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Bridgevine Complaints & Reviews

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Bridgevine - Oregon - fraud internet

Posted: 2011-05-25 by    pixiegirl250
Complaint Rating:  0 % with 0 votes
i was online looking for a better and cheaper internet provider when i came bridgevine offering exactly that it was supposedly through charter communications and it was as listed highest dsl package was 39.99 a month 1 package lower was 29.99 a month and the lowest was 19.99 a month oh boy i jumped on that when i called i was offered a free house phone with my internet thats what the operater brought up not me so i jumped on it well here i was installed and 3 days after i paid 60 dollars to these people i got a bill saying i owe 20.54 that my services were actually 80 dollars a month so i called...
Complaint comments Comments Complaint country United States, Oregon Complaint category Telecommunications

Bridgevine - Lack of customer service

Posted:    dlink
Complaint Rating:  67 % with 3 votes
This company does NOT provide customer service...just no reaction, no response, no nothing......
Complaint comments Comments Complaint country United States Complaint category Internet Services

Bridgevine - rebate fraud

Posted:    Douglas Moore
Complaint Rating:  100 % with 2 votes
I wish I had read some of these testimonials about this company before I ordered cable service from them. They promoted a $50 rebate offer but then make the conditions of actually getting it totally impossible to fulfill. I ordered the service in late January, had the cable installed sometime in February (took forever/Time Warner stinks too), I am supposed to have the rebate form postmarked 3/31/09, but service has to be on for 60 days first. Anyone see a problem with this? After that they will rush the rebate out in 10-16 weeks for processing. Give me a break...when is this company going out of...
Complaint comments Comments Complaint country United States Complaint category Online Scams

Bridgevine - fraudulant practices

Posted:    Terri Miller
Complaint Rating:  50 % with 2 votes
I ordered cable through with an offer of a rebate of $125.00. when I received the rebate form, it stated that it expired 3/3/09. I did not contact bridgevine until 2 weeks after that date and they never told me that it was too late. They told me how to get form and just told me that I needed to have it installed prior to 3/31/09. which I did. I was supposed to mail the first bill in with the form, however, when I received the form I then learned that it had expired. After going on line to check on bridgevine, I. found numerous complaints about the same thing or similar...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Bridgevine - Florida - bait and switch

Posted:    rdc
Complaint Rating:  50 % with 2 votes
search brings up offer on comcast cable and clicking to site offer is different...
Complaint comments Comments Complaint country United States, Florida Complaint category Satellite & Cable TV

Bridgevine - Rebate ripoff

Posted:    lboynton
Complaint Rating:  100 % with 3 votes
I ordered services for Comcast triple play was told of a Bridgevine rebate of $325.oo in September of 08. They are a company who never sends out rebates and I am still yet to have mine. Then they sent me an email stating that my request for my rebate has been denied because they already paid the maximum amount for my address.I have been going back and forth until finally I was told that the check had been sent where it is they don't know, weren't going to cancel it, and basically it was my problem. I would never do business with this company again. Someone needs to do something about this...
Complaint comments Comments Complaint country United States Complaint category Online Scams

Bridgevine - Florida, Vero Beach - Rebate Scam

Posted:    rareromeo
Complaint Rating:  75 % with 4 votes
I signed up with Bridgevine for Comcast Double Play (cable tv and high speed internet) in August 2008. They clearly told me it would be $ 66/month for 12 months along with $ 225 cash back and free modem and router after mail in rebate. I have the print out from their website saying so. Gonna attach it here.
Product Details



Name: Double Play - TV and Internet with Power Boost

Price: $66.00 Per Month


Current Promotion: $225 Cash Back
Description: Customer qualifies for a $225 Cash Back rebate when purchasing Comcast...
Complaint comments Comments Complaint country United States, Florida, Vero Beach Complaint category Internet Services

Bridgevine - Fraud

Posted:    Doug Strong
Complaint Rating:  29 % with 87 votes
I was defrauded of $100 from Bridgevine.com
($50 router rebate and $50 cash back)

Bridgevine.com online purposefully and intentionally withholds needed information required for rebates.

This prevents the customer from receiving the rebates offerred in their ads online.

The purchase records and order confirmation numbers (they state they provide within 24 hours) which are needed for rebates are never received by the customer even after repeated email and phone requests. (All my emails and phone call records are available. I have a large folder on...
Complaint comments Comments Complaint country United States Complaint category Internet Services

Bridgevine - Georgia, Atlanta - Scam and fraud

Posted:    Chris
Complaint Rating:  89 % with 9 votes
After doing everything regarding the rebate exactly by the book, I received the following message:

"Unfortunately, we were unable to honor your request for the following reasons: The service provider is showing a different company as Affiliate of Record for your service order; therefore, the order placed through Broadband National is not a valid service order."

I complained but got nowhere. This company is a complete fraud and it is impossible to get anyone to resolve the issue!!...
Complaint comments Comments Complaint country United States, Georgia, Atlanta Complaint category Entertainment

Bridgevine - Michigan - Rebate hassle

Posted:    Dave
Complaint Rating:  100 % with 1 votes
I just got my rebate for $70 denied. No explanation. The rebate staus said pending but I e-mailed Bridgevine to see what was taking so long.

Now that I see just how many people are getting screwed by Bridgevine, I urge you to file a complaint with the FTC. They can not resolve your individual conflict but if enough people submit complaints, they will launch a fraud investigation.

Here is the link.

https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01...
Complaint comments Comments Complaint country United States, Michigan Complaint category Telecommunications

Bridgevine - Florida - Bridgevine scam

Posted:    Valerie
Complaint Rating:  81 % with 16 votes
They did not honour my rebate of $300.00 and made me wait for 24 weeks to finally give me a conclusive reason for denial.
Every representative I talked to had a different story or had a bad attitude towards me and most refuse to help me....
Complaint comments Comments Complaint country United States, Florida Complaint category Other

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