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Godaddy Complaints & Reviews

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Godaddy - My account is hacked

Posted: 2015-08-25 by    shine.blore
Complaint Rating:  0 % with 0 votes
My account with godaddy has been hacked and my domain is taken away. I have been calling up godaddy from last 3-4 days but haven't got a solution yet. Unfortunately i dont remember my pin. And thats become a big issue. I am ready to give any other info regarding the account, when it was bought, how it was bought, for what duration etc. But godaddy seems to not consider this at all. I was told to uplaod a govt doc as id proof, i even did that. Even after that i do not see any update from them and latest i hear from them is that they can't do much about my issue. What?? Nothing can be done?...

Godaddy - England, Greater London, London - Charged for nothing

Posted: 2015-08-04 by    sclane69
Complaint Rating:  0 % with 0 votes
I purchased a domain for 10 years from godaddy. 2 hours later, they send me an email saying its been cancelled and I need to pay again if I want it re-activated ! I didn't cancel anything - I didn't even leave the computer I was on. Their so called "help desk" were a joke and just kept saying THEY would be charged to re-activate it !!! But I paid £63 and got nothing - I will never ever use these people again. They are nothing more than thieves. How can they charge me for a service they didn't give me ? I asked to speak to the helpdesks supervisor but he was no better and refused...

Godaddy - California, Los Angeles - Abysmal service

Posted: 2015-07-05 by    avc@2015
Complaint Rating:  0 % with 0 votes
Godaddy's calendar tool is inaccurate, and has caused problems for scheduling client meetings. It is advisable not to use this tool, moreover because Godaddy tech support is also inadequate. Calls to tech support time out without speaking to anybody, and chat lines are similarly blocked. Meanwhile, Godaddy must spend a monumental amount of money on marketing, given the amount of spam with which they inundate customers' mailboxes. If they were to focus more on level of service, perhaps they would not have to resort to spamming existing clients to get them to purchase new gimmicks instead...

Godaddy - harassment and denying service

Posted: 2015-04-12 by    purnimapgs
Complaint Rating:  0 % with 0 votes
I forgot my pin, password and could not access my registered email address. I contacted godaddy to renew my domain purnimapgs.in and the customer service told me to upload a government id card through a link on godaddy.com "i still can't access my account". I uploaded my pan card, the first time on 7th april 2015. I did not receive any reply from godaddy. I called godaddy customer service and they told me i did not follow the correct steps, I've done this 4 times and still did not receive any reply. Only way to contact them is through phone, where i've spent over 5 hours. However,...

Godaddy - Email ripoff

Posted: 2015-03-23 by    sipaphoto
Complaint Rating:  0 % with 0 votes
GoDaddy used to provide an email account with all domain name purchases. They no longer do. They now try to sell you on Office365 for $47.88/year. What a ripoff for people like me, who only need one email account associated with their domain. They also don't tell you about this policy change up front. You find out afterward, when the only free option they give you now with the domain is 100 email forwards. That's completely useless, since you have to sign up for their $47.88/yr Office365 plan to even take advantage of the free forwards. They still have and maintain videos all over the...

Godaddy - Nevada, Las Vegas - Customer Service

Posted: 2014-12-15 by    Sean Gee
Complaint Rating:  0 % with 0 votes
I have been a loyal GoDaddy customer for 7+ years. I signed up for their old Windows Grid Hosting a while ago and I was very pleased with the service I received. I wanted a cheap option to host ASP.NET applications with up to date associated features (IIS, SSL, ASP.NET Version etc.)

After renewing my hosting every 3 years, I noticed that I would save 200% if I let my hosting plan expire and sign up with a new account! I contacted GoDaddy support to see if they won't renew me at the same price as (lets be honest) it would save both of us time and effort. They refused and told...

Godaddy - Move Domains

Posted: 2014-12-05 by    Hammadah
Complaint Rating:  0 % with 0 votes
On Nov 27, 2014
some HACKED my account on GoDaddy and move all my domains to his account on GoDaddy too.

i have send all the documents ( Copy of my Passport - Copy of my payment card - all the Order Bills - and my mobile bill too)

and inform them of the HACKER information. till now they didn't solve the problem today is my 8th day waiting for an email or something from GoDaddy. but i think they like the HACKER.
What shall i do?...

Godaddy - Extortion

Posted: 2014-10-15 by    Oxxy.in
Complaint Rating:  100 % with 1 votes
Oh God! what a terrible service and a way to extort money out of a customer.
i had purchased a VPS [Virtual Private Server] from GoDaddy a few months ago which was hacked by a Pakistani [Anti-Indian] hacker. I asked them to help me and they just refused.
Following which i did not renew my VPS services [Anything Anti-India does not go down with me at all] and GoDaddy just shut it one day and now not returning my own data!!!
i spoke to the customer service a few times with a standard reply: We can not help you in this unless you renew your VPS.
My Big Question is: Am i...

Godaddy - Worthless Service And westing My Office hours Over the phone while giving Service.

Posted: 2014-09-15 by    Tarashankar Bakshi Gupta
Complaint Rating:  0 % with 0 votes
Hi Support,

I am using Godaddy since 2 years now, I am having 3 accounts in the name of calderatech.com, delsatinfotech.com, electroneuralgroup.com. I also have several other domain names attached to these hosting. Last year I had problems with the mails that got solved only after 3 .. 4 months. This year I am having problem with one of my domains biryanixpress.in since 3 months now and no one is bothered to solve my problem at your end. List of my problems,

1) I have renewed the plan with the present price still it is showing it is in the old hosting plan.
2) Though...

Godaddy - Customer 'unCare' Service

Posted: 2014-09-04 by    Guido Simonetti
Complaint Rating:  0 % with 0 votes
This mail summarizes all we have to say about the very poor (twice in two months) service received by the Customer Support of godaddy.
An amazing waiste of time (one hour of conversation).
Guido Simonetti

From: Guido Simonetti
Sent: giovedì 4 settembre 2014 13:28
To: [...]
Subject: Your support

just for the sake of providing you support, so that next time you can help customers, I forward you information we had to download from Internet given your total absence of support.
I’m filing a complaint for...

Godaddy - Domain name ripoff

Posted: 2014-06-25 by    spacelouis
Complaint Rating:  0 % with 0 votes
They canceled one of my
domains that was up for auto renew even though my credit card onfile is good.
They never called or emailed to let me know they were canceling it and all the
sudden today, I received an Email from them saying it was canceled.

I spoke to support for a
while and they couldn't figure it out. They said they left me 3 voice messages
which I never got and Emailed me cancellation notices which I never got. Even
though I receive everything else from them, including a notice last month
stating that the domain would...

Godaddy - Renewal pricing

Posted: 2014-05-29 by    Copperfly
Complaint Rating:  0 % with 0 votes
My domain name was coming up for renewal and I had received an email from GoDaddy telling me the same. One hour and thirty minutes after I renewed it online through the GoDaddy website, I received another email offering me a 45% discount to renew my domain name.

I contacted the GoDaddy Customer Service and asked to have the discount applied to my renewal (which would have saved me a little more than $25) but they refused and claimed that once the order had processed, they were helpless to make any adjustments.

I asked what would happen if they (GoDaddy) had some how...

Godaddy - Horrible service!

Posted: 2014-05-20 by    Ranjan Raj
Complaint Rating:  100 % with 1 votes
We purchased a VPS server named GVPS1 from Godaddy in December 2013
we hosted 3-4 websites on this server, since then we need to restart this server every 2-3 days
I called and talked to the Godaddy customer card and their technical so many times, even after this my server gets shut down so frequently. They claimed from next time such case would not crop up .
Because of this we can't give best services to my clients and at last I am going to switch to another web hosting company....

Godaddy - Web Hosting

Posted: 2014-04-21 by    DhanjaiRauthan
Complaint Rating:  0 % with 0 votes
I have purchased a web hosting space from Godaddy on 15 April 2014, Since then I am in big problem. They are not providing me the correct details of their Name Server, I had called their customer care number 3 times, but they are not able to solve my issue. I had write email to their support they even did'nt reply to my issue and not giving any specific time limit to resolve issue. I will never do any deal with Godaddy any more. This is the worst company I have ever seen. Once they took the money then there is no response from their side.
I am getting this error from the first day and...

Godaddy - Tried to extort money from me

Posted: 2013-06-12 by    Patriot Games
Complaint Rating:  0 % with 0 votes
GoDaddy lied, tried to extort money from me, then killed my website.

The nearly complete version here: http://democratshallofshame.net/RAT_DHOS_vs_GD.html

Or, here: http://democratshallofshame.info/RAT_DHOS_vs_GD.html

And here: http://democratshallofshame.us/RAT_DHOS_vs_GD.html...

Godaddy - HORRIBLE SERVICE! StrongArm tactics

Posted: 2013-05-17 by    GoWithO! Homes, Home Loans, and more!
Complaint Rating:  0 % with 0 votes
GODADDY SUCKS!!! HORRIBLE customer service. "Don't care" "take it or get took attitude" absolutely the worst business experience EVER!
I bought a domain and website hosting service from them. Two days later I get an email saying "Scan over your Government I.D." to
verify that you actually bought this. I've bought lots of things -including houses and cars- online, and have never been asked to
scan over my actual driver's license or passport! I thought it was a phishing scam, so I ignored it. Then a day later when I went to
open my account with godaddy,...

Godaddy - complaint

Posted: 2013-03-13 by    angry_manager
Complaint Rating:  0 % with 0 votes
godaddy auctions auction, it is a head massive pain in the ass.
This company after you buy a domain, you have to wait 6 long days to star the process of the domain, also you have to buy one year too, bad, for me do not work,
user have to pay for that stupid thing, that ruin your business... it is a big wast of time! really, ... waste of time....

Godaddy - Incompetent customer support

Posted: 2012-11-17 by    Vgg
Complaint Rating:  0 % with 0 votes
Unhappy customer from India: hi, i transfered 3 domains and bought hosting for them with go daddy 3 weeks back. Installed wordpress on all 3 and started building my small business website on the primary domain. 10 days back i tried to login to my 2nd domain and couldn't. Called Godaddy Support who asked me to uninstall and reinstall WP. I checked twice if this will effect my primary domain work in progress and i was assured that it won't. The agent stayed online to guide me thru the uninstall and reinstall. This process has now wiped off the content from my primary domain. We have no back...

Godaddy - Fraud

Posted: 2012-05-17 by    gulliver
Complaint Rating:  100 % with 2 votes
As someone who has used them for 5+ years and spent thousands of dollars (for dozens of domains and services) I can say that GoDaddy (henceforth “GD”) is the Wal-Mart of Internet hosts; only, one that lives up—and then some—to the hysterical denunciations its opponents levy against it.
Where to begin?

Well first off, GD’s debut on the scene—their initial “offering” to would-be customers—involved a suggestive Candice Miller’s enormous breasts. That ought to tell you the demo they’re shooting for.


Godaddy - Double charging, no remedy

Posted: 2012-03-24 by    PT69
Complaint Rating:  0 % with 0 votes
Godaddy's checkout had a glitch that did not display a correct purchase properly. Thus I was billed two one year subscriptions for the same domain for which, if I wanted a two year subscription it would have cost less thasn two one year subscriptions "bought" within 10 seconds of each other. They did not refund the surplus saying that they have no glitch and I agreed to the terms and conditions, they did not even offer to refund the difference between the cost of two one year subscriptions and the lower cost of one two year subscription (nor did I ask as I wanted a full refund for their glitch)....

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