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We had a huge ice storm in our small town, Carter Lake, Iowa several months ago. All the other homes have been repaired for weeks and months. Our Home Owners Association - the Shoal Pointe HOA- had contracted with American Family Insurance for insurance coverage. We are still fighting to get...

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Home car 5th wheel dont buy INSURANCE wont pay wasting your money BE PREPARED TOO FIGHT!...

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House robbed won't take care of anything person out of state you deal with took 16 months for anything to happen SUCKS didnt want to deal...

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American Family Insurance is pretty good about selling you insurance but when you need them they will try everything they can not to pay. Very loyal customer but very unhappy with American FAmily Insurance. Very UnAmerican what they do to you......

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American Family Insurance is pretty good about selling you insurance but when you need them they will try everything they can not to pay. Very loyal customer but very unhappy with American FAmily Insurance. Very UnAmerican what they do to you....

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I am a Contractor, I have been roofing for 20+ years, and in that time I have replaced thousands of roofs... That said, I want all to know that when it comes to getting your roof bought by storm damage, do not count on American Family!!! In the last year I have contacted or been contacted by...

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I am a Contractor, I have been roofing for 20+ years, and in that time I have replaced thousands of roofs... That said, I want all to know that when it comes to getting your roof bought by storm damage, do not count on American Family!!! In the last year I have contacted or been contacted by...

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After beng a loyal customer to Am.Fam for nearly 20 years we (my wife and I) recieved a letter informing us our rate was increasing. Now mind you our history with this company in almost 20 years we have had 2 auto claims and 1 home claim. Another claim supposedly but I can't figure out...

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I wish to submit a complaint about American Family Insurance and will do so on other sites besides this one. I was involved in an accident last week where I was parked parallel besides the sidewalk (in a parking space). I looked before I opened my driver’s side door and did open it but...

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american family is terrible to deal with on accidents. i was a CLEARLY not at fault driver in a wreck with an american family insured driver. i have gotten the run around from the amfam claims adjuster since and they are now at 60/40. (them accepting 60 % responsibilty) me and my insurance said...

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I was involved in an accident around mid October of 2010, after a few days I was asked to give my testimony on the accident. That was over a month, I have been unable to contact the agent assigned to my case, and have recently found out that I will not be able to until the beginning of next...

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On 03/28/2010 My 2007 Sebring was stolen and wrecked front, back and side. The appraiser came out and wrote up the paperwork figuring that there was $8950.00 and it stated a TOTAL LOSS. He then drew a line across the total loss part and then asked what shop do I want it taken to. He said it...

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Back in Feb, of 2008 my husband left me without a word one except to say I had till the end of April 08 to get out. No money, no job.. I couldn't pay my credit cards off . Believe me I tried.
After he left, I asked my Amfam agent to lower my renters and car insurance as low as he...

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I wish to submit a complaint about American Family Insurance and will do so on other sites besides this one. I was involved in an accident last week where I was parked parallel besides the sidewalk (in a parking space). I looked before I opened my drivers side door and did open it but not fully...

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I got a letter in the mail today American Family is canceling my homeowners insurance in January of 09. I am quite frankly stunned. I signed up with A.G. last year after having homeowners with another company for several years and no problems. At their urging since I had auto insurance through...

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October 2007, car was totaled in accident. Took 6 weeks of phone tag to clear up the claim, but it got done due to some hard work from our agent. Our agent took the info on the new car, and updated the records and ordered new cards so plates and registration could be transferred.

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October 2007, car was totaled in accident. Took 6 weeks of phone tag to clear up the claim, but it got done due to some hard work from our agent. Our agent took the info on the new car, and updated the records and ordered new cards so plates and registration could be transferred.

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I would like to file a complaint against American Family Insurance and their practice of using Credit Based Insurance rate increases. I have been a loyal customer for over 10 years and I've only had a hail damage claim, no accidents, and no tickets or other violations. I do not have gaps...

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I was involved in an auto accident with a driver insured by American Family Insurance. At the time I lived in a state that does not have mandatory insurance laws. Though I did have insurance for some time, I was forced to drop it for financial reasons. The accident took place just over the...

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American Family Insurance
6000 American Parkway
Madison, WI 53783-0001
(608) 249-2111

American Family Insurance is the worst company I have ever dealt with. Not only are they uncooperative they are uncaring. These people are robots and don't know how...