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Club Pogo Complaints & Reviews

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Club Pogo - Massachusetts - membership

Posted: 2011-07-22 by    mommom100
Complaint Rating:  0 % with 2 votes
I have been a member since 2000, I lost my job and was unable to pay the 39.99 fee. Well, I wanted to renew my membership today, and found that all the tokens I have paid for are all gone. I paid for them every year. what bull...
Complaint comments Comments Complaint country United States, Massachusetts Complaint category Entertainment

Club Pogo - Cannot access

Posted: 2011-06-29 by    Bebe2900319
Complaint Rating:  0 % with 1 votes
I have been a Pogo Club Member now for 4 years - just had my membership renewed in December. For two days now I have been unable to sign in, my desktop icon no longer will log in, I get messages that my password is incorrect and I do not receive replies as to what my password might be (I haven't changed it). They tell me that I do not allow cookies and I have been through all the changes under Tools. I am totally frustrated. There is no phone number for me to call. I would love to hear from SOMEBODY!!!...
Complaint comments Comments Complaint country United States Complaint category Internet Services

Club Pogo - Indiana, Bringhurst - didn,t get my 170 pogo gems i bought

Posted: 2011-03-28 by    lkgrandma52
Complaint Rating:  0 % with 1 votes
i bought 170 pogo gems the16 of march it through pay pal the money was taken out of my bank on the 17 of march i contacted club pogo and they sent me an answer that it would take a few days, well it has and i still don, t have the pogo gems in my pogo actt, yet. Would like to have them in my pogo acct.ASP My ID.name for pogo is lkgrandma52 Thank you Laura Kay Burge or lkgrandma1952@yahoo.com...
Complaint comments Comments Complaint country United States, Indiana, Bringhurst Complaint category Gambling Games

Club Pogo - New York - Games do not Load

Posted: 2011-02-17 by    Granny Maril
Complaint Rating:  100 % with 1 votes
Games will not load on AOL Only on Internet Explorer. Even on IE it goes out from time to time. I checked with AOL, Dell and Optimum Techs and everything checks out with my computer so it must be Club Pogo. How do i get this resolved??? I will drop my membership if this can't be fixed....
Complaint comments Comments Complaint country United States, New York Complaint category Internet Services

Club Pogo - Play ad free? Not anymore!

Posted:    Stev I
Complaint Rating:  100 % with 2 votes
I joined Club Pogo and now pay $5.99 monthly ($71.88 total a year). The biggest reason for joining was the fact it was advertised as "AD FREE". Now they are advertising through the chat boxes in the lobbies and in the game rooms. I'm sorry but when I join a "Club" advertised to let you play "Ad Free Games" I expect not to have to scroll up in my game room to see what what my Spades Partner or Tourney head just said. Anyone who has ever had to scroll up knows the extra royal pain it is because anything new typed in doesn't automatically scroll as it should....
Complaint comments Comments Complaint country United States Complaint category Entertainment

Club Pogo - North Carolina - room taken away

Posted:    creamy748
Complaint Rating:  0 % with 1 votes
i would like to know why 50+ time to bowl was given to a league. i have been a member for 4 yrs. now and bowled in that room ever since. some of ur members are as upset as i am. Many of them were there when i joined. we can't get together now because the league is there most of the time.
would appreciate knowing why.
....
Complaint comments Comments Complaint country United States, North Carolina Complaint category Entertainment

Club Pogo - Québec - Bullying/harassment/childporn chat

Posted:    JoanneS
Complaint Rating:  100 % with 3 votes
I would like to submit a complaint about bullying, harasment and very vulgar chat concerning children in chatrooms of pogo.com. The main room concerned is AliBabaSlots; 40s room; blowhards and bigmouths. I have complained and contacted club pogo several times about the threats and bullying. They have said mute but there are 10 people only in that room that cause all of the gang bashing. One woman was told she murdered her child by these people and these bashers go around club pogo and destroy a persons credibility. There have been death threats; death wishes; decriptive porn chat and well as children...
Complaint comments Comments Complaint country Canada, Québec Complaint category Internet Providers

Club Pogo - California, San Jose - Customer Service

Posted:    babies2
Complaint Rating:  0 % with 2 votes
I have just recently changed all my credit and checking acount numbers. It's 1 week away from renewing my subscription to Club Pogo and they sent me an e-mail reminder. I've been trying to update my billing, as well as trying to log on to the website with no avail. Oh well, I guess it's time to move on. They just lost out on a faithful game player, as well as customer for years. They showed me what kind of a website they truly are....
Complaint comments Comments Complaint country United States, California, San Jose Complaint category Online Scams

Club Pogo - Florida - Jackpots Don't Pay!!!

Posted:    Won't be fooled!!
Complaint Rating:  50 % with 2 votes
I do not believe the jackpots pay-out. I wrote to Pogo January of 2010 inquiring about the "Hog Heaven Slots" jp. A letter to the Editor about the same game/question was posted back in June of 2009!!
I wanted to know when was the last time the "Hog Heaven" jp paid out.

No response.

I believe they are hiding a lot from paying members.

I hope there will be a very large class lawsuit and soon!!

My heart goes out deeply to those members who are homebound or otherwise confined, on a fixed income, are ill, lonely, etc.....
Complaint comments Comments Complaint country United States, Florida Complaint category Entertainment

Club Pogo - club pogo membership

Posted:    _goodkitty
Complaint Rating:  0 % with 3 votes
when signing up for an annual membership for my husband and i, the understanding was that we both would have the year at a certain cost that would pay for the whole year. i find out later that only one membership was paid, and the other they charged monthly, which was extremely higher. i originally paid for both annual memberships and they only charged for one. it was agreed per phone call that we would be charged for both annual memberships. instead they swindled me into the monthly membership for one....
Complaint comments Comments Complaint country United States Complaint category Entertainment

Club Pogo - Vermont, Brandon - Chat options

Posted:    tweedledee
Complaint Rating:  50 % with 6 votes
For almost 1 year I have requested I had problems with chatting while in games with my friends. It was working but all of a sudden (for at least 6 mos.) I have not been able to chat with my friends. It is very frusting because I like talking with people from all over and they try to talk to me and I cannot respond. Please help me in this matter I cannot seem to get anyone to fix this problem. It does not seem to be a very hard thing to fix. Please get me back so I can chat. Thanks .

Linda Bunn shelburneufo@gmail.com...
Complaint comments Comments Complaint country United States, Vermont, Brandon Complaint category Gambling Games

Club Pogo - Virginia - Ripped off on tokens playing Turbo 21

Posted:    tootsiepug
Complaint Rating:  0 % with 0 votes
I play Turbo 21 and often am given 1, 000 or so points less than I have won. The game scroll at the bottom of the game lists points before I am even done!...
Complaint comments Comments Complaint country United States, Virginia Complaint category Entertainment

Club Pogo - Washington - DUES ALREADY PAID

Posted:    BEVERLY HORRER
Complaint Rating:  67 % with 3 votes
I PAID MY CLUB POGO DUES BY MASTERCARD, ENDING NUMBERS 6297, ON 8/2/09. I HAVE MY CREDIT CARD STATEMENT IN FRONT OF ME. THE CHARGE WAS FOR $39.99 WITH NOTE OF ONLINE GAMES/EA WWW.EA.COM CA. NOW YOU ARE ASKING ME TO PAY AGAIN, SAYING DUES ARE DUE TODAY, SEPT. 14, 2009. PLEASE CORRECT YOUR RECORDS AND LET ME REGAIN PLAYING!! BCHORRER1943@AOL.COM...
Complaint comments Comments Complaint country United States, Washington Complaint category Software & Games

Club Pogo - California - Unable to contact them

Posted:    rolande
Complaint Rating:  100 % with 6 votes
No one should ever use this site you can never contact them on their site and even when you use their phone number noone ever picks up it is just a message system. They have stolen money from so many people without giving them their full membership no one should ever trust this site....
Complaint comments Comments Complaint country United States, California Complaint category Online Scams

Club Pogo - Arizona, Phoenix - refuse to let me play any games when they just took 39.99

Posted:    phxredhead70
Complaint Rating:  0 % with 3 votes
I can't play any games Pogd said to uinstall java and rein stall java I did that and also came along mcfee which has screw up me computer completly I can't get no email now no printing and most everything else. pogo just took $39.99 out of my account well knowing I have a huge problem please help me am 74 years old, been playing for 4 years lots of hours this is my only enjoyment thank you Please Please help...
Complaint comments Comments Complaint country United States, Arizona, Phoenix Complaint category Computers & Accessories

Club Pogo - Wrongfully Billed

Posted:    MattJackson
Complaint Rating:  100 % with 1 votes
I was wrongfully billed $39.99 to my checking account after almost a year of complete inactivity. I never authorized this bill and do not want this service at all. I have contacted my bank and EA to no response yet. I am becoming increasingly perturbed.

I appreciate any help and investigation in this matter....
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Club Pogo - Florida, trinity - games will not load

Posted:    hdbelld
Complaint Rating:  100 % with 4 votes
My Java is up to date & I've done every thing I can to get the games I want to play to load % they will not . Whhere do I go from here ?...
Complaint comments Comments Complaint country United States, Florida, trinity Complaint category Entertainment

Club Pogo - Tennessee, Franklin - not authorized to remove 39.99 from my bank account today 5/15/2009

Posted:    vicky miller
Complaint Rating:  100 % with 4 votes
club pogo took 39 dollars and 99 cents out of my account today with out my auth. I was playing on this site as a guest and still have 4 days left of the free site. I want this money back in my account immediately. thank you...
Complaint comments Comments Complaint country United States, Tennessee, Franklin Complaint category Unauthorized Charges

Club Pogo - Game sight freezes my computer

Posted:    twymer3
Complaint Rating:  100 % with 4 votes
I have been trying to contact customer support for the websight club pogo. I have been having problems with the yahtzee game freezing up my computer. I can play alot of the other games, but this specific game will freeze my computer up where I cannot move my mouse, and I have to manually shut my tower off in order to get out of the freeze-up. I want to know if anyone else is having this problem with the games, and is there a virus in this game sight that noone knows about? Who do I contact to get this resolved? The club pogo does not have any customer service link viewable/or do they, and I just...
Complaint comments Comments Complaint country United States Complaint category Entertainment

Club Pogo - changed servicer

Posted:    Grace Zerger
Complaint Rating:  20 % with 5 votes
I am trying to tell Club Pogo that I have left AOL and have a new service
My old online address was "line091224@AOL.COM'
My new adress is "gzerger@att.net"
How can I get in touch with Club Pogo. They recently charged my VISA account for the year but I cannot get to their service
Grace Zergr...
Complaint comments Comments Complaint country United States Complaint category Entertainment

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