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This organization is the most 'criminal';unprofessional; and totally incompetent for handling disabled; veterans and seniors. I shipped my luggage on 7/24/11 from Cleveland, OH to Tucson, AZ...I was lied to by the clerk/stolen luggage/misrepresented by their Tucson, AZ office. There...

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I left Dallas, Texas on 7/29/2011 and arrived in Pittsburgh, PA early Sunday. I left with Dallas with 5 checked items, and now I have nothing but the clothes on my back. I am a disabled Veteran and athlete. I took my $5, 000 wheelchair with me, clothes, medication, and other equipment I need...

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My daughter and I were on our way from Claremont, CA to Saint George, Utah. This was our first time traveling by bus. While we were waiting in the bus station for our bus to arrive. There were several buses coming in and we were trying to find out which one was our bus, but we couldn't...

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My baggage was lost on July 8 and I have put in a report on the situation, now I can not get on hold of anyone to talk to them about how this matter is being handle to return my things to me or get the money for my things!On the return trip, the bus was late leaving and no one said anything...

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I was treated with prejudice and man handled by a security guard, without provocation. Drivers were all rude and condescending, bossy and disrespectful, not at all helpful. Complaints department has not been helpful in resolving my complaints or finding my luggage they lost in Amaillo, TX. Greyhound...

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It is now 3;37 in the morning my elderly mother in-law is stranded on a bus from Philadelphia to Indianpolis. She has been waithing for at least 2 hours for another bus to arrive. One bus already picked up half the passengers. She doesn't know where she is or when she will be arriving....

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I travelled on Greyhound to State College, Pennsylvania and back. The ride up to State College we were on a bus that the driver stated the engine light had come on. The driver got off the bus and said he had to check to see if any fluids were leaking. They were not so he continued to drive eventhough...

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On Tuesday, November 16, 2010, I went to the Memphis Greyhound Bus Station on Union Avenue to wait for the 10 p.m. bus to Dallas, TX. I had traveled Greyhound quite frequently before from this station and although service has never been great, it has also never been as awful as what happened...

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I recently took a Grey hound bus on Thurs. evening the Nov.14th, departing out of Wichita Falls Texas. I personally helped the driver load my 2 bags on to the bus. One being a suitcase containing all my clothes, personal hygiene items, cancer medication, and processor I use to compose music...

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besides the two day cancelation, the being treated like shit and yelled at by greyhound employies, the lost my luggage, i went to grab my and was yelled at and told to leave it alone and because i listend i now dont have my luggage which contained eveything i had left to my name including important...

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Hey, Greyhound:

Please, please, please give a shit about your customers. The last time I took the bus, you lost my luggage for the nth time (and by nth, i do mean nth), and it seems that, for every time you lose my luggage, your level of courtesy goes down by 50%. The last time...

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On July 27, 2009 I embarked on a Greyhound bus ride from San Jose, CA to Chicago, IL. I've been traveling on Greyhound since I was a teenager and I have always enjoyed this method of transportation. However, I enjoyed little on this particular (and last) trip via 'the hound.'

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I arranged flight and bus travel to coincide with one another...it took me a lot of time and effort! I wished to have etickets, but could not. (Was not made clear, at the time of payment) I called a supposed Greyhound Canada number and found that the RUDE person on the other end was where else...The...

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I started on 6/3/09 to do computer bus ticket and gave all info and did not get a confirmation #. After two trys I called the bus line operator and told her (Ms Williams) my problem. She said I had to call in for a ticket and get a confirmation number and customer ID# and then call her back...

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On March 28, 2009 I travelled from a location to Red Deer and my luggage was not on the bus, that I was riding on. I was informed from the bus driver that was located in Edmonton that my luggage will be placed on my bus and not to worry. Now I am sitting at home without my luggage and especially...

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My mother in law purchased a bus ticket from Truckee, CA., and Greyhound had me scheduled out of a totally different city! After paying for a non-refunded ticket, I was told that she could get her money back for the ticket that she purchased. After several calls to the main line, I was given...

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I left Kansas city Kansas for Las vegas, Nevada on January 27th 2009. Five hours out of Kansas city, the bus broke down and all passengers spent 7 hours at a roadside rest area until until another bus came to get us. Then when we got to Denver, we missed our connections and had to wait another...

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On 11/08/08, my son and I took my mother to the greyhound station in St. Louis, Mo. to catch a bus to Chyenne, Wy. We had called in advance for assistance for her as told to do.
After getting to the station, she was told by one gentleman to follow him so she could get on the bus, however...

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I used my wife's credit card to purchase a return ticket through Greyhound Bus lines.

According to the ticket, the charge was (including taxes) $99.54. But they charged the card $115.29. An overcharge of $15.75.

Attempts to contact Greyhound regarding this...

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I brought a ticket for $164.00 on Oct. 4, 2008. I was supposed to leave the bus station in Lafayette Louisiana at 7:45pm on the 4th of Oct., and arrive in Colorado Springs At the same time the next day on the 5th of Oct., but when the bus got there that i was supposed to leave on they told me...