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Clear Rate Communications Complaints & Reviews

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Clear Rate Communications - Virginia - Telephone Service

Posted: 2012-08-14 by    kelaine
Complaint Rating:  100 % with 5 votes
This is the complaint I sent directly to Clear Rate Communications: I recently received a telephone call from your company, Clear Rate Communications, regarding a wonderful rate on telephone service. I asked the second representative who took over the call if it would affect the bundle with my current carrier; he stated that it would not affect my bundle. He said phone companies don't bundle the phone with other services and everything else would remain the same. His responses to my questions were complete lies. I was also told that I would be billed after a month of service, not pre-billed....

Clear Rate Communications - Indiana, Hanover - No service

Posted: 2012-03-05 by    macranderme
Complaint Rating:  0 % with 0 votes
My step-mother who is hearing impaired and uses a walker had lightning hit her home on Feb. 29th 2012. The outside phone box wihich is attached to the house was blown to bits. She has had no phone service since the 29th this is the 5th of March. She lives alone and has no phone. Clear rate wants 100.00 to run a new lines in her home. I can run a new line but they refuse to replace the blown apart box. These people have no conscious at all. DO NOT USE THEM OR SWITCH TO THEM. You will regret it!!!...

Clear Rate Communications - Indiana - No service, but wants $282.98 for services .provided

Posted:    notclear
Complaint Rating:  100 % with 5 votes
This company called my wife and told her they had a lot better phone service package than our present carrier( Verizon), she said she would talk it over with her husband(Me) and get back to them.We talked it over and we decided to just stay with Verizon. A couple days later people were calling us on our cell phone cause they could not reach us on our home phone, i called Verizon and asked if there was a problem in our area cause we have no phone service, they informed me that they are no longer the carrier for our service and that they cannot help me, you need to call your new carrier, Clear Rate....

Clear Rate Communications - fraud/no service provided

Posted:    very upset person
Complaint Rating:  83 % with 6 votes
My 80 year old mother-in-law was contacted by Clear Rate and convinced her to switch to their service in December 2009. She was without phone service for a 2 week period. When family tried to contact Clear Rate, they were told that we could not be talked to since we were not on the account. They suggested that this 80 year old woman (who doesn't drive) walk to a pay phone to contact them. We found another provider. Unfortunately, Clear Rate is threatening to report my mother-in-law to a collection agency for phone service she never had. This company has no customer service and is a complete...

Clear Rate Communications - Michigan, Saugatuck - Misrepresentation of savings

Posted:    Denise Zoeterman
Complaint Rating:  100 % with 1 votes
The sales person who sold the phone service promised a $15.00 a month savings to my phone bill. I spoke to them about having a bundled service with Comcast that include phone, internet and TV...they said I would save $15.00 a month and they would take care of every thing else. I was committed to a one year contract by agreeing to their service. It has been a disaster ever since. First my phone was dead, second the technitian told me to go out side and see if there was power(unsrew a box at the front of my house and plug my phone into it and see if there was power). I would not agree to this and...

Clear Rate Communications - Michigan, Lansing - Seizing a phone number then no service for 12 days

Posted:    Beverlys daughter
Complaint Rating:  100 % with 9 votes
On The third call they finally told my mother to answer yes to all their questions. They seized her phone number on December 16, 2009. We were not able to get verizion back until December 28, 2009. All of the 12 days my mother had no phone service incoming or outgoing then they have the nerve to send a monthly charge bill of 61.96 includes tax. HOW CAN THIS BE WHEN YOU RECEIVE NO SERVICE? Now we receive a bill for 118.30 a one time charge is added to the amount $99.00 . THis is ridiculous I have filed a complaint with the BBB of Detroit and Eastern MIchigan. Contacted local tv station for help and...

Clear Rate Communications - Michigan, Southfield - poor service

Posted:    spunk
Complaint Rating:  87 % with 15 votes
Clear Rate Communications is the worst company EVER !... they have VERY poor managment and do not listen to thier customers at all.. They just want their MONEY and keep you as a customer even though your disatisifed with the service. When asking for a manager you are always told they are not available, Im sorry but when I call and get bad service and want to speak with a Supervisor I dont mean a call back, I want to speak with a supervisor now when im on the phone with you... I feel bad for all the employees that work for Clear Rate Communications because working for Kaldians must be a very hard...

Clear Rate Communications - Michigan, Lansing - phone scam

Posted:    Shear Nighmare
Complaint Rating:  94 % with 32 votes
After hearing all the details of the phone service I declined the offer because Verizon was way cheaper than Clear Rate, within the week I received a bill from Clear Rate, they had not only switched my service without my permission but the rate was double what they originally quoted. Now I have called them three times without being able to cancel because they are reviewing my recorded call, in other words, they are accusing me of lying about declining the offer. What a nightmare, I will NEVER listen to another phone soliciter again!!...

Clear Rate Communications - Fraudulent company

Posted:    Sven
Complaint Rating:  82 % with 33 votes
I had a customer service rep. contact me 2 weeks before I moved to another address, offering me a "wonderful" calling package that would "fit all my needs, and save me money". I inquired about moving service, and asked about any fees for switching residences. There were none, or so I was told... I was also supposed to have unlimited nationwide calling, for less than I was paying through Verizon. Well, I received my bill for $255.58 the other day. What happened to $45.00 plus tax? I had also given a day for my move, which AFTER I consented to their service, was told that I would be charged $60.00...

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