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This was the most miserable experience me, my husband, and sister has ever had. First of all AA did not inform us that the connecter flight was half the size of a normal flight or the one we got off of. My husband who Is 6'3,360lbs was miserable; and my sister who is 5'9 420lbs could...

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I am the fiance' of an employee of American Airlines. She has had an illness for the past year that has left her anorexic and under 90 lbs. American expects their employees to never become ill, but where she has to work the building is totally consumed with mold which has caused several...

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I was traveling miami - mexico last saturday may 31th in the fly 2115, by 5pm my family and I were getting the boarding pass at the front desk of american airlines, an a lady named LIETY supervisor operation Portuguese or something like that (it was difficult to see the name because she did´n...

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I have submitted the next complaint to American Airlines and received a ridiculous compensation of $75... pls read below what I went through and tell me if you agree I should be getting more back...

On June 19th, I and my 3 kids (8.5 & 6 years old and 11 month old baby) flew...

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As an American Airlines (AA) frequent flyer of 100K miles, I have to say AA just isn't what it used to be when it comes to customer relations, and they won't be getting another 100K miles out of my family.

While shopping on their Website for flights, I tried to select...

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In June 21th, the AA flight from Houston to Miami was cancelled because the plane failed (no maintenance was made to it), so the conection in Miami to go to Bogota was losted. After 14 hours waiting in Houston Airport, the flight went out to Miami then AA offered another flight in other company...

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I have flown about 3 round trip flights recently on american airlines and each flight each way i have been pulled to the side and searched, going and coming. I ask why, and they say that it is not them its the airline that wants me searched. So i called the airline and i was told that the airline...

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American Airlines was awful to me. They lost my luggage on a flight from Shanghai to Chicago ( or delayed as they like to call it). They offered absolutely no accommodations to me. Although they found the bags the next day they sent them to the wrong address, my parents address rather than mine!...

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American Airlines lost my luggage and after 3 days they didn't want to send it to my hotel. I have a full description of the how it all went down here http://www.travelingbad.com/...

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A year has passed since the horrible inhumane incident that happened on March 19th and 20th of 2006, and I still feel the numbness from the discriminating remarks from 2 agents (by the name of Carver and supervisor Smythe)towards my disabled child, I still feel it as a slap in face and worse...