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Expedia.com Complaints

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Expedia.com

Posted: 2007-04-27 by N. Valencia [send email]
My first and last experience with Expedia.com
Complaint Rating:  100 % with 5 votes
After purchased an international reservation on line, my reservation was not confirmed and I couldn't fly as planned. Expedia offered a refund after they received the original paper tickets. It has been 20 days and the refund is still pending. I have called 3 times and wait on the line...
Comments United States Travel & Vacations

Expedia.com

Posted: 2007-06-18 by Jill Altman [send email]
Never again for business travel!
Complaint Rating:  0 % with 0 votes
I encourage you to NEVER AGAIN use Expedia.com

I recently booked travel for a freelancer of mine and had to change his flight. When I booked the information Expedia.com did not recognize my account log-in information, and I was in a hurry and the system gave me the option to...
Comments United States Airlines

Expedia.com

Posted: 2007-06-10 by Maria Myers [send email]
Terrible customer service, wrong information for travel
Complaint Rating:  100 % with 2 votes
I purchased a flight for my brother to fly from Vermont to Wisconsin for a job interview. All confirmations I received stated the flight was on US Airways, turns out though when he went to check in it was United. It took the airport personnel so long to figure that out that he missed his flight....
Comments United States Travel & Vacations

Expedia.com

Posted: 2006-08-18 by Meggie [send email]
Expedia is a fraud and the public should be educated about its lies
Complaint Rating:  83 % with 6 votes
I just recently booked a trip for my parents and their cousin (another couple) for Hawaii. They asked me to get them a vaction insurance in case anything happenned and they had to cancel.

As it turned out the father of one the passengers (my dad's cousin) passed on and the...
Comments United States Travel & Vacations

Expedia.com

Posted: 2008-08-08 by Rick Burghdorf [send email]
Poor customer service
Complaint Rating:  0 % with 0 votes
I purchased a ticket for my daughter from expedia. It is a round trip ticket from Beijing, China to JFK and then to Baltimore Washington airport for January 25th with a return flight on March 17th. I sent the ticket registered mail. It went out on Dec. 5th and according to the USPS arrived in...
Comments United States Products & Services

Expedia.com

Posted: 2008-07-10 by MARIANNE [send email]
TRAVEL
Complaint Rating:  0 % with 0 votes
EXPEDIA IS NOT STANDING BY THEIR COMMENT

BEST PRICE GUARANTEE

I TRAVELED TO FRANCE AND HOTEL GAVE ME AN INVOICE
FOR 4663.05 EURO

EXPEDIA CHARGED ME $9024.89 OR 5822.50 EURO

A DIFFERENCE OF $1797.19

THEY CHARGE...
Comments United States Products & Services

Expedia.com

Posted: 2008-06-28 by Melissa Kimball [send email]
Money taken but trip canceled by Expedia
Complaint Rating:  0 % with 0 votes
I purchased a ticket yesterday for my husband to come home from seeing family outta state. After getting my confirmation code that the transaction was approved they gave me his itinerary #. This morning he went to the airport to check in and was told that Expedia.com had canceled the trip. After...
Comments United States Unauthorized Charges

Expedia.com

Posted: 2008-05-30 by Eve [send email]
My hotel was not booked, but I was charged
Complaint Rating:  0 % with 0 votes
As I went to check into my hotel, in which I had previously booked one week in advance with Expedia, the hotel never received my reservation from Expedia and they had no vacancies. In fact, no one within 20 miles had any vacancies! When trying to phone Expedia, we ended up with someone in another...
Comments United States Hotels

Expedia.com - Georgia, Atlanta

Posted: 2008-05-13 by Gary [send email]
Consumer fraud
Complaint Rating:  0 % with 0 votes
I purchased tickets to travel International through Expedia.com. Upon receiving a blank change in schedule to my email. I called Expedia.com and they inform me that the International airlines change the schedule to where a six hour flight went to 15 hrs. Upon reviewing my bank statement Expedia.com...
Comments United States Travel & Vacations

Expedia.com

Posted: 2008-03-24 by Sharon [send email]
Poor Customer Service/No Savings
Complaint Rating:  0 % with 0 votes
I made my arrangements through Expedia, all was fine until an act of God caused the cancellation of my flight. The airline itself rescheduled my flight. Expedia charged us an extra $200.00 for the change in reservation for the hotel.

Expedia emailed me a change in my itinerary,...
Comments United States Travel & Vacations
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