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Government Vacation Rewards Complaints & Reviews

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Government Vacation Rewards - Florida, Orlando / Not what they said they were

Brenda DePoortere on 2015-12-31
This company promised big things and have delivered almost nothing. We took 2 trips with them and were put at the Westgate Resorts in Myrtle Beach and Westgate River Ranch in the Orlando area. Both resorts were not the 4 star that we were told they were. The staffs at both resorts were rude and unhelpful. The resorts were not well kept and dirty. We were told that if we were travelling we could call and get a hotel room, we tried and were not able to get a room because they "don't do that". I am also upset that they only deal with Westgate Resorts and if you are not going to Mexico they do not...

Government Vacation Rewards / Very Shady Company

Samm. on 2015-04-08
Long story short, I am in the Military I joined as a member because they cater to the Military. This company and their staff are unprofessional, they are basically con-men, their special offers are garbage, and you can find prices for hotels, flights and rental cars for less almost 90% of the time through different travel agency services. The first time I spoke to one of their reps he acted professional and genuine, but once you are locked into the membership contract everyone that works there knows that and their demeanor changes. Now I'm stuck paying $115.00 a month for the next two...

Government Vacation Rewards / RUN AWAY

BH80 on 2015-02-20
These guys are a discrace to what they represent. they represent our military and government employees and claim that they are a service to us veterans. WRONG. they are flat out liars. they do not back up their contracts in that they take points away if not used even though their contract guaranteed that they cannot take your points away. they say that your points can be used for most things when in fact they can be used for next to nothing. they do not answer their phones, they do not reply to emails and they have varying answers to every question asked. HORRIBLE

Government Vacation Rewards / Rip Off

אמת on 2014-05-31
GVR is the worst business ever!!! Do not get involved with this company. They are just ripping people off and stealing money in broad daylight. Their staff is so rude and only educated on how to get money. They call selling promotions and when you say no they just hang up. Their prices are still high as hell and they AR NOT affiliated with the military!!! Take it from me am an active duty member. I got so ripped off and my vacation was ruined because of these guys. My integrity is golden and i beg those who reads this to go elsewhere. Use Military Vacation Deals, NOT GVR. These guys will get...

Government Vacation Rewards - Washington, Tacoma / Failure to honor an email ad

Spcsmith on 2013-11-11
I received an email for veteran's day showing that the company could use the military star card to book a car and airfare reservation. When I called the company they told me that they couldn't use a Military star card to reserve a rental car, and that it was a package deal. So when I called back about the package I sat on hold for 1 hour just to have them disconnect me and the I called back again just to have them disconnect me after another 30 mins of waiting. This company should be charged with false advertising and taken off of the military's authorized companies. They refuse...

Government Vacation Rewards / Booking Error

Murillo619 on 2013-10-13
Been with this company and used them for one vacation but now they totally screwed up my next. Booked the wrong date for my return flight. They booked it wrong for a month, so now i had to come out of pocket by an extra $500. They are aimed to rip off military members and a company like this should be shut down it is a disgrace that the military will continue to promote them to pick pocket troops like myself.

Government Vacation Rewards / Contract Not Honored

Pappa on 2013-06-13
We booked a Honeymoon vacation to the Atlantis Hotel, Paradise Island Bahamas which was supposed to include several vacation perks. One of which- Free Breakfast for the entire 4-day stay. Before taking advantage of this, we asked Guest services how this would be handled. They stated to just use your room key to pay and at the end of the vacation when you check out. the amount/s would be removed from your bill. The hotel refused to honor this part of the contract and stated, they have no clue as to why that was put in our package. I contacted the original booking agent and they stated it is not...

Government Vacation Rewards / Contract dispute

GVR scam on 2011-08-12
Contract states you are not entitled to a refund if cancellation is after 10 days. Not looking for a refund, however, GVR refuses to cancel my contract. Already paid for four months, have not used any of my points, yet GVR refuses to stick to their contact, which says you cancel but no refund. GVR expects me to pay another 6 months. Very unhappy with this company because they told me I can use my points to get a room for my family of five, however they don't tell you the rooms are for two people. This means I would have to get a separate room for my young kids, what sense does that make?

Government Vacation Rewards - Delaware, Delmar / Unauthorized Automatic payments

ncondon on 2011-07-27
I was contacted by a Sales rep in early June about getting a vacation package. He said you would pay $149 right now to secure your 75, 000 points, that could later be redeemed for a 5 night cruise or a 7 day resort stay. We would pay off the remaining balance over time. After that balance was paid was when we could take the vacation. Sounded like a good way to budget our vacation that we had been wanting to take. July comes around and my card was charged for $138, so I called the number on my bank statement. It was government vacation rewards stating they were taking out my automatic monthly...

Government Vacation Rewards - California / Unauthorized charge to credit card

I was traveling on government travel orders to Georgia in March of 2010 with another government employee. On 2/26/2010 my co-worker / co-traveler contacted our local Leisure Travel office to reserve two separate rooms in the same hotel for our trip. The Leisure Travel office asked for a credit card to secure the reservation so I gave them my government credit card to reserve both rooms since my co-traveler did not yet have a government credit card. We checked into the hotel at the same time on 3/2/2010. They did not have a room secured under my name but they had an additional room under my...
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