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Arbonne Complaints & Reviews

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Arbonne - Ontario - Face mask

Posted: 2013-09-11 by    CarmenMarie
Complaint Rating:  100 % with 4 votes
I used the Arbonne Celluar Renewal Masque for the first and last time yesterday! The box states "slight transient tingling or redness may be experienced and is normal for a masque this type". Applied the product as instructed, left on less then 7 mins, and it wasn't just redness I experienced! It burned my face, and was extremely red. My face has been red for over 24 hrs, and is painfull, as well. The box doesn't stated why there would be redness, and how long it could last. Also, doesn't state that it may cause burning. I do not have sensitive skin, which is why I tried...
Complaint comments Comments Complaint country Canada, Ontario Complaint category Health & Beauty

Arbonne - Michigan - Ridiciulous "Return" Policy

Posted: 2013-05-21 by    michiganfan
Complaint Rating:  100 % with 5 votes
I went to a party and was convinced by the presentation how good the foundation was so I spent $45 on it. After using it for about two weeks (not every day) I wasn't happy with it. I contacted the consultant via Facebook message. She responded and said she was sorry I didn't like it and did I want a refund or a replacement? I asked her what the policy was and then didn't hear back for two weeks so I messaged her again. She messaged me that she was so sorry but now it was too late to return it. Are you kidding me?? I messaged her in PLENTY of time. I contacted her upline who defended...
Complaint comments Comments Complaint country United States, Michigan Complaint category Cosmetics

Arbonne - Québec - RASHES AND HIVES

Posted: 2012-12-11 by    sisterhood
Complaint Rating:  100 % with 4 votes
My sister and I attended a ARBONNE party and felt oblige to buy something to encourage our host
I ordered shampoo, conditioner and body cleanser, nothing bad but nothing great happen
My sister got skin care product with sun protection, she got rashes and hives all over her face, stop for couple days and tried again same thing happened, so we spoke with the rep/host and were told that she returned all products and got reimbursed but that it was to late for my sister to do anything...NEVER BUY ARBONNE PRODUCT...
Complaint comments Comments Complaint country Canada, Québec Complaint category Health & Beauty

Arbonne - England, Hampshire - Allergic reaction to 'natural' product

Posted: 2012-10-26 by    Frustrated By Lack Of Response!
Complaint Rating:  100 % with 7 votes
I have contacted Arbonne UK 5 times now to complain about an allergic reaction I had to their products, not so much complain actually, more to advise them of my reaction, so they can investigate it... I did not have sensitive skin... but I certainly do now after using Arbonne's products.
I am copying the letter I have sent them 5 times now below, to shame them to acknowledge me!!!

I recently tried your product from my regular beautician who recommended your products. She explained how the product...
Complaint comments Comments Complaint country United Kingdom, England|Hampshire Complaint category Health & Beauty

Arbonne - New Jersey - A Nightmare

Posted: 2012-02-05 by    Arbonne Victim
Complaint Rating:  80 % with 20 votes
I purchased the Arbonne Clear and Clean Advantage kit from my sister-in-law, who is an Arbonne Consultant, after she claimed that those products worked on her in less than 12 hours. She also bragged about the success of this muti-million company and how it transforms the lives of many individual distributors. To satisfy my curiousity, I even went out with her to one of her Arbonne meetings and I was introduced to her Regional Vice President that drives a company Mercedes Benz.. I've learned from their presentation that the success of this business primarily depends on how many people you'll...
Complaint comments Comments Complaint country United States, New Jersey Complaint category Cosmetics

Arbonne - Wisconsin, Fond du Lac - age spot hand therpy

Posted: 2011-12-08 by    Dianne Welak
Complaint Rating:  50 % with 2 votes
bought product didnot work for remove age spots on hands . Only gave you less than two months to try now won"t return money..Are they that hard up for money and not customers. I told friends about this now they will not buy product for fear this will happen to them Just lost alot of paying customers. 454dayss or less by the time you get product is not enough. time for a person to see if it works Product is not cheap.Cost me 52 dollars pllus tax very disatisfied. Have fun on my money if you need it more than me....
Complaint comments Comments Complaint country United States, Wisconsin, Fond du Lac Complaint category Health & Beauty

Arbonne - Baby Sunscreen doesnt work!

Posted: 2011-06-26 by    Jennywalker426
Complaint Rating:  100 % with 4 votes
I ordere ABC spf 30+. Both time i used it my kids wernt outside for more then an hour and fried! I have never had a problem with neutrogena, and i am definatly switching back to it. I cant believe I fell for this product. I tried contacting them twice and both times my complaint was left unanswered. You think with all the networking site they woulf have atleast contacted me back. but nope. got nothing. I Will never ever order or reccomend Arbonne to anyone, Espically the Arbonne Baby Care Products! oh, and i also would never even consider selling the crap!...
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

Arbonne - Rip Off-Awful & Overpriced

Posted: 2011-05-26 by    babylon
Complaint Rating:  54 % with 13 votes
Purchased Arbonne product at a friend's party because I felt like I had to due to friendship. The rep was an ***-couldn't answer basic questions about the line even though she was a full time rep for ten plus years and had to read notes about the 'benefits' of the line. I should have known better. The product I ordered stinks but I thought I'd give it a try. I had to endure the smell of it all day long. I couldn't wait to get home and wash the stink off my face. And of course it broke my face out terribly and I have never had breakouts even when I was a teen. Stay away...
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

Arbonne - Bogus claims

Posted:    Author
Complaint Rating:  80 % with 20 votes
I just went to my first (and last) Arbonne get-together. What a waste of my time! A friend is being suckered into selling this overpriced line by a rep who made dishonest claims. She actually said that all the products were MADE in Switzerland. They are supposedly "formulated there...)

The rep went so far as to have us imagine the Alps, and said even the water in the formula was from the Alps in Switzerlad and that all the organic plants used were grown there, and were better because the air there is not polluted. She repeatedly said, "We only use pure and natural vegan...
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

Arbonne - Bad experience

Posted:    Anna F
Complaint Rating:  80 % with 10 votes
I have been using Arbonne "rE9" face products for five years. Recently, I they did away with the old and now have the "revised" rE9 product. I do not like the way it makes my skin feel. I am not sure what they did to make it SUPPOSEDLY better, but wish they would change it back.

The other thing that upsets me is there is no way of knowing when you are running low a product because you cannot see through the "new" type of bottles that they package them in, even when you hold it up to the light!!!...
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

Arbonne - E-bay

Posted:    Arbonne Consultant ID#441014329
Complaint Rating:  100 % with 2 votes
The Corporate Head office of Arbonne have made legal agreements with e-bay that their products not be sold by anyone on e-bay - whether that that be in U.S.A.; U.K; Australia and S, Africa. It is totally detrimental to all Arbonne Consultants who are building a legitimate business with Arbonne. Yes, there are many stupid people out there who over stock( or are just money-grabbing opportunists ) - but to off-load products onto e-bay is ILLEGAL. Please lookinto this and you will find that such a policy exists.
Complaint comments Comments Complaint country United Kingdom Complaint category E-Shopping

Arbonne - California - Annual fee

Posted:    nomore4me
Complaint Rating:  86 % with 35 votes
Arbonne has a $15/year fee to continue to be a "sales consultant." I have been one since November 2004, using the product primarily for my own use. I would usually pay the fee around the time it is due, or since I don't often place orders (I wait until I have a larger order), I pay it with the order nearest to the time it is due. This year, at the time I usually place an order, I needed to take an emergency trip to China (my daughter was in critical condition in a hospital - unconscious, on dialysis at times). I was called to bring her back to the United States for medical care. When...
Complaint comments Comments Complaint country United States, California Complaint category Cosmetics

Arbonne - Washington, Bainbridge Island - sales rep demands ssi#&all credit card info.&birthdate as well

Posted:    Elinor Hein
Complaint Rating:  83 % with 23 votes
I was helping a friend who was in a new business selling specialized cosmetics and when orders were taken she had to have ALL the info. off my credit card, my date of birth and my ssi# I objected because any one who got that information could steal my identity. I know this young woman well and she would never in a million years do anything that wasn't legitimate. I am concerned that this company, ARBONNE, IS DOING SOMETHING ILLIGITIMATE!...
Complaint comments Comments Complaint country United States, Washington, Bainbridge Island Complaint category Cosmetics

Arbonne - Allergic reaction

Posted:    DanD12
Complaint Rating:  64 % with 14 votes
I have a question if anyone can answer it.

I tried a hand lotion from Arbonne and was told that it was "all natural." However, after I tried it my hands broke out in a rash. The lady said that was wierd since it was "all natural". Here is my theory, if it is "all natural" wouldn't it have some ingredients from plants, etc. that someone could be allergic too?

I have not tried Arbonne since because I was afraid of the reaction to it. I have no complaints against it, but if someone could tell me if anyone else has had similar reactions...
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

Arbonne - Florida - Scam

Posted:    Lakeshore
Complaint Rating:  66 % with 252 votes
I was pretty high up in Arbonne and got out after all the lies and scams! This is 100% a business you should stay away from. The goal is truly to get YOUR money. First of all, there are plenty of similar products that are available for a lot less money. Second, your "upline" will only help you until they get all your start money then your friends and family. After that you are not only on your own...they will continue to hound your friends and family to get as much "start up" money as they can. Third, you WILL lose family and friends from this type of business. It's a scam...
Complaint comments Comments Complaint country United States, Florida Complaint category Work at Home

Arbonne - Texas - SNEAKY REPS!

Posted:    Lori S
Complaint Rating:  79 % with 19 votes

.HA!! I called around and found a Rep that was an Area Manager and was told SHE can't help me because I didn't sign up UNDER HER and to call the lady that signed me up!!! ARBONNE IS NOT WHAT IT CLAIMS TO BE! ! ! !

I joined Arbonne to be a consultant. The lady that signed me up, Barbara, stated she would help me get started and I wouldn't have to order...
Complaint comments Comments Complaint country United States, Texas Complaint category Cosmetics

Arbonne - Saskatchewan - Misleading

Posted:    Mia
Complaint Rating:  81 % with 36 votes
I went to an Arbonne party; there I was told about the wonderful Swiss formulations. It is Swiss law that only natural ingredients be in products. With all the cancer causing agents in products today, I bought several different items. However, $100 later, I still ended up with a body wash that had Disodium Laurth Sulfosuccinate listed as the second ingredient. That very ingredient was discussed at the party as a harmful ingredient. I would much rather spend $5 on Dove soap, then $25 on "Swiss formulated made in the U.S." body wash....
Complaint comments Comments Complaint country Canada, Saskatchewan Complaint category Health & Beauty

Arbonne - Requires Social Security number

Posted:    Lynne
Complaint Rating:  76 % with 37 votes
My biggest complaint is that they require Social Security Numbers to buy product as a "consultant." At home parties, people are encouraged to sign up as consultants to get 35% off the products they buy. What a deal. And nothing else is required except paying $29 to be a consultant. I'm not complaining here about the pyramid-scheme structure of the company (and please don't argue with this, because if you think that's not what's going on, you've got your head in the sand OR you're benefiting from it), nor am I complaining about the overpriced mediocre products,...
Complaint comments Comments Complaint country United States Complaint category Health & Beauty

Arbonne - They left me hanging

Posted:    Valerie
Complaint Rating:  91 % with 32 votes
Initially teased with the small investment package, then came the bomb. You wouldn't make a dime with that package, just buy the product at a different price. Told one thing, then another after investing $1500, left hanging with little or no support-when I complained, no one returned calls. When a client was chemically burned and wrote a letter to the "company" she never heard a word! What kind of company lets this go on? Also, now that I have personally used the product going on 3 years, guess what??? it's not that great!!! Department store equivalent!...
Complaint comments Comments Complaint country United States Complaint category Business & Finances

Arbonne - Texas, Huntsville, Texas - unprofessional procedures

Posted:    Judy Boyer
Complaint Rating:  78 % with 76 votes
When I was placing my first order the rep at the end of placing my order asked for my social security number. I asked why she had to have that information. Her response was that she should have told me up front but in order to place an order you had to sign up to be a consultant. I told her that although I might be interested in the future it seemed premature to sign up to consult on a product you had not even tried. However, I had heard that the product was excellent so I went with it. I also paid an additional amount to receive a 35% discount on furture orders. My original order was made l/8/08....
Complaint comments Comments Complaint country United States, Texas, Huntsville, Texas Complaint category Cosmetics


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