Complaint Rating:

I purchased an item from an e-tailer. They shipped package on January 10 from Tennessee. I reached DHL's Riverside, CA warehouse on the 13. A total of four days for 2000 miles. DHL moved package to Los Angeles warehouse on the 14th. Then on the 15th, they either moved it to another...

Complaint Rating:

To put this as simple as possible, DHL LIES. For one week every person I have contacted with DHL has lied about the location and delivery of a package I am expecting. Beginning on Dec. 17th and every day since DHL has promised delivery of a package. The lies have not been limited to just...

Complaint Rating:

A pack containing 2 compact discs and a letter vide consignment no 1314437095 bound for Jersey City, New Jersey, USA was dispatched from DHL Express, City Center, Durgapur, West Bengal, India on 17. 9. 07. When the consignment finally reached the consignee's address, both the CDs were found...

Complaint Rating:

I never use DHL unless it is the only option, as with Dell - I really wish they would change providers. Besides the fact that DHL's customer service is lacking, such as an obvious absence of care, and a rude demeanor, their actual delivery people are ridiculously lazy. We have the same...

Complaint Rating:

Dell uses DHL shipping company to send electronics when purchased online. I purchased a very expensive piece of electronics and it was shipped by DHL out of California. I used the ability to track shipment online and saw they would attempt delivery on the 13th which is the day I was out of state...

Complaint Rating:

I watched my parcel through the tracking service provided. When it was "out for delivery" I waited in all day. Alas, no parcel. The van returned to its station and the tracking record read that I was unavailable. This is the second parcel I have waited on and only after going insane...

Complaint Rating:

On 7th August I sent keys to a real estate agency that will rent my appartment in Turkey.As there are some customers who would like to see it, time was critical for me and for agency also...Of course I have choosen DHL trusting their express delivery service!Expecting latest on 8th August afternoon...

Complaint Rating:

i was walking down the street of my town, mount angel. a very small town. and i was wearing a halter dress, hair down, and flip flops. a DHL guy drove by me multiple times. the last time he whistled at me, and said "hey babe. come on in" i was very upset. he was probably in his early...

Complaint Rating:

these idiots have constantly posted payments to the wrong invoice resulting in erroneous late/missing payments but i was able to deal with that because i didn't pay every week... another thing, i hate getting bills every week, send me one bill each month. anyway, i was able to work through...

Complaint Rating:

DHL IS THEFT!!! I shipped my Gibson Guitar via DHL on 12-04-2007. Their driver came to pick it up but the weird thing was he took my guitar and left nothing for me to track and left. I called their costumer service to find out where is the guitar. GUESS WHAT, THE DRIVER REPORTED that he DID...