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Pimsleur Approach Complaints & Reviews

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Pimsleur Approach - Deceptive advertising

Posted: 2014-04-03 by    Cessna190
Complaint Rating:  100 % with 6 votes
Ordered an initial Spanish language cd for 9.95. What they fail to stress is that this ties you into shipments of advanced courses for 256.00 each. Because of debit card change the couldn't auto bill me so they called. This how I found out I was hooked into this. The CS rep said I was outside of the return period so "tough" ....
Complaint comments Comments Complaint country United States Complaint category Education

Pimsleur Approach - Bait and Switch

Posted: 2013-11-08 by    jdatbs
Complaint Rating:  100 % with 37 votes
Company offered a "Quick and Simple" introductory foreign language course, promoting "learn a foreign language in 10 days for $9.95." I purchased the course. While purchasing I was given another "special deal" and bought what I thought was a complete course for another $35. I received an email receipt for the $9.95 course and only when I read the entire receipt did I learn that, by ordering the $9.95 course, I was automatically enrolled in their "Rapid Fluency Purchase Program" for which my credit card would be charged $64 a month for four months. They are...
Complaint comments Comments Complaint country United States Complaint category Online Scams

Pimsleur Approach - Pennsylvania, Philadelphia - deceptive ordering & billing

Posted: 2013-10-31 by    RippedOffbyPimsleur
Complaint Rating:  100 % with 23 votes
I ordered cheap language CDs and paid for them. They sent GOLD EDITION and billed $256 that was NOT ordered. The gold edition was returned with their RA number on the box but they never gave credit for the return and continue to harrass with collection phone calls and threatening mail...
Complaint comments Comments Complaint country United States, Pennsylvania, Philadelphia Complaint category E-Shopping

Pimsleur Approach - Scam / Fraud

Posted: 2013-05-29 by    Texasgirl13
Complaint Rating:  96 % with 23 votes
I ordered the Pimsleur approach sometime in September for "$9.95", or so I thought. They continued to send me another box for a couple of months. They began charging my account $64 / month in November! I called the company to complain and he promised that the last payment has hit... NO! They have billed us each month until May. I even tried emailing the company saying that I never returned the products! Finally our bank put a stop to it this past week. None of this is explained when you purchase the language cd's! Beware!!! My husband is Chinese and I thought it sounded like a great...
Complaint comments Comments Complaint country United States Complaint category Online Scams

Pimsleur Approach - Pennsylvania, Philadelphia, PA 19103 - unauthorized charges on bank account

Posted: 2012-12-27 by    Lawrence Luther
Complaint Rating:  97 % with 68 votes
Initially offers very inexpensive language learning, but it turns out to be very expensive. Offers a few disks for 9.95 but then auto-debits your card for 64.00 a month. ( I didn't know this until I received the first disk). It is obviously their intention to have you not recognize that they will charge later. It is also very time consuming to get in contact with them to stop payment. If you don't stop them they will end up charging you several thousand dollars. A very disreputable company.
They continue to auto-debit my account even after I have cancelled and repeatably called...
Complaint comments Comments Complaint country United States, Pennsylvania, Philadelphia, PA 19103 Complaint category Education

Pimsleur Approach - Pennsylvania, Philly - Fraudulent charges on my bank acct.

Posted: 2012-11-30 by    mpr69
Complaint Rating:  94 % with 33 votes
Pimsleur-Approach /Stroll-handles their billing & shipping. They suck you in with a cute 1 hour internet infomercial; sounds like you're paying $10 per set to learn a foreign language, next thing you know you start seeing recurring bills every 2-4 weeks at $64 a pop ($256 per level) when you call you get the bum's rush and they can't refund even if you return these unused disk sets (or so they claim). Totally bogus, and they are well aware of it. They accuse you of trying to SCAM them. Stay far away unless you want someone to clean out your bank accounts for you....
Complaint comments Comments Complaint country United States, Pennsylvania, Philly Complaint category Unauthorized Charges

Pimsleur Approach - Maryland, Cockeysville - Quick & Simple Italian CDS

Posted: 2012-11-24 by    Louis M. Luperini
Complaint Rating:  95 % with 20 votes
I received an E mail from Pimsleur Approach as to learning various languages by way of CDS for only $9.95. I selected Italian and filled out the E mail form which required my credit card number. I supplied my credt card number and sent the completed form back to the Company. A couple of weeks later I received the CDs called Pimsleur Quick & Simple Italian 2nd Revised Edition. At that time I believed that my purchase was successfully completed. A couple of weeks later, I received a box in the mail called Pimsleur Approach, Gold Edition. I did not order this Gold Edition, however, since the accompanying...
Complaint comments Comments Complaint country United States, Maryland, Cockeysville Complaint category Credit Cards

Pimsleur Approach - I dint order

Posted: 2012-11-12 by    yklee
Complaint Rating:  100 % with 40 votes
i am just ordered a $9.95 learn french CD, but they send me the gold edition and charge me $64 every half month. i do contact their customer service by E-mail to cancel this and they said i cant make the cancellation and i must pay for total $256 for each level. Then i request for sending back the CD to them, but hey not allow me to do that....
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Pimsleur Approach - Virginia - Sent tapes I did not order.

Posted: 2012-10-10 by    102&7
Complaint Rating:  100 % with 16 votes
I ordered the $ 9.95 audio lesson for Spanish.
I received them about 3 weeks ago. To day I received another GOLD set of audio lessons. I DID not order. I refuse to pay for them. I need help. So many people are being taken for a sucker. They should not be able to do this....
Complaint comments Comments Complaint country United States, Virginia Complaint category Online Scams

Pimsleur Approach - dishonest marketing and billing

Posted: 2012-08-15 by    SNAVE
Complaint Rating:  100 % with 100 votes
It is truly unfortunate that these excellent language programs are being marketed in a dishonest manner. Once I REQUESTED the low introductory offer I was immediately enrolled to receive the more expensive GOLD edition even though the advertizing stressed (except in the very fine, hard to find print) that I would have 30 days to decide if I wanted to keep the original offer. What actually happened is that I was sent and billed for the Gold edition DURING the 30day trial offer. Calling customer service, I was curtly told that I should have read the full offer even though at every point in the offer...
Complaint comments Comments Complaint country United States Complaint category Arts & Humanities

Pimsleur Approach - Colorado, Englewood - Unautorized sending of product not ordered

Posted: 2012-08-10 by    fancydance1212
Complaint Rating:  100 % with 6 votes
I ordered a starter set 4 CDs to start Spanish. The cost was $9.95. That is okay. However a few weeks later I receive in the mail the Gold set of CDs which I did not order. The first ones didn't work anyway. I have been reading about all these people on here who have been charged thousands of dollars for this Gold Set which was sent to them unauthorized. They are having a hard time getting their money back. I am turning this company in to ic3.gov which is the FBI Internet Crimes Unit. This isn't right. These people need to be put out of business and I am going to make it my mission. If...
Complaint comments Comments Complaint country United States, Colorado, Englewood Complaint category Online Scams

Pimsleur Approach - Pennsylvania - Language Instruction

Posted: 2012-07-25 by    Hawko
Complaint Rating:  100 % with 29 votes
If you make the mistake of ordering their CD for $9.99, you are enrolled in their Gold Courses Level 1, 2, 3 and 4. Your original purchase becomes a license for unauthorized charges against your bank account or credit card amounting to more than a thousand dollars of unordered, unwanted merchandise. If you close your bank account they send it to a collection agency, despite the fact you never ordered any of it. There's no return address to send back the unwanted product, nor are you given your account number to be able to cancel (which you never ordered to begin with). There's supposed...
Complaint comments Comments Complaint country United States, Pennsylvania Complaint category Unauthorized Charges

Pimsleur Approach - If you are offered a deal on learning a language, do not respond.

Posted: 2012-07-12 by    Simsime
Complaint Rating:  100 % with 35 votes
I got an offer to order a language product that said I could learn a language in 10 days guaranteed for $9.95. I saw nothing that indicated I would be charged more. I received the course but did not open it because I had other things going on. I ordered it in April 2012 and in May 2012 I began getting bills for $64.oo from the company. I disputed the bill and offered to send the course back, but was told that since I disputed the bill, I would have to wait until the dispute was resolved before I could sen it back. In the meantime, I received a second course and bill which I also disputed, and the...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Pimsleur Approach - Pennsylvania, Philadelphia - Internet Scam

Posted: 2012-06-12 by    AngryElisa
Complaint Rating:  100 % with 31 votes
I ordered the $9.95 trial version of the Pimsleur Approach Spanish course. Honestly, I never even got around to opening the box. A little less than a month later I received a "Deluxe Gold Edition" course in the mail. Confused, I went and opened the original box that I received and a note inside congratulated me on enrolling in a rapid fluency program and this "gold course" would be coming as a free 30 day trial. The note also said that I could cancel at any time within the free trial period. I called them that very day to cancel. They kept trying to talk me into keeping it a...
Complaint comments Comments Complaint country United States, Pennsylvania, Philadelphia Complaint category Unauthorized Charges

Pimsleur Approach - Pennsylvania, Exton - Fraud

Posted: 2012-06-06 by    Alberez
Complaint Rating:  93 % with 43 votes
As a college Spanish teacher, I'm always surprised by some product's advertisement which claim that they have THE greatest method ever developed in order to have their customers speaking a foreign language in record times. However, Pimsleur's claims of having a person speaking a foreign language in 10 days is not only preposterous, but obnoxious. Learning a foreign language (like learning many other skills) is a process that involves MANY different brain functions and that varies greatly from person to person due to factors like age, level of education, dyslexia or other possible...
Complaint comments Comments Complaint country United States, Pennsylvania, Exton Complaint category Education

Pimsleur Approach - Pennsylvania, Philadelphia 19107 - unsolicited merchandise

Posted: 2012-04-26 by    lmetter
Complaint Rating:  100 % with 35 votes
i ordered a $9.95 course which they sent. two weeks later they shipped me a Deluxe Gold Edition more advanced course formwhich they expected $200+, and said i would receive one automatically each month and be billed for it! i enclosed a letter explaining why i did NOT want any Deluxe Gold Editions, and sent the box back certified mail, return receipt requested. i never received the signed receipt. nor was i billed that i can track down. BUT today i got another one! then i found several websites like this one detailing their fraudulent shipments etc. how do i make them acknowledge the returns and...
Complaint comments Comments Complaint country United States, Pennsylvania, Philadelphia 19107 Complaint category Online Scams

Pimsleur Approach - California - Fraudulent Billing scam

Posted: 2012-04-23 by    victim of Pimsleur fraud
Complaint Rating:  100 % with 46 votes
I tried a $9.95 foreign language CD and instead was later sent a $256 collection of additonal CDs that I did not order. This is a total scam that I complained, as did my wife, by several phone calls. When you call to complain they talk over you and claim you have to pay or they will ruin your credit rating and send you to collections. It is a major scam. They know exactly what they are doing and should be arrested and sent to prison for terrorizing people who are simply trying a low cost product but instead give a credit card number that Pimsleur's marketing system terrorizes you with. Their...
Complaint comments Comments Complaint country United States, California Complaint category Unauthorized Charges

Pimsleur Approach - Scam

Posted: 2012-03-19 by    Erik2012
Complaint Rating:  100 % with 79 votes
I ordered a $9.95 set of computer language disks. Later, Pimsleur Approach sent high cost additional materials with a return or pay requirement. I never wanted any of these further materials. Their methods are a scam to get repeated credit card billings. I have turned the issue over to my credit card supplier....
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Pimsleur Approach - Pimsleur Approach is a Scam! Don't Buy!

Posted: 2012-03-15 by    squalid
Complaint Rating:  96 % with 28 votes
I ordered an introductory CD for $9.95 then they sent me a huge box of lesson CDs that I did not order and charged me $65.00 for them. I called them to resolve the matter and they refused to refund me. The rep on the phone kept trying to sell me more discs. I had to get a new banking card so they would stop charging me....
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Pimsleur Approach - sending unwanted CD sets

Posted: 2012-02-21 by    RM Sahagun
Complaint Rating:  82 % with 17 votes
DO NOT BUY FROM THIS COMPANY!! I REPEAT DO NOT BUY FROM THIS COMPANY!!! They will rip you off look at their home page and it tells you that for 9.95 you will get the following:
"• FREE SHIPPING (ships Next Business Day)
• Full 30-day money-back guarantee (just in case)
• 8 fluency-oriented language lessons on 4 CDs
• Entry in the Pimsleur Rapid Fluency Purchase Program
• Learn from a Native on CD audio, iPod or MP3
This is the worst company I have ever worked with. The customer service rep (an older lady sounding individual,...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

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