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I signed up for services in May 2009. At the time I signed up, the techs and the manager, Jessica Stavena in the clearlake, Houston, TX office said the credit plan they were signing me up for has flexible payment plans where you can pay as low as $20 a month if you needed to... Thinking about...

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With regard to hair removal I think this place is a joke. I have been in 2 different states and signed up for hair removal on bikini area and underarms. It has been over 1 and 1/2 years and I still need a razor. I feel completely ripped off, the "saleswomen" said I was a perfect candidate,...

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I am a previous employee of american laser centers( i was not fired, i left on my own) and was told about this website. after reading many comments it's made me aware I was not alone in realizing how awful this company is. They are scam artists no matter what they say. Scam artists. all...

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I am a former employee of American Laser Centers. They are the absolute most horrible company you could ever imagine. I was there for almost 4 years. Everything with ALC is about sales! The techs have to sell a certain amount each month or else your job is threatened. It is very stressful because...

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Beware of the deceptive tactics of American Laser Centers. They tell you that you have "won" so many dollars towards skin treatments to get you into their office. It is nothing but a sales pitch. We bought into the "skin tightening" treatment with the understanding that it...

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Lisa Casey is a manager at American Laser Centers in Torrance, CA. She is rude, sarcastic, and unprofessional. She will only be nice to you when you are a potential new customer and will not care about you once you sign up for a service. I was getting bikinni and underarm laser hair removal...

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All I can say is I wish I would have seen this site before I signed up with this horrible company. I have been a customer there for 2yrs and all I can say is my services was a gift from my husband. I was leary going into to it and god knows now I had good reason!!! The manager Samone that was...

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Illinois Regional Manager Jennifer Iser, she is the person who has control over all refunds for the state of Illinois. She refuses to approve any, no matter how much the clinic managers beg her to. She has been with the company since the beginning and slept with the founder Rich Morgan to get...

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I had a free consultation appointment in the Albuquerque office on a Friday evening at 5:30. I arrived at 5:20 and was given some paperwork to fill out. Then the receptionist -- who was the only other person in the front area of the office -- left the room. She didn't tell me that they...

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American Laser's customer service is appalling. I paid $3200 for regular treatments for 3 years and am still nowhere close to being 'hair-free'. And nowhere close to receiving a refund, even though I've been battling it out with their company for a year.
Don't...

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I had an appointment at America Laser Center in Columbia, MD . When asked about their ad for a free trial of velashape, it was valued at $250.00 per session they said they don't know why that price is on there, it's actually valued at $500.00. I said I'll do microdermabrasion,...

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Rich Morgan, Founder 1(248) 756-3498 cell
1(248) 426-8250 x 10326 office
Eva Bearse, Cust. Service Mgr 1(248)426-8250 x 10291

American Laser Centers is absolutely fraudulent.

- The original laser training was with a nurse for about 2 days. You barely...

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I entered an online contest and 3 days later the calls started. After listening to the lady describe their services during the first call, I politely stated I needed to think about things and would call them if I wanted to make an appointment. She said that was great and she'd send me an...

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I started my treatment with these thieves like everyone else in 2006, with the promise that after 6 treatments my hair was going to disappear... In mid 2009 I decided to just stop going because the treatments began to be so painful I couldn't bear them (and believe me I can handle a lot...

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American Laser Center has the people that run their clinics pressure to get a sale at any cost or lose their job. They will not give you a refund on services if you have 1 treatment. Read the contacts! And if you ever end up getting one, they will deduct a large percentage and it takes so long,...

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Unfortunately, I too was deceived by the American Laser Centers at a price tag of $4750. $2000 for Laser hair removal lower legs, underarms and bikini area and $2750 for Skin Tightening on my face and Vela treatments to my buttocks, thighs and stomach.

None of it worked. I even...

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I recently worked at an American Laser Centers clinic in Minnesota as a Laser Tech and I would like to warn people to stay away from this company. I am not a disgruntled ex-employee, but as I've been reading all the other complaints since I quit, I realize all American Laser Centers practice...

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I purchased the affirm package at the Fort Worth clinic, when doing so i was informed that a registered nurse and only a nurse would be allowed near my face. Well low and behold my first appointment the machine was broken. My second appointment they had a girl that did facials use the machine...

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You never yell at the customer. I don't care how bad you're PMSing...it's just a big no no especially if you're in the service industry like these guys. Here's my email I sent to the regional manager:

Hi Regional Manager,

I was told that...

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You should all send Mr. Rich Morgan an email! He was the founder of the company! It's rmorgan@alcpartner.com. I use to work in the call center in Mi. at headquarters. There is a no refund policy that he came up with because he knows the services don't work! I still talk to alot of...