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Mariam / Complaint

Mkaludi on Oct 24, 2016
I wanted to complain abt the danata staff who misbehaved with us for wheel chair. He wanted to take the child alone and.said we are not.allowed to take other.person. the.child was only 9.yrs old. He said we shud come from.other route only. We didn't allow him to do so at dubai...

ASAP Tickets / Refund of Ticket

avbasinillo on Oct 24, 2016
I bought a ticket from asap tickets because one of my friends recommended me that, so i had to try it. I spoke with the representative and processed the payment right away, my flight is for this coming November 27, 2016. Everything was going as it is planned til i recently found out that...

Fly Dubai / Service

Angelyn2282 on Oct 23, 2016
Flight FZ714 24 oct 16 from tblisi airport. This is the first time I encountered that kind of rude and unprofessional cabin crew! She suppose to know proper manner how to deliver the msg to the passengers! Janitha I think her name . The other cabin crew who's wearing a glasses she's a...

South African Airways / Boarding calls and staff incompetence

Timothy256 on Oct 23, 2016
I was booked to travel on SAA this morning, flight SA 322 to Dar Es Salaam through Joburg-booking ref 5EIDXL. I was in time for the flight and my boarding ticket indicated boarding time -9:20am. I was at the gate at 9:00 am but there was no activity. The display screens did not show that...

E Dreams / Inaccurate pricing information

nadiadonna on Oct 22, 2016
Thank goodness at the last minute I avoided booking with this dishonest online travel agency. After I had already entered my card information, the final price of my purchase went up 70 euros. I was able to click and see that this corresponded to various fees destined to the company that...

Aeroplan / Loyalty points

stockbd on Oct 22, 2016
I've spent the last two weeks trying to get credit for hotel stays and car rentals for the past 6 months in order to restore my Air Canada points. Due to inactivity they disappeared. I also spent at least 3 hours on hold with the Aeroplan call center. There has been absolutely zero...

TripBeam / Customer care agents acts irresponsible

akshay nannaware on Oct 21, 2016
Hi, I have booked flight from tripbeam and due to some reason they changed my flight schedule. I want to change that and chasing the care@tripbeam.com to have my flight changed since the updated layover provided to me is not sufficient to catch the international flight. Tripbeam is not at all responding my email or chat. pathetic service by tripbeam

Pete Baker / In flight service

Pete Baker on Oct 21, 2016
Following recommendations from our friends who are gold (Simon Valentine) and platinum (Mark Boreham) frequent flyers with you we booked a number of flights for our 40th wedding anniversary holiday of a lifetime to Dubai, Australia and Singapore. As this was a very special occasion for u...

Air China / Air china Lost property

Jack Gibbs on Oct 21, 2016
I left my 1phone on a flight from China to London on 16th Oct and I have been trying all week to contact their lost property department. I was given a number by Air China London but no one answers it. I have sent six emails but no one responds. I was told by Heathrow customer services that...

Mango Airlines (FlyMango) / Unreliable time schedule

Juliapercia on Oct 21, 2016
On 19 October 2016, I traveled from jhb to cape town, to visit my customers with an employee of mine. We arranged the flight so we could fly in the morning and have our first meeting that afternoon. Firstly, our flight was delayed and did not leave at 10h55 as scheduled. One hour into the...

Mango Airlines (FlyMango) / Stolen goods out of sealed suitcase

Molly Gib on Oct 21, 2016
I recently flew to JHB from Durban on the 12th October 2016. I checked my bag in and secured a cable tie on the zip. Arriving at JHB, I noticed that the cable tie was missing. I had numerous items stolen out of my bag. over R4000 worth of items!!! I proceeded to the baggage claim counter...

FlyDubai / Voucher

Tony Mayer on Oct 21, 2016
I am trying to receive my money back since the end of September, however, the “support’ department has stopped responding to my emails and the call centers keep saying that they are sending follow ups notifications to the right department! Below, you can read the whole email conversation...

Ryanair / Terrible!

Victoria on Oct 20, 2016
I'm very disappointed with RyanAir and will never use them again! They almost ruined my flight. They said that my had luggage was to big so I was not able to take it with me on board. But it was not big! Some other passengers had even bigger bags and no one told nothing to them. So I had...

BravoFly / Unable to contact bravely to enquire where my refund is

LizzyLoc on Oct 20, 2016
My flight with Jetstar booked through Bravofly was cancelled on 4/9/16 just a few hours before the flight was due. I had to fly that day so I rang Jetstar who could not give me another flight time that day so they agreed to refund the money for the flight and I booked another flight with...

Cebu Pacific / Customer care

Ursa1234 on Oct 20, 2016
I am Vermont, USA, I just made a call to request for a wheel chair few minutes ago and I was very disappointed with the agent that tried to help me (Kylie Villanueva) . I just don't get what is your protocol to confirmed an identity of the caller I gave her our confirmation number the...

AirAsia / Promised refund never received

LWM on Oct 20, 2016
I had a flight booked from Kalibo to Manila in February 2016, which was canceled. I was promised a refund on the day of the cancellation, and after 15 complaints filed via their website eForm, live chatting more than 5 times, numerous phone calls to the Philippines from the US, and after 9...

Sunwing Travel Group / Assault

EJL1 on Oct 20, 2016
I was assaulted in mid-air on my way back from Jamaica back to Canada. I submitted this to Sunwing Vacations, but since the manager did not report they do not believe me or want to pus this further. The person I interacted with (Kerian Hodges) will not push this further. Why would I lie...

Mango Airlines (FlyMango) / Flight ticket cancelled prior to boarding gates closing

Annonymous12 on Oct 20, 2016
Good day I had booked a ticket with Mango for Sunday the 16th October at 14h05. I got to the airport around the checkin time closing but due to the ladies at the check in counters sending me to different counters, I missed check in time. I paid over R1800 for my ticket and was told sorry...

Petro Swartz / Mango airlines

Petro Swartz on Oct 19, 2016
Ref NYQFLD very dissapointed in Mango's service today. Booked for my daughter with a todler and a baby. Was suppose to fly at 6h00 and has been at airport since 5h00. Had to onboard twice now with 2 small children. They are only visiting for 4 days and valuable time was now wasted. Had to...

AirIndia / Amount deducted online ticket booking but ticket not generated

dr tarun sharma on Oct 19, 2016
Did online ticket booking from airindia website on 6/10/2016 from Kolkata to Delhi journey dated 13/12/16. Payment was deducted from sbi credit card ending with xxxx xxxx xxxx 5598.visa Ticket was not generated but customer care executive from Airindia said YZ4YE IS THE PNR NO. and it might...
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