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I boarded a British airways flight from New York to Delhi on 17th Dec '06 with a connecting flight from London. The flight number from London to Delhi was BA143. About half an hour before the scheduled landing, there was an announcement that due to a system failure at London airport, most...

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This is a letter to inform British Airways’ current and prospective customers of British Airways’ poor customer service following its last-minute cancellation of one of its flights.

On July 6th, 2006, we were to travel with British Airways from Moscow (Domodedovo Airport)...

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Its been an exhausting week. Part of me honestly wants to forget it quietly, but that silence will allow the possibility of it happening again to somebody else, and that thought is hard to bear. Even though I have been planning a holiday to cape town since july, when I eventually made it all...

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My bag has been missing since December 29th 2006, when I checked in to a British Airways flight to Copenhagen.

Up to now no-one from British Airways has been able to offer any information at all on the whereabouts of my bag, or any vague suggestion of if/when I can expect it to...

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I have a disablity that means that I require a certain type of alocated seat on an aircraft. A GP has provided me with a letter stating that I do require a special type of seat ( due to an awful case of Claustrophobia)

Despite calling BA 4 times over 5 weeks prior to my flight...

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i am compaining for my mother mrs j douglas 3 portal road knightswood glasgow g13 3xn who flew on a connecting flight heathrow to glasgow thursday 12th june flightba1474 my mother is 77 yrs old and had just flown from sydney and we asked for assistance however the problemn came at heathrow and...

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We were unable to book the seats that we required and then on booking in a couple were upgraded to the seats that we were told were unavailable. We were given row 2 D and F in club class and was assured that seat E would not be used so that we would be together. Just before take off a man and...

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We booked BA return flight from Cape Town to Heathrow. We regularly fly BA and had almost enough BA Airmiles to upgrade to Economy Plus. I purchased enough miles to do this. and paid £50 each so we could move the flight if necessary.Unfortunately we need to change our return flight and...

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SUBJECT: BA jeopardized my safety whilst I was traveling with them and in their care. I have recently traveled to Italy flying with British Airways. On the way out the plane landed at a different airport because of adverse weather conditions. BA arranged for a transfer to the intended airport...

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I booked a flight for my mother traveling from Prague to San Francisco on British Airways. She had a long layover in London (12 hours), and I intended to book a hotel for her. I changed my mind and called BA to see if she could get a shorter layover.

The customer representative...