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Home Depot Complaints & Reviews

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Home Depot

Posted: 2012-05-10 by   ruined roof
Uneducated/Shady Employees
Complaint Rating:  50 % with 2 votes
I went to Home Depot to get stuff to repair my rubber roof. Home Depot didn't carry the item I was looking for (which Lowe's does, but I happened to be closer to Home Depot) so I consulted with the "roofing specialist" and he handed me the "perfect" product to repair...
Comments United States Roofing

Home Depot - Georgia, Hiram

Posted: 2012-03-17 by   Home Depot
Truck Rental
Complaint Rating:  0 % with 1 votes
I waited in line at the rental center for a good 15 minutes to rent a truck. My turn came up and I was asked for my proof of insurance which I didn't have on me so I went back to the car and returned in less than 5 minutes and waited for at least 30 minutes to be waited on and I thought...
Comments United States, Georgia, Hiram Building, Construction

Home Depot - Alabama, Huntsville

Posted: 2012-02-26 by   otchiroc
False/Deceptive Advertising
Complaint Rating:  0 % with 0 votes
The front page of Home Depot's Sunday Circular (for 2/19/12 - 2/22/12 was a huge ad stating "Special Buy" LG Graphite Steel 4.5 Cu Ft. Washer & 7.3 Cu. Ft. Steam Dryer" - $1098. The ad does NOT say each or per, it says AND. All other washers and dryers in the ad are listed...
Comments United States, Alabama, Huntsville Appliances

Home Depot - New Jersey

Posted: 2012-02-25 by   HD Poor Door Installation & CS Care
Poor Installation Workmanship & Customer Care
Complaint Rating:  100 % with 1 votes
My husband and I purchased an entry door and a storm door at Home Depot and have the store installed them. We found out the doors were poorly installed and as a result, we had water damage even inside the house. Because my husband was gravely ill, we didn't want to waste time to have HD...
Comments United States, New Jersey Window & Door Installation

Home Depot - Pennsylvania, Willow Grove

Posted: 2012-02-21 by   old house craftsman
employment practices
Complaint Rating:  0 % with 0 votes
I am an unemployed architect. Last year I took a temp job with Home Depot with the comment some seasonal hires would be kept on. None of us were. Instead our hours were often cut, and at the end of the employment term, we were simply handed blank schedules. I tried for a kitchen design job in...
Comments United States, Pennsylvania, Willow Grove Bad Business Partners

Home Depot - Colorado, Broomfield

Posted: 2012-02-15 by   Mad at Home Depot
Repair Service
Complaint Rating:  0 % with 0 votes
Ryan D. Quam, Store Manager
Home Depot #1548
16420 Washington Street
Broomfield, CO 80023
February 9, 2012
Dear Ryan,
I spoke with you at the north Thornton store on Tuesday 1/31/12. While you were somewhat sympathetic, I found the interaction less...
Comments United States, Colorado, Broomfield Retail Stores

Home Depot

Posted: 2012-02-14 by   Suzihd352
Credit Card Services
Complaint Rating:  0 % with 0 votes
My statements kept keeping mailed to an address that I never lived. I changed the address a number of times with HD and USPS and asked them NOT to forward my mail or changed my address ever unless I call and confirm. It still happened for 5 years and I gave up. I had them send my statement via...
Comments United States Credit Cards

Home Depot

Posted: 2012-02-12 by   Alcoste
Military discount canceled
Complaint Rating:  80 % with 5 votes
I have been shopping at Home Depot ever since their landing in the Roseburg, Oregon area. It was also an incentive to continue buying from Home Depot instead of Lowes or other home improve ment stores because of Home Depot offering a military discount to all military personnel regardless of...
Comments United States Home & Garden

Home Depot

Posted: 2012-02-12 by   Auderberg
Robbed by exchange policy
Complaint Rating:  0 % with 0 votes
I purchased an item and wanted to exchange it for another similar item. Was told I could get a store credit refund only. The problem is I have the original purchase receipt showing the purchase price, which matches the current purchase price of the very same item that they have in stock. AND...
Comments United States Home & Garden

Home Depot

Posted: 2012-02-09 by   Julbass
Terrible customer service on his part
Complaint Rating:  0 % with 0 votes
I had the tech here in my home with my washer in a millon pieces, told my husband that he could not fix it, would need to take it into his shop, and it would require 2 men as he could not repair it by himself. He also needed to order bearings maybe 3 more parts, he already had the transmission...
Comments United States Home & Garden

Home Depot

Posted: 2012-02-06 by   Liude
Providing misleading information
Complaint Rating:  0 % with 0 votes
I was told by Mr. Benny Calhoun that the windows I purchased would solve a problem with condensation inside the windows of my aunt's home. After my contractor installed the windows. My aunt reported to me that the problem was worse. I went back to Home Depot and explained to Mr. Calhoun...
Comments United States Home & Garden

Home Depot

Posted: 2012-01-09 by   Viblone
Selling new product that has been used
Complaint Rating:  100 % with 1 votes
Ipurchase a toro leaf blower today 11/30/2010 @10:30am on my way to work, upon returnig home I opened the box and found that this product was used the leaf bag still had leaves in it and hole unit was dirty obviously someone purchase this item used it and return it to the store and the people...
Comments United States Home & Garden

Home Depot - Florida, North Port

Posted: 2012-01-07 by   DW CONSTRUCTION
carpet instalation
Complaint Rating:  0 % with 0 votes
I wanted to purchase carpet at Home Depot where they offer 72 hour installation. When I asked about the install they told me it may take up to a week before the job could get done. They told me the carpet had to be ordered. The carpet I wanted to purchase was in stock. I then talked the the...
Comments United States, Florida, North Port Flooring Installation

Home Depot - Texas, Conroe

Posted: 2012-01-07 by   Disappointed and angry in TX
wrongful termination
Complaint Rating:  100 % with 1 votes
A new hire got me fired. He had business being place in a department he couldn't work alone. As usual Depot hired A person with special needs and put them in wrong potition. He was disabled(right arm was dead)and put in Millworks. You have to be able to move doors, windows and trim. You...
Comments United States, Texas, Conroe Employees

Home Depot - Colorado, Thornton

Posted: 2012-01-04 by   justwantanswers
Flooring Install
Complaint Rating:  100 % with 2 votes
I went to Home Depot for a quote on new carpet and laminate hardwood. I also received a quote from another company that was lower. Home Depot said they beat their competitor’s prices by 10% so I decided to go with Home Depot. Come to find out they only beat it by about $40. I also applied...
Comments United States, Colorado, Thornton Flooring Installation

Home Depot - Nevada, Henderson

Posted: 2011-12-28 by   Upset Customer of Home Depot
Poor Customer Service
Complaint Rating:  100 % with 1 votes
It is a real shame how you get treated at the return desk these days at some stores, now, as it turns out Home Depot @ Henderson is not an exception! Today I took some merchandise back to Home Depot after I have finished remodelling my bathroom and I really had a hard time even with the original...
Comments United States, Nevada, Henderson Building, Construction

Home Depot - California

Posted: 2011-12-20 by   multi services construction
returns
Complaint Rating:  0 % with 0 votes
Home Depot is corporation of deceiving snakes & pieces of dog feces that only care about their bottom line and not the customer.
I should have organized a boycott of the stores when they had the nerve to tell me that they where bringing customers service back! This is a slap in the consumers...
Comments United States, California Contractors

Home Depot

Posted: 2011-12-12 by   George C
Broken Lawn Mower
Complaint Rating:  0 % with 0 votes
In 2001 my new wife wanted to buy be a nice gift for my Birthday in March. She bought me a riding lawn mower from Home Depot. I had one that I was using and was attached to but it was old. I wanted to buy from Home Depot because I knew, or thought anyway that they would stand behind what they...
Comments United States Products & Services

Home Depot

Posted: 2011-11-30 by   Home depot sucks
Cheats and scams customers
Complaint Rating:  0 % with 0 votes
My wife and I have been loyal customers to Home Depot since the doors opened. We have always been nice and respectful to both the sales people and to the cashiers. Since we have been shopping at our local Home Depot forever, the employees know us well. We have spent thousands of dollars through...
Comments United States Other

Home Depot

Posted: 2011-11-30 by   Home depot sucks
Customers cheated
Complaint Rating:  100 % with 1 votes
My wife and I have been loyal customers to Home Depot since the doors opened. We have always been nice and respectful to both the sales people and to the cashiers. Since we have been shopping at our local Home Depot forever, the employees know us well. We have spent thousands of dollars through...
Comments United States Other

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