The company states taht they are not violating any laws, Maybe not any laws, but certainly the rules and regulations for each and every prison. All calls going out of a prison are monitored for security reasons and call-forwarding and 3-way calls are forbidden.
What CCH does is forward calls made to the "local" number to your real phone number at home. This is, again, forbidden by prison rules and regulations and WILL result in your phone being blocked by the prison itself.
One customer saw this AFTER she established an account with these charlatans and tried...