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Just Flowers Complaints & Reviews

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Just Flowers - delivery time & arrangement

Posted: 2014-07-17 by    sleigha
Complaint Rating:  0 % with 0 votes
Ordered flowers on at 7:21 am PST 7/16/14 for deliver that same day. Flowers were delivered the next day at 10:30 am CST. Fortunately the flowers were for a memorial service that didn't start until 1:00 pm CST on 7/17/14. I didn't receive a confirmation on delivery until I called. The arrangement I ordered could not be filled as pictured on the website. I understand that changes/substitutions may need to be made, however I asked if there was anything on their site that resembled the new arrangement. I was told no several times. They kept saying that they couldn't take a picture of...
Complaint comments Comments Complaint country United States Complaint category Flowers Delivery

Just Flowers - Did not deliver when promised

Posted: 2014-02-18 by    MarcodG
Complaint Rating:  0 % with 0 votes
I ordered A valentines Gift For my wife on 02/13/14 to be Delivered on 2/14/14 I paid $80.00 for a small bear & 3 roses, Now that might be excessive but I paid it fro the simple fact that it was going to be for valentines day gift, Well Valentines came and went & no flowers !I didn't receive the product until 02/17/14 Now I wasn't Happy about that at all, I didn't want a full refund may just a percentage back at 1st I asked for $20 but would settle for $15 THEY ONLY OFFERED ME $7 at The end of Everything the offered me $10 dollars which I felt like that wasn't very fair at all...
Complaint comments Comments Complaint country United States Complaint category Flowers Delivery

Just Flowers - Guarantee for delivery not met.

Posted: 2014-01-05 by    MMVOLDOG
Complaint Rating:  0 % with 0 votes
Ordered flowers within time for same day delivery. Met the 4 hour cutoff. When e-mail receipt was received it stated flowers would be delivered Sunday. When flowers were not received Sunday I called customer service. The rep was very rude and would not uphold the company rules or guarantee for delivery. When I tried to cancel the order the rep said they could not cancel. According to the website, you can cancel if the order is not complete ( out for delivery or already delivered ). The florist has not even made the arrangement at the time of my call. I will never use Just Flowers again and I suggest...
Complaint comments Comments Complaint country United States Complaint category Flowers Delivery

Just Flowers - California - Horrible Experience

Posted: 2013-08-11 by    Don't Buy from this company
Complaint Rating:  0 % with 0 votes
Horrible experience with Just Flowers. Ordered flowers for a funeral 3 days prior. Received a phone call 10 minutes before arrangement was to be delivered telling me that they couldn't find any florist that was open and could not deliver. Wanted to deliver 2 days later. Totally unacceptable!! Did not care that they couldn't deliver on time and would not offer any courtesy or complimentary service. WILL NEVER USE AGAIN!!!...
Complaint comments Comments Complaint country United States, California Complaint category Other

Just Flowers - California, Los Angeles - Company lies

Posted: 2013-02-28 by    bonniedissatisfied
Complaint Rating:  100 % with 1 votes
My son ordered flowers to be delivered to his Valentine ON Valentine's day. Just Flowers was happy to take his order and his money, saying they would be delivered on Valentine's day. At about 8.00 p.m.on Valentine's day they notified him that "due to the high volume of orders on Valentine's day (duh), they would not be delivering his order until the next day." My son told them he just wanted to cancel the order for the obvious reason that it was for Valentine's Day, and also that the girl he was sending them to would be out-of-town for the next five days and wouldn't...
Complaint comments Comments Complaint country United States, California, Los Angeles Complaint category Flowers Delivery

Just Flowers - California - No flowers, no contact from vendor

Posted: 2013-02-15 by    Ahmayz
Complaint Rating:  0 % with 0 votes
This is a sham. I placed an order for Valentine's Day delivery. No flowers were delivered that day-- this is now the 15th of Feb, day after. Called the company since 7:30 am. All I get is an automated response-- to call back later--it is now 11:13am. I emailed through their link: no response. At least some kind of status- not this silent treatment!!! What kind of business is this? $82.00 of my hard earned money plus the emotions that go with this order. I say they are thieves. I will tell my friends- word of mouth to let them know about this rip off. i plan to take this to the Better Business...
Complaint comments Comments Complaint country United States, California Complaint category Flowers Delivery

Just Flowers - WRONG FLOWERS

Posted: 2012-06-04 by    SHERRI_001_001
Complaint Rating:  0 % with 0 votes
On Thursday 05/31/2012 at 10:55 PST, I placed an online order for my daughter’s birthday. I ordered the White Grandeur which has her favorite flowers Lilies this is the description of the order: (White Grandeur A splendidly pure and stunning arrangement of all white bursts with floral beauty and sweet scents. Assorted lilies and other fresh flowers create a gorgeous medley of fragrant blooms, making this an ideal gift!) Here is the picture of what I ordered.
No where on the order does it say roses, mums or daisies. Here is the picture of what my daughter received. The quality of this...
Complaint comments Comments Complaint country United States Complaint category Flowers Delivery

Just Flowers - California, Los Angeles - Flowes a JOKE!! POHOTO SHOP PICS

Posted: 2012-05-17 by    Tony O.
Complaint Rating:  0 % with 0 votes
They sent a picture to the florist that should have been $59.99 + $10.00 bouqet for my wifes B-Day & Mothers Day it was'nt worth $30.00 according to the florst who deliverd it. They never gave the florist time bus. closed or not to contact my wife. They tired to deliver at 6pm left a msg on my wifes phone. Their all in another country, delivery it arrived 2 days later!! RIP OFFS DON'T ODER STAY AWAY...
Complaint comments Comments Complaint country United States, California, Los Angeles Complaint category Other

Just Flowers - California, Los Angeles - Bad product

Posted: 2011-07-15 by    Angie Urquhart
Complaint Rating:  100 % with 1 votes
I went to their website 7/14 to check a delivery time frame, began placing the order, but canceled when I wasn't confident that the product would arrive on time. This was for a funeral on 07/15/11 and it needed to be at the funeral home no later than 11 am. I RECEIVED A CALL FROM THEIR REPRESENTATIVE who wanted to know if I needed help with my order. I was very impressed that they would call me and try and help, so I gave them a chance. I explained my concern and also I really didn't feel like I could absorb over $60 for the arrangement so that was my reason for terming the order. He asked...
Complaint comments Comments Complaint country United States, California, Los Angeles Complaint category Business & Finances

Just Flowers - California, Los Angeles - False advertising

Posted: 2011-07-13 by    Jill224
Complaint Rating:  100 % with 1 votes
I don't need to repeat what everyone else has said. They don't deliver what they are selling and many have lost thier window of necessity, ie, funeral, someones birthday..etc. It is important to note that there are hundreds of complaints on many different websites - but the only organization that is responsible for holding these people accountable is the Attorney General in California. Everyone with a complaint against Just Flowers - please go to the AG website and file your compaint there. Here is the link: oag.ca.gov/contact If enough people channel thier information to the right place...
Complaint comments Comments Complaint country United States, California, Los Angeles Complaint category Flowers Delivery

Just Flowers - Texas, Dallas - Mother's day Ruined

Posted: 2011-05-09 by    daso
Complaint Rating:  0 % with 0 votes
My name is Sofa Ipes and on the e 5th of this month I place an order from your website. The order total amount paid was over one hundred dollars, but the bouquet that mom got did not even look like if it was worth more than 50 dollars. The arrangement had almost no flowers in it, nothing like the one in the picture online. I understand that it was not going to be exactly like the one I saw online, but I WAS NOT EVEN CLOSE to look nothing like it. I also requested for it to be delivered on mothers day and guess what? It was not, it was delivered on Saturday when there was no one at home and my brother...
Complaint comments Comments Complaint country United States, Texas, Dallas Complaint category Flowers Delivery

Just Flowers - California, Los Angeles - Non Delivery of Flowers & Gifts

Posted: 2011-02-15 by    Nishant Qazi
Complaint Rating:  0 % with 0 votes
This sis the 2nd time in a row that Just Flowers have defaulted their commitment by their poor service. I'm from India and my girl friend is in Usa. I ordered flowers through their website on Non 28th, 2010 but only half the parcel was delivered and it took me numerous calls from India to coordinate with these unprofessional people about the delivery.
again now i ordered flowers for my girl friend that were to be delivered on Valentine's Day. they charged me full and even extra also for the delivery, but the flowers were never delivered. I want you to take some concrete action...
Complaint comments Comments Complaint country United States, California, Los Angeles Complaint category Flowers Delivery

Just Flowers - Bad company

Posted:    Gin K
Complaint Rating:  0 % with 0 votes
DO NOT ORDER FROM JUSTFLOWERS.COM Just like so many other complains on this board, I paid for a service, and did not receive that service!

I placed an order with JustFlowers.com to have a dozen roses delivered to my son's girlfriend the next business day. They GUARANTEE delivery, according to their website. However, this is not the case.

At 6:30 pm the following day (day of delivery), I received a call from my son telling me the flowers had not been delivered. When I contacted JustFlowers, I was told that a manager had a left a message on my cell phone, asking...
Complaint comments Comments Complaint country United States Complaint category Photo Services

Just Flowers - Kentucky - wrong flowers sent

Posted:    Gay Brock
Complaint Rating:  0 % with 0 votes
I ordered a bouquet of fresh cut flowers online with Just Flowers. After ordering and paying with my credit card I got a call saying that the florist didn't have the flowers that I ordered and would I settle for purple lilacs. I said that would be fine but when the basket arrived it was yellow mums. I was in shock and the florist was surprised at my reaction. I've tried for 2 days to get this resolved with Just Flowers. My flowers were to cost me $33 with a $5 coupon for a cost of $28. They charged me $40.98. I will never ever deal with them again. They also charged me $10.99 for their...
Complaint comments Comments Complaint country United States, Kentucky Complaint category Flowers Delivery

Just Flowers - California, Los Angeles - Poor Floral Service

Posted:    Flower Shopt Owner
Complaint Rating:  0 % with 1 votes
For complaints about Just Flowers, go to the top:

Corporate Headquarters
JUST FLOWERS, INC.
NELSON GARRETT, owner
2127 WESTWOOD BLVD 200
LOS ANGELES CA 90025-6330
Phone: (310) 446-6242...
Complaint comments Comments Complaint country United States, California, Los Angeles Complaint category Flowers Delivery

Just Flowers - North Carolina, Thomasville - no delivery

Posted:    faye kee
Complaint Rating:  50 % with 2 votes
Family member passed . We were notified day before viewing. I called Just Flowers and ordered
Traditional Funeral Wreath for our family. I called them at 10:03AM. I was promised the
flowers would be at funeral home today as visitation is 7PM tonight. At 4:40 PM today I got
a calll advising they cannot deliver flowers until Sunday. I did not want them on Sunday.
She offered a $10.00 credit if Sunday would be ok. I repeatedly told her no. What started out
as a 149.98 arrangement, ended up 180.44. I told them to cancel the order and credit my
credit card. I...
Complaint comments Comments Complaint country United States, North Carolina, Thomasville Complaint category Flowers Delivery

Just Flowers - shell game with your order

Posted:    flowerfaerie
Complaint Rating:  100 % with 1 votes
To the person in Alexandria VA who is having an anniversary today... Don't know when you placed your order and faith in Just Flowers to make your delivery today... But here at 5:30pm they've called a shop in a neighboring city trying to get us to do it. Could be that the $4 dozen you had your heart set on (plus their charges) got refused by every shop in Alexandria at points throughout this day... Now at5:30 they call our city, TELL me this has to go today because it IS your anniversary and when they are told that we are not in Alexandria and cannot take any more orders for today for our...
Complaint comments Comments Complaint country United States Complaint category Flowers Delivery

Just Flowers - Delivery of Flowers

Posted:    duffymjd
Complaint Rating:  100 % with 1 votes
This company does not deliver on time and they lie about refunds and when they did make the delivery. They will NOT refund money and it takes weeks to even speak to them. They are basically a call center. DO NOT ORDER FROM THIS COMPANY. THEY ARE A FRAUD....
Complaint comments Comments Complaint country United States Complaint category Flowers Delivery

Just Flowers - Poor business

Posted:    Taylor
Complaint Rating:  0 % with 0 votes
I ordered one dozenPINK flowersto be delivered on April 13th. The flowers were two toned pink, not pure pink like I ordred. They were crammed into a small vase making it look like only a few roses. I called Just Flowers to explain this to them and they told me their policy is that they can substitute any time. I was never told this when placing my order. I asked them to either refund my money or send another NICE bouquet out again. They have been totally rude and repeat themselves over and over making every excuse in the book. Consumers, please do not order from this company. The pictures they show...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Just Flowers - Charges for delivery that didn't happen

Posted:    Keith
Complaint Rating:  100 % with 1 votes
I ordered flowers for a grandaughter who lives in the country. The flowers were not delivered and the customer service dept. tried to say I gave them the wrong address. They were given the right address and there are only three houses on the road. My daughter-in-law stood at her window and saw delivery truck drive by, turn around, and go back to town without making an attempt to deliver. This company is very incompetent due to the poor customer service. They speak very poor english and no matter what you say, the customer is wrong....
Complaint comments Comments Complaint country United States Complaint category Flowers Delivery

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