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Ocwen Loan Servicing Complaints & Reviews

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Ocwen Loan Servicing - Their Refusal to property title mortgage as a trust

Posted: 2014-08-13 by    Carolyn SilasSams
Complaint Rating:  0 % with 0 votes
This is my second complaint in four months regarding Ocwen Mortgageā€™s mishandling of the above referenced mortgage/property.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
When my mom passed on 11/11/2006, not only did I become the (instant) Trustee of the above-referenced property formerly serviced by National City, who the original mortgagee for my mother and subsequently PNC, but I also inherited the property directly.
My initial letter to Ocwen back on 1/12/2012 was simply to get them to update their records, which did not happen...
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Ocwen Loan Servicing - Indiana, Greenwood - Not submitting Homeowner Insurance Premium

Posted: 2014-06-16 by    INgreenwood
Complaint Rating:  0 % with 1 votes
Since my mortgage was sold by Litton Loan to OCWEN Financial, I have encountered 3 instances where OCWEN failed to submit premium payments for the homeowner insurance on my home. The standard excuse being that they did not have current address information to submit the premium. I made sure that everything was up to date on both ends, at the mortgage company and the insurance company. I gave them the benefit of the doubt. The second time it happened, everything was as it should be but OCWEN just did not send in the premium. Addresses and everything were available and correct. We were able to get...
Complaint comments Comments Complaint country United States, Indiana, Greenwood Complaint category Mortgage Companies

Ocwen Loan Servicing - Controlling home owner options

Posted: 2014-03-04 by    M Hedger
Complaint Rating:  100 % with 2 votes
Ocwen is not a mortgage company they are loan servicing /collection company. Mortgage companies in bankruptcy sold loans to Ocwen.
I have always paid my property taxes myself not bundled with mortgage payment and insurance all together that Ocwen tries to force the home owner to do.. November 20, 2013 Ocwen hurried and paid my property taxes when I pay taxes separately. Ocwen has added my owing property taxes to then added with my mortgage payment plus all their extra fees added to that. They started trying to bundle mortgage payments with taxes and home owners insurance without home owners...
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Ocwen Loan Servicing - false credit reporting

Posted: 2014-01-28 by    Linda Moody
Complaint Rating:  100 % with 1 votes
Our mortgage was sold to Ocwen from Homeward Residential. In November they changed the online banking to reflect a bank that doesn't exist in NH.When called they said everything was all set .In December they sent 60 days past due to the credit reporting agencies.We are never overdue on our mortgages. We have three mortgages and this is the only one we are having trouble with. I called them several times and asked to speak to a supervisor and was put on hold for 45 minutes and no one came to the phone. I received confirmation emails for the payments yet they say they didn't receive them....
Complaint comments Comments Complaint country United States Complaint category Loans

Ocwen Loan Servicing - Florida - fraudulent Mortgage practices

Posted: 2013-03-24 by    angiemac
Complaint Rating:  100 % with 2 votes
Ocwen financial is trying to foreclose on us My husband was in the hospital for a life threatening blood clot in his lungs we got 2 months behind and asked for a loan mod at the time i was handling this because my husband was still sick I am not on the loan for our home he had it 24 yrs they set up phone meeting calcining them repeatedly lost our paperwork half a dozen times and refused partial payments and kept this ongoing for 8 months now The man told me to add my income to this even though i am not on the loan said it would help my husband get his mod so i did and then came back a few weeks...
Complaint comments Comments Complaint country United States, Florida Complaint category Loans

Ocwen Loan Servicing - Florida, Orlando - I Got Out From Under Ocwen's Thumb

Posted: 2013-03-20 by    TVDaytime
Complaint Rating:  100 % with 5 votes
I went through a year of torture with Ocwen Mortgage.
I was so disgruntled that I tried to refinance with 4 different companies.
Each of them said they could not complete the task because Ocwen wouldn't cooperate.
I finally found a guy that figured out how to deal with them and not only did he get me financing elsewhere.
(with an american company with american employees!) but he saved me 500 dollars a month on my mortgage.
and another 2000.00 a year on my homeowners insurance.
It doesn't matter where in the country you are located. He can Fedex...
Complaint comments Comments Complaint country United States, Florida, Orlando Complaint category Loans

Ocwen Loan Servicing - Texas, Houston - HAMP progrm

Posted: 2012-05-15 by    webrooks
Complaint Rating:  100 % with 2 votes
I have applied for the HAMP program and have been denied (per HAMP) because they have not investigated my situation properly and legally. They are denying me only because THEY are stating "I DO NOT LIVE IN THE PROPERTY". I have lived in this property since 1991, have sent proof regarding my living on this property and for the 3rd time they send me the exact SAME letter stating I am denied because I do not live there.
Please Note: I DO LIVE AT THE PROPERTY
I need someone to HEAR me! Help, I need assistance. My only other options is to write Washington, DC (White House),...
Complaint comments Comments Complaint country United States, Texas, Houston Complaint category Home & Garden

Ocwen Loan Servicing - Tennessee, Clarksville - wrong ssn

Posted: 2012-03-04 by    duluth70
Complaint Rating:  100 % with 1 votes
We received our form 1098 for taxes and "one" number, a "1", was replaced with a "7". I called a rep and spent at least 30 mins getting this corrected. She confirmed all my info and a corrected 1098 would be sent. That was Feb 12, 2012. I also sent a copy of my drivers license, copy of my ssn card and a W-9 form to their West Palm Beach address. After more than 2 weeks I called again. Talked to a rep in India, which he could not understand and sent me copies of my old 1098 which we received today, 3 mar, 2012. I will call again and I hope I get the response I want....
Complaint comments Comments Complaint country United States, Tennessee, Clarksville Complaint category Mortgage Companies

Ocwen Loan Servicing - Pennsylvania - inflated pay off

Posted: 2012-02-16 by    john pirillo
Complaint Rating:  100 % with 4 votes
Our home equity loan began with mellon financial who sold it to litton financial, who sold it to ocwen loan services. The loan matures on march of this year, however ocwen says that we owe several thousand dollars. This is impossible due to the fact that we paid promptly every month, paying several more dollars than the actual payment. we have been given the run around each time i call. I have contacted the better busuness bureau in florida, and also the bureau of banking. so far no luck. I would like to hear from anyone that has a similar experience....
Complaint comments Comments Complaint country United States, Pennsylvania Complaint category Banks

Ocwen Loan Servicing - Incompetent Loan Servicing

Posted: 2012-02-12 by    laladynow
Complaint Rating:  50 % with 2 votes
Before posting my personal nightmares related to loan servicers, I want to share my plans for resolving them. Several weeks before leaving, I intend to drill holes in the many large pine trees on my property and fill them with salt and RoundUp. The lawn and shrubs will get regular watering with salt brine. On the day I walk away from my home, I am going in the attic and will pour deer urine and skunk oil (available at any sporting goods store) between all the walls before opening the hot water tank's drain valve (hot water tank is in the attic). When I leave, the back door and windows will...
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Ocwen Loan Servicing - Incompetent

Posted: 2011-12-20 by    sundermann
Complaint Rating:  100 % with 3 votes
Ocwen idea of helping home owners is to refuse to allow owners to short sale their home so they force a foreclose on their home. Ocwen on Dec. 1, 2011 notified my MLS agent they had reversed their decision 6 weeks after cash offer and three other market rate offers plus to allow me to short sale my home. They sent me a letter stating they move slower than other current reputable lending institutions on cash short sales paperwork and they would not attempt to start the process because it would take them longer than 45 days (cash offer received Oct. 25th & my foreclosure notice is Dec. 14th). I will...
Complaint comments Comments Complaint country United States Complaint category Home & Garden

Ocwen Loan Servicing - Florida, vallejo ca - fraudulent business actings

Posted: 2011-04-12 by    single mom of 3 now homeless
Complaint Rating:  75 % with 4 votes
It is a very long story but just a quick version is in Nove 2009 I was unable to pay my mortgage from loss of job and Ocwen would not work with me in any way than finally 3 days before auction for my house I made a contract with Ocwen for loan modification dropping my payment to$1400.00 monthly from a payment of $2300.00 it soubded good and it was too goood to be true they sent me a payment coupon for the next months mortgage with an amount due of $1800.00 and I was told that my impound acccount for taxes and ins. was not included in the 1400.00 so it was additional I argued with them to no avail...
Complaint comments Comments Complaint country United States, Florida, vallejo ca Complaint category Mortgage Companies

Ocwen Loan Servicing - California - unable to contact

Posted: 2011-04-05 by    bravous
Complaint Rating:  75 % with 4 votes
I needed info on 2010 interest paid. Their web site was down. On telephone, I accidently entered incorrect soc sec number. When I called back to reenter, my number had been blocked.
I've never been late with a payment, but they call me every month around the 3rd to tell me I'm late.
they charge for an on-line payment....
Complaint comments Comments Complaint country United States, California Complaint category Loans

Ocwen Loan Servicing - Terrible service

Posted: 2011-02-09 by    UncommonResults
Complaint Rating:  100 % with 5 votes
I was with HomeEQ and then Ocwen bought the loan. The website goes down regularly making it impossible to pay online. Then I have to wait for 20 minutes to talk with a very foriegn non-customer service oriented person. Then they charge me $10 if I make the payment after the due date while still in the grace period. I am goiong to try and refinance so I can get away from these people. To add even more insult, they are charging me another $102 for escrow per month when that should be going down.

Please is there a law suit I can join?...
Complaint comments Comments Complaint country United States Complaint category Loans

Ocwen Loan Servicing - Florida, Orlando - Fraud/Criminal Activity

Posted: 2011-01-25 by    No More Mortgage Crooks
Complaint Rating:  92 % with 12 votes
Our loan became late, my husband called when he received the notice & made arrangments to pay what was due immediately and when we receieved the next months statement for payment, the same charge's we had previously paid were back on this statement. There was also a break down of how the payment was used in this statement that showed the monthly payments posted & an additional fee for what they call pre forclosure work...bullsh*t! This additional fee as they told me was carried over to the next payment that wasn't even due yet and that Ocwen took it upon themselves to do that without contacting...
Complaint comments Comments Complaint country United States, Florida, Orlando Complaint category Loans

Ocwen Loan Servicing - Missouri, Joplin - OVERCHARGE FOR PAYOFF REQUEST

Posted:    Karen4805
Complaint Rating:  100 % with 10 votes
I have not been able to get thru to these people since our home loan was bought by them. It's ;leave a message and I'll call you back...bullshit!!! I want to talk to a live person...We have refinanced our loan and OCWEN has charged us $1, 050.00 FOR A PAYOFF REQUEST...ANOTHER F'''''IN BULLSHIT...they say attorney fees are involved...bull...I have never been charged more than $50 for a payoff request...no attorney is ever involved in a payoff request...I have call the FEDERAL TRADE COMMISSION ON THIS AND THEY ARE GOING TO WATCH FOR A PATTERN...SO PLEASE EVERYONE...
Complaint comments Comments Complaint country United States, Missouri, Joplin Complaint category Loans

Ocwen Loan Servicing - Delaware, Wilmington - Customer Service what a joke

Posted:    Ken Silva
Complaint Rating:  0 % with 0 votes
This is the worst company I have ever dealt with. I have been tryin to get a refinace since last May . I get phone calls and emails weekly stating that I have not responded to their request and I will be denied. I have responded to every request they have made
you can not contact them they never respond . They are playing with people's lives and they don't care. I have ever written to the President what good that did . I am trying to find out now what Government agency I can get into looking at their bussiness ethics
If anyone has had luck getting there matter resolved...
Complaint comments Comments Complaint country United States, Delaware, Wilmington Complaint category Mortgage Companies

Ocwen Loan Servicing - Ohio, springfeild - Getting ripped off

Posted:    clyde684
Complaint Rating:  100 % with 15 votes
Have been dealing with this crap company now for 4 months to get my money from the insurance company to fix my house after a fire I had. OCWEN has deposited the money but does not want to send any out so I can fix my house. I have been fixing things out of my pocket and have sent the paid bills to them, yet they still refuse to give me the money back, always some paper work issue, file not there, requesting file...ect..ect..If you call the listed number it goes to India and you have to try to understand them to get some where (I speak American english not the Queens english) Goverment should tax...
Complaint comments Comments Complaint country United States, Ohio, springfeild Complaint category Business & Finances

Ocwen Loan Servicing - Fraudulent Credit Reporting

Posted:    waphibrown
Complaint Rating:  100 % with 15 votes
Ocwen has been servicing my mortgage since September 2010. I have not been late on my mortgage since Ocwen took over my loan. I check my credit monthly. In October 2010, I asked Ocwen to refinance my mortgage to get a lower rate and was denied. I applied with another company who requested a pay-off quote from Ocwen. After Ocwen received the payoff quote request, they begin reporting incorrect information to the Equifax, Transunion, and Experian. Today, November 24, Ocwen is reporting that I have been 90 days late once in the last 7 years and I was 120 days late in July of 2010. I would like to reiterate...
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Ocwen Loan Servicing - Florida - Ocwen Screwed Another One Over

Posted:    chslmd2
Complaint Rating:  100 % with 15 votes
We started with Taylor, Bean, and Whitaker close to three years ago. Never missed a payment - always paid on time and in full. In August of 2009, we attempted a loan modification to reduce the interest rate. We were told our loan was going to Cenlar but to wait until we were contacted by Cenlar - not to contact them. Cenlar took over our loan in September 2009 - we attempted a loan modification through them - we both lost our jobs in the same month and needed to reduce our payments as well. Cenlar kept telling us NOT to make our payments as we were trying for a modification - this went on for 3...
Complaint comments Comments Complaint country United States, Florida Complaint category Mortgage Companies

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