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Nutrisystem Complaints & Reviews

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Nutrisystem / Everything is terrible!

Al
Alexis on 2015-12-08
I wish I had never used the Nutrisystem. They absolutely don't care about their clients and do not listen to them. Everything about them is terrible. Their old site was great. There was everything we needed - the food, water and exercise trackers. But now they have this awful new facebook page. They have taken away the most valuable tools. Now we are forced to join facebook community. The tracker there has absolutely different calorie counts of food. I don't know now which of them is right, the new one or the old one. There was a very important option the daily dose clicker. But took it away...

Nutrisystem / DON'T give them your credit card number!

Re
Reviewer56815 on 2015-10-05
I gave them my credit card number and they CONTINUED to charge their product to it even after I cancelled ! When I called, the black woman I spoke with that kept saying "AX" - as in - "let me ax you a question" - was USELESS. She even laughed when I told her to STOP charging my card and within minutes I had ANOTHER charge put on my card. Once that happens, you have to dispute it with your card company, then they review, then they keep going back and forth with the company - and you keep sending information after information and it takes forever to get them to admit they are wrong...

Nutrisystem / Disgusting

Bo
Bossquaw on 2014-01-25
OMG! Worst decision I ever made! Don't be fooled by the lovely pictures of the food on tv. That is NOT what you get! The pizzas were like eating cardboard with some tomato paste and fake cheese smeared on it! Tons of "Italian" food that would make a real Italian cringe! And the worst part...I GAINED weight while trying their program! I followed their program religiously and did not eat anything on their plan yet gained weight. How did that happen while eating tasteless, digusting food??? Don't fall for it, it's not all that!

Nutrisystem - Wisconsin / Buyer Beware!

Sp
Sparkiegal on 2013-10-21
Nutrisystem offers you a money back offer if you are not pleased. BUYERS BEWARE, while they love to sell you their product, they will do everything they can to avoid taking your calls to get a refund, money back or return products. If you really like good food, do not purchase this product, I found it to taste horrible and like glue, and since I do not eat sweets anyway, they were still included. They were horrible...I got such bad diarrhea from one of the items, and the chicken fettucini stayed in my mouth for a full day. It was awful. If you want to diet...learn to diet the right way. I did it...

Nutrisystem / Marie Osmond

Ta
Taylorh2 on 2013-04-03
This doesn't effect me personally but I have a problem with Marie Osmond saying in the 'Nutrisystem ad' that her daughter found a custom that she (Marie) worn when she was 18 yrs old, and "dared her to try it on" Of course it fit. When Marie Osmond was 17/18 yrs old, she was doing the Donny & Marie Show" and probably weighed 90 lbs soaking wet, so there is no way that the costume that Marie has on in the Nutrisystem commercial is the same one that she worn when she was 18 (33/34 years ago. Marie Osmond is a fuller figured 'women' now, not fat, just not supper skinny like...

Nutrisystem / NutriSystem Does not let customer close account online

Pj
pjohn7 on 2012-07-27
I received my first Nutri system shipment on time and I ate NutriSystem food for 15-18 days but did not see any difference in weight-lose. I was VERY MUCH much disappointed with the quality of NutriSystem food, I never felt like eating food. So I decided to cancel the NutriSystem and checked online portal to stop the shipping or delete account. Interestingly - NutriSystem does not allow customers to cancel/delete account of further shipments online. I delayed my second shipment for one-two months, however forgot to call NutriSystem customer care and close the account. I noticed $229.99 on my credit...

Nutrisystem / Charged Me to Cancel

Nu
NutrisystemSCAM on 2012-01-06
I signed up for monthly delivery of the meal program using a discount I received from my Aetna health benefits. The quality of the food was terrible. The diet requried me to spend hunderds of additional dollars on proteins and salads to add to the diet that I already paid hundreds of dollars for to Nutrisystem. I canceled my program because of the poor quality and taste of the foods. In turn, they charged me $62 to make up for the Aetna discount I received when I joined. What a scam! I want to warn the world to stay AWAY from Nutrisystem.

Nutrisystem - Illinois, Collinsvill / Nutrisystem food

Ms
Ms. Linda D. on 2011-09-08
I finally decided to try Nutrisystem a few months ago since I had always wanted to. The food was just terrible and I was starving all the time but was not allowed to eat. Most was unedible and went straight in the trash. I was finally enjoying their salisbury steak with mac and cheese. Halfway thru it, I found a black, curly hair. It made me gag. I had to wonder what part of the body that came off of. I sent all of it back after gagging for four days. I would not eat it again if they were giving it away free. Do not waste your money.

Nutrisystem / SCAM!!!

Ba
BarryR.Rabowski on 2011-08-13
Total rip off, doesn't tell you that you have to pay to cancel your order. Counselors condescending and unhelpful.

Nutrisystem / Deceptive business practices

Co
cottagedweller on 2011-02-19
I received a promotional offer from Nutrisystem in the mail for "1 week free, " prompting me to check out their website. On the normal website, the price listed for a 4-week program was $239, but I couldn't find a way to enter the promotion code for the free week. Looking closer at the offer, it gave a web address that took me straight to the promotional offer for "1 week free." The pricing on this separate page was $299. When I used their online customer service chat function to try to understand the discrepancy, the representative first agree that the current price was $239, then began...

Nutrisystem / Credit card fraud

La
LadK91 on
Nutrisystem, Inc. fraudulently billed my credit card TWICE on the same day. After more than a dozen phone calls and emails to their "customer service" (pardon me, I gagged for a moment) department, I didn't get as much as an apology. I've filed with the BBB, the FTC, my credit card agency, cancelled the card, and hope to somehow communicate to these people that they cannot conduct business this way. Nuts!

Nutrisystem - Massachusetts, Haverhill / unauthorized charge

Be carefull!!! I ordered what I thought was a 30 day supply. Well, it was but I never asked for a second month. About 3 weeks into my origional order I noticed a charge to my credit card for a second month. I tried to cancel but they told me the order was already shipped. I spoke to a very rude woman who sounded like she was probably in India. I asked to speak with her supervisor and she refused to give me one. She told me they all went home for the day. With the way she spoke to me she probably wasn't lying because, one would hope that the way she was talking to me a supervisor would...

Nutrisystem - Pennsylvania / refund of returned products

Cl
WE TRIED THE PRODUCT WITH RESULTS. THE CONVIENCE WAS A PLUS. HOWEVER, UPON RETURNING THE UNUSED PRODUCTS WE WERE ONLT REFUND A PORTION OF THE ORIGINAL COSTS OF THE ITEMS. THEY EXCHANGE (TRADE) PRODUCTS ALSO. YOU ARE EXPECTED TO PAY UP FRONT FOR THE PRODUCTS BUT , WE WAITED FOR ALMOST 6 WEEKS FOR A REFUND AND THEN WAS ONLY GIVEN A PORTION OF WHAT WE HAD PAID. THE COMPANY CHARGES YOU A SET PRICE FOR EACH MEAL BUT WHEN YOU RETURN ITEMS THEY ONLY CREDIT YOU WITH THE WEIGHT OF THE PACKAGE AND NOT THE ITEMS IN THE PACKAGE. WE SHOULD HAVE BEEN REFUNDED APPROX. 575.00 AND ONLY RECEIVED 175.00. IF YOU CAN AFFORD THAT GO AHEAD....TAKE MY ADVICE AND IF YOU RETURN ITEMS FOR CREDITS INCLUDE A FEW BRICKS IN THE BOX.

Nutrisystem - Pennsylvania / ripped me off

Na
I wanted to send the food back called customer service they gave me a return number and then gave me a bogus address in Kansas City Kansas and not the right address box is lost now and no one can find it Nutrisystem says they cant even tell me if they have it if I give them my return number! They say they have no address for returns where I was told to send it and I am out 299.00 plus 25.00 shipping! USPS has not been that much help but they are trying to find out what happened to the box that weighed 75 pds and had my return address on it!!!!!!!!!!!!! food was terrible to much salt almost made...

Nutrisystem / The stuff is terrible

Va
Valerie on
NutriSystem Nourish www.nutrisystem.com I ordered this system from the TV commercial. When I got it the food was so bad I could barely eat it. All the items that contained any type of tomato sauce tasted sour and seemed like they were spoiled. The chocolates ware all melted because the food has no dry ice or is not kept cool in any way. So the Arizona heat melted it. They should not be able to get away with the advertisement that is on TV. This stuff is terrible.
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