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You may have noticed large red DVD rental kiosks in your local supermarket installed by a company called "RedBox." I was so excited as it seemed so convenient to rent a DVD this way, and it was "only" .99 per night. However, I've now paid the same price I'd pay...

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I thought Redbox would be wonderful. WEll, i was wrong!!! Every time I check my bank account, there is another charge from those people. When I call them, they claim they did not authorize any charges and blame the bank. The bank says they do not take out charges unless they are told to, meaning...

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This company looked like it had a great idea - movies at the grocery store for only $1.00 a night. I have used it many times this past year, they had a customer for life! However, one day I noticed Redbox charged me $26.00 on my credit card; when I called, they said I had not returned a movie...

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Get this, we have never ever rented a movie muchless through redbox. but somehow we got charged $2.15 and a month later we were charged $51.67. we are in the fun process of having this fixed. we have no idea how they would have gotten our debit number, but this is bad bad business....

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I just discovered Redbox rentals in my town last week and thought I would try it out. I rented a movie, took it home and returned it the next day. I did this a few times over the last week and returned each movie on time. I thought it was odd that you don't get a receipt for your returns,...

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I rented from Redbox last week. I originally attempted to use another movie rental machine at my local grocery store, but it got messed up when it was retrieving my movie, so I decided to try Redbox. I had to search for a location that had a working one, then found out the one that I ended up...

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I had not used redbox in over 2 months, when they overcharged my debit card for rented (and returned) movies! After calling redbox and speaking to someone who came to this country on a floating door, I was told they would not reverse their charges (no supervisor available to speak with ??? if...

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REDBOX HAS RIPPED ME OFF - CHARGED ME MORE MONEY FOR A DVD RENTAL THAN STATED...

I AM IN AUSTIN, TX. I AM GOING TO PRINT OUT SIGNS AND TAPE THEM TO REDBOX MACHINES ABOUT HOW I WAS RIPPED OFF AND HOW THE REDBOX CUSTOMER SERVICE REP HAS TOLD ME THAT I "SHOULD HAVE READ"...

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My movie skips like a flat rock....

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I use redbox coupons and they are accpeted and the total is shown as $0 on the redbox kiosk BUT repeatedly, they charge me for the same rentals from my bank account. Ripoff!...

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I dont know if this is an affective way to let people know my complaints, but, on the redbox advertisment right next to the redbox machiene, it said " hell boy 2" and it specified the date in which it comes out "november 11" and it is november 22 right now, and yet the move,...

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Returned a movie to a different RedBox, they showed was not returned an charged me $25. Two days later my wife got charged $50 for two movies the did not show returned at the same machine. The customer service people insist there is no way whatsoever the machine could have an error. I recommended...

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I went on vacation to Pigeon Forge, TN and tried Redbox (for the first time) at a Krogers. We returned the movie the next day. I subsequently got a charge for 5 nights. We were actually back in FL so it was impossible for us to have been late returning the movie. Anyway, they gave me a credit...

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I contacted Redbox after an unsuccessful attempt at entering a free rental code received on my cell phone at one of their Redbox stations. The code was still in effect at the time and I had it ready to recite to the customer service representative. It was a simple request.

However,...

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I received an e-mail on 12/23/09 stating that I had rented three movies in Phoenix AZ totaling $3.25. I do not live in Phoenix and I have never been to Phoenix. I sent it to RedBox right away saying that this was a fraudulent transaction. I heard back after Christmas 12/30/09 asking if my account...

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Purely a scam artist. If you don't receive an electronic receipt for your rentals you'll end up being charged $26.10 for every DVD you rented even if you honestly returned them. They will just claim that you never returned them and they have no choice but to charge you for the DVDs....

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I used to use REDBOX a lot, however now everytime I rent a movie they tend to either overcharge at the begining or delay the charges and almost always have double charged. I have spoken with their customer service department and they never, never, never, never accept responsibility, they always...

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This was the best thing since sliced bread or so I thought! I have been charged twice when i rented once. I have not been givin credit for codes entered. I cannot get through to a real breathing person. Do not bother with this machine It will ripp YOU off! Not to mention..the machines are filthy...

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get this, we have never ever rented a movie muchless through redbox. but somehow we got charged $2.15 and a month later we were charged $51.67. we are in the fun process of having this fixed. we have no idea how they would have gotten our debit number, but this is bad bad business....

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I rented a movie online and was promptly charged for on my credit card. When I went down to pick up the movie I found that the vending maching was broken and had an out of order sign on it. I called Redbox to notify them and the said that they would refund my money. Why are they even charging...