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AirAsia / PNR - MFWIKJ - Did not get food On board

Raj Kr on 2016-06-26
I had booked a Travel from Delhi Bangalore on 9th June and I have made payment for the On-board food online for 2 passengers on 7th June but when I was on-board I was informed that only one meal will be server as that is the update they have. When I spoke to the Customer service they gave...

Malaysia Airlines / online booking and check in

Sam Hooi on 2016-06-26
Booking Ref: K35CW TO WHOM IT MAY CONCERN We wish to lodge our request for a full refund of the Booking Reference Number K35CW. We booked online on 21 June 2016 for return airfare from Melbourne to KL on 23 June 2016 returning on 28 June 2016 because we just received distressing news of my...

E-Dreams / Not informed flight tickets cancelled

Lisa MJ on 2016-06-26
I booked 4 flights on 28 May through E-dreams for 4 members of my family to travel on return direct flights from New Delhi to Rome with Air China departing on 26 July at a cost of £1597.71. My reference number was 67JNHN. I was issued with 4 e-tickets (and can provide the references if required...

EasyJet / Missing luggage

Helen birchall on 2016-06-25
My daughter flew to paphos last SUNDAY and still has no luggage. It was reported in paphos. Gatwick have the case, or they did, they've lost it again.after four days of phone calls I have just been told that it may or may not be in paphos. They don't know! What a bloody nightmare and now...

Air India / cabin crew services on middle east sectors

hjeet on 2016-06-24
I have travelled on ai 983 on 23/6. flight service by crew was below standard in the eye of frequnt traveler like me. They are unfreindly consider that only labourers travel on middle east sector flights and treat all including executives as labourers. Their communication skills are not...

DHL / No delivery

Larz98 on 2016-06-23
I posted a parcel using dhl international to karabuk, turkey early may 2016. And still has not been delivered. No one from the company ever responds to you. The email to their customer relations team does not respond at all. Not even an acknowledgement or phone call. Its been weeks and i...

Alitalia / Website errors

Promano on 2016-06-23
On 22nd July I went to book two return flights LHR to Rome for 13th and 17th July. The site rejected my card and when I logged back in 2 minutes later I could not retrieve my booking and the price was £100 more. I then booked the more expensive flights and this time my name was auto...

Allegiant Air / Airline Service

BiancaO on 2016-06-21
Allegiant air has provided the worse service I have ever experienced on an airline. They have cancelled my flight twice in one day. They did not provide any early notification in time to book with another airline. They cancelled all flights the next day & left me stuck at the airport. The...

Gulf Air & Opodo / No refund for a cancelled flight TICKET NUMBER: 0729675597397

RichardMK on 2016-06-21
On 12th September 2015 I booked a flight from Abu Dhabi to Dammam on Gulf Air, via Opodo. I cancelled within an hour (which required a telephone call to Opodo) as I found a more direct alternative. Since then I have not received the refund. Opodo (many calls all at premium rate since they...

Aeromexico / Baggage claim

JoHerrera123 on 2016-06-20
When I arrived from Mexico City to Cd. Juarez to pick up my luggage. I could not find my luggage, No signs or directions from any person to tell me where I could pick up my luggage. I asked the Aero Mexico employee politely Osvaldo Serrano where I could find my luggage and he told me to...

FlightHub / Surprise $60 Fee

Heather3254 on 2016-06-18
Checked carefully before booking flight, no small print, nothing to suggest my credit card would be charged an unauthorized fee of $60. Tried calling number, but was taken through a voicemail jungle. Judging by the negative feedback online with FlightHub, I can see now I have been duked...

Air India / Checkin baggage damage

Dhanunjaya Goud on 2016-06-18
Dear Sir/Madam, I Dhanunjaya Goud travelled by AI 840 from Vijayawada to Hyderabad today (18th June 2016 at 17:45). After collecting my baggage at Hyderabad, I have noticed that without lock. I was really surprised and disappointed about that costliest lock lost. I approached to Air India...

Jetstar / Delay

Angry douche on 2016-06-18
This flight delay shit and my mom paid for it and gain nothing in the end and we gtta go through so much shit just to get home so its like paying for nothing this sucks and btw this jetstar airline delayed like 4 times for us WTF!

Mango Airlines (FlyMango) / Flight delays

CarlaJoy on 2016-06-17
I am currently sitting at OR Thambo waiting for a mango flight (JE161) which was supposed to leave at 7pm. I have been seen 3 different departure times via SMS, each of which differ from the departure time displayed on the board at the boarding gate. I have phoned mango twice for clarity...

Allegiant Air / Extremely poor airline service

LauraGolden on 2016-06-17
My daughter experienced the worst flight of her life on your airline this past week. She was flying out of Tulsa to PIE last Sunday, June 12th. Her flight was delayed due to "lack of crew to fly the plane" and she flew on SunCoast, arriving an hour late. On the way home (yesterday, June...

Qatar Airways / Unethical and Rude behaviour by checkin supervisors

Samer R on 2016-06-16
Hello, I was supposed to fly to Qatar (connection) at 5:30. I arrived at 4:30, No luggage, online checkin, e-gate in hand. I thought i am better off printing my boarding pass, and i gave my passport to the counter personnel (girl). She took it and took her time instead of just telling me...

Dnata Staff At Dubai Airport - Terminal / Unethical and Rude behaviour by checkin supervisors

Samer R on 2016-06-16
Hello, I was supposed to fly to Qatar (connection) at 5:30. I arrived at 4:30, No luggage, online checkin, e-gate in hand. I thought i am better off printing my boarding pass, and i gave my passport to the counter personnel (girl). Your ground staff took 40 minutes to check what is multi...

AirAsia / Poor service and useless hotline

Heather Chow on 2016-06-16
Date: 16/6/2016 HK hotline phone no. : 30135060 Please accept my frustration and disappointed about the poor service from airasia hotline, the lady's - Ms. Wan (staff no.: 5760260). I have a 2years old kid and I would like to take her with my trip from HKG to HKT Apr next year. However, I...

eDreams / Still no refund

Shanta Panchani on 2016-06-16
I booked a Vueling flight via eDreams on 02.06.16 for a flight on Sunday for 31.07.16 to Zurich for two passenger booking reference 1981924264. On 03.06.15 I received an email from Vueling to say “your flight will not be operated”. They stated that they would be refunding full amount to...

Pegasus Airlines / Delayed flight from Gatwick to Istanbul to Dalaman - Turkey

Kim Fleming on 2016-06-16
I have logged 2 complaints with this airline regarding 2 unacceptable flight changes and to get a refund of £14.00 for a seat that I booked on the 28th May 2016 for flight PC542. I had a generic reply just under 3 weeks ago. Since then I have tried to log another complaint when I returned from...
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