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MY GLASSES WERE WRONG AND I COULD NOT SEE WITH THEM. WHEN I TOOK THEM BACK THE CLERK, ROBERT ASK ME TO GO AND SEE MY DR THE MADE THE PRESCRIPTIONS AND I REFUSED, STATING THEY WERE TO SEE ABOUT FIXING THEM FIRST THEN IF THEY DID NOT WORK I WOULD GO BACK AND SEE MY DR. I LEFT MY GLASSES AND NEVER...

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I went to the Sears Optical office located in Manchester, NH on August 1st, 2007 for a routine contact lens examination. I had a horrible experience and it has proved to follow me even after my departure. I was more that early for my scheduled appointment and yet I was a half hour late in starting...

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Ive ordered glasses from this organization months ago.The eye prescription has been wrong from the beginning.This is the 4th time that the glasses have been returned to be corrected..they say, next wednesday they will be here.That wednesday never comes.then the guy that works there said Im busy,...

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October 2007 I used my Sears card at Sears Optical to purchase a pair of glasses on a really good sale. I was reminded repeatedly how much I was saving. Ok, great. Now it's almost September 2008 and I still don't have what I asked for almost a year ago. I hope no one has ever gone...

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I ordered 4 pair of glasses from Sears Optical during their "complete pair of glasses for $99" special which ended 6/28/08. This was on 6/23/08 in the evening. Less than a week later, I called in to find that my 2 pair of clear lenses had come in already but not the computer glasses...

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I purchased progressive lenses at Sears. Returned three times because could not see with them. I was told the prescription was correct and to go back to my opthalmologic. The website says "Satisfaction Guaranteed with No Questions Asked." DO NOT BELIEVE SEARS OR THEIR OPTICAL PROVIDER,...

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Vision services provided by "Sears Optical" at 1300 Southlake Mall, Morrow GA 30260 770-968-2239

At the end of August 2006, I purchased no line trifocals from Sears Optical at Southlake. The glasses, with discount, cost $215.00 and from the first time I put them on,...