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Hydroxatone Customer Care Service

Hydroxatone, LLC

100 Town Square Place, Fl. 6
Jersey City
New Jersey
United States - 07310

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Hydroxatone Complaints & Reviews

Hydroxatone / Scamming, by sending free samples, getting c/c # charging $95

kasheba on 2016-04-28
Pop up ad came on while i was using another site, offering free samples, payment $1.95 for postage. When i received goods & read small print on bottom of (this is not an invoice) phoned to cancel as they stated they would take $95. From my a/c every month & send more products. I was cut...

Hydroxatone / Unlawfully charging my credit card without authority from me.

Ray Spencer on 2016-04-28
This company offered a free trial of their product Hydroxatone for a $1 contribution towards the freight. They have now put a charge through on my credit card of $101.60 without my ordering their product or agreeing to a supply of their product. Please follow up on this complaint urgently a...

Hydroxatone / No product- but the took my money?

Deborah Guthrie on 2016-04-02
About late jan. 2016, i get e-mail saying i didn't 'complete form?? so i did for s&h of $1.99 i would get a 30 day supply of their face cream- i got another e-mail in a cple days 'confirming' item sent ! then a few days later another e-mail sayin 'sorry about this but we r 'out of stock ...

Hydroxatone / Deducted hundreds from my bank account

Clobo on 2016-02-12
Hi, I am extremely disappointed and upset by the experience I have had with Hydroxatone and Bellaplex. I ordered the $1.99 trial of Hydroxatone, expecting a sample, but received 2x full size containers plus a toner and other products which I didn't order or ask for. I trialled the (1...

Hydroxatone / ACM Tryhydrolyze

Reviewer27478 on 2016-02-01
Buyer/Consumer BEWARE. No such thing as a free trial. When I ordered the product, the sales person never stated that I had to return the product, just cancel. So I did and they have been charging my credit card ever since. I filed a dispute with the credit card company and waiting for the...

Hydroxatone / Hydrolyze intensive under eye treatment

brazina thompson on 2015-11-16
I ordered a 30 day trail of the product and didnt want any more of this product. A $68.95 was taken from my visa card in august 2015 and another $68.95 was taken from my visa card in september 2015. I called customer services and was told my money will not be refunded. Now i have 3...

Hydroxatone / Advised that this was free barring P&P

William Kenny on 2014-08-14
I recently completed a survey instigated by Nat West Bank which advised at the end I would receive a free gift. I was then advised that as long as I paid £2.95 P&P that I would be sent the FREE Product. I received the goods along with a delivery note which I took no notice off as I...

Hydroxatone - Manitoba, Selkirk / Won't stop taking payments from credit card

beinman204 on 2014-06-29
I had ordered Hydroxatone wrinkle cream the trial order, first I did not receive the order then they charged my credit card 69.95. I still have not received any of the product and I have 2 more charges on my credit card for 69.95 for a total of 209.85. I phoned them to inform them of all...

Hydroxatone / cant cancel via email or ph

sapphiresmum on 2014-05-17
brought my supposed 'free trial' a month ago, unaware till i actually clicked order that they would be billing me 79.95 a month. it said i had 30 days to cancel.neglected to tell me i had 14 days to return which i just found out now. i just went onto the hydroxatone.com website...

Hydroxatone Bb Cream / refund

mefmcd on 2014-01-23
Like others here I requested the free trial. I was not crazy about the product after using it for 2 weeks it for 2 weeks. I packaged the remainder of the product up and sent it back with a not not to charge my account as I was returning the remainder well before the 30 days they say you...

Hydroxatone - Florida, Lakeland / 30 day trial

Mary J Love on 2013-05-20
(Continued from 1st. message). The next time I looked at the HYDROXATONE, I knew I was way beyond the 30 day trial date. I could not help it! I am sending the HYDROXATONE back and I beg that you do not charge me for this. I live on Social Security and will not be able to buy groceries if...

Hydroxatone And Bellaplex - Victoria, Wodonga / can't cancel my order

I first tried the product as a free trial with only payment being shipping. Since then I have been receiving two jars of the cream, Hydroxatone, and two lots of the bellaplex each second month. I have tried three times to stop this but they continue to send and continue to debit my credit...

Hydroxatone - Ontario, Collingwood / Failed to refund

Artfullady on 2013-03-19
I decided to try hydroxatone and Bellaplex for the trial price of $1.99 per product. When it arrived in two seperate boxes I was charged over $20 dollars per box in duty. After a week I decided the product wasn 't worth the high cost of importing it to Canada so I phoned to cancel...

Hydroxatone & Bellaplex / Can't cancel orders

Shirl 0411 on 2013-02-25
I am trying to get the above companies to STOP taking money from my Credit card... for facial cream that I have not ordered, and money back gaurantee... IThe cream is not suitable for my skin... I have tried to get intouch...but it is very difficult... Then I find that I have been charged...

Hydroxatone And Bellaplex - British Columbia / Harrassment, False Charges

S. Crate on 2013-02-20
I returned my supposedly free sample of Bellaplex and Hydroxatone! after I saw a $69 charge on my credit card for product I did not receive. I I called them telling them I had not received product and did not want to receive any product. They told me that it was necessary to return the free...

Hydroxatone And Bellaplex - Arizona, Peoria / Deducting from my account without authorization

Maggielil on 2013-02-07
Hydroxatone and Bellaplex are huge scams and the products do not work. I foolishly provided my VISA number to, obtain a free sample and them without authorization, they began sending product and charging my VISA account with two, payments of $69 EVERY month. I have to cancel my VISA card...

Hydroxatone - South Australia / Scam

June runciman on 2013-01-27
I thought I was old enough to know better, Pulled in to a big scam by scam artists, A free trial was all I sent for, not a monthly subscription, not a go ahead to take money from my bank account, without my say so, I'm unemployed and a free trial was a pick me up, Not Making me feel...

Hydroxatone - New Jersey / Unauthorised deductions

Hydroxatone scam on 2013-01-14
I had received products from hydroxatone unauthorised. I had gone through a few processes in looking in to buying the product although changed my mind due to the expense of the later costs. I received several emails asking me to confirm by credit card order which I never did. A few week...

Hydroxatone / Will not cancel the order

Oliveoil173 on 2013-01-09
I signed up for a free trial of Hydroxatone on Facebook. I have tried to cancel my order but it is still being sent and money taken from my credit card each month. The product is posted from Jamaica and the Address of the company is PO BOX 9300 Jersey City NJ07303-9908 the contact number i...

Hydroxatone - New Jersey / cancel order

maria glascott on 2012-11-04
Order risk free 30 days Hydroxatone anti wrinkle cream, you pay $1.99 shipping, Then they charge you every month $69.95 each for 2 more jars of cream, have rang them to cancell the order, and they say that it will cost me $150 to return the jars of cream, so they are telling me that I have...

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