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Home Depot - Workplace Harassment

Posted: 2014-10-07 by    JJ777
Complaint Rating:  0 % with 0 votes
An "assistant manager" at the Home Depot was over heard by me (a customer) berating a young man with a handicap. She was saying that because he is white and handicapped he has it easier than her because she is an African American. If you read this and live in the area, please call the store and report this woman. This is a human rights issue! We have to stop the hate and love one another! Help me put a stop to this hateful woman's abuse of authority!...
Complaint comments Comments Complaint country United States Complaint category Bullying and Harassment at Work

Home Depot - Mississippi, Tupelo - Return policy and rude manager

Posted: 2014-09-07 by    Jan loyd
Complaint Rating:  0 % with 0 votes
I am a very loyal customer to Home Depot and I own a business. We bought a GE air condition with heat for our shop. After 3 times fixing it they finally exchanged it. Bought a Westinghouse generator online and picked it up at Tupelo, MS store. I had it about 3 weeks before using it and then used it 6 days about 5 - 7 hours each of those days. Called store since I has it more than 30 days I have to send it off to get it fixed. I own a food truck and my business depends on this generator. Talked to the manager named Randy and he was and not sympathetic to my problem at all and ended up just hanging...
Complaint comments Comments Complaint country United States, Mississippi, Tupelo Complaint category Home & Garden

Home Depot - cabinet refacing

Posted: 2014-09-02 by    Mulligan22
Complaint Rating:  0 % with 0 votes
In May of 2014 I contracted with Home Depot to do a cabinet refacing of my kitchen cabinets. The contractor they sent out was Hager Conley Construction. The cabinets turned out very nice with one problem. One cabinet split when they tried to screw it down. This would require a new door. After waiting weeks and making several calls I was able to get a replacement door installed. They actually set up install dates and then moved them at the last minute. The final one I insisted no more moving.
Once the new door was installed it was obvious the new door did not match the other doors previously...
Complaint comments Comments Complaint country United States Complaint category Contractors

Home Depot - Tool rental customer service

Posted: 2014-08-26 by    yankees525
Complaint Rating:  0 % with 0 votes
Was at a tool rental in Home Depot in Howell New Jersey it was on a Sunday and there was about 5 people waiting for help there was 1 guy behind the counter the guy was probably in his 50's forgot his name just in case you go there he was there. There was 2 other guys in the back room and the guy at the counter went back there twice and told the guys he needed some help but they ignored him both times. This gentleman kept on apologizing to the customers that were waiting and he serviced all the customers by himself in a professional manner while the 2 other guys stayed in the back talking. I...
Complaint comments Comments Complaint country United States Complaint category Home & Garden

Home Depot - Failure to comply with Installation Ad

Posted: 2014-07-25 by    bayview
Complaint Rating:  100 % with 1 votes
Home Depot advertises for home installation contractors. If you try to get in touch with these people, Home Depot will just give you the run-around. You can't speak to the contracting company and Home Depot employees say they will contact them for you. Needless to say, at this particular store no one handled the situation. The head office in Toronto was just as bad also giving me nothing but a run-around and saying that I was given top priority. After over a dozen phone calls to Home Depot on Regent Avenue in Winnipeg, Manitoba, Canada (they never returned one call) over a 3 week period, I...
Complaint comments Comments Complaint country Canada Complaint category Home & Garden

Home Depot - Dishwasher

Posted: 2014-07-06 by    Bewley
Complaint Rating:  0 % with 0 votes
Been a loyal customer with Home Depot for years went by store found a dishwasher we needed paid for was set to be delivered the following Saturday, Saturday came the delivery people called they had crushed it and already reordered it they said Home Depot would call us to arrange a new delivery date a week later did not here from Home Depot so called them they could not tell me any information they said they will call us back still they could not tell us any information evidently Home Depot does not stay on the same page as their delivery people they kept putting us off and at this point we still...
Complaint comments Comments Complaint country United States Complaint category Appliances

Home Depot - poor quality not backing up warranty

Posted: 2014-06-27 by    harry vanderwarker
Complaint Rating:  100 % with 1 votes
bought a new tool chest combination about a year ago and the draws started falling out called the store and they said there was nothig they could do to call husky who made the box and they would send me the parts to repair it which they did the probleum is this is the third set of glides in less than two months called husky they cant replace box advised me to try returning it to store so not wanting to empty this two piece box i called the store manager offered store credit so i went someplace else to buy a new box switched over all the tools return husky box back to home depot they now tell me...
Complaint comments Comments Complaint country United States Complaint category Cars, Parts & Vehicles

Home Depot - Home Depot Racial and Ill Treatment

Posted: 2014-06-09 by    gbedi
Complaint Rating:  0 % with 0 votes
We made an online purchase for pick up in store at the end of April, when we picked up the items several of them contained no boxes, which at first was not a problem as they were all items that needed to be used anyway. One particular item was a circuit breaker for a new sub panel we were installing in our newly purchased house. About a week later my husband (along with our electrician) returned to Home Depot because the circuit breaker we ordered online was not the type we needed. My husband and electrician went directly to the electrical aisle in order to compare the item we purchased with the...
Complaint comments Comments Complaint country United States Complaint category Home & Garden

Home Depot - Defective cabinets, drawers

Posted: 2014-04-19 by    Kappas
Complaint Rating:  100 % with 1 votes
We bought masterbath cabinet from the company Home Depot. It was expensive, and one drawer was warped. We returned it and the seller provided another one, and it was also defective. When we called the seller again, he refused to change it. He was furious and told us that it was out fault. I will never again buy from this scamming company. I wonder if there are other people, who had the same experience. Let’s share views about this company....
Complaint comments Comments Complaint country United States Complaint category Furniture

Home Depot - Assistance in Window Treatment

Posted: 2014-02-25 by    Synthia99
Complaint Rating:  0 % with 0 votes
I was in Home Depot, Nashville, TN. The store on Briley Parkway in Madison, TN. I went into the section looking for assistance in getting some vertical blinds installed. The store employee in that section clearly saw me. His name is Ben. He quite smoothly disappeared <
into another area of the store. I kept browsing, thinking he would return. First, he saw I was
African American, So, he surely did not return. Home Depot employees are notorious for their racial prejudice in assisting black customers. I have noticed this for a long time now. I will be going to Lowes for my blinds....
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

Home Depot - In store music

Posted: 2014-02-10 by    Rooster01
Complaint Rating:  100 % with 1 votes
I was shopping at Home Depot looking at some plumbing fittings and noticed that the music was in Spanish. This is America and we speak English in this country, this PC c*** is out of hand. To be honest it was more than a little irritating, suddenly felt as if I were in a different country. Put the fittings down and went across the street to Lowes. It won't put them out of business, but I buy supplies at Home Depot everyday for the remodeling business I own. I frequent several store around town and this is the first time that I have heard Spanish music playing. If it continues Lowes will be...
Complaint comments Comments Complaint country United States Complaint category Society & Culture

Home Depot - Rude employee

Posted: 2014-01-11 by    Alowe11
Complaint Rating:  0 % with 0 votes
We were in the lighting department and we opened the box of a light that was already opened. Bob, one of the employees, asked us very rudely if we were gonna tape the box back since we opened it. I told him it was already opened and he started cussing at us. He said shit lady that's ridiculous and mumbles some other words and walked away. He should not be in customer service if he doesn't know how to treat one. We complained to another employee and she said oh you must mean bob. She said he was rude to one of her customers too. That is ridiculous that he gets away with the way he acts....
Complaint comments Comments Complaint country United States Complaint category Employees

Home Depot - Management Staff & Customers

Posted: 2013-12-29 by    Home Depot Problems
Complaint Rating:  50 % with 2 votes
I've worked for home depot for a year now. It's not too bad but I have some MAJOR issues with some of the management staff & customers, with the customers being the biggest problem. I get all types of customers here good and bad, but some are MUCH worse than others. I get idiots complaining about anything & everything. It's very frustrating dealing with DIY'ers who are clueless about what they are doing, asking an infinite amount of questions and getting upset because I DON'T have all of the answers because I'm an ASSOCIATE not a gardener, electrician, lumberjack, construction...
Complaint comments Comments Complaint country United States Complaint category Home & Garden

Home Depot - Colorado, Denver - theft of confidential bid

Posted: 2013-12-03 by    FreeSpirit91605
Complaint Rating:  0 % with 0 votes
I paid $40 to have blue prints printed for the home depot (Pro-desk store 6613) to do a take off on custom interior doors for a nearby 4 story apartment building. The bid came to $240, 000. The regional manager Cameron Mickey contacted me by phone and through their employee and told me that my customer was on their commercial account list, but didn't have their contact info. (REALLY?) They were asking me for the contact names so they could go direct to my customer and cut me out of the project. I refused. They found the information anyway and killed the project for both of us....
Complaint comments Comments Complaint country United States, Colorado, Denver Complaint category Window & Door Installation

Home Depot - Misleading info

Posted: 2013-11-25 by    SandraSusan
Complaint Rating:  0 % with 0 votes
we bought a John Deere Riding lawn mower on Sept 2/13 we were led to believe that we could get the lawn mover $100 cheaper is we paid for it then or pay the extra $100 and get payment deferred for 18 months months, and no payment til that date. Which is March 2015. Today I got a letter saying I was behind in payments and that they were charging me $102.00 interest. This is bull. Deferred is deferred is it not...
Complaint comments Comments Complaint country Canada Complaint category Home & Garden

Home Depot - Defective Item

Posted: 2013-11-25 by    NO CARE Home Depot Canton, Ga
Complaint Rating:  0 % with 0 votes
I just purchased a Gas Powered Home lite Weed Trimmer from the Home Depot store in Canton, Georgia.
I used it one time and it would not stay cranked so I took it back to exchange it well I though this want take long I will exchange it go home and finish the yard work. Well it did not work that way instead the return specialist would not exchange, return or refund the item. I ask to speak to the Manager on Duty his name is Matt he said sorry he could not exchange the defective item.I then called the Customer Service at Home Depot to have the issue corrected. His name was Vincent he put me...
Complaint comments Comments Complaint country United States Complaint category Building, Construction

Home Depot - Credit reporting

Posted: 2013-11-19 by    SFC Caplis
Complaint Rating:  0 % with 0 votes
I had a Home Depot account that I closed and paid in full in March 2011. I spoke with Home Depot and they are reporting my account is paid in full, CBNA is reporting that I have an unpaid balance of 1, 630.00. This is being reported on my credit report . I am trying to buy a house and this is stopping the process. I need this cleared up as soon as possible....
Complaint comments Comments Complaint country United States Complaint category Credit Report Websites

Home Depot - Arizona, Show Low - False reporting to credit agencies for amount not due

Posted: 2013-09-17 by    Charlene F Johnson
Complaint Rating:  0 % with 0 votes
Home Depot falsely reported to credit agencies I was delinquent on a bill. I called Home Depot and questioned them about the report and was told they do not show I have any delinquencies. I do have an balance on my account for the amount they reported past due, but I do not have another payment due on that account until October 2013. Please call me if you want the account number as I don't want to post it here. Charlene Johnson 623-218-3404...
Complaint comments Comments Complaint country United States, Arizona, Show Low Complaint category Contractors

Home Depot - Florida, Tampa - store manager

Posted: 2013-09-04 by    Vanessa002
Complaint Rating:  100 % with 1 votes
I'm a customer at Home "Depot and I was passing one of their employees and store manager talking and witnessed their manager Rhonda Worley being very rude to her employee about the way she talks, since the time of service I've came to this Home Depot this employee has never been rude to me nore have I questioned her choice of vocabulary.I'm sending this conplaint because I beleive no matter how superior an indivdule think they are I beleive its disrespectful for a Manager who has her face up in the store everywhere to be so rude to her employees.After hearing this and witnessing...
Complaint comments Comments Complaint country United States, Florida, Tampa Complaint category Bad Business Partners

Home Depot - Georgia, Woodstock - Lawsuit filed against veteran.

Posted: 2013-07-23 by    asandov1
Complaint Rating:  100 % with 1 votes
Long story short, I worked for Tool Rental in Home Depot. I had been there for almost 2 years and received customer praises on a regular basis. I worked extra hours when they needed me to, and I provided exceptional customer service. We had about 15 carpet cleaners. Half of them got rented, the other half use to collect dust. Some employees would use them without telling anyone, then bring them back. I needed to use one for my college graduation, so I legitimately created a contract with my credit card. I had it for two weeks, but only used it for a day. I told my manager that I had it and that...
Complaint comments Comments Complaint country United States, Georgia, Woodstock Complaint category Lawyers and Attorneys

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