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Direct TV provides an option if the customer does not want them to check the credit. Since I did not want to add another inquire on my credit history, I paid $ 200 up front as they would reimburse me on bills over some period time. On the day of installation, a technician cut off my internet...

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Below is a letter that I sent to Direct TV regarding their "bait and switch" policy:

I just finished a telephone conversation with several of your representatives and I am astonished by the lack of customer service your representatives exude. I have had the unfortunate...

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They have the worst customer service. we received a bill that had 80 dollars worth of ppv. they said they were gonna credit it 3 months ago. Its now added back into our bill. we paid by debt card and authorized our payment of 65 dollars then we received our bank statement they authorized 2 payments...

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I cancelled my contract exactly on the day my contract was due. So I figured I wouldn't have to pay for any cancellation fees, but I was wrong after my cancellation they send me a bill of $10.00 because the Protection Plan didn't go into effect until a month after my contract started,...

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I discontinued my service via telephone with DIRECT TV, 5 days later I was checking my bank statement on-line only to find out the DIRECT TV debited my bank account for $173.00 not once but TWICE for a total of $346.00. I called DIRECT TV to ask the why my bank account had been debited without...

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How about this for Direct TV. My son moved out of state to a place that does not have DT. He returned Direct TV equipment on Aug. 28, 2007. (Via Fed EX theirs) On Sept. 13, 2007 his account was debited for $492.00. I immediately tried to resolve it only I was told he would have his refund...

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I noticed that my Direct TV bill was about $50 higher than it typically is so I looked at the details of my bill and noticed that they had incorrectly billed me for an add on service (NFL Sunday Night Ticket) that I had never requested... I hate football! So I called customer service and was...

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DO NOT GIVE THEM YOUR CREDIT CARD NUMBER BECAUSE THEY WILL CHARGE YOU FOR ITEMS & ISSUES THAT YOU ARE NOT RESPONSIBLE FOR. Direct TV is a big SCAM.

Direct TV was more like direct problems. The system NEVER worked properly. I called and called and called... and many times...

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Aside from complaining about this company, this write-up should also be considered a serious word of caution for those of you who are thinking of signing up with Direct TV. I have used their services for about a year and nine months and decided to switch to a different company. Direct TV however...

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DIRECT TV SUCKS ! I won't bore ya ll with details but be informed that no matter what a Direct TV rep says... or charges you for upfront... you are entering into a contract and you WILL be charged an early termination fee! I will restate the obvious DIRECT TV SUCKS!

Go...