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Mate1 Complaints & Reviews

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Mate1 - Delaware, Wilmington - Cancellation

Posted: 2013-04-13 by    msela
Complaint Rating:  67 % with 3 votes
Mate1 took money from my account without authorization today while I was still in the middle of cancelling my account, since then I have gone and cancelled my account and I have composed a request for refund letter and contacted my bank account.

The issue I am having at the moment is it is Saturday, and in order to qualify for a full refund you need to submit your request within three days after you have been billed. My letter won't be there in time for the 3 days grace and we don't even have a UPS Store around this small town....
Complaint comments Comments Complaint country United States, Delaware, Wilmington Complaint category Online Scams

Mate1 - no service

Posted: 2013-01-28 by    Richard J Bekier
Complaint Rating:  0 % with 0 votes
Mate1 have taken £23 from my account, and I am NOT getting the service! everytime I go to mate1 it's the same old.It wants me to subscribe! Sort it out please.The money was taken out last Monday! I am one of the people who cant afford this and want my money back! or want the service for another month, it's only fair right?....
Complaint comments Comments Complaint country Canada Complaint category Unauthorized Charges

Mate1 - scam site

Posted: 2012-10-03 by    becareful674
Complaint Rating:  100 % with 3 votes
OK, I am about to finish my month on Mate1. The negative comments continue to be true. Let me say that I signed on to this five years ago, and it was NOT like this. I did meet people. NOW, it is ONLY a den of porn stars, and marriage scams. I found only one person that was where they said they were, and she was in Malaysia. Mere in Ghana, Nigeria or Malaysia but claimed they were in the US, on their profile. If you take one line of their profile and put it into Google, you find that very often that same line is associated with many pics on different sites. I blocked 40 people who directed you to...
Complaint comments Comments Complaint country United States Complaint category Other

Mate1 - Scammer/hacker alert

Posted: 2011-05-10 by    estelle
Complaint Rating:  0 % with 0 votes
While on MATE1 dating site, I communicate with this man for 2 1/2months
he repeadly ask me for money here their e-mail patrick_papka, patrickpa022
(P. Alex.) lastorder18 all at yahoo. On my webcam I saw i cacausion male appro.58, one black male appro. 20 year old. Watch out for those 2....
Complaint comments Comments Complaint country United States Complaint category Online Scams

Mate1 - Alabama, Birmingham - Credit Card Over Charge

Posted: 2011-02-11 by    Heart521
Complaint Rating:  0 % with 1 votes
During the month of October 2010. I received a message from (Mate1) regarding their offer of a three day trial for $1.95. I accepted the offer for only three days. After the three day trial was up. Mate1 continue to bill the credit card for an additional $63.00. The point was, it was my sister credit card and she only authorized them to take the $1.95 out of her account. My sister had to go to her bank to have theses charges removed and cancel her credit card. After the card was canceled. Mate1 added a $49.95 charge per month to my account. As of February 11, 2011 Mate1 still has the $49.95 posted...
Complaint comments Comments Complaint country United States, Alabama, Birmingham Complaint category Credit Cards

Mate1 - unauthorized billing

Posted:    BobInNewOrleans
Complaint Rating:  100 % with 1 votes
Mate1.com charged me $49.95 without my knowledge or permission from an old account I had closed a long time ago....
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Mate1 - Ohio, Hicksville - membership cancellation

Posted:    Dick McCreery
Complaint Rating:  22 % with 9 votes
I have emailed Mate!.com on three different complaints, asking for a cancellation of membershipwith no response from them and they continue to take the fees formembership out of my checking account. I want to cancel aid membership and to be able to get the fees back into my account. Please help me with this problem....
Complaint comments Comments Complaint country United States, Ohio, Hicksville Complaint category Online Dating Services

Mate1 - Oklahoma, Henryetta - keep charging for something I do not use

Posted:    robertpannell@att.net
Complaint Rating:  100 % with 1 votes
I notified the company that I did not use this account. I already have an account with this company using robertpannell@att.net and the fee is taken out of my account [First National Bank, Henryetta, Ok] I have another Email address kadebpannell@att.net and it become connected with Mate1. It could have very well been my fault. I contacted Mate1 and was told that no tranactions were used for the month I called they would refund that fee. Mate1 keeps taking money out for that email address and no mrefund was received. The fee is taken out of another account I use [American Exschange Bank, Henryetta,...
Complaint comments Comments Complaint country United States, Oklahoma, Henryetta Complaint category Online Dating Services

Mate1 - Money scam

Posted:    dissapointed again
Complaint Rating:  100 % with 3 votes
This girl named Mary says in Perth on profile but then when you call in Kulua lumpa and needs money to come see you fornflights etc and wants it her way good talker but havin been scamed before i say no i pay for tickets as my agent in australia has control on changes and cancelations so i couldnt be scammed well she, s still there at mate1 and on Yahoo chat doing this to others Les proof of all conversations and emails available on request watch this girl named MARY
See photos atached the worst part is the use of children to make you feel sorry all photos to do with us she what come here...
Complaint comments Comments Complaint country Malaysia Complaint category Online Dating Services

Mate1 - Wisconsin, Peshtigo - not able to cancel

Posted:    upnorthman1
Complaint Rating:  50 % with 4 votes
well this company wont let me cancel my membership i want it canceled now before they take more money out. if this dont get canceled i will seek legal actions on this company. very upset customer and disasifed and also u leave members organsiztion u putting russian woman on there all they want is ur money. hope u can fix this problem....
Complaint comments Comments Complaint country United States, Wisconsin, Peshtigo Complaint category Online Dating Services

Mate1 - Wisconsin, Milwaukee - did not apply my 1.95 for free 3 day trial

Posted:    anthony davis
Complaint Rating:  0 % with 0 votes
Last nite my brother Micheal Sledge entered his credit card so that I could access the three trial of your service. I recieved conirmation but still can't properly access the service. I would like the three day free trial, but if not take the charge off his card....
Complaint comments Comments Complaint country United States, Wisconsin, Milwaukee Complaint category Credit Cards

Mate1 - Ontario, Pembroke - Can't login in

Posted:    kfir
Complaint Rating:  50 % with 2 votes
I'll be on mate1 when the screen freezes, a pop up comes up and says my popgaurd is interfering, so I log off check my pop up gaurd it isn't even on, then I go back too mate1 and I can't log on, or even get into it. I find this annoying since I'm paying too use this site. Why is this happening?...
Complaint comments Comments Complaint country Canada, Ontario, Pembroke Complaint category Online Dating Services

Mate1 - Florida - suscription

Posted:    Luis Figueredo
Complaint Rating:  100 % with 1 votes
This Agency charged me two months of service, without my authorization, charging my credit card, I don, t really know how they got the card number, I am positive I never send them, that information...
Complaint comments Comments Complaint country United States, Florida Complaint category Credit Cards

Mate1 - Emiley Lewisskyy <emiley_lewiskyy@yahoo.com>

Posted:    Haroldo Lara
Complaint Rating:  67 % with 3 votes
This annoucement for a mate made in MATE1 could cover a fake person or fake photo, under not too clear organization of persons in Ogorodu -Lagos - Nigeria.<br />
Worth to check in about it. Could hide cheeting goodwill members MATE1...
Complaint comments Comments Complaint country Nigeria Complaint category Fake & Novelty ID

Mate1 - MY SEX IS A WOMAN LOOKING FOR A MAN NOT A WOMAN I REPEAT NO WOMEN .

Posted:    jojo4026
Complaint Rating:  100 % with 2 votes
I AM JOJO4026 I WANT OFF OF YOUR MATE1 I WILL BE NOTIFYING MY ATTORNEY IF I AM NOT REMOVED IMMEDIATELY. I AM NOT SEARCHING FOR WOMEN . I MIGHT HAVE PUSHED THE WRONG THING I AM NOT INTERESTED IN WOMEN BELIEVE ME. I DON'T WANT TO HEAR FROM YA'LL AGAIN. I DO NOE WANT ANY E-MAILS FROM MATE1 EVER. GET ME OFF!!!...
Complaint comments Comments Complaint country United States Complaint category Online Dating Services

Mate1 - New York, New windsor - want to unsubscribe membership

Posted:    ddmdunn
Complaint Rating:  65 % with 17 votes
i have called them several times to stop my membership. i get put on hold & then after a certainh amount of time passes i am disconnected....
Complaint comments Comments Complaint country United States, New York, New windsor Complaint category Online Dating Services

Mate1 - Women Protect Yourself!

Posted:    Mate!-Taken Advantage of!
Complaint Rating:  0 % with 0 votes
I signed up for the site and meet this man from Long Island, New York, that posed as an engineer. I would beware of any person, within the United States and United Kingdom. These was differeent because the men shower you with gifts until they get needy and run out of money. The men are usually divorced or widowed like the one I met and always has children usually a daughter in high school. Since I called things off my mail box it filled with different men trying to men me. I contacted the site and they were not very helpful. They did not even remove the user to protect other women. I would stay...
Complaint comments Comments Complaint country United States Complaint category Online Dating Services

Mate1 - continue to bill after canceled

Posted:    Jerry Dunbar
Complaint Rating:  100 % with 1 votes
Continue to bill my credit card after cancelled membership, could never get there email service to work...
Complaint comments Comments Complaint country United States Complaint category Family & Relationships

Mate1 - billing for services not ordered

Posted:    charles malone
Complaint Rating:  100 % with 2 votes
I am being billed $49.95 a month for services I don't want, when I talked to customer service they say I need a password, which I never had, need to stop being billed!!...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Mate1 - Louisiana, Lafayette - not receving mail

Posted:    Jamie
Complaint Rating:  0 % with 0 votes
This site is ok. I have a lack of mail concern. I have complained once already.
My personal address gets notifyed I have mail from mate 1. I log on from personal and see I have multiple messages. I try to open and I am informed I need sign up for a three day trial. I am already a paying member, . so why do i have to sign up again.
If I go to my internet server, I can automaticlly log on. And i have no messages. Is this a Scam to get more money? I am disappointed, because I could have other choices I do not know about.
Email at jpfautoandtruck@cox.net with response.
Thank...
Complaint comments Comments Complaint country United States, Louisiana, Lafayette Complaint category Online Dating Services

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