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Airlines Complaints

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ExploreTrip / exploretrip

james4U on Aug 23, 2016
Exploretrip are having very good refund policy when I was in need to cancel my trip because of my personal problem they helped me to cancel the total trip and refunded my money back within the time they promised to give.I was very much impressed with one of the representative who made my work so easy.

AirAsia / Cancelled ticket due to chronic illness

04121960 on Aug 22, 2016
Waiting refund Air asia respond decency and respect I would like an email as to where my refund is for air asia tickets purchased by me fir danae florias and michael grasso Due to ill health unable to take this trip We have done and provided you with everything you had requested And yet...

Robyn Olsen / Mango payment options and overall service - what a joke!

Robyn Olsen on Aug 21, 2016
I made a booking for myself and my partner to fly from Durban to O.R. Tambo this coming Monday (22 August) I paid for the flights using the FNB Cell Pay Point. On not having received any booking confirmation I phoned the Mango call centre and they informed me that the payment had not yet...

Etihad Airways / Baggage delay

Yogidhanush on Aug 20, 2016
One month baggage delay. After 1000 mails to Etihad i received the baggage. In between two times i went airport because of their wrong commitment. Now am raising compensation and no body in Etihad is giving any reply to my mails and not receiving the calls. I have all the mails, document...

Philippine Airlines / refund of the terminal fee for ofw

maria natividad on Aug 20, 2016
The incident happened yesterday August 19, 2016. I came from bacolod city, my flight schedule was 3:15pm and it was delayed for 5 hours. Then the flight was change to almost 8pm and i have a connecting flight from manila to dubai at 9:15pm. We arrived at manila around 9:30pm because of the...

Flyacel Career Academy / Placement services

Abdul16 on Aug 19, 2016
Flyacel Career AcademyFlyacel Career Academy is big fraud company . Priyanka Roy is Bug cheater. She opened two or three branches in Kolkata and promising candidates providing jobs in Aviation. I did Rs 7000.00 but after the baseless training they asked me to deposite 55000.00 for again job. I heared many of my...

British Airways / Discouraging the use of award travel

Banni on Aug 18, 2016
I tried several times using my earned BA miles (37576). When I tried to go to London, they said I have to pay an extra $ 700 as London airport tax !!! So I tried use my miles on partner airlines to travel domestic in U.S. Wherever and whenever I want to go, the seats won't be...

Allegiant Air / Be aware of Allegiant Air

Jnng on Aug 18, 2016
I first posted this yesterday on two other sites and since then my dreams have stopped, perhaps my purpose was served. I am writing this to caution people from taking Allegiant Air NOT to warn people NOT to take it. I had a dream 3 nights in a row that a plane with Allegiant crashed. I am not a...

Joyce / United Airlines

122Blackhawk on Aug 18, 2016
Welcome to the new Spirit Airlines. I have flown United for year but this is the last time. Boarded a flight from Porto Rico to Chicago. Yes 737 with added seats to make it more tight then ever. Sat next to a lady with a 2 year old who refused to be belted for take off. To be fair there...

Air India / Poor Quality Control with possessions and customer assistance.

Nick1707 on Aug 17, 2016
Dear Air India, As I have been kind enough to contact your chief vigilance officer and the company through private social media, I have been disappointed and yet unsurprised by your lack of response to my complaint. As a result, I have been forced to display my complaint publicly in the hope...

Philippine Airlines / Customer Support

Leilani Maningo on Aug 17, 2016
Customer support for Philippine airlines sucks. I thought I was just hearing these from my friends and encounters. But experiencing this myself only proves that they live up to what others expectations that customer support for Philippines airlines is worse than ever. I made an error in...

King family & friends (group # 7395980) / Missed Cruise ship due to delayed flights, wanting to know if rescheduling is possible.

preacherking on Aug 17, 2016
Hello my name is pastor Gene King I'm the coordinator for the entire group of 32 passengers that had planned to sail on the carnival conquest leaving Ft. Lauderdale Fl. August 8-13 but due to Delta Airline communication system going down delaying all flights we were unable to reach our...

Air India / Minor's ffp membership activation

Durga1 on Aug 17, 2016
Hi, I had registered my family with the FFP. My husband and myself were successfully able to activate our accounts. But for my sons aged 8 and 3, I am facing a tough time with Air India FF membership programme. I'd started the registration work for my family a month ago, when I wa...

Volaris / Airplane

esmeralda c on Aug 16, 2016
Everything was fine until were I had to weight my luggage there was a rude lady it looked like she was in charge of the staff she looked old her name is Esperanza Cruz. The way she talked was impolite. My mother was extremely mad. I am a tourist trying to making everything easy going with...

Ukraine International Airlines / Cancelled flight with no refund

NGolba on Aug 16, 2016
I have bought a flight ticket from Edreams website for a flight from Tehran to Kiev and Kiev to Milan. The Ukrain International Airlines cancelled the flight 2 days before departure (29 July 2016) and upon my phone call on the same day, the Ukraine International airlines did not have any...

Cayman Airways / Lack of compassion

Deb Wiles on Aug 15, 2016
On Aug. 13, I was supposed to fly from Cayman Brac to Grand Cayman on Cayman Airways. Not only was the plane we were supposed to be on was broken, but the plane before ours was also broken. That left hundreds of people unable to make connecting flights in Grand Cayman. We were told that...

Air India / AI 047 delay

Robin Kurian on Aug 15, 2016
Air IndiaAir India- Delayed Flight AI 047-passenger sufferings I Robins Kurian, went to Kochi Airport (Kochi International) on August 4, 2016 (Thursday) to board Delhi bound Air India Limited AI 047 flight. My co-passengers were my wife, Sonia Jose and my 4 year old son Antonio Robins. Our final...

Aeroplan / Rewards Program

Kurtis Simpson on Aug 15, 2016
Aeroplan has unilaterally invalidated more than 40000 reward miles because they don't recognize my using listed partners on their website (one company, Direct Energy has been bought by Enercare). I have received no warning of this and simply had rewards cancelled after spending thousands of dollars to accrue them.

Emirates Airline / Flight cancelled at last minute and Business Class upgrade not honoured

Robinb719 on Aug 15, 2016
On 24th June 2016 flight EK834 from Bahrain to Dubai was cancelled at the very last minute. The next available flight was some 4 hours later and would mean that I would miss on-going connections from Dubai to London Gatwick and then from Gatwick to Malaga. Firstly I was most grateful for...

Malaysia Airlines / Service

caili on Aug 14, 2016
I live in UK over 17 years..I always took malaysa airline to go back to Malaysia . .Last month I was spent nearly 4000 pounds ..my flight was on 18th of July from Heathrow to kuala lumpur, which is MH004. That was such nightmare, air hostess gave us a terrible service, they had such a poor...
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