Complaint Rating:

I am one of the most troubled customer of SICKEST connection called Hathway VADODARA GUJARAT.I have renewed connection since last 13 days but till date hardly 4 or 5 days I can used. Every day whenever trying to get connected always finds hopeless message SERVER NOT FOUND AND EVERY time there...

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I had hired internet services of M/s Hathway Broadband Internet on Jan 16, 2007. The package was for six months with 3GB download capacity. During these six months the service was never reliable. It had lot of interruptions and the service practically came to halt in the month of April 2007....

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frequent suspension of account, mail space reduction (has been done 3 times itself in this month), very poor customer service. You keep calling their helpline nos.. u get thru after few hrs..

Main problem is that the none of the manager come on the line when a call has been made...

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I have paid Rs. 1500 for broadband internet service on 19th July 2007 for my husband name P.Arikaran. He is doing his Ph.D work. he needs internet connection very urgently. But till today we have not received the connection. We are making phone calls continuously to hathway people. Till get...

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Given payment for 6 months broadband internet connection but not activating the connection even after 10 days. Continuous telephone complaints being neglected. Very poor service!...

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My net connection is down from 1st october. everyday i have to call their customer care where every executive lies that the problem will be solved by today. Till today nothing has happened. My complaint number is 1939644. I am looking for some other ISP now. Thanks to Hathway....

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My hathway customer number- 327158. Given a connection after a week of taking the payment. Answered technical queries after 10 days of logging a complaint. House shifted to adjacent street. Request given 20 days back. 40 calls to customer care, being waited for 20 minutes each time in the line,...

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Cable operator denies to provide the subscription....

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Very Worst and Very Poor service called Hathway. If not able to provide service please close the company. Don’t cheat the customer....

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Below mail is self explaination:

-----Original Message-----
From: Pawan Powar [mailto:pawan_powar@persistent.co.in]
Sent: Saturday, March 29, 2008 2:23 PM
To: pawan_powar@persistent.co.in; csmumbai@hathway.net
Cc: sagarkhedkar@hathway.net; prernadesai@hathway.net