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Account Control Technology Complaints & Reviews

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Account Control Technology - My tax return

Posted: 2014-03-20 by    Theresa Fagan (Soliz)
Complaint Rating:  0 % with 0 votes
I have never been more furious in my entire life. Due to hardships I've endured since 2008 and am still enduring, yes I did get behind on my school loan. When A. C. T. contacted me to get me back on track, I was more than willing to make arrangements with them. My payments have been coming out of my bank account without any issues. At the time, I asked about garnishments, I specifically said, "So what you're telling me is that my IRS refund and my wages will not be touched." Their answer was, "That is correct." Or words to that affect. Our conversations were even recorded....
Complaint comments Comments Complaint country United States Complaint category Collections Agencies

Account Control Technology - Stalking and harassing me

Posted: 2014-03-15 by    kina66666
Complaint Rating:  0 % with 0 votes
I have never heard of this place until they started contacting my place of work 5 times a day. They belittled me and asked for a manager. I couldnt figure out how they could possibly have my number or knew where i worked until I saw they were on linkedin. My profile is public so I know they googled the company and got the number.

They threatened me for days until I finally called them back. Said my loan was at 18, 900 when I only took out about $3, 000 loan. The monthly payments went from $201 to $5 in seconds. They are nothing but a scam....
Complaint comments Comments Complaint country United States Complaint category Loans

Account Control Technology - Helpful Advice

Posted: 2012-09-25 by    FCSIII
Complaint Rating:  0 % with 0 votes
To learn about your rights under the Fair Debt Collection Practices Act, check out www.stopcollector.com. Though they offer legal services, too, the site is mainly informative and a MUST READ for all. Be sure to copy the "legal" letters, as well!...
Complaint comments Comments Complaint country United States Complaint category Collections Agencies

Account Control Technology - Attempt to settle defaulted student loans

Posted: 2012-02-09 by    T Sanes
Complaint Rating:  100 % with 4 votes
These people are...ridiculous. In late October of 2011 I contacted ACT. I was aware that my student loans were in default and I was hoping to arrange a payment plan to get them out of default. The first man I spoke to started the conversation with, "well, if you pay the entire loan right now with a check or credit card it will come immediately out of default." He seemed offended when I told him that it wasn't feasible. After talking down to me for a few minutes he transferred me to a 'Lee'. This man takes the cake as far as disrespectful goes. His only option to me was a...
Complaint comments Comments Complaint country United States Complaint category Collections Agencies

Account Control Technology - Florida - Harrassing phone call

Posted: 2011-01-25 by    Femaleflorida
Complaint Rating:  50 % with 2 votes
This account control technology can be sued for harrassment. There are lawyers now that offers free consultation. A representatibe from this company just call anybody that knows me and badically its not hard to google their company and for everyone to know my business not only that they call my job and even before i could tell the lady that she is not on a personal line and my co-workers can hear her she just rant on all my information causing me embarrassment and now amxiety everyrime i have to go to work not onlu that when i asked gor their infotmation she would not give me the supervisor name...
Complaint comments Comments Complaint country United States, Florida Complaint category Business & Finances

Account Control Technology - Texas - Nondisclosure of information

Posted: 2011-01-08 by    QueenDonee
Complaint Rating:  100 % with 2 votes
I contacted TG, the holder of my student loan, in late December of 2010. My intentions were to inquire about any options available for me to begin repayment of my student loans. The automated system referred me to Account Control Technology. I contacted ACT the came day with those same intentions. A was given the option to pay a rediculously high monthly amount, which i could not afford. I informed the representative that I called them because I am willing and ready to begin repayment. I asked for other options and I was transfered to another department. The next representative I spoke with was...
Complaint comments Comments Complaint country United States, Texas Complaint category Collections Agencies

Account Control Technology - Florida - A NUISANCE TO MY FAMILY

Posted:    tired of treatment
Complaint Rating:  0 % with 0 votes
These so called professionals called my daughter, living in another city, to get information about me. They somehow got her cell number, and called her at work. She could get fired if they find out where she works, and call the bank's number. I am disabled, and do not have a job. I have been paying my student loan monthly out of my disability check, so they better not try to garnish my bank account. Possibly these student loan companies who are selling our accounts to ACT should be made aware of the horrible treatment we are receiving....
Complaint comments Comments Complaint country United States, Florida Complaint category Collections Agencies

Account Control Technology - California - Overpaid Wage Garnishment

Posted:    dove_93@hotmail.com
Complaint Rating:  0 % with 0 votes
For the past year, I have had my wages garnished for over 200 dollars every paycheck to pay off a student loan that went into default. Last week, I received a letter from NSLP that my loan was paid as of 7/15/10. I excitedly called my HR rep to make sure this was true, and she said it was. NSLP promptly sent a letter to my place of employment saying I was free and clear. I then went back to look at my paystubs from the past month and a half and started added up the extra money that was taken out of my check-every two weeks even since the loan was paid, I was being charged that same 200 dollars....
Complaint comments Comments Complaint country United States, California Complaint category Collections Agencies

Account Control Technology - Texas, San Angelo - Employee Complaint

Posted:    Sondra Reeves
Complaint Rating:  50 % with 4 votes
I was employed with ACT. I personally did not like the job. I quit. When payday rolled around, I tried to get my check and the head of HR dept. in San Angelo, TX explained to me that because I quit my check was mailed to me from the Corp. Office in CA on a specific date. I waited and never received my check. I called her back and she told me the same thing and that because it was coming from CA it may take longer. I got the phone number of the person in CA that supposedly mailed my check from her, and gave them a call. This person spoke with me and didnt know anything about it. She told me she never...
Complaint comments Comments Complaint country United States, Texas, San Angelo Complaint category Other

Account Control Technology - Making it impossible to pay

Posted:    daveinphilly
Complaint Rating:  100 % with 5 votes
Im a few years out of college and one of my loans went into default. I called up the original lender, which referred me to the state loan people, which referred me to ACT.

When I called them up explaining that I would like to arrange a payment plan, they said my account was under "refusal to pay" and that I needed to pay the full amount or at least half of the $5, 500 debt. This was impossible for me. I explained to them that I wanted to pay the debt, and that if I can start an arrangement with them, I would be able to join the Air Force, get a guaranteed income, and pay...
Complaint comments Comments Complaint country United States Complaint category Collections Agencies

Account Control Technology - wage garnishment threats

Posted:    jason moore
Complaint Rating:  70 % with 27 votes
to people with student loans in default: If account control technology informs you that your account is going to be part of a major audit and you will definitely be headed toward administrative wage garnishment at a SPECIFIC DATE (most likely a week or so after you call) CALL YOUR GUARANTOR, ACT does not REPORT ON YOUR CREDIT, your GUARANTOR DOES, find out how to contact them and talk to someone from the collections department. ACT will tell you to borrow money from friends and family, they will tell you to pawn something, they will tell you to get a payday loan.

IF YOU TALK TO SOMEONE...
Complaint comments Comments Complaint country United States Complaint category Unsolicited Phone Calls

Account Control Technology - California, Bakersfield - harassment

Posted:    Frustrated citizen
Complaint Rating:  100 % with 5 votes
This company continues to call my phone number trying to track down a person, I have never known. I placed 3 calls to their office, and each time a different person tells me they are removing the number from the list "right now", however this sham of a company continues to repeatedly call my number. Again, I have never met or come in contact with the person they are trying to reach....
Complaint comments Comments Complaint country United States, California, Bakersfield Complaint category Other

Account Control Technology - California, Canoga Park - Breach of Written agreement

Posted:    sthompson505
Complaint Rating:  83 % with 6 votes
ACT stated in the initial paperwork that individuals may not be in a position to pay the

full account balance in a single payment. They claimed to be committed to providing

assistance in determining the best resolution to my obligations. ACT claimed that their

staff was trained to discuss all available options for repayment of my debt. However, I

was only given one option. They were to automatically deduct $140 dollars out of my

checking account each month or they would garnish my wages in the same amount. At no point...
Complaint comments Comments Complaint country United States, California, Canoga Park Complaint category Collections Agencies

Account Control Technology - California - Taking money out of account

Posted:    Nichole Mitchell
Complaint Rating:  71 % with 7 votes
They took money out of my account when they had ample time to stop the payment. They initially said they would reimburse me for fees but they never did. They kept coming up with reasons as to why the mistake was not their fault even though two people confessed to the mistake when it originally happened. They are the rudest, most unprofessional group of women and I would NEVER EVER do business with them. I hope they never get another contract and I am sooooo glad that my fiance's account was forwarded to another company. They are so professional and diligent. It is amazing to me how Account...
Complaint comments Comments Complaint country United States, California Complaint category Collections Agencies

Account Control Technology - California, Canoga Park - Terrible experience

Posted:    Valerie
Complaint Rating:  94 % with 33 votes
This company had taken over my school loan account and had contacted me through mail. I had called them to see what was going on with my account and why was it transfered to there company when I had been making monthly payment's with the previous company. My first encounter with this company was a very rude one. The representative was very aggressive and demanding and informing me that I would need to pay off the account in full right there and then. I did inform her that was impossible and I did not have that kind of money but I would be willing to make payments, but that was not acceptable...
Complaint comments Comments Complaint country United States, California, Canoga Park Complaint category Products & Services

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