GoDaddy
Reviews and Complaints

I have been using GoDaddy as the platform for my online business since 2021 when their prices were acceptable and their service was great! Over the last couple years their service declined alarmingly, while their prices are going through the roof! How is this acceptable and even possible? Please avoid this company at any costs, you will have issues and nobody to respond to you or care about your issues! As of this time, June 2025, you are dealing with just a bunch of careless and lazy liars and incompetents who are only after people's money!

Like long wait times? Love texting with a virtual guide and never speaking with a real person? Hate good customer service? Then this is the company for you - in my opinion and based on my own experience (said for legal reasons). While it’s easy to get in (particularly to enter your billing info), it’s quite difficult to leave (and to get them to stop billing you). Go somewhere else!

Go daddy have been a very good company to do buisness with, they have excellent customer service and very reasonable prices. I have seen that other people have not had such a great expirience as me so i would like to say that this is from my oppinion only, i have never had a problem with go daddy and overall i would reccomend them.

I have used godaddy.com for domain registration for the past 10+ years. I never have a problem with their service and the one time I contacted customer service, I was completely satisfied.

I do agree that they offer a lot of add ons so you will need to pay attention when checking out. Some people use these items; however, I do not.

I was with another company that charged a lot of monthly hosing fees. I really happy with the money I am saving and I had great service. The company has delivered everything they said they would from the sales person who sold me the website. Hosting fees are yearly and not monthly, but they are very affordable and actually saves time.

I have more than 100 domain names with GoDaddy and never had a problem. I have never tried their hosting services so I can't comment on that.

Very good prices on domains, there are always coupons available for even better prices.

I have a couple of domains with other registrars but will transfer them to Godaddy when it's time to renew.

I have several web sites bought and managed through godaddy, Like most folks I need help once in a while and the customer support just... they have been great with me!
They do not talk down, I already know I have messed up and can not for the life of me fine the solution on my own.
I just thought others should know I have had a good experience with godaddy!

I have been using GoDaddy for about 6 months now for several web hosting services. I have been impressed with the ease of use for their web design services and the options that are available on the design interface. The custom service has been great for me. I have received a call about every 6 weeks from a rep asking how everything is going just checking in to see if I have any questions. Try it out!

I inherited a Go Daddy website for a volunteer organization. Go Daddy website maintenance was easy to learn. Their training tutorials are fabulous! Best part is that there are real people who answer the phone when you need help. Go Daddy is the whole package if you need a website, a place to host it, training materials, and customer support.

Our group upgraded our website system twice and added a payment portal. Easy to figure out and run. Would wholeheartedly recommend!

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Our business email has been down for six days, and according to Go Daddy, it may take another ten days to resolve the issue. However, their customer service representatives have provided us with incorrect information during this crisis. Initially, they promised to resolve the email issue within 24-72 hours. On Thursday, May 23, we sent an email and received a notification that all sent emails from our domain were undeliverable. We called Go Daddy for help, and they said it would take 24-72 hours to fix the problem. On Friday (24 hours later), we called Go Daddy again to follow up. The issue had not been resolved, but they informed us that the root cause was a blast email our CEO sent to around 50 referral sources, which triggered a setting that shut down our email due to potential suspicious activity. For background information, we have been sending emails like this monthly for the past seven years without any issues. All the referral contacts are in a group, and the email template has remained the same. The representative said the issue should be resolved over the weekend. On Sunday, we received an email from Go Daddy asking us to enable multi-factor authentication. (Why didn't Go Daddy advise this security step to all customers from the beginning?) On Monday, we emailed Go Daddy customer service to follow up on our complaint as we still couldn't send emails. We didn't receive a reply email or phone call from Go Daddy. On Tuesday, May 25 at 9:40, we contacted Go Daddy via chat. I chatted with a representative for 1 hour and 20 minutes, but there was no resolution. At 10:38, the Go Daddy representative responded with the following: "Okay, I have the updates now. The team has checked, and the issue is still being reviewed with the Microsoft team here. However, the admin team has informed that they will keep an eye on it and see if we can get things fixed in the next couple of hours. For any updates, they will send it to" - Go Daddy representative ... (my email). "Please check the email in the next few hours. And the same has been noted in the internal tools as well for you :)" - Go Daddy representative. Her information seemed promising that we would be up and running today. On Tuesday, May 25, around 4 PM, we called Go Daddy again. The new representative provided us with a lot of new and different information regarding our case. He stated that our case would take an additional 7-10 days to resolve. This customer service representative also gave us an entirely different root cause. He said our domain was hacked, and the hacker used our email account to send 51,000 emails, which triggered our email server to shut down. However, it is not completely shut down. We can still receive emails, but we cannot send them. We informed him that this was the first time we had heard of this new root cause and mentioned that the previous five representatives had told us our complaint would be resolved within 24-72 hours. He then stated that it would take an additional 7-10 days to resolve the issue. So now we are waiting... Ten of our email accounts may potentially be shut down for two weeks, which is putting a severe strain on our business. Go Daddy, please provide us with the service we are paying for. If you cannot do that for two weeks, what will you do to make it right?

Our company has been using Godaddy for around 12 years, and I never had any problems with them until we hired their Web designers to create our new website. Initially, they took longer than we agreed upon, which was frustrating. However, things improved when Matthew G., Matthew E., Chris B., and supervisor Tomas J got involved. They completely turned the situation around and made us happy again. Tomas J is very straightforward and helped us immediately without any hesitation (thank you Tomas). The website turned out beautifully! It may sound cliché, but "It's the Godaddy way" is true. In my opinion, Godaddy has always provided the best customer service, and it really pays off. Shout out to them!

I had a private company build me a word press website that was hosted on Godaddy since 2012ish. All I needed was the times of operation changed and I called support for assistance. This is where the sales man tells me the $6000 site professionally built was too slow and losing the company visibility. Even though I was on the top of the first page. Next they could not be paid to help a minor WP edit unless they rebuild the entire site. Upset, all I wanted was a mirror text change and my existing site to improve the speed and back coding to make it great!
Approximately 2 years later and a hundred hours of my time on poor customer service. The web design team expert could not even make a minor change like changing a phrase or time or address every tiny edit had to be sent to another team to make the coding or editing. Probably offshore. A new feature of my Godaddy Word Press was a pop up that would collect client phone numbers and emails. The put a pop up on and said it was all done. They had no compliance for collecting that information, no cookie warning, no unsubscribe. I was told not to worry about it was not necessary. A lie, that information must use compliance it's the law. A company that educated me on this was Simpletexting.com I use for marketing. Also, the Godaddy experts could not take a picture of framed art and turn it into a vector for professional viewing on the new web. I had to buy photoshop and allow an employee to train and learn the software to provide vector art for the new site.
Every phone call required hours of holds and transfers and long waits to get anything finished. What Godaddy is great with is excuses. Remember I am paying to host my old site, paying to host the site under construction and it takes nearly 2 years to get my website done. The website finally launched 1/19/2023 and as of 2/11/2023 google and many other analytics flagged the site for failure to meet levels to properly operate. 10 years of service and having paid for SEO and other products and 75% failure rate in browser data ?.errors still since 3 business moves later. I called to get help and was harassed and put on long holds and alway they will never give you any access to the corporate structure. Never. Their escalations is non existent. So you are held hostage by dumb and dumber if you have a problem. Godaddy employees must all be commission or quota based because sales will be wonderful and pick up fast. But getting problems resolved no one wants to do it. I was promised a new improved word press site and it was to be the same and better than what I had. The first design review I pointed out they only designed 4 pages and my old site had 6 pages. The sales man's lies start showing. They could not do 6 pages, I would have to add them on after the finish for a extra $89. I said no I just want it done as I was promised And I even offered continuously to just pay the extra $200 bucks and do it right. They refused. After pan iced because my old site was taken down and replaced with the launched site but the site looked good for one day. Auto emails start coming about updates they did. Next the website is missing my logo, the meet us is missing our friendly faces, the site looks like a hacker or low budget kid did it and it isn't working. Instead of helping and fixing it as I called numerous times they stuck me in customer service hell! The fact is the cost of doing business is your time in resolving and getting help. Not knowing anything other than Godaddy I felt financially a captive prisoner. Also, the damage to my business and lose of time it was criminal! A good friend referred me to Blue Host and I am so upset because I am not even a customer yet and they have been fast effective and extremely knowledgeable. Good bye to BadDaddy and it is time to stop accepting incompetent customer service. BTW I was assured my new site would be word press it is on my receipt as such. I made sure I could take it and host it anywhere. All a lie!my new Godaddy site will not migrate because they blocked the coding and did a proprietary drag and drop! No matter what you will never get higher up so if you like to bang your head on the wall than flush all your money away and paralyze your business Godaddy is your type or business. Site not working properly

I typed this on my iPhone. I would have uploaded the invoice and a photo of my 12" file of calls and complaints.

You are still keeping your intellectual property - domains and sites assets with GoDaddy? YOU ARE DEAD! Run for your life if you still can!
Here are the reasons. First of all they treat their clients like dirt. Having bunch of sweet sugar-candy youngsters to answer you on a phone is not a "providing service". We left this company 7 months ago, after absolutely unspeakable incident - they blocked our web-site, known media source with 1 million readers... just because they can, and because I'm an idiot - I made a decision to host our media with them in the first place. And now we live happily ever after with another hosting provider, very well, and secure, and specially me, as I'm the one who's responsible for all web development in our company. We paid about 2000$ a year to GoDaddy. Who cares, right? GoDaddy happily participate in all unfair competition actions and felonies organized in USA, and block European commpanies during the time of the high sales. For the last 2 years GoDaddy lost millions of their clients, including shareholders. Check their stock...
Second of all - prices: GoDaddy make you feel that their services are cheap. Oh no! You actually pay very high price for domains - you can get them much cheaper with another provider and you don't need to be in their domain club - that's how they collect TVA taxes back if you are buying on behalf of the company and have your taxes reduced. Today for the same number of the domains and super hosting plans, private servers, protected against Ddos attacks, CDN etc (much higher than we had at GoDaddy) we pay alsmost hald price. In total we save about 500$ a year.
So and the third reason - QUALITY!
GoDaddy propose to you all kind of hostings, private servers etc... all of these are VERY OLD, NOT SECURED HARDWARE, which should be in the garbage. Recently May 4th, 2020 sites, 28,000 hosted with GoDaddy sites GOT HACKED! Wordfence developers (known security plugin) received this information and publicly announced it. Details see on their blog. Short version: servers of GoDaddy are NOT SECURED AND NOT PROTECTED! Nothing against Ddos attacks has been done. I remember how many times our web-site was down because of that when we hosted it with GoDaddy. Our company had massive financial damages... GoDaddy selling you place on very old server, no security, no nothing, nada, for very high price. So all databases hosted on them got hacked, 28,000 clients have no access to their databases, not by php client, not by ftp, and many have their sites simply down! Congratulations! There you go, GoDaddy, results are very well deserved! I personally glad they got it, and I also hope that poor clients who got hacked will file massive lawsuit against GoDaddy, and demand financial damages for their hacked web-sites.
And! GoDaddy and "Nanci Nette, Name Management Group" FELONY DISCLOSURE. Probably the feature POLICE case. Did you ever had this situation: you look for the domains for your company or for your client (and specially if you have a brand client with trademarks registered), and many times the domain is already taken, and GoDaddy propose you to pay 60$ to negotiate? Or you buy quiet expensive from "private user" domain in the auction? Yep, there's it is. And GoDaddy will never show who owns the domain of your client's brand. Many times you see this when you check for the owner in WHOIS other sources: "Name Management Group, LLC (Nanci Nette), 1619 NORTH LA BREA AVE, HOLLYWOOD CA, ***, US".
When you see this know that this "Nanci Nette from Name Management Group" is actually GoDaddy itself.
I'm going to lay down discovered facts. There's no such person as Nanci Nette, not a single social media profile. This so called "Name Management Group, LLC" simply doesn't exist in the California registry, and never existed (checked). And you can see the records of this Nanci Nette, Name Management Group, LLC: this non-existing company owns about *** domains! And all of them only with GoDaddy! Address: 1619 NORTH LA BREA AVE, HOLLYWOOD CA, ***, US belongs to THE AVENUE - luxury apartments for rent. Yep! All letters, including legal services (thousands of them) transferred to GoDaddy address, according to information provided by management of THE AVENUE.
And of course I strongly suggest you to Google "Nanci Nette, Name Management Group, LLC" - you will see thousands lawsuits for "domain squatting". "Domain squatting" is ownership of the domains corresponding to brands names. For example I have company "My Domain", I own trademarks, I also have a domain "mydomain.com" and "mydomain.net", but I didn't purchase "mydomain.org" and "mydomain.info" or "mydomain.co.uk". Be sure that "Nanci Nette, Name Management Group, LLC" / GoDaddy bought it and wants to sell them to you for very high price. And also check how all lawsuits are going. This "Nanci Nette, Name Management Group, LLC" never responds to the complaint and judge orders to transfer the domain to the company who filed a complaint. GoDaddy does the transfer very quickly! Yep, all lawsuits go in this scenario! Little trick here though. Letting GoDaddy "to negotiate" the domain for you / or buying domain at the GoDaddy auction will be always less expensive than filing the lawsuit in WIPO or ICANN. Yep! GoDaddy FELONY!

I have a catering business where I sell Panamanian goodies online. Since my livelihood depends on it, I need a reliable system. In 2016, I upgraded my site to WP, but the shopping cart remained on the old HTML version until last June when I upgraded it to WooCommerce. This was done to ensure that both the site and the shopping cart were in sync. Initially, I faced many problems with the upgrade, and the issue was escalated to a VP at GoDaddy. They were great in resolving the problem. After that, I continued working with a manager who also provided the necessary assistance to get the system up and running smoothly. Everything was fine, and customers were able to place orders correctly until February. However, starting from March 1, customers have been unable to place orders, and I have been manually taking orders and creating invoices. This has resulted in some customers being turned away and a loss in sales. I contacted GoDaddy last week to report the issue, and they created a ticket. However, a week later, the issue remains unresolved. I have been calling them, and they have informed me that they are working on it. Today, I insisted on speaking with a manager, and Supervisor *** joined the call. Unfortunately, he was very rude and almost mocked me. He claimed that I had not set up the shipping correctly and suggested that I fix it myself using tutorials. He said that the support I pay for is for self-support. I explained to him that the system was working fine until February, and if I had not set up the shipping correctly, orders would not have come through before. However, he insisted that I fix it myself, which is completely unacceptable. I also mentioned that *** had assisted me with the shipping, but he denied that *** had ever helped me. In conclusion, I urgently need a working system, and GoDaddy needs to fix it.

I have been a customer of Godaddy for a few years now, with two domains that I purchased on 9/9/2019. Unfortunately, both domains were unexpectedly canceled on June 6, 2020, even though the second domain was not even connected to a website. It's important to note that Godaddy was the one who sold me these domains. I have sent numerous emails and made countless phone calls to them, but they have refused to provide me with their attorney's phone number. They have discriminated against me by not informing me of any wrongdoing on my part, yet they continue to keep my money, despite the fact that I paid for both domains until November of this year. It seems that they have an issue with German Catholics, which goes against the promises of the United States Constitution regarding the pursuit of happiness. President Trump has even signed an executive order to protect US citizens from online misconduct like this. The last time I checked, freedom of speech was protected by the first amendment to the constitution. I have also reported instances of being hacked, providing them with all the necessary information, but they have ignored it. I recently updated my phone number, yet someone was still able to call me by accessing my information that they were supposed to protect. I would like a refund for their failure to safeguard my privacy. Their "security" team couldn't even protect me from an elderly lady. I have submitted proof of every hack I have experienced, but nothing has been done and I have not been contacted. Yet, they decided to remove my domain simply because they didn't like it? I wasn't aware that I had moved to the Soviet Union. Every person I have spoken to has been very rude, and one man even yelled at me and insulted me because I am not Jewish. This is clear discrimination, as I am a white German Catholic who wanted to create a social network for white German Catholics. It seems that adults are no longer acting like adults, and no one seems to care about what our ancestors fought and died for. It has been almost 6 months now, and all I receive is evasive responses. I can understand why they have such a low rating on ComplaintsBoard.com.

On September 9th around 11:06pm, I visited a website called https://www.coupons.com/view/GoDaddy.com?d=298595 to purchase a domain name for my online shopping store on Shopify. When I opened the website, I saw a listing for "Exclusive! $4.99 .COM Domains." I clicked on it and was directed to a new page that instructed me to copy a code and paste it during checkout for a discount. I clicked "continue" and was taken to godaddy.com. The website page displayed a message saying, "Grab your 1st domain for $4.99! Limit 1 per customer per year. Looking for more than one? Other discounts available, see cart for final pricing."

I was looking for a domain name related to "lintremover," so I entered that name in their search engine and clicked the search button. A list of domain names related to "lintremover" appeared, all priced at $4.99 for the first year. The domain name "***" was listed for $4.99 for one year. I added it to my cart and proceeded to checkout.

On the checkout page, the price displayed was for "Full domain Privacy & Protection for $9.99/domain per year" and "Create an email address that matches your domain." I declined any additional charges. However, I was charged $5,523.90, which I discovered when I received a charge alert from my bank. This alerted me to the fact that I had been overcharged. Shortly after, I received a fraudulent phone call from PayPal. I confirmed that the charge was indeed fraudulent and that I did not authorize the $5,523.90 charge.

Within 10 minutes, I logged into my PayPal account and attempted to cancel the order. Unfortunately, there was no option available for me to do so. I then contacted godaddy.com customer service and explained the situation to them. Their response was that they would not refund my money, despite their policy stating that "you may cancel any product at any time. A refund will be automatically processed for products subject to all Standard refund Terms."

Throughout the entire process of shopping for a domain, viewing my shopping cart, and proceeding with the checkout process, there was no warning, listing, or documentation of a $4,999.00 fee for a yearly premium domain anywhere. Additionally, there was no fine print during the checkout process to alert me of this extra fee. This is clearly fraudulent and a scam. If there had been any mention of a $4,999.00 fee during the checkout process, I would have never agreed to the terms and would not have made any purchases on the godaddy.com website.

Good afternoon. This is in conjunction with a letter which has been sent to Mr. Aman Bhutani.

I am currently the owner of Arius Consulting which is an investigative firm where I specialize in all corporate and non-corporate investigative matters. I am also a retired police officer of 28 years of service.

During the creation of my company, I had utilized GoDaddy to host my website. I had purchased your products in February of 2023. Since then, my website and services had all operated properly, without any issues.

Approximately 2 weeks, my website had stopped functioning which resulted in an error 503 message. I had contacted GoDaddy, and they had advised that it was due to not having the premium package? As I felt skeptical, I agreed to purchase the premium package for $200. The female representative had advised that this was the root cause to the website issues.

Later that afternoon, I had noticed 2 missed calls from GoDaddy and a cancellation and refund for the $200. I had also noticed that my website was still not operating which was promised by the representative earlier that morning.

I had re-contacted GoDaddy and they informed me that the my product was refunded due to an error in price which was provided to me. The price should have been $311. The representative had advised that the initial representative was inexperienced and had provided me with the wrong quote. I had then paid the $311.

The next day, I had observed that my website was operational, but I did not recognize the website? It appeared to be a generic GoDaddy website page, with all my content removed. I had re-contacted GoDaddy, and they had informed me that the first representative had accidentally removed my webpage, and had apologized as it should not have happened.

The representative had then patched me through with Domain support, and again the representative was quite apologetic and had apologized more than 5 times and had provided me with one month free service. He advised that he would return my original website and would be operational in 3 to 5 days. He again reiterated that the initial representative was inexperienced and should not have taken down my website.

As 10 days had passed, my website was still not operational. I had contacted GoDaddy once again, and had expressed my concerns. The representative had advised that the previous representative should not have coerced me into purchasing the premium package as the package I had initially had was sufficient to run my website. She immediately had refunded the $311 amount.

She had then patched me through to Domain support in attempts to fix my problem. During this process, I was able to speak with a representative, but had hung up on 3 occasions during our conversation. The representative was not able to provide details regarding the return of my website and my frustration had escalated during each dropped call.

Later that day, I had received a customer service ratings questionnaire, which I had filled. I had received a text message from "daisy', who had offered her assistance to my concerns. After I had re-iterated my concerns, she had suggested that I purchase the Premium package to rectify my situation?

Ultimately, that is where the conversation had ended and thus I have forwarded you this complaint and a letter which was sent to your CEO.

I am quite disappointed with your level of service, and your intentions to promote your more lucrative packages. I do understand that times are difficult, but I am an honest individual who has devoted 28 years of my life, serving my community and I do not feel that this is how one of your customers deserves to be treated.

As I had previously mentioned, my services were operating well, until 2 weeks ago which did not require a Premium package to operate. Ironically, your reasoning behind the demise of my website was identified as not having a sufficient package to operate it. Your reasoning is troubling and contradictory.

As I have been patient and the removal of my website has affected my current business, I have no choice but to escalate this matter. At the very least, I would hope that you would restore my website and have someone from head office contact me to discuss these issues.

I will await your response,

Moe Salehe

Customer # [protected]

Regarding the Account of Customer Number [protected].

Hello, my name is Jo and I have just spent the day going through my GoDaddy Accounts. I am extremely alarmed by my findings, so I am writing to you directly about the issues that have accumulated and which I have previously failed to resolve via your technical team. I really do not have the time or energy to waste either my or your time with matters which are probably very small to you, but very significant and distressing to me, so I would like to resolve this quickly.

1. MASSIVE OVER CHARGING FOR SERVICES I NEVER HAD.

I bought a whole series of domain names in 2021-22 for a total of less than £100. Three years later, quite by chance, I have discovered that GoDaddy has taken a total of £3397.72 from my bank account. This is literally theft and extortion because it was without my knowledge or agreement. I am sure there must be some sort of system error, but I would very much like to sort this out and suggest an immediate refund for £3000. This is particularly in light of the experience I have had including:

2. DISAPPEARANCE OF MY WEB SITE

Neurome.education

I bought a domain name and a free website for £26 in 2021.

I built a website which was a whole new business. This suddenly disappeared for absolutely no reason. I called GoDaddy to try and sort it out, but got nowhere. This was absolutely ages ago, possibly as long as two years. Yet I have paid over £1000 since just for this domain.

It is obviously a system malfunction because I can see the following email

(1) why would you even be referring to deleting my website?

(2) Then continue to charge me huge amounts for it?

(3) when GoDaddy had already deleted this account over a year ago (for no apparent reason)?

(4) And I have been paying you vast sums?

I had to move to a different provider because I just couldn’t risk this happening again; I then tried to transfer this domain name but it just didn’t work. So I can’t use it even.

A total of £1017.19, has been taken from my account. This has been taken without my knowledge or permission for a deleted site that your team couldn’t even find and couldn’t recover. These are the payments.

2022-01-17T09:34:25.000Z .EDUCATION Domain Registration neurome.education 0.13 1 Year 21.93 4.41 26.47 GBP

2023-01-18T13:50:06.000Z .EDUCATION Domain Renewal NEUROME.EDUCATION 0.17 1 Year 27.66 5.56 33.39 GBP

2021-10-03T09:41:35.000Z Website Builder Free Trial neurome.education 0 1 Month 0 0 0 GBP

2022-11-03T19:49:09.000Z Websites + Marketing Ecommerce Intl - Renewal - 1 Year neurome.education 0 1 Year 299.88 59.98 359.86 USD

2021-11-03T16:37:55.000Z Websites + Marketing Ecommerce Intl - Renewal - 1 Year neurome.education 0 1 Year 167.88 33.58 201.46 GBP

2023-02-17T21:51:06.000Z Websites + Marketing Premium Plan Intl Renewal neurome.education 0 1 Year 203.88 40.78 244.66 GBP

2022-02-17T21:29:38.000Z Websites + Marketing Premium Plan Intl Renewal neurome.education 0 1 Year 125.88 25.18 151.06 GBP

I would like a full refund please

3. Other Domains

By contrast the other domain names which I have had for a similar time have been charged at MUCH MORE REASONABLE RATES.

Mindtechonline.com £52.73 and $11.99. Why some amounts are charged as £’s and others $’s is a mystery. But overall this is an acceptable amount to pay to hold a domain.

2021-08-02T14:33:51.000Z .COM Domain Registration mindtechonline.com

0.13 1 Year 10.86 2.2 13.19 GBP

2023-08-03T19:10:15.000Z .COM Domain Renewal MINDTECHONLINE.COM

0.15 1 Year 17.82 3.59 21.56 GBP

2022-08-03T13:23:24.000Z .COM Domain Renewal MINDTECHONLINE.COM

0.18 1 Year 19.99 4.03 24.2 USD

2021-08-02T14:33:51.000Z Full Domain Privacy and Protection mindtechonline.com

0 1 Year 5.99 1.2 7.19 GBP

2023-08-03T19:10:15.000Z Full Domain Privacy and Protection - Renewal MINDTECHONLINE.COM

0 1 Year 8.99 1.8 10.79 GBP

2022-08-03T13:23:24.000Z Full Domain Privacy and Protection - Renewal MINDTECHONLINE.COM

0 1 Year 9.99 2 11.99 USD

Leftrightworld.com £25.24 and $67.39

2023-08-03T19:10:15.000Z .WORLD Domain Renewal LEFTRIGHT.WORLD 0.15 1 Year 36.18 7.26 43.59 GBP

2022-08-03T13:23:16.000Z .WORLD Domain Renewal LEFTRIGHT.WORLD 0.18 1 Year 45.99 9.23 55.4 USD

2021-08-02T14:33:51.000Z Full Domain Privacy and Protection leftright.world 0 1 Year 5.99 1.2 7.19 GBP

2023-08-03T19:10:15.000Z Full Domain Privacy and Protection - Renewal LEFTRIGHT.WORLD 0 1 Year 8.99 1.8 10.79 GBP

2022-08-03T13:23:16.000Z Full Domain Privacy and Protection - Renewal LEFTRIGHT.WORLD 0 1 Year 9.99 2 11.99 USD

Evolvio.us; Minddiversity.com also reasonable ;

Planetfutura.com; smartmind.co are both very overpriced.

I don’t even have any functional websites, and the one I had put time into disappeared, as I have said, yet I am being charged some huge amount anyway.

4. MICROSOFT

This is another shocker. You sold me 3 subscriptions for Microsoft. I called to get 2 of them cancelled. I have now calculated that you have charged me a massive amount of £1049.88 over a period of 3 years. This is astronomical.

2021-10-03T09:41:35.000Z Microsoft 365 Business Professional 0 1 Year 89.88 17.98 107.86

2021-08-02T14:33:51.000Z Microsoft 365 Business Professional 0 1 Year 89.88 17.97 107.85

2021-06-19T00:51:10.000Z Microsoft 365 Business Professional 0 1 Year 89.88 17.98 107.86

2023-06-19T04:29:56.000Z Microsoft 365 Business Professional Renewal 0 1 Year 155.88 31.18 187.06

2022-10-03T13:50:52.000Z Microsoft 365 Business Professional Renewal 0 1 Year 191.88 38.38 230.26

2022-08-02T13:39:56.000Z Microsoft 365 Business Professional Renewal 0 1 Year 191.88 38.38 230.26



2022-06-18T20:18:43.000Z Microsoft 365 Business Professional Renewal 0 1 Year 155.88 31.18 187.06

2022-07-11T13:50:22.000Z Microsoft 365 Email Essentials 0 1 Year 23.88 4.78 28.66

2023-07-11T21:23:26.000Z Microsoft 365 Email Essentials Renewal 0 1 Year 59.88 11.98 71.86

2022-07-18T12:36:55.000Z Website Builder Free Trial 0 1 Month 0 0 0

2021-08-02T14:33:51.000Z Website Builder Free Trial 0 1 Month 0 0 0

2021-06-19T00:51:10.000Z Website Builder Free Trial 0 1 Month 0 0 0

I would like a refund for two of them please..

5. LIFEOLOGY.COM

Then there is the issue of ‘Lifeology.com’

I bought this domain name in July 2022, and paid for it on Go Daddy. I even sent a message to my programmer about it. I had transferred it to my WIX Account. I was therefore very confused when this domain name didn’t arrive on Wix and all trace of my purchase was gone from GoDaddy. It just totally disappeared from my account. When I clicked on the link to buy it again it offered to sell it to me again for $9,900!

I would like this domain back please. For the amount I paid for it. I had finally found the ideal name – and for the second time, I had a product disappear from my account.

Transferring domains is generally incredibly difficult.

6. Summary & Conclusions

I appreciate there must be many challenges in automating and running a business like GoDaddy, but my experience is unacceptable. Your emails go straight to junk, so I never see any of them, and in fact I have a message on my email which says I am no longer using email. They are really bizarre at any rate, telling me that my sites were ‘removed’ ‘parked’, ‘auto-renewals’ and so forth, whilst still taking money from my account.

But the financials are just one problem – I lost two which put my business back months and which cost me in regards to time and earnings dearly. A am not some big business which can absorb such costs - I am a single mum, a widow in fact, my husband having died in 2020, with three boys and no income trying to get going again. It is actually a cure for dyslexia that I have invented which I was automating on your site. Neurome.education was the site I had built to bring this to life. Until it literally just disappeared. If it could be recovered I would be very happy. But given this happened ages and ages ago, like about 1-2 years, why are you sending me emails about deleting an already deleted site? And why anyway when you have charged me over £1000.

The fact that last month that email arrived saying Neurome.education would be deleted does strongly suggest malfunction of the automation.

So please arrange for a refund of £3000 + compensation for the stress and hassle this has caused along with loss of time and earnings.

I also need to know how to sort this out from now on. I need to protect my accounts from this unacceptable loss of financials.

I would very much appreciate it if you could please look into this for me as a matter of urgency, and I look forward to your reply. I will send you an email which hopefully means your reply won’t go into junk.

With my best wishes and kind regards

Yours sincerely

Dr Joanna Iddon

(I sent this letter to the CEO of Go Daddy)

Both websites I paid up for a year in advance continually have problems-specifically taking too long to load one picture when I have dozens of postings to do everyday. Their site says to cancel a product then contact customer service for refund which I did and after a run around, the 3rd person said it was out of the refund timeframe. I asked then to reinstate the sites and he said it was not possible and that I could resign up for websites at new yearly rate. I thought he was kidding -why would a person sign up for another year knowing they were paid up for the remainder of the year already for 2 sites that were horrible at uploading pics and limited to customizations. Most companies like insurance refund a prepaid policy if cancelled so you aren't paying for a service you aren't using or need. I have been with Godaddy for many years and am baffled at the poor customer relations.

GoDaddy website design team has been working on my new website for more than a full year. Apparently this team is in the Philippines and it is routed to different people by customer tickets. As a result, it has taken much longer than it should have to build this website.

The latest ticket is now almost a month old with no work being done. I received an initial response asking for more MP3 audio files to be uploaded, but that request sat there for 10 days before it was routed to the design team! I promptly responded and added the requested files, and now it is sitting there again.

My customers are emailing me directly stating that they are not receiving the product they ordered, as your design team uploaded a PREVIEW to many of these songs, rather than the FULL song, as I specifically requested.

A month ago, I was told this would take 2 days, and here we are!

I purchased 365 email that never worked and spent several hours trying to work with Godaddy tech on my phone with a tech at godaddy after we could not get it work I told her to cancel. She assure me she would. She never canceled either she forgot this happened on Nov 14 2022 and they continued billing me and I never noticed until did audit and noticed Godaddy continued charging my credit card. I called and told them the issue about being charged from Nov 14 2022. I requested a full refund back from the charges they charged from Nov 14 2022 because they failed to cancel. The representative did not cancel when I asked her to cancel it immediately and you can listen to the recording they record all calls for quality control and they can hear the conversation. I will be reporting this to trust pilot and BBB as a official formal complaint. If if I am not refunded back all the charges from nov 14 2022 because Godaddy Rep failed to cancel my 365 email.

I was misrepresented and misled by the sales people at Godaddy into purchasing a 3 year hosting plan after they caused technical issues on my original hosting plan, resulting in more than $10,000 businss losses due to the fact the people were not accessing my website at https://www.certifiedchinesetranslation.com/

Out of frustration and in order to make the website come back again, I was forced to purchase a 3 year hosting plan at a higher price at a cost of $1,295.28 (See attached receipt) with the information below :

[protected] DATE:1/11/2023 CUSTOMER #:3475187

In May I decided that GoDaddy's hosting was not reliable, and that they automatically renewed the plan for 3 years (when in fact it should be renewed on a yearly bases), I then transferred the service to a different hosting company, and cancelled the product in July. I requested a refund for the remaining balance but they refused.

Three phone calls, one wait of about 32 minutes, another three minutes, then 19 minutes. Purpose to transfer three domain names to IPAGE. It After 19 minutes trying to give representive a pin code our

connection was broken so now I have to wait another 25 minutes for another tech support. I got a text from someone named Daisy today who was "reaching out" and all that flowerly language to "support me" because I wrote a negative feedback about being on the phone for over 2.5 hours yesterday trying to transfer my domains to IPAGE. It involved over 15 emails for "security purposes" with many codes to protect my website while I was talking with the three different tech support people yesterday. Three sets of authorization codes I have been given but still each time the block on transferring the domain has not been lifted. Daisy the "quality control" person who texted me but is not allowed to make or receive calls says there is no higher level tech support everyone there has equal training and knowledge. Classic modern empty talk. An employee [protected]@godaddy.com said she would call me back this morning and help me get the problem solved. She has not called all day and email did go through. Too bad I already rated her service as excellent.

I recently had a very bad experience with GoDaddy. I’ve been a customer of GoDaddy for some time, purchasing domain names. Media Temple, which is owned by GoDaddy, has been my web hosting company for many years. In May of this year, I received an email from Media Temple stating that my web hosting account was being transferred to GoDaddy. The email also stated: "No action is required from you at this time. We took great measures to provide a seamless transition and minimize any disruption to your business and hosting." However, the transition was not seamless and it was not executed well by GoDaddy. There was poor communication on the part of GoDaddy. I looked at my websites in mid-July and found out that both of my websites were down. Apparently, they were down since early June. GoDaddy never communicated with me about this. It was a complete surprise. Apparently, the reason that my websites were down was that they didn’t receive payment of their fees for hosting. However, I was not aware of this. There was no communication about any payment that was due. Furthermore, the debit card that was on file with Media Temple was valid and working property, as evidenced by the fact that GoDaddy started up my web hosting account again in July without my providing any new payment information. When I called the billing department on July 27th, I was told that GoDaddy did not even attempt to charge the debit card that was on file with Media Temple. So with no communication whatsoever with me, they terminated my hosting account. When I called tech support to try to get my websites back up, I was sent this message:

“We regret to inform you that we were unable to recover any data from the web hosting for (domain name listed here). Our records show this hosting was removed on June 8, 2023, and hosting backups are retained for a maximum of 30 days. We apologize for any inconvenience this may cause.”

In fact, GoDaddy was not able to recover data from either of my websites. When I called tech support, they seemed confused by the fact that I had two accounts with GoDaddy, an earlier account for purchasing domain names and the new web hosting account. It seemed to me that the tech support people didn’t take good notes and sometimes it seemed that they were not aware of what the previous tech support representative had said or done. I was given false hope about recovering my data and then told something else on my next call with tech support. I talked to a tech support supervisor who seemed rather callous and unsympathetic, unwilling to take any responsibility for what happened and saying that this happened because I didn’t pay my bill.

GoDaddy’s actions caused me tremendous inconvenience and possibly lost business. I also have to pay a consultant $250 to try to recreate the data for my two websites. I don’t think I did anything wrong. I think this situation is the result of negligence and poor communication on the part of GoDaddy. What I have seen so far from GoDaddy is a lack of accountability for their actions.

Beware GoDaddy's ugly pricing practices! What do I mean by this? When purchasing new services and subscriptions from GoDaddy, you have all the discount codes you could ever want, and then some. However, the savings stop there. I have confirmed multiple times with a handful of customer service representatives for GoDaddy (and you can too, by calling GoDaddy support at [protected]) that there are NO discounts for renewing existing subscriptions or services. They entice you with significant first-time discounts and then you are stuck paying full price from then on—no exceptions.

If that were not enough to avoid them, the process appears—in my opinion—to be difficult by design to get out of their services and subscriptions. In my recent experience, the process seems to throw as many extra steps as possible between you and the door, requiring you to stand resolute many times over as you repeatedly confirm that yes, you do want to stop this service or discontinue that subscription.

When transferring my domain name away from GoDaddy, I had no less than three special codes sent to my email address at different times throughout the process that each needed to be put in the correct form field to continue. I also had to "unlock" my domain name in the settings to move it, and at nearly every step I was met with a popup or an alert telling me that I might not need to transfer my domain name away from GoDaddy, or to confirm (again) that I wanted to discontinue services. I even had to pay for another year of domain name fees just to be able to transfer it away, with no refund possible.

In my opinion, do not invest your time or money into GoDaddy's services or subscriptions. There are plenty of other providers to choose from.

I was misrepresented and misled by the sales people at Godaddy into purchasing a 3 year hosting plan after they intentionally caused technical issues on my original hosting plan, resulting in more than $10,000 businss losses due to the fact the people were not accessing my website at https://www.certifiedchinesetranslation.com/

Out of frustration and in order to make the website come back again, I was forced to purchase a 3 year hosting plan at a higher price at a cost of $1,295.28 with the information below

№ [protected]

DATE:1/11/2023

CUSTOMER #:3475187

In May I decided that GoDaddy's hosting was not reliable, and that they coercised me to purchase a 3 year plan, I then transferred the service to a different hosting company, and cancelled the product in July. I requested a refund for the remaining balance but they refused.

I am writing this review as a disgruntled customer of Godaddy.com, and I must express my utmost disappointment and frustration with the service I have received. With a substantial social media following of 42k business professionals, I expected Godaddy.com to provide me with real value and exceptional customer support. Unfortunately, my experience has been nothing short of a nightmare.

Upon reaching out to Godaddy.com for assistance, I initially encountered what seemed like genuine concern from their customer service representatives. However, this concern quickly dissipated as I found myself caught in a never-ending loop of upsells and empty promises. Each time I sought help for my initial request, I was bombarded with aggressive attempts to sell me different products, while my primary issue remained unresolved.

To make matters worse, I have interacted with a staggering seven different Godaddy agents regarding the same issue, yet none of them have provided me with any substantial help or resolution. It is incredibly frustrating to repeatedly explain my problem to different representatives only to have them vanish without offering any real assistance.

Given the abysmal level of service I have received, I am now contemplating canceling all of my services with Godaddy.com. It is disheartening to witness a company that claims to prioritize customer satisfaction fail so spectacularly in delivering on that promise.

As a customer who has invested significant time and money into Godaddy.com, I believe it is imperative for the company to rectify this situation promptly. Not only do I expect to be compensated in some manner for the countless hours wasted and the lack of assistance, but I also plan to submit 1-star reviews across various platforms such as Google, Yelp, and Trustpilot. Other potential customers deserve to be aware of the deceptive practices and the lack of genuine support that permeate Godaddy.com.

In conclusion, my experience with Godaddy.com has been a complete letdown. The fake feelings of customer service, the relentless upselling, and the subsequent disappearance of agents once the sale is made have left me feeling disillusioned. It is high time that Godaddy.com takes immediate action to address these issues and provide customers with the service they deserve.

I've been using Go Daddy for my website domain and hosting needs for a few years now, and I have to say, I'm pretty satisfied with their services. The prices for domains are reasonable, as long as you're not trying to buy one from someone else. If you're looking for a domain that's not available, Go Daddy usually has some good suggestions for similar ones. Hosting is also pretty good, and my site usually runs fast and loads quickly.

However, there is one thing that really bugs me about Go Daddy - calling for technical support. It always feels like these calls take hours (even if they don't actually take that long). When you call, you're often transferred several times, and even when you finally find someone who's helpful, there's almost always a pushy sales pitch. Every single time I call, someone is trying to convince me that I need this or that. Some of the items they suggest are things that I could actually benefit from, but often they're just trying to get me to review domains or hosting for extensive lengths of time or add various things to my account.

I feel bad when I tell them no, and I feel pressured throughout the call to purchase the items they're telling me I need. They're really good at convincing you that you really need these things, even if you don't. However, I've gotten much better at fixing things that go wrong with my website (which are typically my fault anyway), so I rarely call Go Daddy anymore. As a result, I'm happier because I get decent service without the pressure of buying something else.

Overall, I would recommend Go Daddy as a good choice for people who can follow self-help topics posted on their website or someone who's comfortable with designing and maintaining their website with minimal assistance. Just be prepared for the pushy sales pitches if you do need to call for technical support.

I've been with GoDaddy for a long time now, since the early 2000s. I have a hosting account and 7 domains with them. Over the years, there have been some issues that have come up, but they were always resolved in a way that made me stick with GoDaddy. However, things have taken a turn for the worse recently.

GoDaddy conducted a hosting migration on their own, without me asking for it. They finished the migration on January 14, 2022, and it completely wrecked my websites. It was as if they just threw all the files into the new hosting without any care or attention. When I contacted them about it, they just threw the ball back in my court and told me that "My Developer" should fix everything. The websites went down, some with no files or information at all.

I've been contacting GoDaddy ever since January 14th, and my websites are still down. I've tried fixing what I can from my end, but I don't have a developer and I don't want to hire one from GoDaddy. Every error that needs GoDaddy's help takes 72 hours for them to get back to me, and even then, they don't fix it. I have to file another ticket for another team to give me the runaround again. Four of my domains have been offline for over a week now, and I'm literally living in the GoDaddy chat room, explaining my case over and over again to every single agent I chat with.

I can't believe the "Big Corporate" attitude that GoDaddy has. They don't care about their customers at all. To them, a customer is just a number with a credit card. They're trying to corner me into paying them to fix my problem, but I don't want to do that. I just want them to bring my websites back online, and then I'm leaving GoDaddy for good.

It's really frustrating that there's no option for a "NO Star Rating" because that's what GoDaddy deserves right now. I hope they can fix their attitude towards their customers and start treating us like people instead of just numbers.

I've been using GoDaddy for my domain for 7 long years now. Recently, I received an email about their new service called GoDaddy Payments. I was intrigued and decided to give it a try. I signed up and was approved right away. I moved my website to GoDaddy so that I could offer these new payment methods to my customers. However, I faced a lot of issues while trying to connect and use the new payment method.

I contacted customer support on chat and they told me that I had to upgrade to the most expensive package they had for the payments to work. I did that, but it still didn't work. They then told me to wait for 24 hours and it would connect all by itself. But that didn't happen. I contacted customer support again and was told that there was a coding problem and it would be fixed in a few hours.

The next day, it still wasn't fixed, so I contacted customer support again. This time, they told me that I had to reapply all over again for GoDaddy Payments and it would take another 24 hours. After 24 hours, it still didn't work, so I contacted customer support again and was told that it would take 48 hours instead of 24.

It's been 4 days now and it still doesn't work. I asked for a refund for the ecommerce site that I couldn't take payments on, but I was told that it would be fixed right away. Finally, it was fixed and I added some items to the new store. I had one sale and within 10 minutes, they sent me an email and shut down the payments. When I asked why, I got no answer. I was told that they didn't know why.

I asked for a refund again, but this time I was told that I couldn't get a refund because it had been more than 48 hours since I upgraded. Customer service strung me along until they didn't have to refund me. They lied to me every day. This is the worst customer service I have ever seen. If I could leave 0 stars, I would. I would advise anyone to run as fast as they can away from this company.

I ain't no tech-savvy person, so when I decided to get myself a website, I went straight to GoDaddy. I bought myself a domain and hired a tech guy to develop my website. I spent a whopping $1200 on it, mind you. But then, things went south. The tech guy I hired hijacked my website to namecheap and demanded an additional $500 to transfer it back. Can you believe it? I already paid him a fortune, and he still wanted more!

I was clueless about what to do, so I contacted namecheap. They were so helpful and investigated the situation. I provided them with proof of ownership and even asked them to call the phone number on the website, which was still mine. They did, and I answered. They said they would send me an email with instructions on how to get my domain and website back. They asked GoDaddy to send them a request, and they would transfer it back. But guess what? GoDaddy refused! They said it was a "civil matter" and told me to hire a lawyer and sue the tech guy.

I was flabbergasted! I trusted GoDaddy, and when I needed their help, they turned their back on me. To make matters worse, I found out that the tech guy was located in Bangladesh. I followed up with GoDaddy, but all they did was re-forward the initial email telling me to hire a lawyer. Can you believe it? Namecheap verified my information and said they would transfer it back, but GoDaddy refused to help me.

I'm not a young person, and I'm not familiar with website development. I trusted GoDaddy, but they let me down. I won't stop until everyone knows about my experience. I urge you to stay away from GoDaddy. They don't care about their customers, and they won't help you when you need it the most.