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I purchased a Kenmore refridgerator from the bottom listed store, in Feb of 2006. I have only had the appliance for less than 6 months. I went out of town for two days, and arrived back home on 7-6-06, to find that my refridgerator had caught on fire!

I called the store where...

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I purchased through your Sears catalogue, picked up the item, paid for it, then proceded to try it on. Upon neither of the two items purchased fitting, I then returned them to the counter, same day, didn't even leave the store. Upon being reimbursed the sales clerk informed me that there...

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We have been through two Kenmore ranges in the last five years. The first last less then 9 months. The last longer with the same problem as the first where the oven would sometimes ignite and sometimes not. More often then that it didn’t but since all they did at Sears was just replace...

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On 05-19-06, Ii purchased a Craftsman LT100 riding lawnmower. I used the mower twice w/o incident. On the evening of 06-19-06, my wife awakened me to tell me that there was a problem with the mower... As the mower had been sitting idle on my carport, I had trouble envisioning what sort of problem...

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On February 6, 2008 I call to schedule a repair service on my Whirlpool Washer and an agreement was offered to me. We purchased the Service Smart Protection Agreement for our Whirlpool Washer. When the technician arrived I ask my mother to inform the gentlemen to call me and give me an estimate...

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4 weeks ago the rear projection bulb of my Samsung tv purchased at Sears with premium warranty went out. I've waited four weeks for bulb it finally came and is the wrong part number. Now Sear's wants me to wait for a technician and will not order a part. I am probably going to wait...

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The Sears in Visalia, Ca. is a rathole. Floor tiles are chipped, shelves inadvertently fall off the wall, and both restrooms are a filthy mess due to the local Latino population dropping soiled toilet paper on the floor rather than flushing it down the toilet like a civilized human being. My...

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I called Sears 4-Home Aug. 13 regarding y door latch switch on washing machine. I was told the earliest appt. was for Sept. 3. Not happy but had to deal with it. I told them what the error code read out was and be SURE and bring the part. On the 3rd at 3 I called to makes sure I was on that...

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On 9/6/08, I purchased two shirts on sale in the Men's Department at Sears. The shirts were only $3.00 each. Since they were so inexpensive, I did not save the receipt. I figured that if they didn't fit, I would give them to someone else or use them as dustrags.

Later...

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I tried to get repairs on a microwave oven under extende warranty. 5 weeks later and 24 different people I still do not have the correct part. I have been lied to twice about the part being ordered. I have waited 2 days for 4 technicians to come out. They can't seem to just order the part...