Complaint Rating:

If you want to be scammed MagicJack is the right company for you. They advertise your credit card will not be charged give a 30 date but they fail to tell you is your 30 free trial starts the day of your order and in two days they bill your cc the full amount they don’t have customer service...

Complaint Rating:

When I ordered I was advised on chat that the 30 day trial period starts from ACTIVATION. Just short of 30 days, I discovered that their "live chat" Link does not work, "link not available", then the MagicJack "live help" buttons send you on a chain of buttons that...

Complaint Rating:

I had ordered Magicjack off of their website. Once I received the device I realized that it would not work with my area code. Once I contacted magicjack; via their chat sessions. (Since they don't have a phone number you can call.) They insisted that I keep the device but could not tell...

Complaint Rating:

I purchased a Magicjack in July of 2008 and it never worked properly. I spent countless hours of my valuable time trying to "troubleshoot" the problem. The customer care representatives didn't listen to my problems. They would give me automated responses. Over the period of a...

Complaint Rating:

We tried Magic Jack for the free 30 day trial (free... lol). Even when it was working, there was at least a 30-60 second delay on outgoing calls, as well as incoming... you answer the phone and hear nothing (on the callers end it is still ringing, even though you have picked up). Then it just...

Complaint Rating:

This device was totally inoperable. There is no one to talk to when you place your order, no one to answer if you want to return, and no clear info if you want to return it- you have to somehow find an order #, and delivery #, and you have no way to know what these are from your package, to...

Complaint Rating:

1- Not customer service.Definitivamente, sin servicio al Cliente.

2- False International rates. Llamadas Internacionales, mucho
más caras, de lo anunciado.

3- Sending magicjacks, don' t order, and off course charging
costumer. Mandan extra...

Complaint Rating:

I got my Magic Jack early on. They did not let people know that not all area codes are available - don't know if they disclose that now before you buy the magic jack. My local area codes is not available, so I have to use an area code for a different city than where I live; and I bought...

Complaint Rating:

Magicjack is a big ripoff, my magicjack worked half the time, other times it would disconnect or have terrible static or a couple of times the people i have called could not even hear me, though i could hear them perfectly. The only way to contact them is through their website, through a live...

Complaint Rating:

Magicjack overcharged me for the initial amount which was supposed to be 39.95 I wound up paying 89.95. Then they tried to charge me again the next month 39.95 fortunately I caught it before they could do anymore damage. My bank told me about the many complaints they have received from customers...