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Consumer Complaints & Reviews in Rochester, New York

RedBox - Charged for entire movie/game never rented.

Posted: 2015-11-07   Rocmuzik
Complaint Rating:  0 % with 0 votes
My bank account was zapped for the price of a movie (I never heard of) and an xbox game (don't have xbox). Redbox has absolutely no customer service, so I had to go through my bank. 1 WILL NEVER USE REDBOX AGAIN, AND ENCOURAGE ALL TO DO THE SAME!...

Tim Hortons - Customer service/food

Posted: 2015-10-17   rsnia
Complaint Rating:  0 % with 0 votes
I'm a regular customer at this location seeing that I live right up the street. Recently I went thru the drive thru as usual and this particular day the cashier was very rude. She rushed us thru our order and in the end we didnt recieve what I wanted seeing that I had to be to work myself...

Frontier Communications - Very slow repair service....Landline phone not working

Posted: 2015-10-16   BBelle
Complaint Rating:  0 % with 0 votes
Our landline phone has not been working since Wednesday morning 10-14-15. A Frontier representative just told us that if not fixed today (10-16) that it won't get fixed until Monday. We have someone terminally ill in this house and NEED that landline. At a time when people are cancelling...

Energetix - Energy Supplier EXCO Supply Service

Posted: 2015-10-03   Reviewer79007
Complaint Rating:  0 % with 0 votes
I have just become aware of the incredible scam knows and Energetix. Our local utility began many years ago to provide the option of purchasing the energy supply from separate independent companies. As I recall, this was a new New York State regulatory requirement that was supposed to save the...

Raymour & Flanigan - Stains on white dining room set

Posted: 2015-09-24   Reviewer67490
Complaint Rating:  0 % with 0 votes
Bought white and cherry dining room table and chairs. Notice cherry wood color stain on white of chairs and table. I told the driving I didn't like that he said that is how it is suppose to look and talk to my salesman. I excepted table thinking service would just switch table. They flat out...

Nickelodeon Channel - Offensive content

Posted: 2015-09-13   HATErap
Complaint Rating:  0 % with 0 votes
I have now blocked all Nickelodeon channels due to the annoying & offensive amount of RAP that has poisoned the shows & ads. It is beyond unacceptable to be glorifying the "urbanized" culture & I will have none of it. I refuse to allow my children to be poisoned by that garbage. It's too bad...

TGI Fridays - Health code violation and wrongful calling police on us

Posted: 2014-09-09   susanandsteve
Complaint Rating:  0 % with 0 votes
We were served the wrong entree. We touched the food because we checked that it was ours or not. She then said sorry and served it to the right customer. She should have thrown it out after we touched it. We asked for the manager and explained what had happened and that we dont want to eat here....

yellowpagecity.com - Whole contact info is fault

Posted: 2014-06-26   Licher
Complaint Rating:  0 % with 2 votes
Don’t follow or use the website www.yellowpagecity.com. I started to follow them and one day I wanted to contact these people, but the phone was invalid and all my emails were returned back, ‘coz the email address was fault. These people are scammers and all their info is bullshit,...

Empire Heating Air - Fake excuses and cop-outs

Posted: 2014-03-08   Purples
Complaint Rating:  0 % with 0 votes
I had the worst experience with the staff from the company Empire Heating Air. I needed the technician and the agent took my information and promised to send the specialist. I waited the whole day, but no one contacted me. I called them again, and at this time the agent was rude and impolite,...

the original homeschool stockroom - never got any of what I paid for

Posted: 2013-10-17   WATCH OUR BACK
Complaint Rating:  0 % with 0 votes
We ordered from them aug.19, 2013 and they took the money within 24hrs. from our account but after a month trying to call to get an update on when to exspect books, know one would answer the phone- so left detailed message with know one returning calls-then sent detailed emails with the same...

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