I forgot my pin, password and could not access my registered email address. I contacted godaddy to renew my domain purnimapgs.in and the customer service told me to upload a government id card through a link on godaddy.com "i still can't access my account". I uploaded my pan card, the first time on 7th april 2015. I did not receive any reply from godaddy. I called godaddy customer service and they told me i did not follow the correct steps, I've done this 4 times and still did not receive any reply. Only way to contact them is through phone, where i've spent over 5 hours....
GoDaddy used to provide an email account with all domain name purchases. They no longer do. They now try to sell you on Office365 for $47.88/year. What a ripoff for people like me, who only need one email account associated with their domain. They also don't tell you about this policy change up front. You find out afterward, when the only free option they give you now with the domain is 100 email forwards. That's completely useless, since you have to sign up for their $47.88/yr Office365 plan to even take advantage of the free forwards. They still have and maintain videos all over the...
I have been a loyal GoDaddy customer for 7+ years. I signed up for their old Windows Grid Hosting a while ago and I was very pleased with the service I received. I wanted a cheap option to host ASP.NET applications with up to date associated features (IIS, SSL, ASP.NET Version etc.)
After renewing my hosting every 3 years, I noticed that I would save 200% if I let my hosting plan expire and sign up with a new account! I contacted GoDaddy support to see if they won't renew me at the same price as (lets be honest) it would save both of us time and effort. They refused and told...
On Nov 27, 2014
some HACKED my account on GoDaddy and move all my domains to his account on GoDaddy too.
i have send all the documents ( Copy of my Passport - Copy of my payment card - all the Order Bills - and my mobile bill too)
and inform them of the HACKER information. till now they didn't solve the problem today is my 8th day waiting for an email or something from GoDaddy. but i think they like the HACKER.
What shall i do?...
Oh God! what a terrible service and a way to extort money out of a customer.
i had purchased a VPS [Virtual Private Server] from GoDaddy a few months ago which was hacked by a Pakistani [Anti-Indian] hacker. I asked them to help me and they just refused.
Following which i did not renew my VPS services [Anything Anti-India does not go down with me at all] and GoDaddy just shut it one day and now not returning my own data!!!
i spoke to the customer service a few times with a standard reply: We can not help you in this unless you renew your VPS.
My Big Question is: Am i...
I am using Godaddy since 2 years now, I am having 3 accounts in the name of calderatech.com, delsatinfotech.com, electroneuralgroup.com. I also have several other domain names attached to these hosting. Last year I had problems with the mails that got solved only after 3 .. 4 months. This year I am having problem with one of my domains biryanixpress.in since 3 months now and no one is bothered to solve my problem at your end. List of my problems,
1) I have renewed the plan with the present price still it is showing it is in the old hosting plan.
This mail summarizes all we have to say about the very poor (twice in two months) service received by the Customer Support of godaddy.
An amazing waiste of time (one hour of conversation).
From: Guido Simonetti
Sent: giovedì 4 settembre 2014 13:28
Subject: Your support
just for the sake of providing you support, so that next time you can help customers, I forward you information we had to download from Internet given your total absence of support.
I’m filing a complaint for...
They canceled one of my
domains that was up for auto renew even though my credit card onfile is good.
They never called or emailed to let me know they were canceling it and all the
sudden today, I received an Email from them saying it was canceled.
I spoke to support for a
while and they couldn't figure it out. They said they left me 3 voice messages
which I never got and Emailed me cancellation notices which I never got. Even
though I receive everything else from them, including a notice last month
stating that the domain would...
My domain name was coming up for renewal and I had received an email from GoDaddy telling me the same. One hour and thirty minutes after I renewed it online through the GoDaddy website, I received another email offering me a 45% discount to renew my domain name.
I contacted the GoDaddy Customer Service and asked to have the discount applied to my renewal (which would have saved me a little more than $25) but they refused and claimed that once the order had processed, they were helpless to make any adjustments.
I asked what would happen if they (GoDaddy) had some how...
We purchased a VPS server named GVPS1 from Godaddy in December 2013
we hosted 3-4 websites on this server, since then we need to restart this server every 2-3 days
I called and talked to the Godaddy customer card and their technical so many times, even after this my server gets shut down so frequently. They claimed from next time such case would not crop up .
Because of this we can't give best services to my clients and at last I am going to switch to another web hosting company....
I have purchased a web hosting space from Godaddy on 15 April 2014, Since then I am in big problem. They are not providing me the correct details of their Name Server, I had called their customer care number 3 times, but they are not able to solve my issue. I had write email to their support they even did'nt reply to my issue and not giving any specific time limit to resolve issue. I will never do any deal with Godaddy any more. This is the worst company I have ever seen. Once they took the money then there is no response from their side.
I am getting this error from the first day and...
GODADDY SUCKS!!! HORRIBLE customer service. "Don't care" "take it or get took attitude" absolutely the worst business experience EVER!
I bought a domain and website hosting service from them. Two days later I get an email saying "Scan over your Government I.D." to
verify that you actually bought this. I've bought lots of things -including houses and cars- online, and have never been asked to
scan over my actual driver's license or passport! I thought it was a phishing scam, so I ignored it. Then a day later when I went to
godaddy auctions auction, it is a head massive pain in the ass.
This company after you buy a domain, you have to wait 6 long days to star the process of the domain, also you have to buy one year too, bad, for me do not work,
user have to pay for that stupid thing, that ruin your business... it is a big wast of time! really, ... waste of time....
Unhappy customer from India: hi, i transfered 3 domains and bought hosting for them with go daddy 3 weeks back. Installed wordpress on all 3 and started building my small business website on the primary domain. 10 days back i tried to login to my 2nd domain and couldn't. Called Godaddy Support who asked me to uninstall and reinstall WP. I checked twice if this will effect my primary domain work in progress and i was assured that it won't. The agent stayed online to guide me thru the uninstall and reinstall. This process has now wiped off the content from my primary domain. We have no back...
As someone who has used them for 5+ years and spent thousands of dollars (for dozens of domains and services) I can say that GoDaddy (henceforth “GD”) is the Wal-Mart of Internet hosts; only, one that lives up—and then some—to the hysterical denunciations its opponents levy against it.
Where to begin?
Well first off, GD’s debut on the scene—their initial “offering” to would-be customers—involved a suggestive Candice Miller’s enormous breasts. That ought to tell you the demo they’re shooting for.
Godaddy's checkout had a glitch that did not display a correct purchase properly. Thus I was billed two one year subscriptions for the same domain for which, if I wanted a two year subscription it would have cost less thasn two one year subscriptions "bought" within 10 seconds of each other. They did not refund the surplus saying that they have no glitch and I agreed to the terms and conditions, they did not even offer to refund the difference between the cost of two one year subscriptions and the lower cost of one two year subscription (nor did I ask as I wanted a full refund for...
GoDaddy sent a domain name expiration notice for a domain name that was not expiring. I logged onto the account and it showed the name had expired so I renewed it (in a panic). Ten days later, our business manager noticed we had paid for multiple years the last time we renewed it. When we contacted GoDaddy, they said nothing could be done about it. They refused to refund the money saying we had to cancel within 5 days of the renewal. They have refused to acknowledge their action of sending false information caused the problem. Perhaps this is standard operating procedure of GoDaddy? Watch out for...
Godaddy.com WEB HOSTING and DOMAIN NAME REGISTRATION is a total HOAX!!! The domain names we registered with godaddy - which they said were available were in use...the WEBSITE TONIGHT they claimed we would have online that evening because it was so easy to setup-never worked right!
They talk you into protecting your domain names in case someone steals them, this is the biggest HOAX of all. The protection they are offering, that you do not have to show a Federal EIN or DBA registration, can only be cancelled if you have a Federal EIN or registered DBA...when they are scaring you into purchasing...
GoDaddy.com saves information about searched domain names and then unless you buy the name right away, either it or people on its staff will purchase it, hoping to extort money from you if you want that name later....