Complaint Rating:

I have tried numerous times to close this account through Capital One. The card has been destroyed and there is no recurring charges on the account, except for the 3.00 monthly fee charged by the company. This charge is accumulating interest of 19.80% monthly. I have called three times today...

Complaint Rating:

They continue to call me over and over and over and over. I asked them to contact me VIA mail....

Complaint Rating:

I recently took advantage of a Capital One "0% interest on balance transfers" offer. No where in the offer did it explain that no, they would not charge interest on your transfer but they would institute new interest charges on current purchases even though the new purchase charges...

Complaint Rating:

After owning a credit card with Capital One for nearly 3 years and paying down a credit line in excess of 5, 000 (ON TIME) within a years time, my balance was finally paid in full! Or so I thought... I was always in the habit of paying my bills online, Capital One was no exception. The month...

Complaint Rating:

I pay my credit card balances, in full, every month. In other words, I carry no balances, and never have in my 20 years as a credit card holder. About a year ago, I received a fraudulent charge on my Capital One card. It was a company I never have done business with, and one who is documented...

Complaint Rating:

CAPITAL ONE must be a genius at hiring the rudest, most condescending customer service reps in the world. Especially the ones that they outsource from India. They are arrogant and don't give a shit about your problems with THEIR credit card.

CAPITAL ONE must be the greediest,...

Complaint Rating:

My home was broken into in April - the thieves took and used my Capital One Credit Card and AOL Visa credit card to make gas purchases. I called Capital One and AOL Visa immediately. A fraud representative from Capital One told me she would be sending out fraud forms for me to complete and the...

Complaint Rating:

On January 8, 2008 I got a new credit card from Capital One, taking advantage of advertised offer of 5.99% for life. I promptly transferred $7,500.00 worth of other debt to this card. I set up payment via the web. I paid $250.00 on January 22nd, in advance of the first billing, which I HAVE...

Complaint Rating:

On more than one occasion, I have had Capital One call my house as late as 11pm. Upon contacting the company to file a complaint, I was told that they can call my house whenever they feel! What they do not realize is that I have two young children (6 & 3) who wake up when the phone rings...

Complaint Rating:

Getting billed on my capital one credit card as listed below:
2 22jun ap9passporttofun 888-840-0303 ct $11.95
Do not know what this bill is for. Please advise....

Complaint Rating:

Capital One raised my Intrest rate on my credit card from 6.28 to 15.9 without giving me any kind of notice. I have never been late on a payment, I have always paid more than the minium amount. When I get this paid off I will never do bussines with these again....

Complaint Rating:

LISTEN, CAPITAL ONE CREDIT CARD CUSTOMER SERVICE REPS, ESPECIALLY THE ONES IN INDIA ARE BITCHES! SO RUDE, SO STUPID AND SO ARROGANT!

Why do we have to outsource everything to other countries while we need jobs here in the US?

CAPITAL ONE, You are greedy! It's...

Complaint Rating:

IF YOUR TIME IS IMPORTANT TO YOU, NEVER USE CAPITAL ONE CREDIT CARD. They are the worst in the industry! For the 4th or 5th time in a few months, they have put a hold on my credit card for no reason. It is so embarrasing! I am waiting in line to pay the cashier at a supermarket and the card...

Complaint Rating:

IF YOUR TIME IS IMPORTANT TO YOU, NEVER USE CAPITAL ONE CREDIT CARD. They are the worst in the industry! For the 4th or 5th time in a few months, they have put a hold on my credit card for no reason. It is so embarrasing! I am waiting in line to pay the cashier at a supermarket and the card...

Complaint Rating:

IF YOUR TIME IS IMPORTANT TO YOU, NEVER USE CAPITAL ONE CREDIT CARD. They are the worst in the industry! For the 4th or 5th time in a few months, they have put a hold on my credit card for no reason. It is so embarrasing! I am waiting in line to pay the cashier at a supermarket and the card...

Complaint Rating:

I also am a longtime personal and business client of CapitalOne, current on all my payments.

I run a small start up business and over the past 18 months was late on a couple payments, neither more than 30 days. To my surprise, this month, my APR soared to 28.15%!

I...

Complaint Rating:

About a year ago (late 2007), Capital One offered an incredible 0.00% interest rate (with 3% transfer fee) until January 2010. This was unheard of. And Capital One is Capital One -- a supposedly reputable company (based on their ads on TV, I guess).

This past month in November,...

Complaint Rating:

I got a letter from Citibank about going up on my interest and they were closing my MC account after it is paid out (I have perfect credit with them). I decided to get a Capital One card and close the MC account. I decided to transfer my MC balance to Capital One at a lower interest rate. After...

Complaint Rating:

I called on 11/9/09 to close my existing account with Capital One credit card and they refused to close it until it has a Zero balance. I understand that the balance would remain until paid off, I just no longer want to do business with them. I want it to be reported to the credit Bureaus that...

Complaint Rating:

I pay my Capital One bill online. I always pay on time. I haven't worked in over a year, so regretfully, I pay the minimum. I don't enter an amount, I just click "pay minimum".

Today I got a notice in the mail stating I was a month behind, so I called. I was...