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Lee Olsson / Seating allocation when travelling with a baby

lolsson on Jan 17, 2017
My wife and I flew from Melbourne to London on 5th Jan. We were travelling with our 5 and a half month old baby and consequently were not able to check in online. To ensure a bassinet seat we arrived at the airport 4 hours early - well before check in had even opened. At the time of check...

AirAsia Philippines / Customer Service

Z2 711 on Jan 17, 2017
On 18 January 2017, between 0800 and 0830, we visited the AirAsia Baggage Drop Counter 13 in NAIA T4 with our online check in details. We were greeted by a very ill tempered female staff. Her facial expressions was evident of dramatic annoyance with any customer interaction. Although I found...

Malaysia Airlines / I would like to complain about cabin crew - FARAH and AZNIE ALIFF

evelyn1209 on Jan 17, 2017
Flight number: MH 775 Flight departure date/time: 16th of January 2017, 7pm Thailand local time Flight departure city: bangkok Flight destination: kuala lumpur This was the first and the worst flight experience with MAS. I intended to change my meal as I requested for fruit platter during...

Malaysia Airlines / Bag inspection at the boarding area

iAMme1006 on Jan 17, 2017
I want to make a complaint regarding the bag inspection at the boarding area here in Manila. I am still at the boarding area awaiting... I am disappointed the way the personnel did the inspection. Its such a shame to do such especially that our luggages has just passed thorough inspection...

Aeromexico / No me dejaron viajar

Flaco on Jan 17, 2017
AeromexicoYo iba a viajar de Guadalajara a new York. Y la gerencia de de ahí me dijo que yo no podía viajar porqué el documento que yo tengo me dijeron que no era válido . En ese momento compre otro vuelo en volarís. Y ahí me dijeron que yo no tenía ningún premio para viajar . Entonces lo que yo...

Singapore Airlines / Service and luggage

Kajalben Patel on Jan 17, 2017
Dear sir / mam, My name is kajal patel, I like to let you know that I am really very disappointed with my journey with singapore airlines. I traveled with my 6 months old baby on 29th dec from sydney to ahmedabad. I like to point you out some issues I had. 1). My baby was crying and...

LATAM Airlines (formerly LAN Airlines) / Case #4454958

seda35 on Jan 16, 2017
The start of the story, Due flight delay almost 16 H or more I made my complain to latam My claim basically was for my taxi +hotel room one night that became no show +business lost as I was going for meetings business trip. I made my complain all started correctly until the action part came...

Emirates Airline / Appalling service for honeymoon couple from emirates airline staff

Mia Lynn Percy on Jan 16, 2017
How the hell did you emirates get it sooooo wrong, when my booking reference is exactly the same. We were pinned next to a massive overweight man, who overflowed onto my arm, seat and leg space. He was fed unlimited alcohol which made my situation worse, because he kept rubbing himself up...

Malaysia Airlines / Flight from london to perth mh0001

Carole Jenkins on Jan 16, 2017
I am writing regarding the delayed flight mh0001. We were travelling from london connecting in kuala lumpur to perth, australia. After leaving 25 minutes late from london heathrow at 10pm we were two hours into the flight over budapest when we were told by the pilot that a loud noise wa...

Airasia / Ground staff are arrogents stupids

Vigeesh on Jan 16, 2017
Blr to cok flight I missed my flight today, boarding was done online, after checkin I reached gate at 5.50 am and gate was closed at 5.45 am and flight time is 6.05 am. Staff who were at gate was not even has a mentality to help us. We all know the bangalore airport rush, today ladie...

Airasia / Refund booking no: gi76vt

gaurav tomar on Jan 16, 2017
Dear Sir As per attached ticket, I booked a ticket direct through Air asia website, flight timings change by Air asia, that was not comfortable for me. Air Asia given me offer for full refund or flight with change timings. As per offer from Air Asia I chose the option of Full Refund on...

Malaysia Airlines / Food and service in business class

Ibtisan Ibrahim on Jan 16, 2017
I flew from Kuala Lumpur to Heathrow on business class on MH 004 on 22 December 2016 scheduled to depart at 9am. As predicted the flight was delayed to 1045 . Lunch was served 2 hours into the flight but the vegetables served with the fillet mignon was very salty! The light meal that wa...

Malaysia Airlines / Group booking service

Siou Woon on Jan 15, 2017
Hi. I have placed a request for group booking a few days and it seemed that no one is interested to reply to my request at all. I called the call center and was given a few emails which ended up being bounced back, stating it wasn't in the system. I called again and the call center gave me...

Singapore Airlines and Silk Air / Incompetent staff and hence poor service

Dan Little on Jan 15, 2017
Booking reference 6elhiq Travel date 15-16th dec 2016 Flight mi473 It is always a disappointment to try and book a singapore airlines flight and only get a silk air ticket. The service is often regrettable but on this occasion we experienced ineptness, rudeness and a total lack of care for...

Singapore Airlines / Inflight shopping.

Veenaarvind on Jan 15, 2017
I travelled along with husband Arvind Minocha in Premium Economy from Singapore to New Delhi on 2nd January 2017. Our seat numbers were 32 H and K. We asked and paid for one bottle of Royal Salute whisky and an Iris eye massager with the Sgd voucher for 200 dollars. According to the...

Malaysia Airlines. / Flight delay

Sai Pavitra on Jan 15, 2017
Me and My friends had flight from Beijing to Kualalumpur and from there to Chennai, through connectiong flight at midnight 1:30am. As usual we all went into and sat inside but it didn't start to take off. After 2 hours they have announced that due to technical problems flight is delayed...

Emirates Airline / EK385

Carmo on Jan 15, 2017
On 12/01/17, I boarded A388, to BKK, business class, sat on 8G, and was very disappointed with service: the welcome Champagne was not so good, the red wine (the stewardess covered the label) just undrinkable, and worse the salmon seemed to hail from Chile, completely tasteless. I was thought the...

Tiger Airways / Cancelled my ticket without notice and cause me a lot of trouble

Albert Wong on Jan 14, 2017
My flight should be depart on 15/1, that's today and before the day, I overnight at airport, and it's really suffer. When the next morning I went to check in, they told me that my flight has been cancelled. I was so surprised that there's no any notice. I am rushing back to my country...

Cayman Airways / Cayman airways

gq1072 on Jan 14, 2017
On friday 13, 2017 I was on flight kx793 with my wife and son from jfk. And as I always expect the flight not to be a full one. However, I was a little disappointed with the flight attendants that work the coach area. But before I even talk about them, the moment you walk on the plane, it...

Malaysia Airlines / Seat change at last minute

Sgilani on Jan 14, 2017
My wife and I flew from Kuala Lumpur to London and had pre-booked seats upstairs with extra leg room and two seats (as opposed to 3). We always do this where possible on long hauls as we need to walk around every hour and don't want to keep disturbing other passengers. At the airport we were...
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