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Lifecell Complaints & Reviews

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Lifecell - Florida, Miami - Cheater and scam

Posted: 2014-09-26 by    DeniseL7
Complaint Rating:  100 % with 1 votes
I saw the ad on LifeCell online and went on to purchase the Trial package for the Lifecell skincare in US. It was courier to me to Singapore. Subsequently in the next 2 months, there are 2 unathorised transactions from LifeCELL! This company is a total scam and should be reported to the respective authorities in US. I am lodging to a complaint board in Singapore and has stopped the credit card transaction. There are 4 key problems with this company which I will be disputing against on laws of tort and misrepresentation:
1) The terms and conditions was ambiguous at the point before we order...
Complaint comments Comments Complaint country United States, Florida, Miami Complaint category Unauthorized Charges

Lifecell - taking money without concent on trial

Posted: 2014-08-29 by    juliabland
Complaint Rating:  100 % with 7 votes
I'm from England and saw this add for a trial product. I paid the shipping fee but read your concerns and cancelled it the next day. I received an email to confirm this and they then sent me a duplicate. I emailed them several times a day sorting this out but they have WITHELD RETURNS AND CHARGED ME FULL PRICE WITHOUT MY KNOWLEDGE OR AGREEMENT. I am due in hospital next week and they have taken no STOLEN as it was with without my knowledge 189 dollars. And they are demanding I send them the product back and pay for returns. I am contacting the consumer complaints England for this scam but hope...
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

Lifecell - product does not work

Posted: 2014-08-19 by    Over Selling - Disappointment
Complaint Rating:  100 % with 2 votes
Product not effective. I did not place a second order but received a call from my credit card bank and managed to stop payment on time. Emailed them to say that I am not interested in the product same day that I received an email that they are preparing to send product. However, 3 days later received email from DHL to say that product is shipped and is on its way. Fortunately for me no damages thanks to quick thinking of my bank to stop and cancel the card....
Complaint comments Comments Complaint country Singapore Complaint category Health & Beauty

Lifecell - Fraud

Posted: 2014-05-30 by    Krystal lee
Complaint Rating:  100 % with 8 votes
Lifecell is a beauty product designed to make wrinkles disappear. They advertise on their website for a free trial. In the instructions and terms it states that you WILL NOT BE CHARGES THE $189.00 UNTIL AFTER YOU HAVE HAD THE PRODUCT FOR 30 DAYS. I, too, like all of the other statements, was charges the $189.00 plus the shipping and handling. I cannot testify to the whether the product works or not because I could not get past their shady business practices to use the product. I have had to close my debit card account so they could not charge any more charges to my account. I did not trust them...
Complaint comments Comments Complaint country United States Complaint category Cosmetics

Lifecell - Lifecell Anti Aging Cream

Posted: 2013-11-01 by    selinak777
Complaint Rating:  100 % with 7 votes
This company South Beach Skin Care took $189.00 from my bank account without my authorization. They were offering a free 30 day trial of their anti-aging face cream emphasizing that you only had to pay $2 and change for Shipping and Handling. A few hours later I went to withdraw cash and saw that I had none because $189.00 was withdrawn. I was stunned. I am unemployed and never would have consented to $189 per month being withdrawn from my account. When I called South Beach, they claimed they couldn't cancel (even though I never consented) because they had already shipped the product (we were...
Complaint comments Comments Complaint country United States Complaint category Scam & Fake Checks

Lifecell - deducted credit card after cancelation of product

Posted: 2013-09-20 by    Christine Baker
Complaint Rating:  100 % with 4 votes
I placed an order for a trial of Stemcell which advertised an amount of approx $14.00, however I immediately found many complaints in regard to Lifecell and how they automatically bill after a month. I sent an email cancelling the order however the order arrived at my address in Australia. I sent the package back to Lifecell unopened and emailed to LifeCell notifying them of this. I also said that I did not want any amounts deducted from my credit card.
Today I noticed an amount of $211.00 taken from my credit card.
This is incredibly upsetting as I cancelled the product and returned...
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

Lifecell - feel scammed

Posted: 2013-04-04 by    grammie07
Complaint Rating:  100 % with 18 votes
Ordered their trial cream for anti aging and was charged postage. I thought it was a sample not a lifetime commitment. You are required to give a card to put the $1.25 postage charge on.I used my debit card. I was away for easter and came home to a letter from the bank saying I was overdrawn. There was a charge of $189.00 on my acct from lifecell and an additional fee of $32.00 from the bank. Never was a price mentioned . Now I have to send back the trial tube and pay for that postage to get my refund but I'm still out the $32. I feel I've been scammed. When I called their number 1-866-977-1412,...
Complaint comments Comments Complaint country United States Complaint category Cosmetics

Lifecell - Very bad customer service

Posted: 2012-11-11 by    Silviah
Complaint Rating:  90 % with 10 votes
I heard So much about Lifecell I just had to try it out, I loved the idea of using just one cream for eyes, face, neck and even lips and chest day and night. I ordered the free trial and waited patiently for it to arrive. Finally after 2 weeks I called to ask if they had shipped it out and they informed me they had. I never received it so I asked them if they would send me another one. Finally I received the tube of this magical miracle in the form of a cream and used it for about a week. I didn't really see or notice any positive results and my skin felt dri but I wasn't going to give...
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

Lifecell - Florida, Miami Beach - The company is a SCAM and the product is NOT EFFECTIVE

Posted:    Kristi W
Complaint Rating:  97 % with 185 votes
These people are liars and thieves. I will continue to post my experience with them wherever I can in order to prevent someone else from having the same experience.

When LifeCell was ineffective, I attempted to make contact as instructed to return for a refund. They did not return calls placed over a 3 month period. When some guy named Chris finally did answer the phone, and I explained to him that I had been leaving messages for months, he told me to return the product immediately, which I did. He even looked my information up on the computer so he knew exactly when I received the...
Complaint comments Comments Complaint country United States, Florida, Miami Beach Complaint category Health & Beauty

Lifecell - Ontario - Ineffective

Posted:    Ann Russell
Complaint Rating:  93 % with 15 votes
LifeCell is sold in a tube. The first time I tried LifeCell the product resulted in improvement with respect to undereye puffiness; plumping of facial lines and of lips; and some firming of the eye area. The improvement wasn't amazing but I was pleased with the results.

There was a difference in colour and consistency with the second tube of the product. The colour was lighter and the consistency was greasy. In a matter of minutes (no exagerration), it caused small red bumps and whiteheads to appear and then enlargement of facial pores and did nothing that the first tube had....
Complaint comments Comments Complaint country Canada, Ontario Complaint category Health & Beauty

Lifecell - Florida, Miami Beach - return policy

Posted:    jasmine Bishop
Complaint Rating:  98 % with 172 votes
I ordered the Lifecell skin care product on a 30 day guarantee or no charge to a credit card, which you had to provide to order. I contacted the company 15 days after recieving and emailed and called stating i was cancelling my trial and did not want any charges to my card. I even asked them what I needed to do if i needed to return the product . I recieved a confirmation of my email that there would be no further shipments. There was no instructions on whether to send it back, just that they had received my cancellation and would care for.

I see on my credit card statement they billed...
Complaint comments Comments Complaint country United States, Florida, Miami Beach Complaint category Cosmetics


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