on SiteJabber.com, I finally received a response from StyleWe asking me to submit a return request via email and follow their return policy on their website. However, this was the same process I had already tried with no success. I contacted PayPal to update them about the communication from StyleWe, but StyleWe was yet to respond to PayPal.

Finally, StyleWe provided some data to PayPal and they determined that I was due a refund. However, the catch was that I had to mail the package back to China, which was going to cost me upwards of $100 or more. I was frustrated that StyleWe was not providing a US address, which would have been more convenient and cost-effective for me.

After filing a complaint with the BBB and various other resources, I finally received an email from StyleWe asking me to accept 20% of the item cost back and keep the item to make the issue go away. This was not acceptable to me as I did not need the item.

PayPal eventually closed my claim because I did not return the item to China by the dispute due date. However, I had been unable to do so as StyleWe refused to provide an updated US-based address to PayPal. Finally, after several back-and-forth emails, StyleWe provided a US return address and I was able to return the item.

I believe that filing the BBB complaint turned the tide on this issue, and I finally received confirmation from StyleWe that they received the returned item. Overall, I was very disappointed with the lack of communication and customer service from StyleWe, and I would not recommend them to others.

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StyleWe StyleWe Review: Unique Styles, Reasonable Prices, but Inconsistent Sizing and Communication

I was so excited when I stumbled upon StyleWe's website! They have such a wide variety of styles to choose from, and the prices are reasonable. I fell in love with a dress that was on sale, but unfortunately, it was out of stock. They gave me the option to choose something else, but I didn't realize it at first, so they refunded my money. I was disappointed, but at least they followed through with their policy.

I found another dress that I liked, but there were inconsistencies between the measurements and the picture. I tried to get clarification, but their email process was not efficient. It took them a while to respond, and when they did, they didn't quite answer my question. I was frustrated, but I decided to give them another chance.

I measured myself and ordered a dress according to my measurements. The dress arrived fairly quickly, and I was excited to try it on. The colors were exactly as expected, and the fabric was great! The construction was good, with quality seams and hems. However, there was a weird odor, and the measurements were not right. The dress wouldn't close around my bust, and the waist was all the way up under my bust, making it look like a maternity dress. I was extremely disappointed, and I had to return it.

The return process was relatively pain-free, and they gave me some options to consider. Although I didn't end up with a wearable dress, the service this time around was much better than before. They are trying hard to be accommodating and build their business, and I appreciate that.

My takeaways from this experience are that you can't assume the measurements will be accurate, and you'll probably have to deal with returns/exchanges. There is a language issue, but they are ultimately trying very hard to be accommodating and build their business. They have a cool collection of unique styles that you don't find every day in the US, so it's worth giving them another chance. Just be prepared to order a size up and do some tailoring. Good luck with your purchase!

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StyleWe Customer Reviews Overview

StyleWe is a well-known online fashion retailer offering a wide range of clothing and accessories to customers worldwide. With its diverse collection of trendy designs, the brand has garnered numerous positive reviews from satisfied customers. StyleWe's unique and stylish fashion choices have been commended, allowing individuals to express their personal style and stand out from the crowd. Customers appreciate the variety of fashion styles available, catering to different preferences and occasions. The quality of StyleWe's products has been widely praised, with reviewers highlighting the attention to detail and use of premium materials. The company's commitment to supporting independent fashion designers has also received positive feedback, as it provides a platform for emerging talents to showcase their creations. Additionally, StyleWe's user-friendly website interface and intuitive navigation have been commended, making the shopping experience enjoyable and hassle-free. While there have been occasional complaints, the overall feedback for StyleWe emphasizes its wide selection of trendy fashion choices, quality craftsmanship, and support for independent designers.

StyleWe In-depth Review

Website Design and User Experience: The website design of StyleWe is modern and visually appealing. The layout is user-friendly, making it easy to navigate through different sections and find desired products. The search bar is prominently placed, allowing users to quickly search for specific items. The overall user experience is smooth and seamless, with fast loading times and intuitive menus.

Product Selection and Variety: StyleWe offers a wide range of products, catering to various fashion preferences. From trendy clothing to accessories, there is something for everyone. The product selection is extensive, with new items added regularly. The variety of styles, colors, and sizes ensures that customers can find something suitable for their individual tastes and needs.

Quality of Products: The quality of products offered by StyleWe is generally good. The materials used are of high quality, resulting in durable and long-lasting items. The attention to detail in the stitching and craftsmanship is evident, ensuring that customers receive products that meet their expectations. However, occasional quality issues may arise, but the customer service team is quick to address and resolve such concerns.

Pricing and Value for Money: The pricing of products on StyleWe varies, catering to different budget ranges. While some items may be on the higher end, the quality and uniqueness of the products justify the price. Customers can also find affordable options without compromising on style and quality. Overall, the value for money is reasonable, considering the design and craftsmanship of the products.

Shipping and Delivery: StyleWe offers reliable shipping and delivery services. The estimated delivery times are provided during the checkout process, allowing customers to plan accordingly. The packaging is secure, ensuring that products arrive in excellent condition. In case of any delays or issues, the customer service team promptly assists customers to resolve the situation.

Customer Service and Support: The customer service and support provided by StyleWe are commendable. The team is responsive and helpful, addressing customer queries and concerns in a timely manner. Whether it is assistance with sizing, product information, or order tracking, the customer service representatives are knowledgeable and friendly, ensuring a positive shopping experience.

Return and Exchange Policy: StyleWe has a fair return and exchange policy. Customers can return or exchange products within a specified time frame, provided they meet the required conditions. The process is straightforward, and the customer service team guides customers through the necessary steps. Refunds are processed promptly, ensuring customer satisfaction.

Customer Reviews and Ratings: StyleWe has a section dedicated to customer reviews and ratings. This allows potential buyers to gain insights from other customers' experiences before making a purchase. The reviews are genuine and provide valuable feedback on product quality, sizing, and overall satisfaction. This transparency helps customers make informed decisions.

Social Media Presence and Engagement: StyleWe has a strong social media presence, with active accounts on various platforms. They regularly post updates about new arrivals, promotions, and fashion inspiration. The engagement with followers is commendable, with prompt responses to comments and messages. This enhances the overall shopping experience and allows customers to stay updated with the latest trends.

Overall Shopping Experience: The overall shopping experience on StyleWe is enjoyable and satisfying. The website design and user experience make browsing and purchasing effortless. The wide selection of products caters to diverse fashion preferences, ensuring there is something for everyone. The quality of products, reasonable pricing, reliable shipping, and excellent customer service contribute to a positive shopping experience. With a fair return and exchange policy, customer reviews, and active social media presence, StyleWe proves to be a reliable and stylish destination for online shopping.

Frequently asked questions (FAQ) about StyleWe

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Is StyleWe a legitimate online clothing store?

Yes, StyleWe is a legitimate online clothing store that offers unique and fashionable clothing from independent designers.

Is StyleWe a scam?

No, StyleWe is not a scam. The company is a legitimate online clothing store that has been in business since 2015.

Can I trust StyleWe?

Yes, you can trust StyleWe. The company has a good reputation and has received positive reviews from customers.

How does StyleWe work?

StyleWe allows customers to browse and purchase clothing from independent designers. The company also offers a mobile app for easy shopping on-the-go.

Does StyleWe have good customer service?

StyleWe provides customer support through email, live chat, and a toll-free phone number. The company's customer service is generally considered to be good.

Are there any hidden fees when purchasing from StyleWe?

No, there are no hidden fees when purchasing from StyleWe. The company is upfront about its pricing and fees.

How can I be sure that my StyleWe purchase is legitimate?

StyleWe guarantees the authenticity of all clothing purchased through its website. The company also provides a refund policy for any issues with purchases.

Are there any complaints about StyleWe?

Like any company, StyleWe has received some complaints from customers. However, the company has a good track record and has resolved most complaints satisfactorily.

Is StyleWe affiliated with any other companies?

StyleWe is an independent online clothing store and is not affiliated with any other companies.

How do I know if StyleWe is the right clothing store for me?

You can determine if StyleWe is the right clothing store for you by researching the company, reading customer reviews, and comparing its prices and selection to those of other clothing stores.

Does StyleWe offer a variety of clothing styles and sizes?

Yes, StyleWe offers a variety of clothing styles and sizes from independent designers.

Does StyleWe offer international shipping?

Yes, StyleWe offers international shipping to many countries around the world.

Can I return or exchange items purchased from StyleWe?

Yes, customers can return or exchange items purchased from StyleWe within 30 days of delivery.

Does StyleWe offer any additional services besides clothing sales?

No, StyleWe only offers clothing sales.

How do I contact StyleWe's customer support team?

StyleWe provides customer support through email, live chat, and a toll-free phone number.

Does StyleWe offer promotions or discounts?

Yes, StyleWe offers promotions and discounts to customers through its website and email newsletter.

Does StyleWe have a mobile app?

Yes, StyleWe has a mobile app that allows customers to easily browse and purchase clothing on-the-go.

Does StyleWe offer a loyalty program?

No, StyleWe does not offer a loyalty program.

How does StyleWe make money?

StyleWe makes money by earning a commission from the independent designers whose clothing is featured on the website. The company does not charge customers for its services, but rather earns a portion of the sale made through its website.

Does StyleWe offer plus-size clothing options?

Yes, StyleWe offers plus-size clothing options from independent designers.

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StyleWe contacts

Phone number

+1 (877) 277-7209

Website

www.stylewe.com

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