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Airlines Complaints

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Air Asia Flights - Simple mistake by elderly man

Posted: 2014-07-21 by    Expensive fees to make changes
Complaint Rating:  0 % with 0 votes
My father (72yrs old) recently booked 2 flights online( to celebrate his birthday) with Air Asia to Bali . Unfortunately he made a simple mistake and got the origin and destination the wrong way around. He tried numerous times to contact Air Asia via email firstly and then by phone also.
Complaint comments Comments Complaint country Australia Complaint category Airlines

Mango airline - Check In Service

Posted: 2014-07-20 by    tracy leigh
Complaint Rating:  0 % with 0 votes
On the 19th July 2014 we were due to leave OR tambo airport at 12:55pm(take off) we got to the check in counter at 12:30 after returning our rent a car. There is 2 adults and 2 kids so as a family it is easier to pack one bag with all our clothes. We went to Disney on ice as well as the dinosaurs....
Complaint comments Comments Complaint country South Africa Complaint category Airlines

Air India - WORST service for frequent flyer

Posted: 2014-07-19 by    A Roy
Complaint Rating:  0 % with 0 votes
I am Flying Returns Member (Membership No: 133445844) from April 2013. It has been almost 1.5 years and still have NOT received the membership card. I had called multiple times also and every time I am told that it will be sent soon. I have been calling and writing emails to Frequent Flyer related...
Complaint comments Comments Complaint country United States Complaint category Airlines

AirIndia - Horrible experience

Posted: 2014-07-16 by    K1kumar
Complaint Rating:  0 % with 0 votes
Hi there, This is regarding our extremely bad services at AI-994, from Dubai to Bangalore (Via Goa). I had specifically booked for Vegetarian meal and much to of my surprise, myself and my son didn't get the veg meal. We were told that catering services have not delivered enough vegetarian...
Complaint comments Comments Complaint country India Complaint category Airlines

Allegiant Air - Hidden fees

Posted: 2014-07-14 by    Hai Tsun
Complaint Rating:  0 % with 0 votes
DO NOT USE ALLEGIANT AIR EVEN YOU HAVE NO CHOICE, I AM SURE YOU WILL REGRET IT IF YOU DID. I booked a Vegas package thru Allegient Air but due to family emergency, I have to cancel the trip 14 days prior to departure. I called Allegiant Air and the customer service lady said ok to cancel but...
Complaint comments Comments Complaint country Canada Complaint category Airlines

Allegiant Air - poor service, rip off

Posted: 2014-07-14 by    Todd Jacobson
Complaint Rating:  0 % with 0 votes
Thank you Allegiant Airlines for possibly the worst service we have ever experienced. Our departure time was 7:10am. We got in line at 5:40am. They were obviously understaffed. When we reached the desk we were told..."The plane is already boarded, you really should have gotten here 2 hours...
Complaint comments Comments Complaint country United States Complaint category Airlines

Airlines Ticket - Illegal credit card charges

Posted: 2014-07-11 by    InternationalTraveler
Complaint Rating:  0 % with 0 votes
I am a frequent traveler and KrisFlyer Gold member for 4 years. I recently purchased flights to the USA through Singapore Airlines.
I was charged 3 times the amount of my tickets, in 3 separate transactions, in 3 different currencies. My credit card had been put on credit hold due to...
Complaint comments Comments Complaint country Singapore Complaint category Airlines

Joseph Thekkethala - Theft of goods from luggage

Posted: 2014-07-10 by    Joseph Thekkethala
Complaint Rating:  0 % with 0 votes
Joseph ThekkethalaOn my way to India from Birmingham, Alabama, USA on May 13th 2014 booked two luggage. When I reached at Cochin (COK), India, I found all the valuable items from the luggage has gone. Walkie-Talkie, a Tablet, Video Camera, Electronic Screw Driver, After shave items, Shaving cream items etc. The...
Complaint comments Comments Complaint country United States Complaint category Airlines

Etihad Airlines - Delays and bad service

Posted: 2014-07-09 by    Mak12
Complaint Rating:  0 % with 0 votes
The flights are always late. I travelled with family from LAX to AHU and TRV and then back. The reason I booked the Etihad flight was to avoid frequent changes, and multiple flights, but I ended up doing the same. All the flights at all the airports were late every time and we had to catch multiple...
Complaint comments Comments Complaint country United States Complaint category Airlines

Lost Baggage - Eithad not returning my luggage

Posted: 2014-07-08 by    Cooler405
Complaint Rating:  0 % with 0 votes
I traveled to Abu Dhabi on 27 Jun 14 on Etihad flight 372 from which Etihad lost my luggage. My Luggage was later found on 1 Jul 14, I received a text message stating this so I called the baggae claim desk and they confirm my bag was found. At this point I had just returned back to the U.S....
Complaint comments Comments Complaint country United Arab Emirates Complaint category Airlines

SAA - Voided Amex card

Posted: 2014-07-07 by    teamsports
Complaint Rating:  0 % with 0 votes
About 3 yrs ago, I was stupid enough to book 20 odd flights on SAA, and paid with my Amex card.

This card became .. a 'hot' card, and all flights were cancelled, and any future flights bookings with the same card, are cancelled.

The card is fine .. Its...
Complaint comments Comments Complaint country South Africa Complaint category Airlines

Air Asia - Validated Refund not paid

Posted: 2014-07-06 by    Parky1
Complaint Rating:  0 % with 0 votes
Refund validated to me in April, 2014 has still not been paid into my credit card. Problem occurred at time of booking as told ' booking failed try again'. I did, but changed the times slightly and yes, I ended up with two bookings. Air asia have no customer service. Many e forms sent,...
Complaint comments Comments Complaint country Australia, Western Australia, Perth Complaint category Airlines

Indigo Airlines - I lost my purse on board in Flight

Posted: 2014-07-05 by    LALATENDU MOHAPATRA
Complaint Rating:  0 % with 0 votes
Dear Sir, I was travelling in Flight 6E 265 from Bhubaneswar to Bangalore and after I got down from the the aircraft at bangalore I found my purse missing.I did not Have much money in that but I had my PAN Card, Voter Id Card and other relevant documents in That. I would like to know If I can...
Complaint comments Comments Complaint country India Complaint category Airlines

British Airways and Heathrow Airport - Name change on ticket and baggage delay

Posted: 2014-07-03 by    rnrj75
Complaint Rating:  0 % with 0 votes
I am posting a complaint on the subject of the change of names on flight tickets, in the hope that someone will not experience the ordeal I went through last week. A few months ago I had booked a flight from Newcastle to London, then London to Seoul with British Airways on their online website....
Complaint comments Comments Complaint country United Kingdom Complaint category Airlines

Spirit Airlines - flight delayed 2 hours them moved back to original time

Posted: 2014-07-02 by    Cindy R Ft Lauderdale, FL
Complaint Rating:  0 % with 0 votes
We flew Spirit out of Las Vegas on 6/28/14. The original scheduled flight time was 11:20 pm. When we printed boarding passes that morning we were advised there was a 1 hour delay. We kept checking throughout the day to see if there would be any further delays, and later that afternoon the website...
Complaint comments Comments Complaint country United States Complaint category Airlines

TAM Airlines - Lack of space

Posted: 2014-07-02 by    CAS*976
Complaint Rating:  0 % with 0 votes
My complaint is not only about TAM airlines, it is about the tendency to squeeze more space from economy passengers. Yes it is business but I think some basics are required from the airlines-they are taking away as much as possible and giving as little as possible.

They don't...
Complaint comments Comments Complaint country United States Complaint category Airlines

British Airways - 1 week delayed baggage, no contact from BA

Posted: 2014-07-02 by    korede
Complaint Rating:  0 % with 0 votes
Traveling from Abuja, Nigeria. To Denver, Colorado USA, with stopover in London on 25th. June 2014. One of my bags was not picked up from London and I was given a form and reference number. On the site, it was updated that the bag had been picked up the next day, however till now, no bags, no...
Complaint comments Comments Complaint country United States Complaint category Airlines

eDreams - Kept waiting on phone at cost and always cut off

Posted: 2014-06-30 by    Laurence Pavey
Complaint Rating:  0 % with 0 votes
I booked (with difficulty) through edreams a flight from Heathrow to Larnaca going out with Cyprus airlines and coming back via British airways to Heathrow. Unfortunately Cyprus airlines then decided not to fly from Heathrow and changed me to Stanstead which was difficult as I had made arrangements...
Complaint comments Comments Complaint country United Kingdom Complaint category Airlines

Indigo Airlines - missing bag

Posted: 2014-06-29 by    Karni Kalra
Complaint Rating:  0 % with 0 votes
Indigo AirlinesDear sir/madam. 

I was trevelling from your indigo airlines on 18 jun 2014 from. Delhi to Jammu. Flight no. 6E 536, boarding time 02:10 pm. Pnr : U1TQ2L.(include two).

Me n my friend handover our bags to Delhi airport but when we reached jammu we did not recived...
Complaint comments Comments Complaint country India Complaint category Airlines

Southwest Airline - Robbery without a gun

Posted: 2014-06-28 by    reggie b
Complaint Rating:  0 % with 1 votes
Hello my name is reggie Bolton I recently paid for a flight from Houston tux to nyc the flight their was fine no problems. On my return flight I get to the airport only to find out that I had to pay again in order to get home I paid in advance for this trip. When get to the airport they tell...
Complaint comments Comments Complaint country United States, New York, New York Complaint category Airlines

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