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Intelius Complaints

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Intelius

Posted: 2007-11-06 by Audrey Edwards  [send email]
Unable to contact!
Complaint Rating:  87 % with 45 votes
Look, I have been trying to contact intelius by phone for two days. I have been using my cell and have used all my minutes waiting for someone to answer the phone. How do I communicate with a live person? Any advise......
Comments United States Internet Services

Intelius

Posted: 2008-06-02 by dwayne goode  [send email]
MIX UP ON CHARGES
Complaint Rating:  80 % with 20 votes
i WAITED TO SPEAK TO CUSTOMER RELATIONS OF COMPANY SO LONG, I WENT TO SLEEP, WAS 20 MINUTES AND DID NOT GET RESPONSE.
I RECALLED AND WAITED ANOTHER 20 MINUTES AND DID NOT GET A RESPONSE.
I WAS CHARGED $57.90 FOR A REPORT FOR PERSONS ADDRESS AND PHONE NUMBER. WAS LED TO BELIEVE...
Comments United States Unauthorized Charges

Intelius

Posted: 2008-09-13 by Holly Anderle  [send email]
Unauthorized charges on my account
Complaint Rating:  100 % with 5 votes
I was charged by Intelius Peoplesearch $15.85 which I expected to pay, but also included on my American Express bill were charges of $69.90 and $19.95 for one month = $105.70. I paid this charge in order to not damage my credit record. Now this month
I received a bill for $19.95 again...
Comments United States Unauthorized Charges

Intelius

Posted: 2008-12-26 by   Terry Morgan
sale of my information to Value Max 123
Complaint Rating:  100 % with 8 votes
On 12/19/08 I contacted Intelius (www.intelius.com) for reverse telephone information for a cost of $0.99. They contacted me by email the next day to tell me that they could not provide any information. On 12/26/08 I received a notice by mail from Value Max that my American Express card was...
Comments United States Bad Business Partners

Intelius

Posted: 2008-10-05 by Beatrice  [send email]
Unauthorized billing
Complaint Rating:  100 % with 10 votes
I too used Intellius for a one time use and somehow this company has my account information and was taking the monthly fee. The call lasted approximately 60 seconds, the rep # 26192 told me the money would be in my account within 5 business days. She advised me that I apparently didn't...
Comments United States Unauthorized Charges

Intelius - Washington

Posted: 2008-09-22 by bunch  [send email]
unauthorized subscription
Complaint Rating:  100 % with 2 votes
My name is Patricia Ammon. I was charged for subscribing to your company when I did not. My name is the only name on the bank account used and I did not sign up! Please return the $19.95 in my account and take me off your list. If ever my name appears again, it will not be me and don't...
Comments United States Unauthorized Charges

Intelius

Posted: 2008-08-28 by Kevin Hill  [send email]
cancel/close account
Complaint Rating:  100 % with 2 votes
My order number is 13760678. I wish to close this account effective immediately. I was attempting to get information on my cell phone number. The information given me lists 2 people whom I have never hear of. My name is not included. Plus they both earn the exact same amount of money & their...
Comments United States Airlines

Intelius

Posted: 2008-09-11 by Teresa Johnson  [send email]
Customer Service Not Acceptible
Complaint Rating:  100 % with 6 votes
I have made several attempts to call intelius to cancel subscription. I get put on hold everytime and spend 10 ~ 15 minutes on hold never to get through.
On the phone recording it states you can log onto custserv@intelius to email information. I cannot get through to this website either....
Comments United States Other

Intelius - Maryland, Elkton

Posted: 2008-07-21 by james pilesky  [send email]
close my account
Complaint Rating:  100 % with 2 votes
Please close my account that I have with you. I do not know what my account # is but my credit card # is 4305-5700-0068-5145 exp date 03/11. My phone # is 410-398-2034. I waited over 20 minutes before I hung up due to frustration. The # I called was 888-445-2727.

Thanks,
Comments United States Internet Providers

Intelius

Posted: 2009-07-23 by   Teresa
Scam
Complaint Rating:  50 % with 2 votes
I have tried to connect by phone for two days. after waiting 15minutes a person answered. He said he could not help me he would switch to a person that would. that person never answered....
Comments United States Products & Services
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