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I purchased three dozen roses to be delivered on Valentines Day. When they arrivede, several of the roses were broken and most of them were black. It was obvious that they had frozen. So far I have made numerous attempts to contact Bloomex, with no response. I will be contacting my credit...

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I ordered flowers from Bloomex to be delivered to a friend in Montreal. The flowers were not delivered. The company insisted they were and refused replacement or refund. The office was very confused and at one point arranged a second delivery date. At that time they again said the flowers had...

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Note: This material is subject to legal complaint

Bloomex is an online florist, based in Ottawa, that offers same-day delivery across Canada.

But the company has strict policies on returns and refunds. And customers say they can't escalate their complaints when...

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I ordered flowers to be delivered between 12-5 p.m. The flowers were brought to the house in the morning (wrong time). No one was home. Attempted delivery again the next day. No one was home. The next week when I learned of the situation I phoned and emailed several times and was offered a...

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DO NOT BUY FROM BLOOMEX!!!!

Order No. 791830 Approximate Cost: $60

I ordered flowers from BLOOMEX for Valentines day at approximately 9:00 a.m.. They were not delivered until the next day. Their policy is to deliver to business addresses before 5:00 pm if order...

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This company is awful. They are only good with you until you pay. They delivered wrong flowers (changed Tulips to Iris) and did the delivery one day late. Customer service, in case you need to fix/correct problems, is a big joke. This company seems to be run by con artists. Beware and do proper...

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I purchased flowers and a gift basket from www.bloomex.ca for my mom for Mother's Day. The flowers and basket arrived 4 days late, the flowers were the incorrect order, half of them were dead and the other half didn't open. The gift basket treats were cheap and had the wrong card attached...

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Awful service from Bloomex! I had ordered flowers to be delivered to an address where my Mum was at for ONE NIGHT ONLY. Flowers not delivered due to weather (understandable, but why not call and TELL ME so I could cancel?!), and since they were closed Sunday, I couldn't call. I called in...

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Order No. : 752092 Approximate cost: $100

No one from Bloomex has ever resolved my outstanding complaint (replacement or credit) for a shipment of almost dead flowers. I trusted this people and paid them in good faith and they have not honoured their part of the agreement...

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So, I ordered flowers (on the 14th) for my mother's birthday (on Sunday the 17th.) Hours after them not showing up, I decided to investigate. I go onto the website and amongst their ridiculous policies, I managed to find out they don't deliver on Sundays! When I selected Sunday's...