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Airlines Complaints

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Air India - Customer service rude

Posted: 2015-07-30 by    Veeramany Sthan Sthanumurthy
Complaint Rating:  0 % with 0 votes
Relevant details for United to investigate:

1) On a Mileage Plus issued ticket, does the passenger
have a right to expect the initial carrier to check the bags to final destination?
2) Is the carrier in the right regarding asking the passenger to PROVE

Pegasus Airlines - Cancelled booking and extorted money at the airport

Posted: 2015-07-29 by    SandyLn
Complaint Rating:  100 % with 1 votes
First time dealing with this company. Booked online directly on their website and received a confirmation of the flight, etc. exactly as expected. Then, the day comes to fly and the check-in agent at the airport informs me that my booking has been cancelled! I was never informed of any issue...

Jetair - Ticketing problem

Posted: 2015-07-29 by    satish56
Complaint Rating:  0 % with 0 votes
I am a first time international traveller. I had booked for the sector New Delhi-Ho Chi Minh-New Delhi for travel on 15th July and back on 17th August 2015. This booking was made for travel by Jetair specifically because I wanted to have a direct flight. while the onward flight was direct, the...

Philippine Airline Company - Work Ethics

Posted: 2015-07-28 by    Disappointed Applicant
Complaint Rating:  0 % with 0 votes
Everyday I called the MEDICAL DEPARTMENT of Philippine Airline to update the results of my medical exams due to It was one of the requirements so that I could start as one of their Crew this week. But shockingly, everyday the "GIRL" on the phone who did not give her name and 'she'...

Cayman Airways - Terrible Customer Service

Posted: 2015-07-28 by    Katief11
Complaint Rating:  0 % with 0 votes
On Tuesday, July 21, my American Airlines flight from Miami to Grand Cayman was canceled. My flight companion and I got in touch with AA and they kindly booked us a ticket with Cayman Airways just hours later - the only other flight to Cayman that evening. We hurried to the Cayman Airways terminal...

Myairticket - Tickets not delivered

Posted: 2015-07-28 by    Arun Augustin
Complaint Rating:  0 % with 0 votes
Paid money 2 weeks back. My parents at airport and the tickets are not delivered yet. I am
In canada and i can't do anything.

Even after so many complaints, why this company is still open for business. Is india so corrupt and inneficient that such a fraud can still

Mango Airlines - Changing date of my ticket

Posted: 2015-07-28 by    Manuella Myburgh
Complaint Rating:  0 % with 0 votes
I have a flight booked from PE to JHB on the 3 August, which i payed R593 for. I need to change my flight to November. When i went online to change the ticket to the new date (7 November) the cost of the ticket is now R877, plus i would need to pay in a penalty of R300, which i am full aware...

Fly Emirates - Unacceptable services & Staff for Fly Emirates

Posted: 2015-07-27 by    Maza1
Complaint Rating:  0 % with 0 votes
Fly EmiratesDear customer Affairs Team,

I would like to explain about my flight with emirates which was very low class services and rude staff. My flight was from Doha to Manchester return same. Stope in Dubai for one night. Next flight Dubai to Manchester EK17. So in the airport the counter...

Iberia Airlines/ Airline Tickets - Cancelled ticket

Posted: 2015-07-27 by    RosaGn
Complaint Rating:  0 % with 0 votes
Iberia Airlines has horrendous customer service. If you value your money, time or sanity do not book Iberia.

In April, I purchased tickets for my daughter to travel alone to Spain as an unaccompanied minor. I purchased the tickets 4 months in advance of her trip. I called Iberia...

Malaysia Airlines - Lost baggage

Posted: 2015-07-25 by    angry flier
Complaint Rating:  0 % with 0 votes
I flew from Shanghai to Darwin on 28 June but did not receive my suitcases until 2 July - 5 days later! I had to cancel several meetings because I literally had no suitable clothes to wear. The Malaysia Airlines rep did not offer any compensation nor could she answer my questions regarding compensation....

Virgin Holidays - Flight upgrades

Posted: 2015-07-25 by    dannyexup
Complaint Rating:  0 % with 0 votes
Priced flight upgrades for up coming holiday to dubai £11000 both ways for 3 of us
When i picked my self up i said no thank you i am already in premium economy and was quoted £2000 some thing a while ago.
Priced up flights on virgin atlantic for the same flight as me and i could...

Airasia - Flight delay (5 hours)

Posted: 2015-07-25 by    dina elsayed
Complaint Rating:  0 % with 0 votes
I have booked a flight with Airasia from Bandar Seri to Manila through Kuala Lumpur (14/7/2015) and return ticket too (21/7/2015). From Bandar to Manila we had a 3 hours delay which was fine as it was a vacation so no rush. The airline got sandwiches for all passengers while waiting and that...

HotWire - Changed fight

Posted: 2015-07-24 by    John casanovas
Complaint Rating:  0 % with 0 votes
Booked a flight with Hotwire on July 2 2015 with American Airlines for 2 from NY to Chicago. Departure date was for Friday August 7, return date was for Sunday August 9. Email confirmation date had return trip August 7 with an hour stay in Chicago. Notified Hotwire which by the way runs their...

eDreams - No ticket number email

Posted: 2015-07-24 by    Genna Mumford
Complaint Rating:  100 % with 1 votes
eDreamsI have recieved this confirmation email and not the email with the actual ticket number etc.

Where is the second email?...

HotWire - Flight Insurance

Posted: 2015-07-23 by    Denise I M
Complaint Rating:  0 % with 0 votes
I booked a flight for 4 people and purchased there insurance to be able to change dates if needed, I tried changing dates with the airlines and they told me to call hotwire, after 3 hours on the phone I was told by the insurance company that I do not have insurance that they can find and told...

STANSTED AIRPORT - Passport Control

Posted: 2015-07-23 by    Maria Barton
Complaint Rating:  0 % with 0 votes
My Daughter Miss Gemini Sim was on the flight from Athens to London on Sunday 19th July, I have enclosed a photocopy of the Boarding pass for you information as to the references so that you can pinpoint the shift of the passport control staff on duty at that time.
I also enclose a photocopy...

eDreams - eDreams wrong communication

Posted: 2015-07-22 by    Richard Marcel
Complaint Rating:  0 % with 0 votes
We received a text message alert from eDreams on the day of our departure saying that our flight time had been changed from 20.00 to 18.20. We subsequently changed our plans to arrive at the airport much earlier to find out the flight was in fact delayed by an hour! Needless to say that eDreams...

Cheap Fare Guru - Bad customer service

Posted: 2015-07-22 by    Vanaja Sayala
Complaint Rating:  0 % with 0 votes
I regret that I have purchased my airline ticket thru this agency. This is my first time buy and will be the last. First of all, they don't communicate with the customer with any basic manners. They never introduce themselves and never are courteous. I needed to postpone my ticket for a...

Airasia - poor response to a request requiring document

Posted: 2015-07-21 by    Marilyn Virag
Complaint Rating:  0 % with 0 votes
I have twice asked Airasia to supply reasons as to why 2 flights were rescheduled. This information was required in order for me to submit insurance claims for out of pocket expenses. Each time I receive an automated response claiming that my request will be answered within 5 days. Well, it...

Qatar airways - Bookings Online and Customer Service

Posted: 2015-07-21 by    AngryOnairlines
Complaint Rating:  0 % with 0 votes
I was tring to pay online at qatarairways, i got message" we are unable to process your request at this time. " when i called Qatar airways Customer, they say they are solving try after 1 hr, same procedure after 1hr same error, after trying for 4 times like that, next day the same,...


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