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Mr. Handyman Complaints & Reviews

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Mr. Handyman - Wisconsin, Waukesha - Do not use them!

Posted: 2012-12-27 by    Ruby1456
Complaint Rating:  0 % with 1 votes
Not worth my money!
Window frame came apart - it took Chad of waukesha, WI 5 minutes to run two screw through it. He did not have glazing - how do you not have glazing if you know you are coming to repair a window?! Now I have to get someone else to finish the window.
Since I was paying by the hour, I had him repair a latch on the garden gate. He screwed in a 6' piece of wood - shabby shabby shabby!
And he charged me $20 for materials! 4 screws and a piece of throw-away wood cost $20!! When I scheduled this appointment, dispatch did not tell me anything about materials...

Mr. Handyman - Do not hire

Posted: 2011-09-05 by    roadangl
Complaint Rating:  0 % with 0 votes
I think Mr. Handyman should do some background check on those individuals they use to do work. I hired Michael Darcy of Roslindale, MA to do some work on a home I was renovating. We were working under a deadline, but there was plenty of time to complete the job. Mr. Darcy left a job half finished, dumped all his paint cans on the property and never returned. I tried to contact him, but he never returned the calls. I have no idea what happened or why he quit in the middle of a job, but I want to warn those of you who use this service to stay away from Michael Darcy....

Mr. Handyman - Poor job

Posted: 2011-08-22 by    neerajr
Complaint Rating:  0 % with 0 votes
I used Steve Boehler of monmoth county, Mr Handyman

The door replaced came off the next day.
The paint touch on basement stairs was so shabby, even my 2 year old can do a better job.
The job was to paint 1 basement wall but the paint used was different color and it spilled over to adjacent wall....

Mr. Handyman - Waste of Time

Posted: 2011-08-03 by    jsocha
Complaint Rating:  0 % with 0 votes
This is the email I sent to the handyman and I received a phone call from someone in the office saying they were very sorry. They also told me that I would hear from the comapny owner. It has been 3 weeks and I have not heard from them and I have a sneaky suspicion that I will not. "I had an appointment set with you on June 30th. My estimated service time was for 6 hours with an appointment at 8am. The handyman was a twenty minutes late but he did call to let me know that would be the case. The handyman sent my wife to the hardware store three times throughout the day, one of which because he told...

Mr. Handyman - Rip off

Posted: 2011-07-27 by    arabaca89
Complaint Rating:  0 % with 0 votes
I hired Mr Handyman to install a new range top and the technician showed up late, had no idea what he was doing and took 6 hours to do a job that a competent person could have done in about 2 hours. I felt sorry for the guy who is just trying to make a living but he had limited experience, told me that Mr H provided no training at all except for how to "up Sell" and billed his time at over $100 per hour (really-no lie). Apparently this is another quizos type franchise that will probably go away - but beware of the slick adds....

Mr. Handyman - Bad service

Posted: 2011-07-26 by    lrubery
Complaint Rating:  50 % with 2 votes
Calvin came to my home, as a handyman, to replace an existing lighting fixture, change out a faucet and hang a ceiling fan. After 2 and a 1/2 hours he still hadn't even gotten to the ceiling fan... he installed the faucet, however now my hot water didn't work at all and he installed and OBVIOUSLY damaged (don't know if he damaged the lighting fixture) lighting fixture. He didn't leave behind the boxes or the old lines (he left to go to Lowes for 1/2 an hour to buy new lines for the plumbing). You would think that knowing he was installing a faucet he would bring new lines......

Mr. Handyman - Bait and switch!

Posted: 2011-06-29 by    rochester99
Complaint Rating:  100 % with 1 votes
We had a terrible experience with Rick the Handyman in the Rocheter, NY area. We got his name from the newspaper and called him over for a quote. The quotes were fair but once he started the work, he'd stop and say that he needed more money to complete it. He started to grout our tile, then stopped and asked for more $. He got halfway through installing a bathroom faucet and demanded more money. When I refused unless he provided a better explanation, he said "fine, I'm done" and walked out. We were left with a half-installed faucet. He pulled a straight up bait & switch tactic and left...

Mr. Handyman - They suck

Posted: 2011-06-22 by    toddmpire
Complaint Rating:  0 % with 0 votes
I used to work at a Mr Handyman for about a week. I was a customer service sales agent who took the phone calls. I found the rates and service a complete rip off and the product was not an easy sale, other than to the vulnerable and those who just had no other option. Today I called to get the address of the location and the dates of my employment. I called the office number and reached a girl in an entirely different city who couldn't verify her ass from a hole in the ground. She did not know the physical address of the location nor could she do anything but email someone there. I called corporate....

Mr. Handyman - Stay away

Posted: 2011-05-31 by    Csheyr
Complaint Rating:  67 % with 3 votes
Called them to fix a leak in my toilet. The guy on the phone stated that it sounded like a washer had worn out from where it was leaking. He said that would be a fairly easy job. So the repair guy comes out the first time. When asked what he thought was wrong, he named a couple of different things, and this was after he looked at it.

Eventually, tells me the problems fixed but doesn't really answer my question about what was originally wrong. At that point I was just glad it was fixed. An hour after he leaves, toilet is leaking again. I call them back and find that the guy not...

Mr. Handyman - Florida - Lies & Deception

Posted:    gatorbaiters
Complaint Rating:  100 % with 2 votes
I bought in to their "On Time - Done Right" ads but what a joke. The poor guy they sent to my house didn't know what the **** he was doing and admitted he had no training except doing some apartment maintenance. A little internet investigating later these guys are franchised and are using some guys contractors license # who lives in california, but they tell people when they call that he has a florida license. Crappy work and dishonest advertising and this cant be a legal way to do contracting....

Mr. Handyman - Total bill for forty-five real work minutes, $490

Posted:    Trundeman
Complaint Rating:  0 % with 3 votes
I used Mr. Handyman in Murphy, Texas. They came out saw that I needed a piece of wood, went to the store for an hour and that cost me $90 for a store visit 5 minutes away. They did forty five minutes of work and then waited three hours for the paint to dry before finishing. Those three hours of waiting cost me an additional $270. What a joke. What a crooked company. Total bill for forty-five real work minutes, $490. Repair was lousy....

Mr. Handyman - Extremely unprofessional technician

Posted:    Meskntine
Complaint Rating:  100 % with 1 votes
Never use them. They gave a verbal quote and tried to charge me twice as much. Had them do a drywall job from start to finish with painting. Said we didn't know baseboards were involved almost all finished houses in so cal have baseboards. I would never use them again. Extremely unprofessional technician. Most of the time sitting out in his truck. Used all my bathrooms and clogged up the toilet. What a loser and what an unprofessional company. Never again!...

Mr. Handyman - Do not ever purchase a gift certificate from this company

Posted:    Sotnikov568
Complaint Rating:  0 % with 0 votes
I received a $500.00 gift certificate for Mr. Handyman.com from my sister. There were a couple of projects around the house that we knew needed to be done, but both my funds and time are limited. She thought this service would make a great gift. Wow- was she ever wrong! This generous gift has turned into a nightmare. I contacted the local office in Oak Park, Illinois and inquired about having some electrical work down. At the time, I specified that I did have a gift certifcate and also, that if the electricl work proved to be more involved, that I would prefer to use the gift certifcate on another...

Mr. Handyman - Do not hire this contractor

Posted:    Steaman
Complaint Rating:  100 % with 2 votes
DO NOT HIRE ThIS CONTRACTOR! I hired him to paint my house and build a fence along one property line. He gave me a verbal bid of $2500 then tried to collect over $5, 000 from me. He took me to small claims court when I refused to pay. He left the North side of my house exposed to the elements all winter, scraped but not primed nor painted. He also left gaping holes in rotten window trim and never secured it for the winter. I ended up finishing the work myself, including going back and adding screws to the fence pickets that he had only air nailed in. This man says he is insured and licensed and...

Mr. Handyman - I'll never, ever use them again

Posted:    Pollimer
Complaint Rating:  71 % with 7 votes
The guy that worked on my project didn't have the experience or the patience to do the work. Where do they get these clowns from...they look like McDonald's employees all dressed up in stupid looking uniforms and act like they never graduated high school. I'll never, ever use them again. Oh, and they are the most expensive out there...I guss they spend too much on the uniforms....

Mr. Handyman - Awful, awful, awful

Posted:    Brokast
Complaint Rating:  100 % with 2 votes
Mr. Handyman Sales Manager (Robert) came out to look at our job on Monday night, told us: 1) "I guarantee an estimate within 24 hours" and 2) "There is no money paid until the job is done". On Wednesday (48 hrs later) he called with an estimate and said that 50% downpayment is "normal". We were arranging for a loan with the credit union and wouldn't have the money until after work on Friday, so he agreed to come to the house on Monday (Memorial Day - a day off for my husband and I) morning at 9am. No word from him by 10am, so called his cell and left a message, then called what I thought was...

Mr. Handyman - South Carolina, Mt. Pleasant - Availability of Service

Posted:    Sam Crumlish
Complaint Rating:  100 % with 1 votes
In September 18, 2008, after torrential rain, I discovered that the roof of my screened-in porch was leaking quite badly. I called Mr Handy Man and Mr. Eli Tripps was sent to fix the problem. He must've fixed the problem because we experienced no more leakages until December 18, 2009, when practically the whole country experienced heavy downpours. On December 18, I contacted both Mr. Handy Man and its owner, Mr. John W. Heeke, by voice mails and e-mail. I received no response and I have been trying ever since.

I would have though that in times of severe weather, roofers would've...

Mr. Handyman - Outrageous charges

Posted:    Naxal
Complaint Rating:  86 % with 7 votes
Services and Installation of water faucets and hookup of an ice maker. The service person was late (3 hours) and gave me an estimate on what the cost would be to install 2 faucets and 1 ice maker hookup. It took him 7.5 hours to do. His intent was to inflate the costs so make money. There fees are over 100 dollars per hour. This is outrageous. I was a very dissatisfied customer and will never in my life call on them again. They have a lousy way of doing business....

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