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Cebu Pacific Air / Delays and extra charges for being late. customer service sucks at Cebu Pacific!

rana_bidares on 2016-05-05
Last week we were 5 minutes too late with checking in on our flight to Cebu from Hong Kong and Cebu Pacific didn't let us on the flight. Even when we wanted to pay extra for our own tickets to compensate that we were late, but they still said no, because they had already given our seat...

Mango Airlines (FlyMango) / Unethical Behaviour

adele koen on 2016-05-05
Reference 3655:Pierre Muller Booked return flight from OR Tumbo to Capetown on 28/04/16 return 02/05/16. Upon return, arrived 45 minutes before closing. The check-in dep. refused to book us in. Said we were too late. We had to buy another ticket to return 03/05/16 for R4444.00. Paid R450 again for transport and R1000-00 to sleep over. Unfair

PIA / Charged me twice and no refund

Syed Shayan Rizvi on 2016-05-05
Below are the two emails one the very first and last is the latest communication I received from PIA. We used them for approx 30years if they treating us like that than you stand no chance. I BEG EVERYONE OF YOU DONT USE THEM! Date: Tue, 26 Apr 2016 20:15:12 +0500 To...

TVM Sun International Tours & Travels / Refund payment for UMRAH group not received

This is to inform you that, we are one of the IATA travel agent in Trivandrum, Kerala, India, who were promoting Umrah group for the last 15 years. This time we promote your Fly Dubai Airlines for Umrah group since you are the new Airline started from Trivandrum, last year. Kindly note that...

Etihad Airways / Totally no communication with their partner airlines, so I missed flight.

Mihail Bjjnomad on 2016-05-02
Etihad AirwaysMy name is Mihail Kunchev. I am a documentary director and I was invited to film the World championship in brazilian jiu-jitsu in Abu Dhabi between 14th and 24th of April 2016. Since Etihad were the official logistics partner of the tournament, I had to fly with their company. On my way...

Justairticket.com / Airfare

George XG on 2016-05-02
BEWARE OF THIS SITE. THEY ARE NOT OUT OF NEW JERSEY. THEY ARE OUT IF SE ASIA. Their customer service is horrible and the whole site is a scam. I travel overseas regularly and this is my first time i purchased a ticker from them. Before i paid i specifically asked about the insurance they...

Alitalia / Cancelled Flights

Berker Peköz on 2016-05-02
I purchased a ticket from Miami to Istanbul with a connection in Rome for 2.5 hours in early February to fly next week. I received an e-mail from Alitalia last Thursday, just 10 days before the flight, that the second flight was canceled and they arranged me a new flight that leaves 8.5...

Air Asia / Fraud- Given me wrong tickets.

Agarwal SA on 2015-09-18
i had booked 2 tickets from Bangkok to Phuket for Nov 2015 but when i got the ticket it was for the month of September, i had filled some 10 e forms, wrote to the nodal officer followed u p for 15 days still no positive response. is 5 k such a big amount for a brand like Air Asia, is 5 K...

eDreams / Flight booking

JohnMoore on 2016-05-01
On 23rd April i went on line to book a return trip from Leeds Bradford Airport to Barcelona El Prat, on completion of this booking i was informed that the booking was unable to go through and all monies will be returned to the card . Later we checked the card and the cost of the outbound...

Kuwait Airways / I am companing Ahmedabad Kuwait Airways Staff.

Sahil Pandya on 2016-05-01
Respected Sir, I am complaining your Kuwait Airways Ahmedabad Staff. They are Very Bad & Not supported to pessengers. Flight no. KU 346 Jinesh Pandya My Ticket No. - 1734553704 My Daughter Khanak Pandya Ticket No. - 1734415928 My ticket was business class & 4 year old my daughter...

Etihad Airways / Multiflyer rebooking

Reji John on 2016-04-29
I have a multiflyer business class ticket bought from Abu Dhabi to fly to India. Out of the 6 return journeys I have completed 5 journeys. I have now booked for the last trip AUH-TRV for 04 May 2016 and return from COK-AUH on 09 May 2016. Unfortunately, after confirming the seats, the...

Kuwait Airways / Stolen from Luggage

Parvinder_Singh on 2016-04-29
Dear Sir, I am Gone through a very bitter experience with Kuwait Airways.. Kindly go through mails, correspondence done with Kuwait Airways various departments..No one seems to be helping out .. Parvinder Singh Apr 20 (9 days ago) to Customer Thanks for replying. . You are not getting my...

Air India / Service

harpreet02 on 2016-04-28
Air India — Wheel Chair and infants bassinet 1 Review Ha harpreet02 on Apr 29, 2016 Add a Comment Mark as Resolved My mother was travelling today from Delhi to JFK, NY. We requested for wheel chair for her as she is a patient suffered from cancer and is diabetic. She is travelling with my...

Etihad Airways / Child not allowed to fly on ticket issued

Shelley Skye Fields on 2016-04-28
2 August 2015 Upon arriving at the check in desk it was discovered that there was a mistake made in the booking of the ticket of my daughter and she had been booked as an infant for the return journey instead of a childs ticket. Originally I had booked my trip on line and in Good Faith and...

Pegasus Airlines / Smokers On Our Flight back from Turkey to Bahrain (Sabiha Airport to Bahrain International Airport)

AfnanAbdulaziz on 2016-04-28
To whom it may concern, I am writing to make a complaint about my flight back to Bahrain from Sabiha Airport on Fly Pegasus No. (48BMB3). On the flight, all the way to Bahrain and for a duration of five hours, some passengers were actually smoking, on the almost full flight passengers. A...

American Airlines / American Airlines needs to improve its "purchased" food selections.

Nancy Hild on 2016-04-25
On a recent flight I bought - bought - a "Bite into delight. Handmade Sandwich - Pastrami Sandwich- Rye Bread, Pastrami, Cheddar Cheese, Cabbage, Carrots, Red Wine, Mustard, Mayonnaise. Contains: Milk, Wheat, Soy..Chelsea Food Services, Honolulu Hi 96819."It cost almost $10.00 and...

Air Asia / Fragile Baggage Handling

Agni Sahoo on 2016-04-27
It really pathetic to write my concerns in mid of night. Am really pissed off first with the baggage handling team at airport and secondly with stupid customer care jokers. These jokers just play with customers by keeping on hold for long duration and finally saying we cant take complaint...

British Airways / Communication and Customer Service

Dawn Erickson on 2016-04-27
April 27, 2016 I am currently on hold for a supervisor for about 10 minutes and then was transferred to a phone that is ringing forover3 minutes, but, not answered not put back in a queue. I would presume this is because no one really wants to hear a complaint or to help. British...

Frontier Airlines / Customer Service

Lisa0019 on 2016-04-27
I dropped my niece and her friend off at Orlando International Airport at 0900 more than 2 hours before their flight was to leave they waited in line for more than an hour with 3 agents on duty. Not that this is a surprise but the way these two young adults were treated is. Over the...

South African Airways / Oliver Tambo check ins

Bunty Maguire on 2016-04-27
South African AirwaysDear SAA You really do put the cherry on top when it comes to the ladies you hire for your check-ins. Naledi, thank you for the disgusting backchat we received when we asked you a simple question. I really don't know how you managed to get that job with that horrible mouth of your...
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