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Dream Products, Inc./Moccasins Complaints & Reviews

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Dream Products, Inc./Moccasins - California - Made me pay for their mistake

Posted:    ladyam
Complaint Rating:  0 % with 0 votes
This company is very disreputable! I tried to place an order over the phone and was cutoff before the transaction was complete. I called back and was told I had to start all over again which I reluctantly did. Then 2 weeks later I received 2 packages in the mail instead of the one order that I wanted and, you guessed it, I was billed for two separate orders including 2 separate "handling" charges! When I called, the rep was extremely rude and said I had called twice and placed 2 separate orders. He went on to say I could return the 2nd order at my cost and the handling cost would not be...
Complaint comments Comments Complaint country United States, California Complaint category Clothing, Shoes & Acc

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