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Airlines Complaints

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Fly Dubai Airlines - Charging Extra with no Service

Posted: 2015-11-29 by    Reviewer56220
Complaint Rating:  0 % with 0 votes
Dear Sir, 7G12B6 BILAL 1 LYP - DXB 22 Nov 2015 23 Nov 2015 Completed this is My booking detail Reason for writing this e mail to FlyDubai is that I have travelled through FlyDubai Flight FZ 324 on 23Nov2015 and Seq No 0075 and Paid 2, 910/- PKR equivalent to 100/- Dhs for Extra Leg Room and...

British Airways - flight charges

Posted: 2015-11-28 by    Reviewer74835
Complaint Rating:  0 % with 0 votes
In September 2015 I purchased flights that would take me from Washington DC to Manchester England. First was a flight from D.C. to London. Then a connecting flight from London to Manchester. While I was away, my plans changes and I wanted to skip the flight back from Manchester to London and...

Harrisburg International Airport Pennsylvania - Unclaimed parcel

Posted: 2015-11-28 by    Reviewer88286
Complaint Rating:  0 % with 0 votes
This is most definitely a scam an will do anything in my power to help fight it. At this point I can just add the mail received. I stay in South Africa very far from my doorstep. Interim Assistance General Manager, (Operations, Maintenance, Transportation) Harrisburg International Airport Pennsylvania...

Air France - Bad customer service

Posted: 2015-11-27 by    Reviewer16205
Complaint Rating:  0 % with 0 votes
I had a reservation for months to go on a Best of Europe Tour from New York.The tour was paid for. I got vaccinations and visas and other necessary things. I had never been to Europe. This was a college graduation trip tour. I checked in and waited a long time. At one point there was an announcement...

Silk Air / Singapore Airlines - Return of items left behind on flight

Posted: 2015-11-27 by    Reviewer18146
Complaint Rating:  0 % with 0 votes
I flew Silk Air on flight MI 327 from KL to Singapore on Nov 26, 2015 (Seat 14E). Unfortunately, I left my pair of spectacles (and their case) in the seat pocket in front of me. I called up Silk Air to follow up on this and after many attempts at getting through an agent, left a voicemail. Silk...

WestJet - Claim that they transport pets purchased on line.

Posted: 2015-11-26 by    Reviewer22729
Complaint Rating:  0 % with 0 votes
I supposedly purchased a Pomeranian puppy from a perso named Alicia Cartwright. the puppy was supposed to be flown o my state via west jet pet transport. Well I get emails from this Alicia and west jet pets that the puppy would be there the next morning. needless to say it couldn't arrive...

Silkair (Singapore Airlines) - Poor service when it comes to refunds

Posted: 2015-11-24 by    Sabbie84
Complaint Rating:  0 % with 0 votes
Silkair changed my travel dates so end up i cant travel. Requested for a refund near end July 2015. 4 months now, and i still have not received my refund. When i call they refuse to help saying i need to check with the travel agent (website CheapTickets.com) where i purchased the flights. 2...

Tiger Airways - Dont allow us to board the plane and cause us pay extra sgd370++

Posted: 2015-11-23 by    RachelKmc
Complaint Rating:  0 % with 0 votes
Hi there, I would like to JOIN and make a complain. 1st issue: We were being off load by TR2457 11:45am flight's captain. I am already at the gate waiting for my friends. The captain waited for 7 Malays to entered the plane and off load 3 of us Chinese immediately? Its so disappointed and...

AirAsia - Problem unsolved after complaining several times

Posted: 2015-11-23 by    Agnes_wxl
Complaint Rating:  0 % with 0 votes
I booked air tickets in April and found my pregnancy a month later. So, I email AirAsia staff in June 2015 regarding flight cancellation. However, they took a month to reply. After sending the required documents to clarify my pregnancy, they did not reply at all. So, I went to the customer service...

Expedia - Visa Issue

Posted: 2015-11-23 by    mrtklcdgn
Complaint Rating:  0 % with 0 votes
ExpediaI bought a plane ticket from Air Canada over Expedia. My flight was going from Istanbul to Miniapolis with Toronto connection. But I wasn't let into the plane by the Air Canada's authorized personel because I didn't have Canada Visa. I missed my flight. I contacted to Expedia and they converted...

Swissair - Inflexible and Stupid Customer Service at Swiss

Posted: 2015-11-22 by    Neel Banerjee
Complaint Rating:  0 % with 0 votes
Inflexible and Stupid Customer Service at Swiss Everyone knows the ‪#‎security‬ situation in Europe and that the capital cities in ‪#‎Europe‬ like ‪#‎London‬ are not safe, especially after the recent attacks there. We also know that the situation isn't something that Swiss...

Hawaiian Airlines - Very poor service at boarding gate.

Posted: 2015-11-22 by    Araisa M.
Complaint Rating:  0 % with 0 votes
Talofa. My name is Araisa M. My mom and myself were due to fly out of Honolulu on the 20th. of Nov. 2015. from Gate 22...to Pago Pago Am. Samoa. We were in line to board. We got to the front she asked for our traveling documents. My mother is an elderly woman in a wheel chair and needs assistance...

Spirit Airlines - Unauthorized Credit Card Charge

Posted: 2015-11-22 by    Reviewer74524
Complaint Rating:  0 % with 0 votes
To Whom It May Concern,     I just received my credit card bill and it has a charge from Spirit Airlines which should not be on there.     It is listed as: Transaction date- 10/17, Posting date- 10/17, Purchases & Adjustment- Spirit Airlines Onboar Irving TX, Reference #- 0597 and Account...

Frontier Airlines - The entire customer experience has changed

Posted: 2015-11-22 by    Reviewer47504
Complaint Rating:  0 % with 0 votes
Frontier Airlines used to be the seamless and most dependable airline to fly. WARNING: This airline no longer is functionable and has lost its integrity. Once you purchase your ticket, you must expect the following: incredible delays: your incoming plane for your flight will not arrive as expected....

FlightHub - Account deleted, but still receiving email notifications

Posted: 2015-11-22 by    Reviewer83481
Complaint Rating:  0 % with 0 votes
Although I have deleted my customer account for FlightHub two months ago, I am still receiving messages once or twice a week. This is really annoying! When I try to unsubscribe from these notifications by clicking on the "Unsubscribe" button, I am relayed to a page saying that "Il...

Etihad Airways - Refund of cancelled ticket

Posted: 2015-11-22 by    shriya dixit
Complaint Rating:  0 % with 0 votes
My name is Ritika Singh, I booked a outbound ticket ON 31 JULY 2012 from TORANTO to NEW DELHI(BOOKING REFERENCE NUMBER-8N2WHO) with one connection, for thursday 9 AUGUST 2012, in coral economy class, The details of the flight are given below: DETAILED OUTWARD FLIGHT INFORMATION STEPS DEPART...

Air Asia - Poor Transportation between gate and airplane.

Posted: 2015-11-21 by    Reviewer43186
Complaint Rating:  0 % with 0 votes
On November 21, 2015, from flight # QZ 266 from Jakarta to Singapore. We were transported in a Air Asia Bus to the airplane, around 13:50 hrs, when we got close to the airplane we have to wait inside the bus for more than 10 m with all door close and very little air accondicionate, the bus was...

Emirates Airlines - Damaged Baggage

Posted: 2015-11-21 by    Stephanie Tyra Williams
Complaint Rating:  0 % with 0 votes
Emirates AirlinesTried to send this email it was returned... address incorrect. Sent Items > Message Detail Subject: COMPLAINT From: (Add as Preferred Sender) Date: Sat, Nov 21, 2015 7:33 pm To: customersaffairsny@emirates.com Hello, My baggage was damaged the wheel was torn completely off. I went to the Emirates...

Ctrip.com - Selected one flight, booking came back for another...

Posted: 2015-11-21 by    Reviewer14613
Complaint Rating:  0 % with 0 votes
I selected a flight online last night (November 21) for a flight leaving this afternoon (November 22), but after the payment went through for processing, I realized that the booking was for a later flight on the same day. I called Ctrip immediately to stop the processing and they called back...

Oman Air - Crew and service

Posted: 2015-11-21 by    rashid888
Complaint Rating:  100 % with 1 votes
oman air is the worst airline in the world . i have travelled by many airlines but never got such a pathetic service and worst crew. this incident happened with me on 30.10.2015 flight no WY 143 from muscat to milan, 1st of all pathetic service they did not gave me meal 1st because i was sleeping,...

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