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Hydroxatone, LLC

100 Town Square Place, Fl. 6
Jersey City
New Jersey
United States - 07310
Customer Care
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Hydroxatone Complaints & Reviews

Hydroxatone - Hydrolyze intensive under eye treatment

Posted: 2015-11-16 by    brazina thompson
Complaint Rating:  0 % with 0 votes
I ordered a 30 day trail of the product and didnt want any more of this product. A $68.95 was taken from my visa card in august 2015 and another $68.95 was taken from my visa card in september 2015. I called customer services and was told my money will not be refunded. Now i have 3 containers...

Hydroxatone - Advised that this was free barring P&P

Posted: 2014-08-14 by    William Kenny
Complaint Rating:  0 % with 0 votes
I recently completed a survey instigated by Nat West Bank which advised at the end I would receive a free gift. I was then advised that as long as I paid £2.95 P&P that I would be sent the FREE Product. I received the goods along with a delivery note which I took no notice off as I was...

Hydroxatone - Manitoba, Selkirk - Won't stop taking payments from credit card

Posted: 2014-06-29 by    beinman204
Complaint Rating:  100 % with 2 votes
I had ordered Hydroxatone wrinkle cream the trial order, first I did not receive the order then they charged my
credit card 69.95. I still have not received any of the product and I have 2 more charges on my credit card for 69.95 for a total of 209.85. I phoned them to inform them of...

Hydroxatone - cant cancel via email or ph

Posted: 2014-05-17 by    sapphiresmum
Complaint Rating:  0 % with 0 votes
brought my supposed 'free trial' a month ago, unaware till i actually clicked order that they would be billing me 79.95 a month. it said i had 30 days to cancel.neglected to tell me i had 14 days to return which i just found out now. i just went onto the hydroxatone.com website and...

Hydroxatone Bb Cream - refund

Posted: 2014-01-23 by    mefmcd
Complaint Rating:  0 % with 0 votes
Like others here I requested the free trial. I was not crazy about the product after using it for 2 weeks it for 2 weeks. I packaged the remainder of the product up and sent it back with a not not to charge my account as I was returning the remainder well before the 30 days they say you have...

Hydroxatone - Florida, Lakeland - 30 day trial

Posted: 2013-05-20 by    Mary J Love
Complaint Rating:  67 % with 3 votes
(Continued from 1st. message). The next time I looked at the HYDROXATONE, I knew I was way beyond the 30 day trial date. I could not help it!
I am sending the HYDROXATONE back and I beg that you do not charge me for this. I live on Social Security and will not be able to buy groceries...

Hydroxatone And Bellaplex - Victoria, Wodonga - can't cancel my order

Posted: 2013-04-04 by    ElizabethGillianGardner
Complaint Rating:  0 % with 1 votes
I first tried the product as a free trial with only payment being shipping. Since then I have been receiving two jars of the cream, Hydroxatone, and two lots of the bellaplex each second month. I have tried three times to stop this but they continue to send and continue to debit my credit card....

Hydroxatone - Ontario, Collingwood - Failed to refund

Posted: 2013-03-19 by    Artfullady
Complaint Rating:  100 % with 2 votes
I decided to try hydroxatone and Bellaplex for the trial price of $1.99 per product. When it arrived in two seperate boxes I was charged over $20 dollars per box in duty. After a week I decided the product wasn 't worth the high cost of importing it to Canada so I phoned to cancel further...

Hydroxatone & Bellaplex - Can't cancel orders

Posted: 2013-02-25 by    Shirl 0411
Complaint Rating:  100 % with 1 votes
I am trying to get the above companies to STOP taking money from my Credit card... for facial cream that I have not ordered, and money back gaurantee... IThe cream is not suitable for my skin... I have tried to get intouch...but it is very difficult... Then I find that I have been charged AGAIN,...

Hydroxatone And Bellaplex - British Columbia - Harrassment, False Charges

Posted: 2013-02-20 by    S. Crate
Complaint Rating:  0 % with 0 votes
I returned my supposedly free sample of Bellaplex and Hydroxatone! after I saw a $69 charge on my credit card for product I did not receive.
I I called them telling them I had not received product and did not want to receive any product. They told me that it was necessary to return the...

Hydroxatone And Bellaplex - Arizona, Peoria - Deducting from my account without authorization

Posted: 2013-02-07 by    Maggielil
Complaint Rating:  0 % with 0 votes
Hydroxatone and Bellaplex are huge scams and the products do not work. I foolishly provided my VISA number to, obtain a free sample and them without authorization, they began sending product and charging my VISA account with two, payments of $69 EVERY month. I have to cancel my VISA card in...

Hydroxatone - South Australia - Scam

Posted: 2013-01-27 by    June runciman
Complaint Rating:  100 % with 1 votes
I thought I was old enough to know better, Pulled in to a big scam by scam artists, A free trial was all I sent for, not a monthly subscription, not a go ahead to take money from my bank account, without my say so, I'm unemployed and a free trial was a pick me up, Not Making me feel sick...

Hydroxatone - New Jersey - Unauthorised deductions

Posted: 2013-01-14 by    Hydroxatone scam
Complaint Rating:  100 % with 1 votes
I had received products from hydroxatone unauthorised. I had gone through a few processes in looking in to buying the product although changed my mind due to the expense of the later costs. I received several emails asking me to confirm by credit card order which I never did. A few weeks later...

Hydroxatone - Will not cancel the order

Posted: 2013-01-09 by    Oliveoil173
Complaint Rating:  0 % with 0 votes
I signed up for a free trial of Hydroxatone on Facebook. I have tried to cancel my order but it is still being sent and money taken from my credit card each month. The product is posted from Jamaica and the Address of the company is PO BOX 9300 Jersey City NJ07303-9908
the contact number...

Hydroxatone - New Jersey - cancel order

Posted: 2012-11-04 by    maria glascott
Complaint Rating:  75 % with 4 votes
Order risk free 30 days Hydroxatone anti wrinkle cream, you pay $1.99 shipping, Then they charge you every month $69.95 each for 2 more jars of cream, have rang them to cancell the order, and they say that it will cost me $150 to return the jars of cream, so they are telling me that I have to...

Hydroxatone Bellaplex - New Jersey, Jersey City - cant cancel my order

Posted: 2012-10-25 by    misskirik
Complaint Rating:  100 % with 1 votes
I am sick to death of trying to contact these people. I am from Australia, i have moved home several times since my original order, i have been homeless and have TRIED several times, different methods of contact to cancel my orders which are two SEPERATE orders. One delivery and order being...

Hydroxatone-info.com - Stay far far away from this company

Posted: 2012-10-08 by    Irminde
Complaint Rating:  100 % with 1 votes
This company advertise on FaceBook and offer a 'Risk Free Trial' on their products. For a few dollars you can try them out ~ allegedly. The FAQ's ask "how can you afford to send them so cheaply?" The answer was, because we are so confident you will love them, you will buy more...

Urban Nutrition And Hydroxatone - unable to cancel my account

Posted: 2012-08-14 by    toadz
Complaint Rating:  0 % with 0 votes
I have phoned and i have emailed and I am still yet to speak to an actual person. I want to cancle my free trial as I found it done nothing. my main problem ios that I am a solo mum of 4 boys ages range from 13yrs to 1 1/2yearsold. I want my mony back i am more then happy to send back the products...

Hydroxatone - New Jersey, Jersey City - Over Charging

Posted: 2012-08-08 by    Jay-Dee-Ann Code
Complaint Rating:  100 % with 1 votes
I purchased the product on 30 day trail in March 2012. I payed the full amount of $141.89. I then cancelled from the product. Since going through my bank statements the company is still charging me $71.95, for a product that i have not recieved. It would be great if u could stop these payments...

Hydroxatone - it’s nothing but plain old cold cream

Posted: 2012-07-24 by    Rigman
Complaint Rating:  100 % with 3 votes
it’s nothing but plain old cold cream, it doesn’t do any of the things it advertises that it does, fades wrinkles dark circles large pores brown or dark spots. Then in small print under the supposedly ‘FREE’ offer they want you to sign up for automatic shipments so they...

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