Savings Ace’s earns a 3.8-star rating from 0 reviews and 42 complaints, showing that the majority of subscribers are satisfied with savings and discount programs.
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i gave no authorzation for any monthly charges. please stop all present and future charges. charge false. wish to know name of firm so watch for anymore false charge. thank you . wish to get refund for any charge made. Laary Ransopher
Good question
Just found out my credit card has been charged 54.99 monthly by this company that I have absolutely no idea what it is or how it got my credit card. I am from Canada and this company has been charging my Canadian credit card for 3 years! I live in the U.S. Therefore I don't see my monthly statements. I called my credit card company about this and they were not much help. They told me to call MVQ savingsace and find out how it got on my card! When I google the company all I see is complaints of fraud. Has anyone dealt with this? How do I get them to stop charging me and get my money back? I will be calling the mvq savingsace tomorrow..
Unsubstantiated charges
There is a monthly charge of $27. 95. This is completely false. I would like this taken care of immediately and any reimbursements made as well.
Read full review of Savings Ace and 1 commentIs Savings Ace Legit?
Savings Ace earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
By resolving 71% of 42 negative reviews, Savings Ace is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.
Savingsace.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Savingsace.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Savingsace.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Savings Ace.
However ComplaintsBoard has detected that:
- The website belonging to Savings Ace has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to Savings Ace. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Unauthorized Charges to Credit Card
They made unauthorized charges to my credit card for several months before I noticed. The company representative and her manager told me they could cancel the service but I would only receive credit for the most recent month. I told them they were both frauds and should be ashamed to work for a company that scams people. I then made a complaint to the FTC and my state consumer board. SAVINGS ACE PAID ALL OF THE MONEY BACK WITHIN 30 DAYS OF THE FILING. I ENCOURAGE EVERYONE TO FIGHT THIS AS THIS IS A COMPLETELY BOGUS COMPANY THAT MUST BE SHUT DOWN. TOO MANY LEGITIMATE BUSINESSES OUT THERE DOING THINGS THE RIGHT WAY.
Here is what I did AND IT WORKED: I called SavingsAce and told them I did not order their product. The lady assured me that I did but told me I could cancel. I cancelled and also asked for a refund for the 8 months prior that I did not notice on my credit card bill (it resembled a legitimate company with which I do business). She said she could not do that. Her manager said I could get an additional one month back. I told told them both that they should be ashamed that they work for a company that ripped off the masses. I told them to review the thousands of internet posts about their company. I told them I would get even. I then filed complaints (on line...it's EASY) with both the FTC and my state Department of Consumer Affairs. Guess what? Within 30 days I received ALL of my money back. EVERYBODY MUST FIGHT THIS, NO MATTER HOW SMALL THE RIP OFF. WE HAVE TO PUT THEM OUT OF BUSINESS!
I also had several unauthorized charges on my credit card account over a several month period. I did not notice, as the name was the name was very similar to another monthly charge I had authorized. When I discovered what this was, I called SavingsAce and asked that they delete all charges. They said they would cancel but only give us one month's worth of charges back. I told them they were frauds and I would get even. I did. I contacted the FTC and also the Department of Consumer Affairs in my state and told them what happened. Within a month I received a nice letter from SavingsAce saying that although we most certainly did order their (bogus) product and have every right to charge us for it, they "value customer service" and decided to refund all of our money. They are all heart. Maybe the nudge from the feds helped. Just sayin'. I would encourage everyone to fight this as it was not that difficult!
The complaint has been investigated and resolved to the customer’s satisfaction.
I also have been charged a $27.95 monthly fee I just cancelled with the company and also contacted my bank to stop all future payments to them. I have been scammed and don't expect to get any money back from them
This company should be brought to charges by the better business bureau (from my understanding it is a program by Travelocity). Without my knowledge, my account has been charged for the past 2 years (bad on me for not paying attention to my statements more carefully). Please complain to the relevant business bureau as this is an unacceptable business practice and Travelocity should be reprimanded for this.
I just discovered today (6/23/2011) that a company called SavingsAce has been placing a charge of $19.95/month on my credit card going back to at least February 2011. I have no idea how they got our information! The activity looked fraudulant to my credit card provider, and it was. I can only get the last 3 months reimbursed through my card. Adaptive Marketing changes banks and the names of their front companies in order to continue their scam.
I discovered 7 months of transactions taken from my account for $US19.95 these were converted to $AUS. I have never heard of this company and had never authorised these payments. My bank is following up with a transaction dispute. Who knows if I get this money back but the inconvenience of closing that credit card and having to start again is frustrating as well.
I received charges to my account, but didn't notice them for several months. I never authorized the charges to my account and will contact the Better Business Bureau about the apparent theft.
this company is charging peoples credit cards without that individual knowing about it and its extremely unlawful and there should be charges brought up against this company
SAVINGAGE is a well big scam organization that take advantage during your online shopping, and steal your credit card number and automatically charge (Monthly) of $24.95 until you found out and call your credit card co. for a dispute. In my case, when my credit card representative contacted to them, they will do the refund but only the recent month, not those past month. Be Aware of SAVINGAGE.
Unauthorized check card purchase from my account:
2-24-09- $19.95
3-26-09- $19.95
4-27-09- $19.95
5-26-09- $19.95
Gloria Hall
addertude2@aol.com
I woke this morning to check my debit account online and found a charge for $19.95 from a company I have never heard; savingsace. I have attempted to resolve the issue with my banking center and have not yet reached a resolution.
I had gone online to look at what they had to offer and decided against it. The next thing I know they charged my credit card $19.95. I did not authorize this charge I don't know how they got my card #. All I want is $19.95 credited to my card.
SCAM Unauthorized Charges
I signed up for MyLife.com in May 11' -- I tried out the membership and then cancelled in a few days-- I recieved full refund.. what I dint know, was (SavingsAce) had stolen my CARDINFO during sign-up for MyLife.com.. during the transaction process-- and set up a recurring credit card payment-- I NEVER Authorized... for $19.95 a month! It was showing up on my credit card as MVQSavingsAce -- I did NOT SEE IT until this month 5/2012 ! It has been charging every month for an entire year! without my knowledge/ authorization... Yes, should have caught it... months ago... but Im one who uses my card for everything.. and have pages of charges... I dont see everything... (Learned my lesson) Savings Ace- only wants to refun ONE MONTH- (really?) Not Acceptable.. I am reading TONS And TONS of people having the same thing done to them... MyLife.com Confirmed.. to me today that indeed-- SavingsAce was (EMBEDDED) into thier transaction sign up-- process-- and for whatever reason.. when you call to Cancel MyLife.com-- they dont cancel SavingsAce to-- this is SCAMMING... (Misleading, Deceptive) ... Congressional Hearings have looking into this type of 3rd Party Scamming-- embedded into E-tailers sites and are supposed to be cracking down.. But if they arent successful... the Credit Card Companies and US the SCAMMED Consumers need to be (RELENTLESS) in our efforts to Shut these People DOWN... We need to research everything we can about SavingsAce and the AdaptiveMarketing.com I am looking into the Domain Names-- Owners and Operators of the websites and all connected... Id love to hear from others that have not had there Refunds Resolved-- so we can join forces... to create HAVOC for these Marketing thieves...-- [protected]@cox.net
The complaint has been investigated and resolved to the customer’s satisfaction.
I never agreed to be a part of "this". Whatever it is. I cannont locate them on the internet, and I don't want them to TOUCH my bank account. I got the info about it after I ordered a 7 day trial of a tanning product, which I no longer want, and cannot locate them either. I haven't given up, but any help would be greatly appreciated Thank You.
I have a $19.95 charge on my credit card from SavingsAce. I have NO idea what it is from, I have never even heard of this company before!
My credit card was charged 19.95 without authorization. Got recording everytime I called their number. Received no responce to any queries
I've reaptly have asked this company to cancel my membership
they keep charging 14.99 and 19.99 to my husbands bank acount
Roger gibson
I got taken by these guys as well. A class action lawsuit was just filed over this, and I'm thinking about joining it. Check out http://www.prweb.com/releases/2014/03/prweb11669196.htm for more information on the suit.
Class Action Lawsuit Filed Against Vertrue, MasterCard, MyLife.com, Oak Investment, and Others Regarding Allegedly Fraudulent “Membership" Fees for Bogus "Savings Clubs"
Lawsuit claims that Defendants profit from charging consumers fraudulent fees for savings club “memberships”
Atlanta, GA (PRWEB) March 13, 2014
Atlanta law firm Webb, Klase & Lemond, LLC has filed a class action lawsuit against Vertrue, Inc., Adaptive Marketing, LLC, Velo Holdings, MasterCard International, Inc., MyLife.com, Inc., and Oak Investment Partners. The suit states that Vertrue partners with MyLife.com and other deceptive online businesses to trick consumers into unknowingly joining Vertrue’s “consumer savings clubs.”
According to the lawsuit, most club “members” never make use of their savings club “memberships” and cancel their subscriptions immediately upon learning of the fraudulent charges. According to the lawsuit, MasterCard earns fees by processing Vertrue’s charges while knowing they are fraudulent and processing such plainly illegitimate charges violates MasterCard’s agreements.
The lawsuit further states that Vertrue’s parent company, Velo Holdings, and MyLife.com’s investor-owner Oak Investment Partners, which invested $25 million in MyLife in 2007, also participate in Vertrue’s improper practices. The case, Chi v. Vertrue, Inc., et al., was filed in the United States District Court of the Northern District of Georgia, Atlanta Division, on February 28, 2014 and has been given case number 1:14-cv-00614-TWT.
The lawsuit proposes a class action on behalf of all consumers nationally who have been harmed by these practices.
The new complaint alleges that Vertrue’s “savings clubs, ” administered by its subsidiaries such as Adaptive Marketing, LLC, include At Home Rewards, At Home Rewards+, BusinessMax, Cross Country Savings, DealMax, Home Savings Mall, Food and Flix, Getaway and Save, Leisure Exclusives, My Great Deals, Passport to Fun, Passport to Fun+, SavingsAce, SavingSmart, Shopping Essentials, Shopping Essentials+, Simply You, Today’s Escapes, Today’s Escapes+, ValueMax, and Your Savings Club.
The lawsuit states that when consumers purchase goods and services from MyLife.com and Vertrue’s other online partners they encounter confusing, obscured ads for Vertrue’s “savings clubs.” Consumers click through these ads without realizing that they have accidentally “joined” one of Vertrue’s clubs, according to the lawsuit. The lawsuit also states that consumers who accidentally join Vertrue’s clubs are charged recurring monthly fees of $20 or more until they affirmatively cancel their “memberships.” Vertrue’s entire business model is based around this deceptive practice, and Vertrue’s co-conspirators, including MasterCard, knowingly facilitate and profit from Vertrue’s fraudulent activities. The lawsuit states that MasterCard approves such unauthorized charges, and profits from them, even though this violates MasterCard’s own rules regarding protection of private customer credit card data.
The suit asserts that the other Defendants are vital to the improper billing scheme. First, Vertrue transmits a consumer’s credit card data to the related credit card network, which the complaint alleges was MasterCard. MasterCard verifies the consumer’s identity and, the lawsuit states, analyzes the transaction to determine whether it is fraudulent. MasterCard transmits the relevant data to the cardholder’s issuing bank which, if it authorizes the charge, sends a verification message to MasterCard, which then informs the issuing bank that the charge has been authorized, according to the suit. The suit claims that the issuing bank then informs Vertrue of the authorization, at which point the purchase is completed and the issuing bank and MasterCard subsequently “clear” and “settle” all of Vertrue’s charges for that day, at which point the illicitly obtained funds are sent to Vertrue. The suit contends that all the Defendants are well aware of the illegal scheme, but they nonetheless participate in order to obtain substantial transaction fees.
Vertrue is a subsidiary of Velo Holdings, an investment group also named as a Defendant in the lawsuit, that acquired Vertrue in 2007. According to the lawsuit, Velo and Oak Investment, MyLife.com’s senior investor-owner, were fully aware that Vertrue’s business model relied on consumer fraud when they acquired their positions in these online companies. The suit asserts that these investors nevertheless controlled, participated in, and profited from Vertrue and MyLife for years while doing nothing to curb the companies’ highly illegal business practices.
If you have unknowingly joined one of Vertrue’s savings clubs and wish to discuss this action, or if you have any questions concerning this press release, please contact Webb, Klase & Lemond by e-mail at contact@WebbLLC.com or by calling [protected]. Webb, Klase & Lemond, LLC is a law firm that practices complex litigation with a focus on litigation arising from wrongful deprivations by corporate and government entities.
dont understand charges for two months at 29.65 for a total on billing of 59.90? no record of this purchase?
dont understand charges of same amt. for two months for a totle of 59.90? please advise. cornertang2@yahoo.com
Savings Ace SM is a subsidiary of
Adaptive marketing LLC
680 Washington Blvd Ste 1
Stamford, CT,
[protected]
...which, in turn is a subsidiary of
Vertrue, Inc. LLC
20 Glover Avenue
Norwalk, CT 06850
Their SEC CIK Number is [protected]
I have reported the whole bunch to the Federal Trade Commission Complaints division at https://www.ftccomplaintassistant.gov/.
You may wish to do the same
When I did an Internet search to find out what I was being charged 24.95 per month for was Saving Ace Fraud. I could not find just Saving Ace. They had been curving my credit card for 6 months. I felt sick for not checking my statements monthly since I did automatic monthy payments to my credit card.
Here is what I did after discovering 5 months of charges to my Capital One account...we closed the account, and started up a new one. A lot easier than trying to contact the people at SavingsAce
charging debit card for services never signed up for
For over a year I have been charged over $20/month for a service I have never heard of nor signed up for. When you go to their site they do not give you a phone number. I found it by another victim who posted about them on the internet. The supervisor I talked to "Stephanie" told me she could refund me $23.00, that is not enough. I want ALL my money back that they stole from me. I called Bank of America to file a complaint, they credited me $60.00 and told me they would further investigate and that they have heard of this "business". I am supposed to hear more in 90 days. I will continue to file complaints on any website I can find as well as the BBB. I will be taking other measures as well. From what I have researched this company is linked to Travelocity and hotwire.com.
MVQ savingsace took an unauthorized $19.95 out of our checking acct on my wifes' debit card! Never heard of these guys before and they have done it TWICE!
credit card
I am getting a charge of $19.95 for the last few months November and December for a total of$39.80 on my credit card statement They are listed as numbers [protected] and [protected] There is a phone number also listed as [protected] but no answer The billing person is listed as MVQ SAVINGSACE I would like them to refund my money. Mr Brown
CHARGED MY DEBIT CARD FOR SOMETHING I DID NOT ORDER OR SIGN UP FOR
MY CREDIT HAS BEEN CHARGED FOR SOMETHING I DIDNOT SIGN UP FOR OR I DID NOT ORDER. NEVER HEARD OF THESE PEOPLR.. I'M VERY UP SET AND WANT TO GET TO THE BOTTOM OF THIS...
SHANNON WALPOLE
Me too this is crazy, taking money away from family's. I can't wait to find out what's going on and attack back myself...Shannon Walpole
I too have an unauthorized charge on my credit card bill from a place called
savingsace in Ct. There' s a phone # too, but since it's a holiday weekend, I'll have to be patient. Not a very happy way to start the New Year.
There's another unauthorized charge from Cleverbridge.Net...which I also never heard of. I can't wait to attack back... Corinne Black
FRAUD!!!
I registered for a free trial with a website almost a YEAR ago and cancelled my subscription within 7 days. Well, months later I notice an unauthorized charge on my account for $19.95 from SavingsAce. After SEARCHING for a contact number, I called and spoke with a representative who explained the charge and 'what theire company stands for.' I pretty much lost it on her and demanded that the money be put back into my account immediately or my attorney would be contacting her. Anyway, the money is supposedly being put back into my account within three days -- BOTTOM LINE, these people to be SHUT down. I don't know HOW they get you but they GET YOU. And quite frankly, anyone who works for them knowing the dirty work they do is just as deceitful as the people running the company in my eyes. I could NEVER work for someone who is stealing hard-earned money.
The complaint has been investigated and resolved to the customer’s satisfaction.
These people are deceptive, deceitful liars who call themselves Savings Ace...when all they do is steal from you. I have no idea what product or service they offer. They say they are affiliated wtih Travelocity, where I sometimes purchase airline tickets. I believe they lifted my information and began stealing from my checking account. The amount $19.95 is small, when you consider high volume activity in my account. However, they apparently have been hacking me since October 2011. I am preparting to sue them now, cause they only have offered to refund my one charge. That is ###. They masqueraded on my statements as a company called MVQ Savings ACE, whcih can easily be confused with QVC...and possiblity overlooked. After seeing these complaints it is no innocent matter. They are a fraudulent outfit.
Fraudulent Billing of Credit Card
Go to Class Action Suits against www.Vertrue.com this guy has been doing these credit card scams several years under many names. I was duped out of 19 charges totaling over $400 unauthorized on my credit card. The company claims I approved it under something called MyLife.com which is totally false. They obtained my credit card information un-lawfully. Someone or the court systems need to indict this jerk off and put him in jail. I cancelled my card obviously after disputing all the charges. I also took it two steps further which I encourage everyone to do, file with your local Consumer Protection Agency in your state then also file a complaint with the National Better Business Beuro. If this is not filed against or reported enough nothing happens to crooks like this that can't seem to just work for a living.
The complaint has been investigated and resolved to the customer’s satisfaction.
CHECK YOUR STATEMENT FOR THE $19.95 CHARGE! SPREAD THE WORD THAT THIS IS MAJOR FRAUD IN CT!
I was informed by savingsace that I was enroled by Travelosity, so be-ware of what travelosity recomends for you. This company is a scam...period. NEVER USE TRAVELOSITY OR SAVINGSACE. YOU WILL BE RIPED OFF.
Savings ace is a terrible attachment to MYlife.com; donot sign up. It will provide your with nothing you can't already get.
they are a theif of a company they took money out of my acct with out permission and should be checked into by BBB they should be put of of Biz dont trust them they are related to travelosity and is bad to deal with they just steel your money with otut you knowing from you checking acct they need to be finded and out of biz I wont use travelosity any more because of this company
they are a theif and should not be aloud to be in Biz to bilk people out of their money
Unauthorized recurring charges
I purchased a ticket through Travelocity and signed for a Travel Protection Plan costing $19.95. My understanding from other times with other companies, was that the plan covered just this trip.
Yet one month later and every month afterwards, TWO $19.95 charges appeared: One from Savings Ace, the other from Passport to Fun+.
A complaint by phone to both companies (Savings Ace and Passport to Fun+) resulted in "cancellation" of membership in two plans and an e-mail from each confirming the cancellation and notice that no retroactive reimbursement could be made. Both e-mails were worded identically and included the same Costumer Satisfaction phone number: [protected].
The complaint has been investigated and resolved to the customer’s satisfaction.
Total Scam
I have no idea what Savings Ace is - I just noticed they have been charging $19.95 to my credit card every month. I called to speak with a rep and was told I enrolled through travelocity. This is absolutely ridiculous. I cancelled whatever serice Savings Ace provided (again - I still have absolutely no idea what it is), but was told I couldn't be refunded. How is this company not not shut down? What consumer protection groups/ government agancies can I complain to? How do I start a class action lawsuit? I'm extremly irritated.
The complaint has been investigated and resolved to the customer’s satisfaction.
I never voluntarily enrolled in SavingsAce and received an e-mail that I was being billed for a $31.95 renewal unless I called them. I usually delete e-mails like theirs unopened which is presumably what they count on. This is wrong.
Took money from my account without my authorization
$26.95 was deducted twice from my account before I realized it. When I called them, they told me I had signed up with them online when ordering products through another website. I am very carefull with my online activity and know that I never knowingly offering this organization to deduct any money from my account. Furtermore, I have never received any products or services from this organization. They agreed to refund one of the payments and had to send my request "higher up" for review of my account to see if they can refund the second payment. I'm not holding my breath...
The complaint has been investigated and resolved to the customer’s satisfaction.
Unauthorized Charges
I just looked over my credit card statement and saw a charge that I didn't recognised, so I called the number associated with the billing. The automated voice message asked me for an account number or membership number. Then they ask you to give your name and credit card number that the charges was billed to if you don't know your account number. Right. I was reluctant to give them any information about myself since I don't even know these people, and have no idea as to how they got my credit card number. I am now contacting my credit card company and reporting this as fraud.
The complaint has been investigated and resolved to the customer’s satisfaction.
I got taken by these guys as well. A class action lawsuit was just filed over this, and I'm thinking about joining it. Check out http://www.prweb.com/releases/2014/03/prweb11669196.htm for more information on the suit.
Class Action Lawsuit Filed Against Vertrue, MasterCard, MyLife.com, Oak Investment, and Others Regarding Allegedly Fraudulent “Membership" Fees for Bogus "Savings Clubs"
Lawsuit claims that Defendants profit from charging consumers fraudulent fees for savings club “memberships”
Atlanta, GA (PRWEB) March 13, 2014
Atlanta law firm Webb, Klase & Lemond, LLC has filed a class action lawsuit against Vertrue, Inc., Adaptive Marketing, LLC, Velo Holdings, MasterCard International, Inc., MyLife.com, Inc., and Oak Investment Partners. The suit states that Vertrue partners with MyLife.com and other deceptive online businesses to trick consumers into unknowingly joining Vertrue’s “consumer savings clubs.”
According to the lawsuit, most club “members” never make use of their savings club “memberships” and cancel their subscriptions immediately upon learning of the fraudulent charges. According to the lawsuit, MasterCard earns fees by processing Vertrue’s charges while knowing they are fraudulent and processing such plainly illegitimate charges violates MasterCard’s agreements.
The lawsuit further states that Vertrue’s parent company, Velo Holdings, and MyLife.com’s investor-owner Oak Investment Partners, which invested $25 million in MyLife in 2007, also participate in Vertrue’s improper practices. The case, Chi v. Vertrue, Inc., et al., was filed in the United States District Court of the Northern District of Georgia, Atlanta Division, on February 28, 2014 and has been given case number 1:14-cv-00614-TWT.
The lawsuit proposes a class action on behalf of all consumers nationally who have been harmed by these practices.
The new complaint alleges that Vertrue’s “savings clubs, ” administered by its subsidiaries such as Adaptive Marketing, LLC, include At Home Rewards, At Home Rewards+, BusinessMax, Cross Country Savings, DealMax, Home Savings Mall, Food and Flix, Getaway and Save, Leisure Exclusives, My Great Deals, Passport to Fun, Passport to Fun+, SavingsAce, SavingSmart, Shopping Essentials, Shopping Essentials+, Simply You, Today’s Escapes, Today’s Escapes+, ValueMax, and Your Savings Club.
The lawsuit states that when consumers purchase goods and services from MyLife.com and Vertrue’s other online partners they encounter confusing, obscured ads for Vertrue’s “savings clubs.” Consumers click through these ads without realizing that they have accidentally “joined” one of Vertrue’s clubs, according to the lawsuit. The lawsuit also states that consumers who accidentally join Vertrue’s clubs are charged recurring monthly fees of $20 or more until they affirmatively cancel their “memberships.” Vertrue’s entire business model is based around this deceptive practice, and Vertrue’s co-conspirators, including MasterCard, knowingly facilitate and profit from Vertrue’s fraudulent activities. The lawsuit states that MasterCard approves such unauthorized charges, and profits from them, even though this violates MasterCard’s own rules regarding protection of private customer credit card data.
The suit asserts that the other Defendants are vital to the improper billing scheme. First, Vertrue transmits a consumer’s credit card data to the related credit card network, which the complaint alleges was MasterCard. MasterCard verifies the consumer’s identity and, the lawsuit states, analyzes the transaction to determine whether it is fraudulent. MasterCard transmits the relevant data to the cardholder’s issuing bank which, if it authorizes the charge, sends a verification message to MasterCard, which then informs the issuing bank that the charge has been authorized, according to the suit. The suit claims that the issuing bank then informs Vertrue of the authorization, at which point the purchase is completed and the issuing bank and MasterCard subsequently “clear” and “settle” all of Vertrue’s charges for that day, at which point the illicitly obtained funds are sent to Vertrue. The suit contends that all the Defendants are well aware of the illegal scheme, but they nonetheless participate in order to obtain substantial transaction fees.
Vertrue is a subsidiary of Velo Holdings, an investment group also named as a Defendant in the lawsuit, that acquired Vertrue in 2007. According to the lawsuit, Velo and Oak Investment, MyLife.com’s senior investor-owner, were fully aware that Vertrue’s business model relied on consumer fraud when they acquired their positions in these online companies. The suit asserts that these investors nevertheless controlled, participated in, and profited from Vertrue and MyLife for years while doing nothing to curb the companies’ highly illegal business practices.
If you have unknowingly joined one of Vertrue’s savings clubs and wish to discuss this action, or if you have any questions concerning this press release, please contact Webb, Klase & Lemond by e-mail at contact@WebbLLC.com or by calling [protected]. Webb, Klase & Lemond, LLC is a law firm that practices complex litigation with a focus on litigation arising from wrongful deprivations by corporate and government entities.
Same here. Have know idea how they did it. I try to do all business in the local area. CC stopped hope they go after these fraudulent companies. Scammed big time.
I was scammed by MVQ*SAVINGSACE when I purchased airline tickets through Expedia and was charged amounts ranging fro 19.95 to 27.95 for over 2 yrs before I discovered it. Called the number associated with it and was told it was not refundable.
I was billed for the last 31(thirty one!) months by the same company (MVQ*SAVINGSACE [protected] CT) with amounts ranging form 19.95 to 27.95.
I made a complaint to the bank and they called the company with me on the line and they said they got my credit card from Vitacost (vitacost.com) the place where I buy my vitamins. When they heard it was the bank who called them they said they will refund me no problem.
I'm wondering how many clients of Vitacost are charged without them knowing. I wish there was a place I could warn their clients. I chatted with a rep online, but she said it was impossible to have gotten it from them. etc., etc. (but the lady from MVQ named them, and she knew since i was buying my vits with vitacost)
I'll try and leave this warning on as many places as I can.
Thank you
I agrees I got the SAME CHARGE and have to Fu***ing idea who these so-called company is? I am going to contact my bank to find out what's going on!
I have beed charged 19.95 by MVQ*SAVINGAC for the past few months i do not remeber ordering anything from them so i looked them up and found out there a scam.
I have been charged 19.95 for the past few months by MVQ*SAVINGSACE I am going to get in touch credit card fraud department
I too was charged $19.95 by MVQ*SAVINGSACE [protected]. I will report this to my credit card fraud department. This was on June 14, 2011.
I was charged $19.95 by MVQ*SAVINGSACE too, I have reported it as a fraud to my bank service.
deceptive practices
Savings Ace is a RIPOFF. I opted for a 30 day free trial. I called on the 6th of April and cancelled, since this was the 1st day of my new month after my 30 day trial they refused to stop the membership charges and told me I could continue to use the "benefit" for the next month. Since this was done on the 6th of the month I should have until the 5th of the following month. I decided to use my membership to it's fullest since they would not refund my charges. I used their cash back benefit and earned $78.00... great I earned more than the monthly fee. Now that it is time for them to deposit the $ into my account they tell me that my membership ended on the 30th of the month and in order for me to get my $$ I earned I need to be a member when the $ would be deposited in my account which is the 1st few days of the next month.
SCAMMMM!
The complaint has been investigated and resolved to the customer’s satisfaction.
Fraudulant Charge to Credit Card
My credit card was charged $19.95. I have no idea why this charge appeared. I attempted to contact the company and no one answered after eighteen minutes. This charge needs to be removed from my credit card. Since this was obvious fraud (even though a small amount of money) I will continue to pursue this matter.
When I looked up SAVINGSACE, I saw nothing but complaints. These complaints are very similar to mine in that $19.95 was charged to other people's credit cards.
The complaint has been investigated and resolved to the customer’s satisfaction.
unauthorized use of a credit card
ADAPTIVE MARKETING, LLC., using the names of MVQ SAVINGS ACE and MVQ PASSPORT TO FUN, working with TRAVELOCITY.COM has set up a clever deceptive system to scam the unsuspecting. Apparently, on the Travelocity Site, when purchasing (in my case, airline tickets) a product, there is a box that has to either be checked or UNCHECKED to refuse the membership in...
Read full review of Savings AceUnauthorized charges to my credit card
I never heard of this company until I saw it on my credit card on April 2010. I have never purchased anything from these people and I have no idea how they got my credit card number. They had been charging my card $19.95 since Sept 2009. In April 2010, I called and spoke to a Debbie who said they would refund the total of all charges but it never happened. Then in Sept 2010 they started charging $23.95 every month. On January 13, 2011, I spoke to Keisha, supposedly a supervisor, that said that she would put in a request for a review of my account for an entire refund and said it would take several days before they get back to me with a resolution. To date, I have not heard back from them. Considering all the people that this is happening to, you would think the Attorneys General would go after them. Maybe they're all too busy running for office...I can't even get a hold of a live person at the Atty General's office in CT.
False charges
I have been getting charged $19.95 every month starting from August 2010 until January 7, 2011. I thought the charge was from Ace Hardware in my town & since I didn't have a slip to match up the charge on my credit card I kept thinking my significant other kept forgetting to put the slips in the box. Today I finally woke up & called the number & spoke to a woman named Sharon after speaking to a man named Kamal. They are only refunding $19.95 from my Jan. statement. I have lost $100 from this fraudulent company! When I signed up to My Life.com, the charges started!
Un-authorized withdrawals
I went into a seldom used bank account to discover that I have been paying this company since December of 2009 first at the rate of $19.95 and now they increased the withdrawals to $23.95!
I have never authorized then to withdraw a dime from my accounts, I am preparing a complaint letter for the White Plains, New York DA's office. This fraud amounts to a net loos to me of close to $300.00 due to their recurring charges and my bank hitting me with over draft fees!
All of us as consumers have to stop these companies from doing this, this transaction was tied to "My Life" which is also hitting me with recurring fees and draining my accounts.
The complaint has been investigated and resolved to the customer’s satisfaction.
Overview of Savings Ace complaint handling
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Savings Ace Contacts
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Savings Ace phone numbers+1 (888) 593-5216+1 (888) 593-5216Click up if you have successfully reached Savings Ace by calling +1 (888) 593-5216 phone number 0 0 users reported that they have successfully reached Savings Ace by calling +1 (888) 593-5216 phone number Click down if you have unsuccessfully reached Savings Ace by calling +1 (888) 593-5216 phone number 0 0 users reported that they have UNsuccessfully reached Savings Ace by calling +1 (888) 593-5216 phone number
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Savings Ace address8770 W. Bryn Mawr, Suite 1000, Chicago, Illinois, 60631, United States
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Savings Ace social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Savings Ace contacts
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