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NutriSystem Complaints & Reviews

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NutriSystem - Disgusting

Posted: 2014-01-25 by    Bossquaw
Complaint Rating:  0 % with 0 votes
OMG! Worst decision I ever made! Don't be fooled by the lovely pictures of the food on tv. That is NOT what you get! The pizzas were like eating cardboard with some tomato paste and fake cheese smeared on it! Tons of "Italian" food that would make a real Italian cringe! And the worst part...I GAINED weight while trying their program! I followed their program religiously and did not eat anything on their plan yet gained weight. How did that happen while eating tasteless, digusting food???
Don't fall for it, it's not all that!...
Complaint comments Comments Complaint country United States Complaint category Food

NutriSystem - Wisconsin - Buyer Beware!

Posted: 2013-10-21 by    Sparkiegal
Complaint Rating:  0 % with 0 votes
Nutrisystem offers you a money back offer if you are not pleased. BUYERS BEWARE, while they love to sell you their product, they will do everything they can to avoid taking your calls to get a refund, money back or return products.
If you really like good food, do not purchase this product, I found it to taste horrible and like glue, and since I do not eat sweets anyway, they were still included. They were horrible...I got such bad diarrhea from one of the items, and the chicken fettucini stayed in my mouth for a full day. It was awful. If you want to diet...learn to diet the right way.
Complaint comments Comments Complaint country United States, Wisconsin Complaint category Diet Products

NutriSystem - Marie Osmond

Posted: 2013-04-03 by    Taylorh2
Complaint Rating:  0 % with 3 votes
This doesn't effect me personally but I have a problem with Marie Osmond saying in the 'Nutrisystem ad' that her daughter found a custom that she (Marie) worn when she was 18 yrs old, and "dared her to try it on" Of course it fit.

When Marie Osmond was 17/18 yrs old, she was doing the Donny & Marie Show" and probably weighed 90 lbs soaking wet, so there is no way that the costume that Marie has on in the Nutrisystem commercial is the same one that she worn when she was 18 (33/34 years ago. Marie Osmond is a fuller figured 'women' now, not fat,...
Complaint comments Comments Complaint country United States Complaint category TV, Music & Video

NutriSystem - NutriSystem Does not let customer close account online

Posted: 2012-07-27 by    pjohn7
Complaint Rating:  100 % with 4 votes
I received my first Nutri system shipment on time and I ate NutriSystem food for 15-18 days but did not see any difference in weight-lose. I was VERY MUCH much disappointed with the quality of NutriSystem food, I never felt like eating food. So I decided to cancel the NutriSystem and checked online portal to stop the shipping or delete account. Interestingly - NutriSystem does not allow customers to cancel/delete account of further shipments online. I delayed my second shipment for one-two months, however forgot to call NutriSystem customer care and close the account.

I noticed $229.99...
Complaint comments Comments Complaint country United States Complaint category Food

NutriSystem - California, Redondo Beach - charges

Posted: 2012-05-22 by    NT2218
Complaint Rating:  0 % with 0 votes
SCAM- charged a $70.00 fee for cancelling after 2nd day of receiving the food. The amount not disclosed and I was given a run-around when called Customer Service. Horrible Service, Overcharged and very unhappy with their service....
Complaint comments Comments Complaint country United States, California, Redondo Beach Complaint category Weight Loss Products and Programs

NutriSystem - Charged Me to Cancel

Posted: 2012-01-06 by    NutrisystemSCAM
Complaint Rating:  100 % with 2 votes
I signed up for monthly delivery of the meal program using a discount I received from my Aetna health benefits. The quality of the food was terrible. The diet requried me to spend hunderds of additional dollars on proteins and salads to add to the diet that I already paid hundreds of dollars for to Nutrisystem. I canceled my program because of the poor quality and taste of the foods. In turn, they charged me $62 to make up for the Aetna discount I received when I joined. What a scam! I want to warn the world to stay AWAY from Nutrisystem....
Complaint comments Comments Complaint country United States Complaint category Food

NutriSystem - Illinois, Collinsvill - Nutrisystem food

Posted: 2011-09-08 by    Ms. Linda D.
Complaint Rating:  50 % with 2 votes
I finally decided to try Nutrisystem a few months ago since I had always wanted to. The food was just terrible and I was starving all the time but was not allowed to eat. Most was unedible and went straight in the trash. I was finally enjoying their salisbury steak with mac and cheese. Halfway thru it, I found a black, curly hair. It made me gag. I had to wonder what part of the body that came off of. I sent all of it back after gagging for four days. I would not eat it again if they were giving it away free. Do not waste your money....
Complaint comments Comments Complaint country United States, Illinois, Collinsvill Complaint category Food

NutriSystem - SCAM!!!

Posted: 2011-08-13 by    BarryR.Rabowski
Complaint Rating:  100 % with 3 votes
Total rip off, doesn't tell you that you have to pay to cancel your order. Counselors condescending and unhelpful....
Complaint comments Comments Complaint country United States Complaint category Food

NutriSystem - Deceptive business practices

Posted: 2011-02-19 by    cottagedweller
Complaint Rating:  100 % with 5 votes
I received a promotional offer from Nutrisystem in the mail for "1 week free, " prompting me to check out their website. On the normal website, the price listed for a 4-week program was $239, but I couldn't find a way to enter the promotion code for the free week. Looking closer at the offer, it gave a web address that took me straight to the promotional offer for "1 week free." The pricing on this separate page was $299. When I used their online customer service chat function to try to understand the discrepancy, the representative first agree that the current price was...
Complaint comments Comments Complaint country United States Complaint category Weight Loss Products and Programs

NutriSystem - Credit card fraud

Posted:    LadK91
Complaint Rating:  100 % with 6 votes
Nutrisystem, Inc. fraudulently billed my credit card TWICE on the same day. After more than a dozen phone calls and emails to their "customer service" (pardon me, I gagged for a moment) department, I didn't get as much as an apology. I've filed with the BBB, the FTC, my credit card agency, cancelled the card, and hope to somehow communicate to these people that they cannot conduct business this way. Nuts!...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

NutriSystem - Ontario - Customer service

Posted:    Mary Spataro
Complaint Rating:  100 % with 1 votes
Food is not palitable and i called and they said that because its 32 days that its not refundable after the 30 days..
how great is that customer service??????????????????...
Complaint comments Comments Complaint country Canada, Ontario Complaint category Food

NutriSystem - Poor Quality of food

Posted:    chicagolady
Complaint Rating:  100 % with 5 votes
I ordered Food from Nutrisystem, after I watched the commercial endorsed by Marie Osmond.The food is terrible, made me sick, gave me really bad diarrhea and headache.Where is FDA in all this Mess?...
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

NutriSystem - Massachusetts, Haverhill - unauthorized charge

Posted:    very unhappy camper
Complaint Rating:  90 % with 10 votes
Be carefull!!! I ordered what I thought was a 30 day supply. Well, it was but I never asked for a second month. About 3 weeks into my origional order I noticed a charge to my credit card for a second month. I tried to cancel but they told me the order was already shipped. I spoke to a very rude woman who sounded like she was probably in India. I asked to speak with her supervisor and she refused to give me one. She told me they all went home for the day. With the way she spoke to me she probably wasn't lying because, one would hope that the way she was talking to me a supervisor would have...
Complaint comments Comments Complaint country United States, Massachusetts, Haverhill Complaint category Unauthorized Charges

NutriSystem - Pennsylvania - refund of returned products

Posted:    Clair Davis
Complaint Rating:  100 % with 15 votes
WE TRIED THE PRODUCT WITH RESULTS. THE CONVIENCE WAS A PLUS. HOWEVER, UPON RETURNING THE UNUSED PRODUCTS WE WERE ONLT REFUND A PORTION OF THE ORIGINAL COSTS OF THE ITEMS. THEY EXCHANGE (TRADE) PRODUCTS ALSO. YOU ARE EXPECTED TO PAY UP FRONT FOR THE PRODUCTS BUT , WE WAITED FOR ALMOST 6 WEEKS FOR A REFUND AND THEN WAS ONLY GIVEN A PORTION OF WHAT WE HAD PAID. THE COMPANY CHARGES YOU A SET PRICE FOR EACH MEAL BUT WHEN YOU RETURN ITEMS THEY ONLY CREDIT YOU WITH THE WEIGHT OF THE PACKAGE AND NOT THE ITEMS IN THE PACKAGE. WE SHOULD HAVE BEEN REFUNDED APPROX. 575.00 AND ONLY RECEIVED 175.00. IF YOU CAN...
Complaint comments Comments Complaint country United States, Pennsylvania Complaint category Diet Products

NutriSystem - Pennsylvania - ripped me off

Posted:    Nancy Foster
Complaint Rating:  88 % with 34 votes
I wanted to send the food back called customer service they gave me a return number and then gave me a bogus address in Kansas City Kansas and not the right address box is lost now and no one can find it Nutrisystem says they cant even tell me if they have it if I give them my return number! They say they have no address for returns where I was told to send it and I am out 299.00 plus 25.00 shipping! USPS has not been that much help but they are trying to find out what happened to the box that weighed 75 pds and had my return address on it!!!!!!!!!!!!!
food was terrible to much salt almost...
Complaint comments Comments Complaint country United States, Pennsylvania Complaint category Food

NutriSystem - The stuff is terrible

Posted:    Valerie
Complaint Rating:  81 % with 16 votes
NutriSystem Nourish
www.nutrisystem.com

I ordered this system from the TV commercial. When I got it the food was so bad I could barely eat it. All the items that contained any type of tomato sauce tasted sour and seemed like they were spoiled. The chocolates ware all melted because the food has no dry ice or is not kept cool in any way. So the Arizona heat melted it.

They should not be able to get away with the advertisement that is on TV.

This stuff is terrible....
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

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