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Airlines Complaints

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KLM Airlines + Air France Airlines - Refund

Posted: 2014-07-31 by    KLM scam
Complaint Rating:  0 % with 0 votes
I contacted KLM website since I wanted of getting a refund and not using a returning flight. I CLEARED state that on one of my emails to KLM customer service. In any of the messages sent by KLM I was informed of the regulations above prior to requesting my refund. KLM customer service replied...
Complaint comments Comments Complaint country Germany Complaint category Airlines

American Airlines - Discrimination

Posted: 2014-07-31 by    Eri506
Complaint Rating:  0 % with 0 votes
I 'd like to tell you what happened to me today while flying with American Airlines. I'm a missionary in Mexico and once a year my family flies me and my 2 sons in to Dallas so that my parents can spend time with their grandchildren. I have a 3 1/2 year old and a 18months infant. When...
Complaint comments Comments Complaint country United States Complaint category Airlines

SAA Voyager - Charging too much for taxes

Posted: 2014-07-30 by    Louw101
Complaint Rating:  0 % with 0 votes
I want to use my Voyager miles to fly to Barcelona in March next year. Voyager got me a flight with Lufthansa using 60 000 miles, 120 000 for my and my wife. The taxes amounts to R8 027 per person, R16 054 for both of us.

Then I went on Lufthansa's web site last night and...
Complaint comments Comments Complaint country South Africa Complaint category Airlines

Airasia - Airline cancelled your confirmed ticket and there's nothing we can do about it.

Posted: 2014-07-30 by    Airasia sucks
Complaint Rating:  0 % with 0 votes
Received an email and text message from AirAsia that my flight have been cancelled due to commercial reason just 2 weeks before my departure. They have moved me and my family to the next day with totally different timing! I went to the counter and asked what is the reason for the cancellation....
Complaint comments Comments Complaint country Malaysia Complaint category Airlines

Spirit Airlines $9 club membership - unauthorized automatic renewal

Posted: 2014-07-28 by    Spirit sucks
Complaint Rating:  0 % with 0 votes
I have been billed $59.95 for a Spirit membership that is unauthorized on my account. I never agreed to an annual automatically renewed membership with Spirit Airlines. My first, and last trip on the airlines was over a year ago and was the worse experience in my lifetime. I wrote a letter to...
Complaint comments Comments Complaint country United States Complaint category Airlines

Air Asia - Booking system error

Posted: 2014-07-28 by    Disatisfied Customer_123
Complaint Rating:  0 % with 0 votes
To Whom It May Concern,


I am writing to you to express my dissatisfaction with your company's service. We booked for a round trip ticket from Manila to Puerto Princesa last July 15, 2014 with a Departure time of 7:25 AM to 8:50 AM on August 16 and a return of 8:35...
Complaint comments Comments Complaint country Philippines Complaint category Airlines

Lionair - No refund and bad services

Posted: 2014-07-27 by    Naleco
Complaint Rating:  0 % with 0 votes
I booked the flight through the company Lionair. After 2 hours I called them and cancelled one of the flights. I checked the info, and it turned out that they cancelled wrong flight. They also didn’t refund and when I tried to reach them, all agents were unavailable. Some crap. The worst...
Complaint comments Comments Complaint country United States Complaint category Airlines

Indigo Airlines - Hand baggage complaint

Posted: 2014-07-26 by    A.K.GOEL
Complaint Rating:  0 % with 0 votes
My daughter travelled Delhi-Chennai as per details below:
Flight no. : 6E-281, INDIGO AIRLINES
Sector : Delhi-Chennai
Date of travel : 13.07.2014
PNR No. : A4CSXC
E-Ticket no. : A4CSXC
She was carrying one no. hand baggage weighing 6 kg plus one laptop...
Complaint comments Comments Complaint country India Complaint category Airlines

Lufthansa - Disgraceful and incompetent attitude of Lufthansa !

Posted: 2014-07-26 by    Zeinab El Khashab
Complaint Rating:  0 % with 0 votes
I WILL NEVR TAKE LUFT HANSA EVER AGAIN
THIS IS BEYOND BEING UNPUNCTUAL OR DISORGANIZE IT IS ABOUT PUR SIMPLE CODES OF ETHICS AND HUMAN RIGHTS
On 25 of July I was supposed to fly to San Fransisco from cairo . the route taken by Lufthansa was Cairo Munchen Munchen San franscisco...
Complaint comments Comments Complaint country Egypt Complaint category Airlines

SVG Media (Manish Vij) - Refund amount

Posted: 2014-07-25 by    shyam Verma
Complaint Rating:  0 % with 0 votes
Hello,

I contact with you on behalf of Mr. Manish Vij.

I booked a ticket for Mr. Manish Vij & Mrs Tina Vij on 18th July Alaska Airways between Seattle and Las Vegas through BravoFly.com

Flight Details: AS-0578 Seattle WA To Las Vagas NV McCarrn...
Complaint comments Comments Complaint country United States Complaint category Airlines

Air Asia - Booked air + hotel on site but have different dates

Posted: 2014-07-23 by    surviving
Complaint Rating:  0 % with 0 votes
I clicked flight and hotel on Air Asia's web site. Picked flight and hotel from Manila to Kota Kinabalu Malaysia for the 19th thru 21st of Aug. Received my confirmation saying nothing left to do. I was checking the airline and found my flight was for the 20th to 22nd, not a problem. Problem...
Complaint comments Comments Complaint country Philippines Complaint category Airlines

Expedia - Confirmed booking not valid

Posted: 2014-07-23 by    Pradeepg
Complaint Rating:  0 % with 0 votes
I did a booking with expedia for the AI flight to fly to London one day prior to my flight. I received the confirmation but at the time of web check in I find that the booking has not been done with AI. I called the customer helpline and they said they cant do anything and hung up on me. I called...
Complaint comments Comments Complaint country India Complaint category Airlines

Ryanair - Horrible flight and fees

Posted: 2014-07-22 by    dmgomez
Complaint Rating:  0 % with 0 votes
On March 30th 2014 we flew Ryanair our of Beauvais France (BVA) to Madrid Spain. The tickets sounded like a great deal, until we got to the airport and found out we had to pay another $140 euro for boarding passes. When we attempted to explain that we paid for internet time in the terminal,...
Complaint comments Comments Complaint country Ireland Complaint category Airlines

Air Asia Flights - Simple mistake by elderly man

Posted: 2014-07-21 by    Expensive fees to make changes
Complaint Rating:  0 % with 0 votes
My father (72yrs old) recently booked 2 flights online( to celebrate his birthday) with Air Asia to Bali . Unfortunately he made a simple mistake and got the origin and destination the wrong way around. He tried numerous times to contact Air Asia via email firstly and then by phone also.
Complaint comments Comments Complaint country Australia Complaint category Airlines

Philippine Airlines - Delayed flight

Posted: 2014-07-21 by    Benigno Saus
Complaint Rating:  0 % with 0 votes
I'm Benigno Saus and I was one of the unlucky passenger on PAL flight PR 105 from San Francisco bound to Manila. This was June 18. The flight was supposed to depart at 10:30 pm . Every body was ready for boarding and they called for all passengers on wheelchairs to board. But the flight...
Complaint comments Comments Complaint country United States Complaint category Airlines

Jet Airways - Overbooking

Posted: 2014-07-21 by    Auspicious Stars
Complaint Rating:  0 % with 0 votes
On Dec. 12th 2013 I went to Portugal for a family emergency as my grandfather suddenly died. We had not been expecting this to happen so soon and so the first flight out we took. On our way back on Dec. 17th 2013 we had an 11hr layover in Belgium and when we finally were starting to board, my...
Complaint comments Comments Complaint country Canada Complaint category Airlines

Easy Jet - Stereotyping and discrimination

Posted: 2014-07-21 by    Michaellaa
Complaint Rating:  0 % with 0 votes
Flying to Alicante from London the Romanian passport was a good enough id requirement. Coming back from Alicante I was asked to provide another id to back up my passport by the BOARDING staff and not the passport control staff.
Reason given : Romaians travel on fake ID and I need to...
Complaint comments Comments Complaint country United Arab Emirates Complaint category Airlines

Mango airline - Check In Service

Posted: 2014-07-20 by    tracy leigh
Complaint Rating:  0 % with 0 votes
On the 19th July 2014 we were due to leave OR tambo airport at 12:55pm(take off) we got to the check in counter at 12:30 after returning our rent a car. There is 2 adults and 2 kids so as a family it is easier to pack one bag with all our clothes. We went to Disney on ice as well as the dinosaurs....
Complaint comments Comments Complaint country South Africa Complaint category Airlines

Air India - WORST service for frequent flyer

Posted: 2014-07-19 by    A Roy
Complaint Rating:  0 % with 0 votes
I am Flying Returns Member (Membership No: 133445844) from April 2013. It has been almost 1.5 years and still have NOT received the membership card. I had called multiple times also and every time I am told that it will be sent soon. I have been calling and writing emails to Frequent Flyer related...
Complaint comments Comments Complaint country United States Complaint category Airlines

Booking - Change seats without asking and bad attitude

Posted: 2014-07-19 by    Mohammed Hosny
Complaint Rating:  0 % with 0 votes
To whom it may concern.

My company booked a ticket for my wife and child and an infant on 15-7-2014 then i have changed dep date to 19-7-2014 03:30 am and paid the fees, then i called customer care here in Jeddah to select seats to have a bed for my infants(as you program in smart...
Complaint comments Comments Complaint country Saudi Arabia Complaint category Airlines

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