logo
The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
Empire international
exploiting minors
2. (12 mins ago)
Compugra systems Inc
Worst payroll processing and the President/Owner is the biggest liar.
3. (20 mins ago)
FT Natural Inc
They took full sum and told me that I wouldn’t get it back
4. (26 mins ago)
Top Remy Hair Extensions Weave
human hair extensions
5. (27 mins ago)
Sitting Pretty Cats - Bingley
Misleading purchasing / selling

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

HHGregg Complaints & Reviews

Sort by: Date | Popularity

HHGregg - Poor customer service

Posted: 2013-03-17 by    Unhappy customer32
Complaint Rating:  0 % with 0 votes
I purchased a fridge and stove from hhgregg. When they came to deliver the fridge was too big because the associate told us the wrong measurements! Although he wrote them down correctly he verbally gave us the wrong info. When I called the store the sales associate argued with me for 5 minutes about what he wrote verses what he said. Anyway after spending 2000 dollars I could only get part of my refund then and had to wait 10 days for the other half!!! The manager Mr.Gregg was not any help he kept stating company policies to me!!! I will never purchase anything from Hhgregg ever again!!! Your basically...
Complaint comments Comments Complaint country United States Complaint category Retail Stores

HHGregg - Pennsylvania, Mechanicsburg - ripped off

Posted: 2012-12-28 by    Nathan schlegel
Complaint Rating:  0 % with 0 votes
I purchased 2 of the exact same televisions from hhgregg, and both came with mail in rebates, so I checked on-line to see how long til I get them back and I find out that hhgregg is only honoring one of the rebates, it says the one is a duplicate, thats bullshit, I plan on calling them tomorrow, but im sure that they will just give me the brush off, if so I will never shop there again, and I will inform everyone I know about how they rip people off....
Complaint comments Comments Complaint country United States, Pennsylvania, Mechanicsburg Complaint category TV, Music & Video

HHGregg - Indiana - horrible for operations

Posted: 2012-08-05 by    jennay10
Complaint Rating:  0 % with 0 votes
If you work in customer service with this company you get the short end of the stick. Overworked and under paid. For a company that has a ton of money they treat their operations employees horribly. They under pay their operations supervisors by a lot. Giving them all the responsibility of a manager making salary and bonuses but without the pay. You have someone making just above minimum wage in charge of everything inventory and shrink but don't receive the bonus for busting their butt to make sure it's correct. The company has tons of money but the insurance sucks. You make under $10/hour...
Complaint comments Comments Complaint country United States, Indiana Complaint category Retail Stores

HHGregg - Poor company to purchase anything

Posted: 2012-07-10 by    Laimey
Complaint Rating:  100 % with 2 votes
We purchased a DVR Recorder from HH Gregg that wound not record. Model no. DVR 620, paid for a 2 year replacement plan SERWT 2-2. I exchanged for a new one. We were moving and didn’t have a chance to use it. At our new address we had time to hook it up and found it had nearly no sound. We had checked to be sure all was hooked up right. Friday 6-6-2012 i tried to return the recorder and the store MGR would not take it back.He indicated i would have to send it back to Toshiba. I sent it back at a cost of $25.00.

The sales guy 1J55 Jason Marchand at HH Gregg was great to work with...
Complaint comments Comments Complaint country United States Complaint category Products & Services

HHGregg - Ohio, Cincinnati - T.V. /WARRANTY

Posted: 2012-04-17 by    DONEWITHHGREGG
Complaint Rating:  100 % with 2 votes
I bought a LG 47 inch led T.V. from hhgregg 1year and 2 months ago I also bought a 5 year warranty. Well my t.v. has been fixed 3 times now. Warn Tech call and said hhgregg is got a credit for me for 629 dollars to come and use it. I paid 1300 for my t.v because I talked the sales man down.and 400 for the warranty so I tried to work with hhgregg and warn tech to resolve the problem and just give me the same TV .I bought already they said no. so I took them to court in April and I won all my money back including the 400 i spent on my 5 year warranty .so dont give up do something when you get done...
Complaint comments Comments Complaint country United States, Ohio, Cincinnati Complaint category Appliances

HHGregg - Florida, Aventura - Terrible Customer Service

Posted: 2012-02-22 by    Miamikid
Complaint Rating:  0 % with 1 votes
After buying appliances from this fast-expanding regional electronics store, my wife and I have been stymied with the worst customer service. Late deliveries, damaged goods, and failure to ever live up to a single representation to credit some of the purchase price back to our cards. Terrible disregard for the customer after the store separates you from your money There is now an HHGREGG SUCKS Facebook page! https://www.facebook.com/pages/HHGregg-Sucks/301276426594076...
Complaint comments Comments Complaint country United States, Florida, Aventura Complaint category Appliances

HHGregg - Indiana, Indianapolis ,46240 - warranty

Posted: 2011-11-21 by    mase6725
Complaint Rating:  0 % with 0 votes
On Oct 14, 2011 I called HHgregg for service on refrigerator, was told A&E service will come to my home to service it on Oct 18, 2011, from 8-12 know one showed up after waiting all day I called 1-800-905-9505 and was told I had the wrong date my service was instead on Oct 20, 2011, I was told Oct 18, 2011. A service tech came out to fix my ice maker, on Oct 20, 2011 I was told he needed to order some parts to fix refrigerator, they ordered and parts and they was mailed to my home, A&E schudule an appoinment for Oct 27, 2011 bewtween 8-12, tech worked on refrigerator for 1 hours only to tell me...
Complaint comments Comments Complaint country United States, Indiana, Indianapolis ,46240 Complaint category Appliances

HHGregg - Bad installation experience

Posted: 2011-11-15 by    kgoodwin
Complaint Rating:  0 % with 0 votes
I ordered an $1800 oven from HHGregg . I scheduled delivery for the next day. I work from home and am home 2/3 of the day. Scheduled for Tues, they called and the window I was given was for lunchtime (when I would not be home). I rescheduled for the next day and said I would be home all day and gone in the evening. They called the next day and gave me the evening window. I rescheduled for the next day and told them the same thing: I would be home all day and gone in the evening. They called Thurs and gave me the evening window. I rescheduled for Friday and said I would not be home at lunchtime,...
Complaint comments Comments Complaint country United States Complaint category Products & Services

HHGregg - I will never do business with this store again

Posted: 2011-11-05 by    dianneb
Complaint Rating:  0 % with 0 votes
I purchased a Jennair ice machine from HHGreg on 1/3/2009. I took it home, and waited 48 hours to plug it up, as suggested. When I plugged it in, there was no power in the machine (no light, nor did the compressor motor run). I left it plugged in all night, but nothing happened. I bought it from the showroom floor, and it didn't have any paper work, nor was it in a box. I took it back to the store where I purchased it on 1/6/2009, and they refused to return my money stateing that it was a special order, and that their policy said that they couldn't return money for special orders. As I...
Complaint comments Comments Complaint country United States Complaint category Consumer Electronics

HHGregg - Illinois - Goofy pricing

Posted: 2011-10-19 by    Andrew W
Complaint Rating:  0 % with 0 votes
Got a flyer from hhgregg in the mail. Just so happens i need a dishwasher and in the flyer there was a Frigidaire listed for $389.99 (SRP) and then take off 25% = $292.49 Went to the store and the same item was listed at $299.99, asked the salesman if I get the 25% from the $299.99 and he said nope, must take off from $389.99 price. Turns out this washer was not what I would want to buy anyways, (cheaply made). So I looked at a BOSCH washer for $499.99, this one was white color. There was a similar model right next to it for $599.99, this one was black in color... it only added a few washing cycles,...
Complaint comments Comments Complaint country United States, Illinois Complaint category Appliances

HHGregg - Pushy sales

Posted: 2011-09-28 by    tstandif
Complaint Rating:  0 % with 0 votes
It was first time being at an HHGREGG and i was attacked by salesperson as I walked in the door. I stated I just wanted to browse but she would not leave me alone. Manager stated that is how they do it and that they have a different clientele. Stated maybe I should go to Walmart or Best Buy. No doubt it will be my last visit there....
Complaint comments Comments Complaint country United States Complaint category Products & Services

HHGregg - Poor Customer Support

Posted: 2011-09-17 by    MPB01
Complaint Rating:  0 % with 0 votes
I purchased a Mitsubishi DLP Model # WD65732 a few of years ago. In the 4 years I have owned the TV the Lamp has been replaced 4 times. The light engine has been replaced 3 times and is bad again. Luckily I purchased the protection plan when I bought the TV. However, beware of the sales pitch you get from the sales person. The warranty is though an outside company. Throughout this whole ordeal I've been in contact with HHgregg only to be told the matter has to be handled by the warranty company. Once the TV is out the door and passed the 14 day return policy, HHgregg is out of the picture!...
Complaint comments Comments Complaint country United States Complaint category Products & Services

HHGregg - Horrible consumer practices

Posted: 2011-08-31 by    swish43
Complaint Rating:  100 % with 1 votes
I personally went in to try and purchase a washer and dryer. After telling me they would be able to have the pair delivered to me the next day, I filled out a finance form to purchase the product. They then informed me that they do not know when they would be able to deliver the products. No estimate whatsoever. They then completed a credit card in my name WITHOUT my permission. I have reported them to the Better Business Bureau and filled fraud on my credit. I cannot believe that they would do this. They wouldn't even give me my personal information back. I suggest no one go to this store!...
Complaint comments Comments Complaint country United States Complaint category Products & Services

HHGregg - Bad management

Posted: 2011-08-22 by    Turbokl
Complaint Rating:  0 % with 0 votes
The mananger of this store, Shane Wall, is unprofessional, arrogant and just plain rude to customers. He accused me of lying when I did or said nothing and should not be in a management position and truly doees not care about customers.He reaally needs to be fired immediately....
Complaint comments Comments Complaint country United States Complaint category Products & Services

HHGregg - Scam

Posted: 2011-08-15 by    saleen54
Complaint Rating:  0 % with 0 votes
Warning. Was scammed at hhgregg store by employee. I entered the store after reading that they had 24 month interest free financing on purchases over 397. After talking to the sale person I was informed to get the 24 months on tv's you had to spend 999 or more. So I did. Then I get a my statement from the CC company and they say 24 months on all purchases 397 or more. Long story short I call the hhgregg store where i purchased the products and that is correct 397 or more on ALL STORE ITEMS. I am returning both tv's tomorrow because they only wanted to give 50 dollars of my 1500 dollar...
Complaint comments Comments Complaint country United States Complaint category Products & Services

HHGregg - Virginia, Manassas - poor service

Posted: 2011-08-13 by    John Smith a
Complaint Rating:  100 % with 1 votes
How does this company stay in business - all of my friends have complained and now I understand why - how can one sell products that you dont have, or if you do buy it they cant deliver it, And if they finally do get it delivered - it is damaged either by the installer or the delivery trucks - how does this company stay in business ?? now I understand why all are saying stay away from this company - wow - I will go to one of the competitors that will at least live up to what they say. DO not buy from this company !! Word of advice to hhgregg - get it together or leave -cause you are hurting the...
Complaint comments Comments Complaint country United States, Virginia, Manassas Complaint category Home & Garden

HHGregg - Virginia - poor company to work for

Posted: 2011-08-13 by    John Smith a
Complaint Rating:  100 % with 3 votes
Company treats it employees as if they are in a cattle car - overw orked, unpaid, and any issue compnay will not take ANY responsbility for - as a X manager I cannot beleive that a compnay could and does treat its employees and management so badly - its embarrassing ! why would anyone want to work for such a bad company - also, they cannot deliver on their service nor on their deliveries - and all the balme gos to the employees vs corp....
Complaint comments Comments Complaint country United States, Virginia Complaint category Appliances

HHGregg - North Carolina - "Promotional Balance"

Posted: 2011-08-09 by    maxs1212
Complaint Rating:  0 % with 0 votes
Beware of the "Promotional 0%" offers that HHGREGG is very quick to sell you on. They failed to explain to me that once the 12 months has expired and if your balance is not completely paid off; you pay a 29.99% finance charge for the entire 12 months on the spot. My tv was $1100 and I ended up paying $315 in finances charges alone right after the 12 months expired. Eventhough, I never missed a payment and my balance at the end of the 12 months was less than $500. I called to see if they would work with me, even a little bit but they didn't care. And, people at HHGREGG were very quick...
Complaint comments Comments Complaint country United States, North Carolina Complaint category Credit Cards

HHGregg - Stay away from these guys

Posted: 2011-08-04 by    hemery
Complaint Rating:  0 % with 0 votes
THIS IS A COMPANY TO STAY AWAY FROM!!!
I wish I'd read the reviews here before purchasing my new fridge. The two day delivery took nine days and even after I told them repeatedly BEFORE I PURCHASED THE FRIDGE that my drive way was very narrow and they needed to use a small truck, they showed up with a 34ft truck. Their smallest truck. When they could not get the truck to my house they TOLD ME TO BORROW a smaller truck from a friend or neighbor so they could complete the delivery. I went back to the store and told them just give me my money back and I'll buy elsewhere. They said...
Complaint comments Comments Complaint country United States Complaint category Products & Services

HHGregg - Think twice before shopping here

Posted: 2011-07-28 by    Spreadingtheword
Complaint Rating:  100 % with 1 votes
I purchased a washer, dryer, and refrigerator on July 31. All items were in stock and my credit card was charged on that day. Delivery was arranged for 9 days later--two days before I moved into my new home. On the morning of the scheduled delivery, the delivery team called to set up the delivery window and informed me that the refrigerator was now out of stock, there were none in the warehouse, and they had no firm date when they would be received by the warehouse. I pointed out that my credit card had been charged on the day of purchase and my sales receipt noted that all items were in stock,...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Videos

How to Protect Older Americans From Fraud

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
 
loading
     
 
Login close
Email:
Password:

Forgot your password?