Brilliant.org
Reviews and Complaints

Brialliant sux, no doubt 'bout it y'all. ComplaintsBoard.com gave 'em an F for good reason. Pricing is just all sorts'a messed up. They say premium be at $120 per year on the Apple App Store, but then some YouTube channel sent out an offer fo' a 20% discount. Turns out that the price was just 20% off a higher price of $150, meaning it still added up to $120. Got me feelin' swindled and tricked. Ain't no real discount happenin' here, it's just a whole lotta sneakiness.

brilliant.org is greate! i was always bad at math and science but with brilliant.org i feel like i am actually learning something. it is helping me a lot in school. the videos are short and simple which is good because i dont like to sit through long things. the quizzes are hard but not too hard. the only thing is i wish it was free because i am a broke student. but overall i recommend it to anyone who is struggling in math and science. it is really useful and worth it.

Brilliant's cool but they didn't tell me straight up that if I fork over $199.88 a year for their service and then cancel, I'm pretty much out of luck unless something real crazy went down. So, I'm trying to hit them up by email to see if I can get some kinda cash back since I never even used their service and only stuck around for two months. But dang, they don't even give you a phone number to call and get a real live person to talk to. If they don't cough up some cash, they're gonna stay at a one-star rating in my book. But if they do right by me, I'll change that rating since their daily puzzles are pretty top-notch most of the time.

Hope this letter finds you well. I am writing to express my dissatisfaction with the ongoing issues I have been experiencing with my account. I have been a loyal and valued customer of [company name] for [number of years], and it is with great disappointment that I find myself in the position of having to bring these matters to your attention.

Firstly, I would like to address the difficulties I have encountered when attempting to log on to my account. Despite numerous attempts, I have been consistently met with error messages and system glitches. This has not only caused frustration but has also hindered my ability to access important account information and perform necessary transactions. As a result, I have been inconvenienced and unable to manage my account effectively.

Furthermore, the lack of prompt and efficient customer support has added to my frustration. Whenever I have reached out for assistance, I have experienced lengthy wait times and unhelpful responses. It is disheartening to feel neglected and unheard as a customer who has invested significant time and resources into your company.

I understand that technical issues can arise, and I am willing to be patient while they are resolved. However, the lack of transparency and communication regarding these issues is concerning. I have not received any updates or explanations regarding the ongoing problems with my account, which leaves me feeling uninformed and uncertain about the future of my relationship with [company name].

As a loyal customer, I have always held [company name] in high regard and have recommended your services to friends and colleagues. However, the recent experiences I have encountered have significantly tarnished my perception of your company. I believe it is essential for you to address these concerns promptly and effectively to restore my faith in your organization.

In light of the above issues, I kindly request that you take immediate action to rectify the problems with my account. I expect a prompt resolution to the technical difficulties I have faced, as well as improved customer support to ensure that future concerns are addressed in a timely and satisfactory manner.

I trust that you will give this matter your utmost attention and work towards a swift resolution. I value the relationship we have built over the years and hope to continue being a satisfied customer of [company name]. However, if these issues persist without proper resolution, I may be forced to explore alternative options.

I appreciate your understanding and cooperation in this matter. I look forward to hearing from you soon and eagerly await a satisfactory resolution.

so i tried out the free trial of brilliant.org from a recommendation on this site. it teaches you stuff through games and lessons online which is pretty cool. but i ended up cancelling it ages ago. now i just got charged 103.41 bucks out of nowhere?! what the heck is that about? are they doing this to other people too? maybe some of them don't even realize it or don't say anything. this is straight up robbery.

So my girl bought one of those Brilliant.org trial subs using her credit card. Trouble is, when we tried to cancel it on the last day, there was no button for it! My man and I had to put in hours trying to sort it out but there was a phone number I found online and that only sent us back to the website. My daughter, meanwhile, never heard from them after we put in the number. We managed to delete her credit card number from the website but we ain't sure if that'll stop auto renewal. We need Brilliant to wipe her info and the number to contact them is ***. TBH, we want a refund and we want this sub canceled.