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Freecreditscore.com Complaints & Reviews

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Freecreditscore.com - Fraud / False Advertising

Posted: 2013-12-22 by    Chris in VA
Complaint Rating:  0 % with 0 votes
Beware of FreeCreditScore.com and their sister entity FreeCreditReport.com. They are a blatant rip-off operation. They lure you into the website with an offer of a free credit score for 1$, then bill you for $32 and as far as I can tell there's no possible way to cancel your account within the 7-day trial period so they try to stick you for another $14 a month after that. After you have entered all your information including credit card and you get to the next page where you expect to see your "free report", the ONLY option is to pay $32 and see three credit reports. Their "customer...
Complaint comments Comments Complaint country United States Complaint category Credit Report Websites

Freecreditscore.com - Indiana - Worst Company Ever

Posted: 2013-03-23 by    UpsetAnna
Complaint Rating:  0 % with 0 votes
Was charged $32.95 for my "free" credit score which I did not look at after I was prompted to a screen that said I was charged this outrageous amount. Then I saw that I would be charged $14.95 a month for a subscription to the site so I immediately clicked to see how I could cancel this account because it was something I can not afford to put money aside for. I called to cancel my subscription which was easy but when I called back after seeing the charges to my account I spoke with a very rude woman who continued to talk down to me and told me it might take some time to get a supervisor...
Complaint comments Comments Complaint country United States, Indiana Complaint category Credit Report Websites

Freecreditscore.com - California - Understanding of Fees

Posted: 2013-03-12 by    1Power Tripp
Complaint Rating:  0 % with 1 votes
PEOPLE: WERE YOU ALL BORN ON THE PLANET MARS?? REALLY?

I was surprised to read all of the complaints in this section about being ripped-off by freecreditreport.com. Let me just put it on out there: YOU SIGNED AN AGREEMENT, you know, the box you check stating that you've READ the Terms and Conditions which more than likely no one here as bothered to read. And thinking that everything's legit, go ahead, check the box and hit the SUBMIT button, eargerly awaiting your credit score to magically pop-up on the screen. Afterwards something may have happened that you didn't...
Complaint comments Comments Complaint country United States, California Complaint category Business & Finances

Freecreditscore.com - I was charged $31.95 during the first 10 minutes of my free trial

Posted: 2012-10-27 by    Risoon
Complaint Rating:  0 % with 0 votes
What a joke!!! I was charged $31.95 during the first 10 minutes of my free trial for a full credit report I didn't ask for. After requesting a refund they stated they could only refund me $17. I told them to cancel my account completely and they literally started whining like little kids to keep my business. I asked for a full refund and they offered me a membership for 50% off. I said not unless they refund me the full $31.95. They wouldn't so I hung up on them. They did cancel my account but would not give me the full refund. Stay as far away from this site as you can. SCAM!...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Freecreditscore.com - California, Irvine - Unauthorized Charge

Posted: 2012-09-05 by    ceejay22
Complaint Rating:  100 % with 1 votes
What a scam! There is nothing free about this company I should have been tipped off when they required a credit card number! If it was really FREE, why would they need that? 1 business day after I checked my credit score on this site, a charge fot $31.95 hit my bank account. I called Experian PLC's customer service and got a rep whose English was so bad, I couldn't understand him. I called the next day, still got someone whose 1st language was certainly NOT English, but I understood him. They told me that their website notifies you twice that you are about to be charged if you pull a credit...
Complaint comments Comments Complaint country United States, California, Irvine Complaint category Credit Report Websites

Freecreditscore.com - There is nothing free about this -- BREAK OUT YOUR MAGNIFYING GLASS TO READ THE FINE PRINT, AND DO NOT GIVE THEM ANY CREDIT CARD INFO

Posted: 2012-08-23 by    linzlou
Complaint Rating:  100 % with 2 votes
I went to this site to get just what they claimed they offered -- my free credit score. In order to establish an account to get started, you had to enter a credit card number. Now I feel like a fool because I fell for it -- I know better than to provide this! -- but they seemed legit and it appeared to be an understandable request. I completed registration, got one score from Experian, but was then notified that to get the other two scores, I'd have to pay $31.95. I was not interested in paying for those two, so I said NO THANK YOU and immediately cancelled my account to avoid the $14.00 membership...
Complaint comments Comments Complaint country United States Complaint category Credit Report Websites

Freecreditscore.com - Wrongfully charged

Posted: 2012-07-31 by    Jamie33
Complaint Rating:  0 % with 0 votes
Do not EVER go to this website. If you want your credit report, go to annualcreditreport.com. They will give you all 3 bureaus reports for free once a year. If you want your score in addition, you do have to pay for it, but I promise it will be less than what you end up being charged at freecreditscore.com. I cancelled within the 7 day period, so I thought I wouldn't be charged anything. However, I had unknowingly clicked on the link to see all 3 bureaus reports. When I clicked on the link on the left side of the screen under the reports tab, I was disappointed to see that I could still only...
Complaint comments Comments Complaint country United States Complaint category Credit Report Websites

Freecreditscore.com - FRAUD!!

Posted: 2012-07-30 by    Jennifer Evans
Complaint Rating:  0 % with 0 votes
This site is a FRAUD!!! THEY DO NOT PROVIDE REAL SCORES!! I've been following what they had listed as my score for months in order to apply for a mortgage. They reported my credit rating 27 POINTS higher than the true score and caused my score to go Down because of their fraudulent reporting, as I was having lenders run hard inquiries since freecreditscore.com listed my credit higher than it was. They say use some "plus" system. THIS IS THEIR OWN SYSTEM AND NO ONE ELSE USES IT!!! FRAUD!! FRAUD!! FRAUD!! FRAUD!! DO NOT USE!!! FRAUD!!! I've reported them to the Fed trade comm....
Complaint comments Comments Complaint country United States Complaint category Credit Report Websites

Freecreditscore.com - California, San Diego - Deceptive & Fraudulent Business Practices

Posted: 2012-07-11 by    Bobbie Ohumukini
Complaint Rating:  0 % with 0 votes
I enrolled in the advertised "Free Credit Reports & Score", 7-day free trial. I went on the site the same day and the navigation is purposely misleading, that when you click on a link or another page, to get back you click on see my credit score so I did just to navigate back to the page to read my credit score. You have to click around because the credit report is soooo long, that each item is on one page, mine was 71 pages long. REALLY...no one prints that many pages. Anyway, I look at my credit card online the same day I signed up and there are two charges for $31.95 from them. They...
Complaint comments Comments Complaint country United States, California, San Diego Complaint category Credit Report Websites

Freecreditscore.com - Illinois - Hidden Cost

Posted: 2012-06-12 by    DebraMc
Complaint Rating:  0 % with 0 votes
I signed up to get a FREE credit score with FreeCreditScore.com for a seven day free look, with all intention to cancel within 24 hours. Within 12 hours these SCAMMERS charged me $31.95 for a CREDIT REPORTS that I never ordered per their retention representative. Now granted I viewed one report, Experian I guess TO VIEW A REPORT IS TO ORDER A REPORT, so beware. There was no WARNING that I was going to be charged, because I wouldn't have viewed the report. The rep indicated that I order three reports. I know actually what icon she spoke of, but I didn't click on it. I am going to look into...
Complaint comments Comments Complaint country United States, Illinois Complaint category Credit Report Websites

Freecreditscore.com - WTF!

Posted: 2012-04-15 by    Korrupt1
Complaint Rating:  100 % with 1 votes
what a HUGE rip off... i was aware that i was going to be charged 31.95 to see all 3 credit scores... i figured "sure why the hell not" BUT it proceeded to NOT show me my 3 credit scores, and insted tell me that information was not found or innacurate.. and then i was STILL charged the 31.95... so apparently i just gave them my money for no reason... what a f*cking scam! im of course going to call them up about this.. but judging by what i have read.. im probobly not getting that money back. crap!...
Complaint comments Comments Complaint country United States Complaint category Scam Contests

Freecreditscore.com - Nevada, Las Vegas - Charged $31.95

Posted: 2012-04-09 by    Mireya254
Complaint Rating:  0 % with 0 votes
I signed up to get a copy of a FREE credit report with this company. No where on their site did it ever say their was a hidden cost of $31.95 to get all 3 Bureau reports. This company is a total scam! When confronted, they skirted around the whole hidden cost issue and said it was NON REFUNDABLE . I spoke to all the supervisors who WOULD if they wanted too, to refund my money back, but they did not. They were very rude and unprofessional. BEWARE...DO NOT DO BUSINESS WITH THIS COMPANY!!! THEY ARE THIEVES!!!...
Complaint comments Comments Complaint country United States, Nevada, Las Vegas Complaint category Online Scams

Freecreditscore.com - California, Sacramento - Cancelled within trial time, charged anyway

Posted: 2012-04-03 by    Drew8
Complaint Rating:  0 % with 0 votes
AVOID THIS SERVICE.

I signed up for the free 7-day trial and cancelled within the 7 days. I was told the cancellation would take effect the day after the 7 days was up, and I was charged $12.95....
Complaint comments Comments Complaint country United States, California, Sacramento Complaint category Credit Report Websites

Freecreditscore.com - North Carolina - Inaccurate information

Posted: 2012-03-29 by    LorriWatts
Complaint Rating:  100 % with 1 votes
FreeCreditScore.com was helpful (so I thought) in the beginning. In the midst of me trying to repair my credit, it seemed to be keeping up with details of how I spent my money and how I was climbing the ladder to better credit. Two months later when I found out that my bank offered something similar, I asked the banker to show me if it had all the key points I had been using on FreeCreditScore.com. Upon him showing me the website and looking up my credit score for free (which is wasn't on FreeCreditScore.com) I found that NONE of the information the website, FreeCreditScore.com, was accurate....
Complaint comments Comments Complaint country United States, North Carolina Complaint category Credit Report Websites

Freecreditscore.com - Massachusetts - deceptive/fraudulent practices

Posted: 2012-03-18 by    Lulu lemon
Complaint Rating:  0 % with 0 votes
I won't take the time to relay all the details of the way they swindled me out of 29.95--it's basically the same as everyone else, except I got duped because I arrived at the site via mint.com which I used to think was reputable and now I'm not so sure (they know about the problem and have done NOTHING about it). I called to complain about the $29.95 charge and got a $15 refund, but when I asked about the refund they didn't indicate it would be for less than the full amount. So when I called back to complain about the other half, they told me they couldn't give me any more....
Complaint comments Comments Complaint country United States, Massachusetts Complaint category Credit Report Websites

Freecreditscore.com - Maine - Reduced monthly fee when asked

Posted: 2012-03-15 by    Kydex30
Complaint Rating:  100 % with 1 votes
As one reviewer said, after entering your credit card info, DON'T click the big orange button confirming that you want all three credit scores. Instead, click the blue button: "No, proceed to my membership benefits". You will not be charged. When I called to cancel my free trial, the rep politely tried to talk me into continuing my membership for $14.95/month. When I declined, he offered to lower the rate by half – $7.50 for the next two years! So if you need credit monitoring, keep that in mind....
Complaint comments Comments Complaint country United States, Maine Complaint category Credit Report Websites

Freecreditscore.com - Wisconsin - misleading website

Posted: 2012-02-24 by    musikman
Complaint Rating:  0 % with 0 votes
Be careful with this website. Yes you can get A free credit score if you click the correct button and cancel your membership within 7 days, but if you click the BIG ORANGE BUTTON you will immediately be charged $29.95.
If you call and complain, they will refund $15 but ultimately you placed an order and now you have to pay. Is it fraud? NO, but it definitely misleading. Make sure you read, and understand what you ar agreeing to before choosing which button to click. (the BLUE ONE) See the accompanying screen shot....
Complaint comments Comments Complaint country United States, Wisconsin Complaint category Credit Report Websites

Freecreditscore.com - New York - SCAM

Posted: 2012-02-10 by    jbjbjb
Complaint Rating:  100 % with 1 votes
I am FURIOUS with this fraudulent website. They are a SCAM. $29.95 for my FREE TRIAL! I called and gave them a piece of my mind only got $15 back but i'm gonna call again! F THEM!...
Complaint comments Comments Complaint country United States, New York Complaint category Credit Report Websites

Freecreditscore.com - North Carolina - NOT FREE

Posted: 2011-12-19 by    rottentracy
Complaint Rating:  0 % with 0 votes
FREE THEY AIN'T... I wanted to get my free credit score from freecreditscore.com but was charged $29.95 to view my credit score. I agreed to a 7 day free trial and knew when I put in my credit card information, it was going to cost me even though the tv advertisement and website states otherwise. I called the next day to cancel my membership that would have cost me $19.95/month. As I looked carefully at each website page from FreeCreditScore.com, it never once stated it would cost me $29.95 to review my credit score. I would have backed out as soon as I read it was going to cost me $29.95....
Complaint comments Comments Complaint country United States, North Carolina Complaint category Unauthorized Charges

Freecreditscore.com - A huge scam

Posted: 2011-11-22 by    Barbie Britton
Complaint Rating:  100 % with 2 votes
I went to the site freecreditscore.com and signed up for their 7 day trial membership. After 7 days it indicated I would be charged $14.95, which was fine. However, as soon as I finished filling out my info to start the membership and clicked the submit button, my phone buzzed indicating a charge had just been charged to my regions checkcard. It was for $29.95. I was sickened. I called them and the lady was very rude and told me she would refund $15.00. freecreditscore.com is a scam, ripoff and there are, I hope, other reputable sites that one can use to get their score...this is not one of them....
Complaint comments Comments Complaint country United States Complaint category Credit Report Websites

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