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Drive Time Complaints & Reviews

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Drive Time - used car in bad condition

Posted: 2015-06-01 by    chauntm
Complaint Rating:  100 % with 1 votes
I purchased a car from drive time and with in almost 3 months the engine light came on and within 5 minutes of the engine light coming on the car stopped. I have 4 children and was 39 weeks pregnant at the time. Me and the kids had to walk home and did not get home until 2:30am. I have had to pay for rentals and the warranty will pay me back, but who has enough money to pay for rentals and continue to pay almost $500 a month for a car that does not work. The automotive place just told me that the car needs a new engine?????? A new engine after almost 3 months. THIS concerns me. Everyone in drive...

Drive Time - Florida, Tampa - Knowingly sold me a faulty vehicle

Posted: 2015-03-31 by    AaronJH
Complaint Rating:  0 % with 0 votes
I recently purchased a '08 Chevy Cobalt from DriveTime here in Tampa, FL. To say the least (but I will elaborate anyway...) This was the worst, the absolute worst decision I have ever made.
1. For starters their redundant lie for advertising ( We work with any type of credit and down payments) has proven itself to be nothing more than a sales pitch. After applying online I was approved and then contacted by a representative. Being that I am disabled and recently divorced, my financial situation is 'unique'. The woman assured me that the amount I was planning to put down would...

Drive Time - Texas, McAllen - A / C issues with vehicle

Posted: 2014-07-14 by    NelSilva
Complaint Rating:  0 % with 0 votes
I purchased the 2008 Hyundai Tucson in March 25, 2014. Now the A/C on the vehicle has gone out twice in the three months I have had the vehicle. I had to pay $170 to service the vehicle, pay for car rental for 4 days while my vehicle was in the shop. One month later the same thing happened again the A/C went again. I spoke to the people at the insurance department that Drive Time has, to no avail they indicated to me that they would not pay for the repairs because the A/C was still operating and the rental would not be covered either because the vehicle was running too. This vehicle has heated up...

Drive Time - Horrible experience

Posted: 2014-06-04 by    Brittany Wr.
Complaint Rating:  100 % with 3 votes
I went into Drive Time in Lakewood Co today looking for a car with
better gas mileage. The sales person was wonderful and walked me through
every step and answer. So after doing all the paper work, providing
three months worth of bank statement and pay stubs. That normally is
the worst part of buying a car, but in this case it was the best part.After
doing all the paper work the GM (Nick) came over to talk to me and
explain that my the car I wanted trade in only valued at $ 4, 000 and
that I would have to come up with the other $ 2, 700 to...

Drive Time - drive time

Posted: 2013-12-06 by    rnmomma
Complaint Rating:  100 % with 3 votes
I co-signed on a car loan from drivetime for my daughter. They will not work with me on the payments. I can't keep it up much longer. I would let them come get the vehicle but apparently I will still have to pay for it. I guess its better to have it adorn my drive way and pay for it than to allow them to resell it and still charge me. I would love to be in on a class action lawsuit....

Drive Time - Arizona, Tucson - trying to sell or lease what i dont want

Posted: 2013-10-17 by    Big Daddy Jaxxx
Complaint Rating:  0 % with 0 votes
I want a 4wd...they show me every thing but!!! Tryin to tie me into lease a Durango!! Three sales people... no 4wd!!! Maybe we can bring one down from Phoenix...don't call us we will call you!! we will have approximately 5, 000 dollars to put down but they're not interested in That!!! our next stop is Jim click Nissan!!!...

Drive Time - Florida, kissemee - use my info to another person purchase a car

Posted: 2013-07-07 by    ISRAEL GUAL
Complaint Rating:  0 % with 0 votes
i trade in my pickup truck isuzu hombre 1998 for a chevy impala 2007 with with my fianceshe did not have enogh credit so they ran my info with her name THE CAR has my tag my insurance my address i have to pay it but her name is on the car the gave her all my info and they turn there back on me we got separated the next day and i wanted to take the car back and no luck and now she has the car don't want to give it up or pay my trade in the sales man trick on me now him and the asst. manager are hidding from me every time i go there they are outof the ealer, the other party did not give not a...

Drive Time - Tennessee, Memphis - Sold us a lemon

Posted: 2013-02-27 by    Debora Willis
Complaint Rating:  83 % with 6 votes
We bought a p-t cruiser 6 days after we bought it the car started messing up and has been messing up for two months straight. Dealership refused to replace the car and their warranties are not covered in what they say and they have no solutions about the vehicle and they tell you that you can't file a claim with the better business burea and after you call the warranty and customer service they tell you the car is not their problem.....

Drive Time - South Carolina, Columbia - Won't fix car problems

Posted: 2013-01-03 by    Melissa84
Complaint Rating:  0 % with 0 votes
I bought my car in January of 2012 and two day later it was in the shop with the engine light on. To this day it still comes on and now they are saying its a knock sensor and the parts and labor will cost over $1000.00 do to. I wish they had this car back because it has been nothing but a problem from day one. They want to only fix the little things but when it comes to fixing the big issues they don't want to deal with it. My transmission will not shift into overdrive causing me to stay in second gear all the time. This company is a RIP OFF!!! Do not deal with this company at all. I hate this...

Drive Time - Florida, Tampa - harassing phone calls

Posted: 2012-12-11 by    kevin streeter
Complaint Rating:  100 % with 3 votes
this company has been making harassing phone calls to my job and to my cell phone for the past few months now and it needs to stop.i have not missed any payments to them since i had the car from 09/28/2011 til now.this past few moths i have given them everything that i had to try and make a full payment but i was short 2 times so far but they wont stop calling my office and my phone.when i asked them to stop last month they told me that they would call me as much as they want.so i am trying to just put a stop to this..thanks...

Drive Time - Georgia, Conyers - Reviews

Posted: 2012-08-21 by    FBparadise
Complaint Rating:  100 % with 4 votes
I have been scheduled for an appointment with Drive Time twice; I canceled one and the other one is schedule for this Thursday. After reading all the reviews I will cancel my appointment again. This many people can't possible be wrong. I know each state has their own sales persons and managers but I saw complaints from the location that I was going to visit. I read one comment that sounded just like my experience with them with the application process, so needless to say I will not purchase a vehicle from this company; THANKS TO ALL THE GOOD REVIEWS ON BAD SERVICE!...

Drive Time - North Carolina, Raleigh - Bad Business - Complete Rip Off

Posted: 2012-06-06 by    CYoung1004
Complaint Rating:  100 % with 1 votes
DO NOT GO TO THIS DEALERSHIP!!! RUN!!! They are a complete ripoff!! All they want is to make a fast sale. Mike and Justin are complete idiots. They sold my daughter a car for 16000.00 with a book value of 9000.00. A PT Cruiser with 98k miles on it. They convinced my daughter that this would rebuild her credit and help her out. As a parent I called 3 times while she was there and asked them not to sell her a car. They as much told me to mind my own business. Would you not stop and think if a mother of a 35 year old girl called and told them to not sell her a car that they would see red flags. That...


Posted: 2012-03-31 by    DEDEDE
Complaint Rating:  86 % with 7 votes
According too research I have done on this company, buyers BEWARE. The vehicles that are sold here are NO GOOD. Chances are that you will have MAJOR ISSUES with them. What they do then, is if you default on any payments probbally because the condition of the vehicle and you would not expect MAJOR things to go wrong, they will reposess of coarse then what happens is that the waite A LONG TIME before they SUE YOU. See interest is compounding then your SUED and they go after you, evil like. What starts off as an example a 7.000 (lets say you pay 12, 000) on this dept you will end up being sued for...

Drive Time - Georgia, Atlanta - Car is a lemon

Posted: 2011-12-02 by    sandra sharp
Complaint Rating:  50 % with 2 votes
Drive Time is not a reputable company regarding selling cars. I bought a 2007 Saturn Relay and it has been nothing but a headache. 12 days after purchase the fuel gauge was messed up and the car started experiencing dangerous stalling on the expressway. About 3 weeks later the brakes went out due to a hole in the line. My concern with the brake line is that there should have been some type of inspection that should have caught the hole in the line. I understand that the car is used but the brake line should have been inspected along with the other major components of the car. Along with the brake...

Drive Time - Texas, Plano - Horrible Customer Service

Posted: 2011-08-31 by    madashellintx
Complaint Rating:  50 % with 2 votes
I helped my daughter, by co-signing for a car loan with Drive Time. I was told that I would need to co-sign to up the income level. My daughter had excellent payment history for first 1 1/2 yrs on the loan, then she lost her job and the timing belt went out on the car. Due to my financial obligations in taking care of family members, I was not able to make the payments on the vehicle nor have the vehicle repaired. We decided to do a voluntary repossession on the vehicle, and tried for over 3 months to get Drive Time to come pick up the car. it was like pulling teeth to get them to understand that...

Drive Time - North Carolina, Greensboro - Major rip off

Posted: 2011-08-22 by    Willis78
Complaint Rating:  33 % with 3 votes
I have numerous complaints about drive time, , , first of all they try to hide the fact and keep you distracted while you sign the contract because they hit you with 20% intrest. 2nd if you happen to miss a payment, the very next day they will call your phone at least 20 times, meanwhile they start callin everyone of your references also... The second day if not paid they start callin your job.. Now for the last and most important complaint, , , I had my car financed for 3 !/2 years at 175.89 every 2 weeks, , well with only 6 months left till paid off my car was wrecked and considered totaled......

Drive Time - Arizona, Chandler - Bad Deal, Car fax report

Posted: 2011-08-05 by    okiido
Complaint Rating:  100 % with 8 votes
In April of 2009 I like a lot of Americans needed some help to get into a dependable car so that I could continue being employed. I looked at a lot of cars to make sure that the one I chosen was just that, Drive Time showed me the car fax and it exhibited that the car had never been in an accident nor been used as a fleet or rental. About a year the car started to have transmission problems so I contacted Drive time. Yes they offered to help if I could pay for half and then finance the balance. I declined. I called back a month or so later and asked if I could trade the car in, they replied that...

Drive Time - North Carolina - Broke down car

Posted: 2011-07-27 by    Anne7477
Complaint Rating:  100 % with 8 votes
I bought a 2008 HHR LS from Drive Time. Back in Feb. 20011. Had it 6 months .Have electrical issues. All started with my relay switches. Bought a relay switch and it has shorted out. Now I have other relays that have went bad. My lights work when they want . There warranty don't cover the relays. Horn has stopped working. Brakes are sounding horrible.
My HHR has almot cut off when I'm driving.. Got stuck because my car wouldn't crank. When driving sometimes it wants to cut off. Have discovered my power windows are going. Everything thats wrong is not covered by there warranty....

Drive Time - Texas - car

Posted: 2011-07-04 by    jl thompson
Complaint Rating:  0 % with 0 votes
son in law bought a car from them to insure he would not lose his job they did not stay running long the cam belt broke leaving them stranded on 69 while visiting me, he manage to dolly car to my home he called drive time sereral times and got no where, he decided to tarnish his credit by letting it go back the problem is its in my way on my private property, they where to pick it up the next week, now soninlaw and daughter both loss jobs due to tranportation issues when they where suppose to get a loaner, the pt crusier allthough nice looking is right in front of house and in the way i fear may...

Drive Time - Florida, Tampa - Rip Off Bad Business

Posted: 2011-02-26 by    MadatDriveTime
Complaint Rating:  100 % with 10 votes
I purchased a car from them 3 weeks ago, my check engine light came on, so I called let them know, they send me to the shop, were there were 5 other Drive Time customers there, my car come to find out needs a new engine (so much for the inspection), so I was asked to leave the car there overnight until they can get a quote to Drive Time, the next day I get a call from the shop telling me Drive Time will not fix the car, if they did they would be upside down on the car, I am told to all Drive time to see what next. I call extremely angry they give me some bull about coming in to get a different vehicle...

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